Direct line jobs in LeedsCrear alertas

Organization: Elizabeth School of London Position: Student Success Tutor Salary Range: £28,000 Per Annum Employment Type: Full-time Location: On-Site, Elizabeth School of London, Leeds, UK Working Hours: Wednesday to Sunday, 9am to 5pm (Flexible hours) About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. If you have less than 4 years of experience, don’t worry! You may still be eligible to join us as a fee-earning consultant. Reach out for more details.

Procurement Manager - Capital Construction & Engineering Services Procurement Manager - Capital Construction & Engineering Services The location of the role is Irvine OR Montrose (hybrid working possible). The duration of the contract is 12 months. The pay rate on offer is £550 - £600 per day (via Umbrella agency). Role Purpose • Define & deliver optimised Capital Procurement & Contract strategies for UK Capital Projects within Pharma portfolio; dealing with complex sourcing, logistics and quality issues in a complex, fast paced and challenging environment., • Ensure successful project delivery (safety, cost, quality, time) against business case, customer requirements, compliance requirements and total cost of ownership., • Effectively manage stakeholder relationships with internal customers and external suppliers., • Business partner for regional site capex project managers., • Capex categories: Professional Services (Engineering Offices) and Trade Contractors. Key accountabilities of the role Maximize the delivery of Capital Projects • Champion the project safety culture, behaviours, and engagement activities., • Act as project procurement partner for site Capital Projects., • Provide Work Package sourcing support for Category owners (as per Ariba Guided Buying)., • Secure buy in and introduction of Procurement at the early project stage to define best contracting and procurement strategies considering project triggers, constraints and risks., • Accountability for defining and executing robust contracting and procurement strategies (e.g. EPCM, EPC, IPD)., • Work Package sourcing in line with global category strategies., • Accountability for Procurement and Contracts performance during project execution (e.g. steering attendance, contract and performance management, change and claim management, contract close-out)., • Sharing of supplier performance data with other Category Managers and being supported by the same., • Execute Supplier Relationship Management with main contractors and conduct regular business reviews with senior management to ensure business requirements are met, robust ongoing performance evaluation, with a key focus on Continuous Improvement, • Facilitate collaborative working relationships that promote generation and sharing of ideas and innovation that challenge status quo, drives efficiencies and reduces waste, time and cost. Sourcing and Implementation of all CCES categories in the Region • CCES categories: Professional Services (Engineering, Procurement, Construction Management, Project Controls and Project Management); Trades (Civil, Structural & Architectural (CSA) Mechanical & Piping (M&P), Electrical, Control & Instrumentation (EC&I)., • As per category strategy and strategic options., • Source: execute robust, rigorous, competitive tendering and award process aligned with Project Management Framework., • Implement: operational integration with suppliers, execute strategy., • Supplier Relationship Management (performance management). Key skills and experience • Capital Construction & Engineering experience mandatory., • 6-10 years’ experience of procuring Professional Services (i.e., design, engineering, and project delivery consultants) and Trade packages within complex, multistage project delivery model (Front End & Execution) e.g., FEED + EPCm., • Advanced understanding of contractual risk allocation across delivery models (i.e., EPCM, EPC, IPD)., • Advanced understanding of Categories present within capital projects: i.e., Professional Services, Civil, Structural & Architectural, Electrical, Control & Instrumentation, Automation, Mechanical & Piping, Process equipment., • Experience of working with and drafting standard form contract agreements – FIDIC, NEC, IChemE; NEC preferred., • Experience of working with Lump Sum, Cost Plus, Re-measurable & Target Cost models., • Good People management both downward and upward., • Good project management skills., • Extensive experience across key procurement processes:, • Category strategy and category management., • Contract Drafting & Management., • Supplier Performance Evaluation & Supplier Relationship Management., • Project management of full end-to-end sourcing process on defined purchasing categories., • Ability to influence stakeholder behaviours in a changing/evolving environment., • Ability to leverage past experience and industry knowledge to continuously motivate change both inside & outside area of direct responsibilities., • Strong analytical skills, ability to extract key information from complex datasets.

