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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    3 days ago
    Full-time
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Sales Representative - £15.80/hour base + uncapped commission
    Sales Representative - £15.80/hour base + uncapped commission
    21 days ago
    £15.8–£17 hourly
    Full-time

    We're looking for a sales shark. This is a cold-approach floor sales role at our Westfield Stratford City kiosk — onboarding the public to World, the privacy-preserving proof-of-personhood network. £15.80/hour base. Weekly commission, uncapped. Realistic full-time take-home in the ~£45,000 OTE range once you're up to speed on a typical-volume kiosk; more if you push the team into the stretch bands. If you've done direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, or kiosk/promo conversion work, this is built for you. We hire on conversion instinct, not CV polish. What you'll earn • Base: £15.80/hour, paid monthly via PAYE on the last working day of the month. No zero-hours. Real contract, real rights, real PAYE., • Commission: weekly, uncapped, paid mid-month. The kiosk team builds a shared weekly pool from cumulative signup bands (the more the team converts, the more every signup pays — momentum compounds). Your slice of the pool is proportional to your own signups — outwork the floor, take a bigger share. Team Leaders can also call flash challenges that stack on top., • Multiplier: starts at 85% as a T2, unlocks to 100% with tenure (+1%/month) and tier promotions (+5%/tier). Late, on-phone, or no-show cuts the multiplier — the system rewards the people actually putting up numbers., • Realistic OTE at full-time (40h/wk): ~£45,000 — base earnings plus the variable pool described above, once you're up to speed and the multiplier has unlocked., • Stretch: the variable scheme is uncapped. If your kiosk pushes signups into the higher cumulative bands, the per-signup pool rate roughly doubles and the share grows with it. Kiosks running at stretch volumes pay materially more than the realistic OTE figure above. We won't quote a top-earner number for a kiosk that hasn't opened yet, but the design rewards push., • Holiday: 28 days incl. UK bank holidays, pro-rated. Holiday is taken as paid time off — not rolled into your hourly rate., • Pension: workplace pension, auto-enrolment., • Paid training before your first shift. Progression Honest ladder. We promote on competency, not time-served. • T1 — Brand Promoter (£14.80/h), • T2 — Brand Ambassador (this role on the inside) (£15.80/h + uncapped commission), • T3 — Team Leader — salaried (£35,360 + uncapped commission). Run a kiosk, run a team., • T4 — Cluster Manager — salaried. Run multiple kiosks. If you can hold the floor, hit the numbers, and make the people next to you better, Team Leader is months away, not years. T3 jumps you to a salaried base of £35,360 with the same uncapped variable on top. We're staffing the first cohort of London kiosks now — early hires are the natural feeders for the first round of TL promotions. What you'll do You're at the kiosk for your shift. The job is high-volume cold-approach conversion: • Open conversations with people walking past. No leaflets, no chasing — confident, clear, friendly opens. The kiosk gives you the foot traffic; you do the hook., • Run the demo. A 30-second pitch on World, then walk the interested ones through the verification on the spot — about two minutes per person. Get them onboarded, log it, get on with the next one., • Own your numbers. You'll know your daily signup count, your conversion rate, and your share of the team pool, in real time., • Open / close the kiosk per checklist. Equipment hand-back at end of shift., • Run solo shifts in low-traffic windows when no Team Leader is rostered (subject to centre rules — never alone where the venue requires a pair)., • Coach the newer Brand Promoter on the floor with you — show, don't lecture., • Resolve first-line incidents. Escalate cleanly to Team Leader → Site Manager → Founder. It's high-volume, repetitive, conversion-driven. If you've worked a sales floor or a fundraising patch, you'll feel at home immediately. What we need from you • A track record of converting cold approaches. Direct sales, D2D, energy/broadband, charity street fundraising, B2C field sales, kiosk/promo conversion — anything where the metric was "did the stranger say yes"?, • Numbers focus. You know what your conversion rate was last month and you can talk about it., • Grit. Same energy on the 273rd approach as the 1st. Slow Tuesday afternoons don't break you., • Coachable AND a coach. You take feedback well, AND you can show a starting Brand Promoter how to do it without making them feel small., • Clear English. Other languages — Portuguese, Spanish, Arabic, Mandarin, anything shopping-centre-relevant — are a real plus., • Comfortable with a phone and a tablet. If you've sent a WhatsApp and used a banking app, you're fine., • Right to work in the UK. We can't sponsor at this stage., • Reliable. You show up, on time, ready. The full-time hours and the uncapped upside both depend on it. No degree required. Min 1 year experience requirement — we want proof you can convert, in whatever form that comes. A few things to be straight about • It isn't sales of a product. People come up, get verified for free, and leave with access to a network — there's nothing to buy. You're not closing a contract or taking a payment. Your "sale" is the verification itself. We use Sales Representative on this post because the conversion mechanics are the same as field sales (cold approach → demo → close → log → next), and that's the talent pool we're hiring from. The internal title on your contract is Brand Ambassador., • It isn't crypto. World is a digital identity protocol — not a coin, not an investment. We don't sell crypto, don't promote investment, and don't take money from anyone we verify., • No misleading sells, no pushy chase. Friendly, direct, professional. A "no" is a "no". The centre's rules are non-negotiable., • Privacy-preserving by design. Joining World doesn't mean handing over personal data. Neither World nor Syncera UK collects, stores, or sells personal data — it sits with the user on their phone. About Syncera Syncera is an Operator Partner inside the World network. We started in Portugal (500k verified), expanded to Brazil (200k verified, 14 live locations stood up in under three months), and we're now opening kiosks in London. Our job is on-the-ground conversion: kiosks in high-traffic shopping centres, real human onboarding at scale. Hours, terms, location • Hours: full-time, 40h/wk — the role is built for sales people who want maximum earnings exposure. We can negotiate a part-time floor (minimum 12h/wk) for the right candidate, but the default is full-time. Standard shopping-centre trading hours, including weekends., • Location: Westfield Stratford City, E20 1EJ. Occasional cover at other London kiosks as we grow., • Contract: PAYE part-time hourly with an agreed minimum number of hours every week. Not zero-hours. Real PAYE rights and benefits., • Internal grade: T2 Brand Ambassador. The "Sales Representative" title on this post is the recruitment-funnel name — the contract you sign on day one names the role as Brand Ambassador., • Uniform & kit: provided., • Background check: standard pre-employment checks before you start. How to apply — record a 30-second video We don't shortlist on CVs alone for this role. Hit Apply on this listing — you'll record your 30-second video pitch directly in our applicant flow. Pitch us the World project, the way you'd pitch a stranger walking past the kiosk. Everything we expect you to know is in this post. What we're looking for: • Your opener — first 5 seconds matter most., • Your conversion instinct — energy, warmth, the read on a cold audience., • How you carry yourself when the camera is the prospect. What we're not looking for: • Technical depth on World, identity protocols, or cryptography. We'll teach you all of that., • A polished, edited mini-film. Phone camera, one take, good light, real you., • A complete grasp of the project. We're hiring on conversion instinct, not expertise. The whole apply takes about 5 minutes: a CV upload — for sales hires we want a quick read on your conversion track record (numbers, not adjectives — "averaged 8 sales/day on energy doorstep" beats "exceptional sales performer") — a short right-to-work confirm, and the 30-second video. If you can convert cold strangers and want a real ladder with uncapped weekly commission — record the video. Thirty seconds of you tells us more than three pages of your CV. Ready?