Flexzo Teach is a recruitment & SCR platform that lets schools book you directly for cover, long-term supply and temporary/permanent roles without going through a traditional agency model. We already work with pilot schools in areas like Leeds, and we’re now building local talent pools so we can switch more schools on in each area. To bring more schools on board where you live, we first need great Cover Supervisors pre-registering to our platform and it only takes a copy of your CV. When you sign up, you make it possible for us to go to schools in your area and say, “You don’t need to rely on agencies, you can book these educators directly through Flexzo Teach without an agency or the additional charges that come with the current agency recruitment model" About the Role We’re looking for Cover Supervisors who want: • Flexible work with local schools, • Direct bookings, schools contact you via the platform, • Control over your time and pay, you set your availability and your rates You are not “represented” by an agency. Instead, schools see your profile, your experience and your rates, and decide to book you directly with no middleman interference and full transparency. Responsibilities • Supervise classes in the absence of the classroom teacher, • Deliver pre-prepared work and keep pupils on task, • Manage classroom behaviour in line with school policies, • Follow safeguarding and child protection procedures, • Communicate clearly with school staff before and after cover What You Get • You set your own rates on your profile, • You control your availability, choose when and where you work, • Direct school relationships, no agency middle-man managing your bookings, • More local opportunities over time as we grow the number of schools in your area, • One simple compliance process (SCR) shared with multiple schools via the platform Qualifications • Experience working as a Cover Supervisor (or similar classroom-based role), • Confident classroom management, • Strong communication skills with staff and students, • Right to work in the UK, • Enhanced DBS (or willingness to obtain) and up-to-date safeguarding awareness Required Skills • Experience working as a Cover Supervisor (or similar classroom-based role), • Confident classroom management, • Strong communication skills with staff and students, • Right to work in the UK, • Enhanced DBS (or willingness to obtain) and up-to-date safeguarding awareness Preferred Skills • Experience across different key stages and subjects, • Work history in a range of school types (e.g. mainstream, academies, PRUs), • Flexibility to work across nearby areas Pay range and compensation package You set your own day rate/hourly rate within the Flexzo Teach platform but you will speak with an advisor who can consult you on the best rate for your experience and qualifications. Schools can see your rates, availability and experience and choose to book you directly. Equal Opportunity Statement Flexzo Teach is committed to diversity, equity and inclusion. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender identity, marital status, race, religion or belief, sex or sexual orientation. Ready to Shape Your Own Cover Work? If you’re an experienced Cover Supervisor who wants more control, more flexibility and direct relationships with schools pre-register today so you can be contacted directly by education settings in your local area without a third party representative.

Safeguard Armour, a global provider of armor and tactical equipment, is seeking an organised and systems thinking Business Operations Lead to join our growing company. In this high-impact role, you will sit at the centre of the business—driving operational rhythm, performance management, and cross-functional delivery to support our ambitious expansion plans across 30+ countries. We have a small elite team of circa 15 people, and around 50-100 partners via sales and supply. Our Goal: To increase revenue in our armor and equipment division from £5 million to £20 million within the next 3 years. We’re looking for someone who is energised by this challenge, who understands systems and processes, and can help translate the overarching vision into operational execution. This is an opportunity to: Lead the Operating System Own the weekly/monthly cadence that keeps the business aligned—priorities, metrics, actions, and follow-through. You’ll help set the standard for how we execute and scale. Drive Tangible Impact From tender performance to supply chain reliability to product launch readiness, you’ll have full visibility of end to end process, goals, KPIs and outcomes Get Exposure and Fast Tracked This is a high-visibility role with direct influence on leadership decisions. Your work will be measurable and recognised through outcomes, with exposure to overall design of a small growing company. What You’ll Do Run Business Performance & Cadence • Build and own the operating rhythm: weekly leadership reviews, KPI dashboards, action tracking, and decision logs., • Ensure priorities are clear across Sales, Product, Supply Chain, and Operations—and that teams deliver against them. Define KPIs, Targets, and Accountability • Lead KPI design across functions (commercial, operational, delivery, quality, forecast accuracy, inventory turns, tender conversion, on-time delivery)., • Translate company goals into team-level targets and ensure owners, timelines, and success metrics are in place. Drive Cross-Functional Execution (End-to-End) • Coordinate delivery of strategic initiatives: product launches (helmets, plates, shields, clothing line), tender readiness, new market rollouts, and internal capability building., • Proactively identify risks and bottlenecks; escalate early and drive resolution. Operational Excellence & Process Improvement • Diagnose where time, money, or quality is being lost across workflows (tender-to-order, order-to-cash, procurement-to-delivery, NPI)., • Design and implement improved SOPs that scale, with clear handoffs and compliance built in. Systems & Data (Automations, Software Dev & Deployment) • Help drive adoption and design of new workflows, software, and processes: process mapping, data quality, training coordination, UAT, and reporting outputs., • Improve decision-making through clean dashboards and reliable data. Tender Ops Enablement (Execution + Win-Rate Improvement) • Strengthen the tender machine: timelines, inputs, governance, win/loss insights, and cross-team coordination., • Ensure proposals are delivered on time, compliant, and commercially sharp across police, special forces, navy, and military opportunities. Supply Chain & Delivery Reliability • Partner with Supply Chain to improve supplier performance, lead times, cost control, and risk mitigation., • Support inventory strategy, forecasting discipline, and service-level performance. Leadership Support & Strategic Projects • Act as a force-multiplier for senior leadership—bringing structure, visibility, and momentum to the highest-priority business initiatives. Who We’re Looking For • A highly organised, commercially aware operator with a track record of driving execution across multiple teams., • A confident, proactive leader who creates clarity, drives accountability, and enjoys solving hard operational problems., • Strong communicator who can influence across functions, from senior leaders to hands-on teams., • Data-driven and outcome-focused: you track what matters, and simplify complexity, • Adaptable, resilient, and comfortable in a demanding, high-growth environment., • Systems and process thinking