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  • Housekeeping Supervisor
    Housekeeping Supervisor
    3 days ago
    Full-time
    London

    Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    22 days ago
    Full-time
    London

    Property Consultant — Prime Central London (Sales & Lettings) Munzil | Marylebone, London About Munzil Munzil is a London-headquartered real estate advisory operating across the UK, UAE, and Pakistan, with over $500M in transactions facilitated to date. Our Prime Central London desk advises a global client base of HNW and UHNW investors and occupiers — predominantly from the Pakistani and wider South Asian diaspora — on off-market acquisitions, new-build investments, prime lettings, and portfolio strategy across Mayfair, Marylebone, Belgravia, Knightsbridge, St John's Wood, Nine Elms, and Canary Wharf. We are building a team of operators, not order-takers. If you understand the difference between a transaction and a mandate, read on. The Role We are hiring a Property Consultant to join our PCL desk, covering both sales and high-end lettings. You will originate, qualify, and convert HNW mandates across central London — working directly with the founder and senior team on live stock, off-market opportunities, developer launches, and super-prime rental instructions. This is a front-line revenue role with clear progression into a senior advisory or desk-lead position. What You'll Be Doing Sales Originating buyer and seller mandates across Prime Central London, with a focus on £1M–£10M+ transactions Managing a live pipeline of HNW and UHNW clients from first contact through reservation, exchange, and completion Working active developer relationships across new-build launches in Marylebone, Nine Elms, Canary Wharf, and Southbank Cross-introducing buyers between Munzil's UK, UAE, and Pakistan desks Lettings Securing and managing prime and super-prime lettings instructions (£1,500–£10,000+ per week) Advising international tenants — corporate relocations, diplomatic, family office, and diaspora clients — on suitable stock across PCL Negotiating tenancy terms, working alongside referencing, compliance, and property management partners Building a recurring renewals and re-let book over time Cross-desk Conducting viewings, market appraisals, and structured client briefings Representing Munzil at investor events, developer launches, and international roadshows Maintaining clean CRM discipline and weekly pipeline reporting Contributing to desk strategy, market intelligence, and stock sourcing What We're Looking For Demonstrable track record in Prime Central London residential sales, lettings, new-build, or HNW advisory Existing relationships with developers, agents, landlords, relocation agents, or HNW buyers in the central London market Sharp commercial instinct — you can read a deal, qualify a client, and protect a transaction through to completion Excellent written and spoken English; additional fluency in Urdu, Arabic, Punjabi, or Mandarin is a strong advantage Comfort operating in a high-trust, founder-led environment with significant autonomy Right to work in the UK Compensation Competitive base salary (commensurate with experience and existing book) Uncapped commission across sales completions and lettings instructions Renewals and recurring revenue share on the lettings book Full package discussed at interview stage Why Munzil A live desk with active mandates, developer relationships, and a globally distributed buyer and tenant pipeline from day one Direct access to the founder and senior team — no layers, no internal politics Marylebone HQ at Winchester House, Old Marylebone Road A platform scaling toward $1B in transactions, with clear pathways into senior leadership for those who perform

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  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    25 days ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    Sales Executive — B2B SaaS (Fully Remote, Commission-Based)
    28 days ago
    Full-time
    London

    About Pulsle Pulsle is a B2B SaaS operational intelligence platform built for multi-location operators in hospitality, beauty, fitness, healthcare, and retail. We help chains, franchises, and groups capture critical signals, from both customers and frontline staff, before they turn into churn, negative reviews, resignations, or compliance incidents. We have two products under one roof: • Pulsle Clients — captures private customer feedback post-visit before it becomes a public negative review, while routing happy customers to Google and TripAdvisor., • Pulsle Frontline — an anonymous, third-party-operated reporting channel for employees to surface HR concerns, safety hazards, compliance risks, and operational issues before they escalate. Both products turn raw signal into operational intelligence: pattern detection, severity scoring, cross-location benchmarking, and executive-ready reports, all powered by AI. The Role We're looking for a hungry, self-directed Sales Executive to own the full sales cycle for both Pulsle products. You'll prospect, pitch, and close multi-location operators across the UK. This is a remote-first role with no cap on what you can earn. You'll be selling directly to operations leaders, HR/People heads, marketing decision-makers, and C-level executives at restaurant chains, hotel groups, salon and gym franchises, dental and aesthetic clinics, and similar multi-site businesses. What You'll Do • Run the full sales cycle: prospecting, outreach, discovery, demo, negotiation, and close, • Build and manage a qualified pipeline of single location and multi-location operators (3–20 locations and PE-backed chains with 100+), • Lead consultative product demos tailored to each prospect's vertical and pain points, • Manage pilots, onboarding handoffs, and expansion conversations within accounts, • Feed market intelligence and prospect objections back into product and positioning What We're Looking For • B2B SaaS sales experience, ideally with SMB or mid-market accounts, • Proven track record of closing inbound and outbound deals end-to-end, • Comfortable selling into hospitality, beauty, fitness, healthcare, or franchise verticals (a strong plus, not a hard requirement), • Strong written and verbal English, • Self-starter mentality, this is a remote, founder-led environment with no hand-holding, • Familiarity with tools like Instantly, Hunter.io, HubSpot or similar CRMs, and modern outbound stacks, • Disciplined pipeline hygiene and CRM rigor Compensation • 55% commission, uncapped on all deals you close, • Performance bonuses for hitting and exceeding monthly and quarterly targets, • No base salary, this role is built for closers who want unlimited upside and full ownership of their earnings, • Fully remote, work from anywhere Why Pulsle • Get in early at a founder-led SaaS company with two distinct products and active pipelines across 8+ countries, • Sell a product with a clear, differentiated wedge against incumbents, • Direct line to the founders, your feedback shapes the roadmap, the pitch, and the playbook, • Genuine uncapped earning potential with no territory restrictions

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  • Procurement Manager - Beauty/Health - Part-Time
    Procurement Manager - Beauty/Health - Part-Time
    30 days ago
    £18000 yearly
    Part-time
    London

    About us We're a UK-based Brand and online retailer selling beauty and health products. The business has grown quickly over the past few years and we now need someone to take ownership of our supplier relationships in China and our stock forrecasting/planning. What the job involves: It's a part-time, standalone role with no direct reports. You'll be the main contact between our Chinese suppliers and our UK and International operations. The work splits into two parts: managing the suppliers themselves, and forecasting demand so we hold the right amount of stock. Mandarin is essential. You'll be talking to Chinese factories every day, mostly through WeChat, and we need someone who can deal with them directly rather than going through a translator. Day-to-day responsibilities Supplier work: • Find, vet and onboard new suppliers across our product categories, • Negotiate on price, MOQs, payment terms and lead times, • Build long-term relationships with manufacturers and trading partners on Alibaba, 1688, Made-in-China and through direct contacts, • Run quality checks, factory verifications, sample reviews and product certifications (UKCA, CE, RoHS, cosmetics safety), • Sort out problems when they come up: late shipments, quality issues, commercial disputes Forecasting and stock planning: • Build SKU-level demand forecasts using sales history, seasonality and upcoming promotions, • Place purchase orders to keep stock at healthy levels without overbuying, • Monitor slow-moving and ageing stock, and act on it, • Work with sales, marketing and the warehouse team to keep supply and demand aligned, • Track forecast accuracy, sell-through, stock turn and on-time delivery What we're looking for Essential: • Fluent Mandarin, spoken and written, • At least 3 years in procurement or buying, including hands-on experience sourcing from China, • Practical experience in demand forecasting and inventory planning, • Strong negotiator with a commercial head, • Confident with Excel or Google Sheets (pivots, lookups, basic forecasting models), • Well-organised and comfortable managing several categories at once Useful but not essential: • Background in home beauty/health or electronics., • Familiarity with Shopify, Amazon or eBay, or with inventory tools like Linnworks, Cin7 or NetSuite, • Working knowledge of UK product compliance (UKCA, CE, cosmetics rules), • CIPS qualification, or studying towards one What we offer: • £18,000 per year., • Part-time hours - 9am - 2pm (Mon - Fri)., • Office in Wood Green, 5 minutes from the tube (Piccadilly line), • The chance to shape the function as the business grows Location: London, Wood Green (5 minutes from the tube) Salary: £18,000 per year (part-time) Hours: Monday to Friday, 9am to 2pm (25 hours per week) Languages: English and Mandarin, both fluent Reports to: [Head of Operations / Founder] How to apply: Email your CV • Your experience working with Chinese suppliers, • A forecasting or stock problem you've handled and how you handled it We review applications as they come in.

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  • Brunch Chef – Future Head Chef | Chocolate Dino Bakery & Coffeehouse
    Brunch Chef – Future Head Chef | Chocolate Dino Bakery & Coffeehouse
    1 month ago
    £16–£17 hourly
    Full-time
    London

    We run 60–80 covers per brunch service with a two-person kitchen team. We are small, premium bakery with 12 seats inside and 18 outside. No large brigade. No evenings. No nights. Ever. Home by 5:30pm every day. We are opening a second site. The person in this role becomes our full-time salaried Head Chef — managing food production across both locations and building the kitchen from the ground up. That path starts on weekends, running our kitchen alone. The Role You will independently run our weekend brunch service — prep, service, clean down. You will often be the sole chef on shift, delivering French toast, eggs, waffles, and pancakes to the standard that earned us 5 Great Taste Awards and a 4.9-star Google rating from 700+ reviews. What We’re Looking For • Proven experience running a busy brunch or café kitchen independently, • Able to maintain pace, consistency, and presentation under pressure, • Wants ownership, not just a job, • Calm, organised, self-sufficient on the line This Is Not For You If • You need supervision, • You can’t commit to full weekends, • You want a quiet kitchen Compensation £16–£17 per hour inclusive of service charge. Base rate depending on experience. Schedule Weekends required. Never past 5:30pm. No evenings, no nights. Weekday hours available as the team grows. Benefits • Staff food and coffee every shift, • No evenings or nights, ever, • Direct path to full-time salaried Head Chef as we open site two To Apply Tell us briefly about the highest-volume service you have run independently.

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  • Face-to-Face Fundraiser
    Face-to-Face Fundraiser
    1 month ago
    Full-time
    London

    About the job Face-to-Face Fundraiser (NDCS Campaign) Location: LONDON – Premier venues including shopping centres, premium venues such as train stations, Door to Door and major events. Earnings: £80 a day + Uncapped Performance Bonuses Ready to Build a Career with Purpose? Join SGL At SGL, we are experts in connecting people with causes that matter. We partner with some of the UK's most respected and impactful charities, and we're looking for passionate individuals to represent them on the front line. This is a fundamental fundraising role. You will be at the heart of generating vital, long-term income that allows our charity partners to continue their critical work. If you want a job where your performance has a direct and measurable impact, this is it. We guarantee you a weekly rate, providing financial stability so you can focus on what you do best: inspiring people and making a difference. Your Mission: As a Self-Employed Fundraiser with SGL, you will be the vital link between the public and the important causes we support. Your day-to-day will include: • Engaging the public in vibrant, high-traffic locations across London and surrounding regions and inspiring them to support our charity partners., • Securing regular, ongoing contributions by signing supporters up to Regular Giving programmes, the lifeblood of charitable income., • Building genuine rapport quickly, representing our charity partners and Strive Group with professionalism, passion, and respect., • Working as part of a supportive, high-energy team to meet and exceed fundraising targets., • Managing your own pitch and materials, taking pride in your professional presentation. Are you the SGL Fundraiser We're Missing? We're looking for charismatic individuals who thrive on human connection. No prior fundraising experience? No problem. We provide best-in-class training to equip you for success. The ideal candidate is: • A phenomenal communicator: You love talking to people and can hold an engaging conversation with anyone., • Resilient & positive: You handle rejection professionally and maintain enthusiasm for the next conversation., • Self-motivated: You're driven to hit targets and earn bonuses, understanding that every conversation contributes to a bigger goal., • Reliable & professional: You turn up on time, ready to represent important causes with integrity., • Based in or around London: Ready to work at various venues across the city and region. Why Choose SGL? We believe that to do great work for others, we must first take great care of our team. When you join us, you gain: • Financial Security & Rewards: A guaranteed daily rate plus uncapped performance bonuses. Your hard work directly boosts your earnings., • Elite Training: Comprehensive training on fundraising techniques, public engagement, and compliance, setting you up for success from day one., • A Supportive Team: You're not on your own. You'll be part of a collaborative team with an inspiring Core Manager dedicated to your growth and well-being., • Flexible Scheduling: We offer full-time and part-time hours to fit around your life., • Career Pathway: This is a contract for services (self-employed), but outstanding performers find opportunities for progression into team leadership and management roles and even an opportunity to run their own campaign or office., • The Ultimate Perk: The profound satisfaction of knowing your daily effort directly funds critical services and creates change in the world. How to Apply: If you're ready to use your talent for conversation to make an exceptional impact, we want to hear from you. Please send your CV and a brief note explaining why you'd be a fantastic fundraiser for SGL. Successful applicants will be invited to an interview either face to face at our recruitment office or via Zoom, where you'll meet the recruitment team and learn more about the role.

    Immediate start!
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  • Clinical Psychologist
    Clinical Psychologist
    1 month ago
    £45000–£52000 yearly
    Full-time
    Pimlico, London

    Overall Purpose • Provide specialist psychological support to adults in 24-hour supported accommodation, • Work as part of a multidisciplinary team (with NHS/West London Health Trust), • Help service users live more independently using trauma-informed and relational approaches, • Support people with mental health, substance misuse, and complex needs, • Contribute to service development and integrate psychology into care Key Responsibilities 1. Clinical Work • Assess, diagnose, and create treatment plans for service users, • Deliver psychological interventions and monitor progress, • Work closely with GPs, MDTs, and other professionals, • Manage risk and develop behaviour support plans, • Keep accurate clinical records, • Ensure registration with HCPC and BPS 1. Training & Supervision • Provide training to staff on psychological and trauma-informed care, • Offer clinical supervision to trainees and other staff, • Run reflective practice sessions after incidents 1. Staff Management • Line manage trainee/qualified staff (if required), • Support staff development and performance, • Ensure staff understand service users’ needs and risk plans 1. Communication & Teamwork • Maintain clear records and handovers, • Attend meetings and involve service users in decisions, • Work collaboratively with external agencies and stakeholders 1. Working with Service Users • Provide direct psychological support and guidance, • Help service users build independence and daily structure, • Encourage participation in activities and recovery plans, • Safeguard vulnerable adults 1. Quality & Compliance • Monitor and improve service quality, • Follow policies, procedures, and GDPR requirements, • Promote equality, diversity, and inclusion, • Ensure health & safety standards are met 1. General Duties • Stay updated on best practice and legislation, • Represent the organisation in meetings when required, • Carry out any additional duties as needed Person Requirements Qualifications & Experience • Qualified Clinical Psychologist with UK registration, • Experience working with complex mental health needs, • Experience managing/training staff Skills • Strong empathy and communication, • Good record-keeping and IT skills, • Ability to work with multiple stakeholders, • Knowledge of safeguarding and health & safety Job Details • Salary: £45,000 – £52,000, • Hours: 9–5, Mon–Fri (occasional evenings/weekends), • Leave: 25 days + bank holidays, • Pension: 5% contribution (NEST scheme), • Location: Across services as needed, • Probation: 6 months

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  • Operations Manager
    Operations Manager
    1 month ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Social Media Manager
    Social Media Manager
    1 month ago
    £41700 yearly
    Full-time
    Ilford

    PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

    No experience
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  • Breakfast Host (F&B Assistant)
    Breakfast Host (F&B Assistant)
    1 month ago
    £13 hourly
    Part-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Food and Drinks Runner
    Food and Drinks Runner
    2 months ago
    £10.85–£12.71 hourly
    Part-time
    London

    We are looking for exceptional Food Runner to join our team! The Role of a Food Runner is simple to aid the waiters/baristas and Front of House in delivering exceptional food and drinks to our customers. Role requires Washing up, food prep, any other duties that require. Responsibilities: • Serve food professionally and efficiently ensuring our guests have everything they need., • With training, have full and complete knowledge of all menus enabling you to help with any guest queries., • Carrying out daily duties as required by the cafe management team., • Directing any guest complaints to the cafe Manager/supervisor., • Ensuring that your knowledge of our offering is up to date in order to upsell to guests if the opportunity arises., • Making sure your personal appearance and uniform are in line with the required cafe standards at all times., • Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations., • Attend any training that has been set up to aid your personal development. We are looking for a team player who is: • Enthusiastic with a ‘can do’ attitude - SMILE is a KEY, • Able to work well under pressure, • Respectful to co-workers and customers, • Able to have an eye for detail and keep our venues beautiful, • Self-motivated to learn, • Punctual, • A good planner and organiser, • Great at communication, • Able to problem solve and has sound judgement We are excited to hire our new team member :) Thanks Regards Uncommon Triptych Bankside

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