Are you a highly ambitious, results-driven individual with a passion for streamlining processes and achieving exceptional outcomes? Do you thrive in a fast-paced, collaborative environment where you can make a tangible impact and be recognized for your achievements? Safeguard Armour, a leading provider of innovative armor and tactical equipment, is seeking a proactive and driven Project Coordinator to join our growing company. In this high-impact role, you will be a key player in optimizing our operations, supporting strategic initiatives, and driving our ambitious expansion plans across 30+ countries. Our Goal: To increase revenue in our armor and equipment division from £6 million to £20 million within the next 3 years. We're looking for someone who is as excited about this challenge as we are and who is ready to roll up their sleeves and make a real difference. This isn't just a job; it's an opportunity to: • Lead with Efficiency: Become a key player in driving operational excellence and streamlining our processes to fuel our ambitious growth plans. You'll have a direct impact on our efficiency and effectiveness, transforming how we work and setting new benchmarks for success., • Make a Tangible Difference: Play a crucial role in launching new products and supporting strategic initiatives that will make a real difference in the world. You'll see your ideas implemented and make a direct contribution to the safety and security of those who protect us., • Achieve Recognition for Your Excellence: Your contributions will be highly visible and valued. You'll have the opportunity to showcase your skills, exceed expectations, and be recognized for your impact on the company's performance and growth. What You'll Do: • Drive Operational Efficiency: Analyze existing processes and workflows across all departments, identifying bottlenecks, redundancies, and opportunities for improvement. You'll be a key player in streamlining our operations, developing solutions that maximize efficiency, and minimizing wasted time and effort. Focus on optimizing operations related to tender management, product development (helmets, plates, shields), and supply chain logistics., • Set KPIs & Goals: You will be vital to setting KPIs and assigning goals to projects, internal and external teams., • Coordinate Key Projects: You'll be a vital part of our project teams, ensuring projects are delivered on time, within budget, and meet our high standards. Your meticulous approach and eye for detail will be crucial in coordinating tasks, managing timelines, and ensuring seamless execution across departments like Product Development, Supply Chain, and Sales. This includes supporting the launch of our new clothing line, and contributing to the development of new materials for our new division., • Implement and Manage Change: Collaborate with cross-functional teams to implement new or revised procedures, ensuring clarity, efficiency, and compliance. You'll bring your passion for structure and your talent for streamlining workflows to enhance our operations and drive greater productivity. Facilitate clear communication and teamwork across departments., • Track, Measure, and Report: Monitor key performance indicators (KPIs) to measure the impact of your efforts, identify areas for further refinement, and showcase your contributions to the company's success. You'll be driven by tangible results and will find satisfaction in exceeding expectations. You'll also prepare regular reports for senior management, demonstrating your analytical skills and your ability to communicate complex data clearly., • Support System Implementation: You'll play a crucial role in supporting the implementation of our new ERP/MRP system (Hydacore), contributing to the automation and optimization of key processes. Your understanding of systems and your drive for efficiency will be invaluable in this critical initiative. Assist with data migration, user training, and system testing to ensure a smooth transition and maximize the benefits of this cutting-edge technology., • Tender Management & Proposal Development: Support the tender management process by analyzing government tenders, developing win strategies, and collaborating with internal teams to craft compelling proposals that meet the specific requirements of police, special forces, navy, and military clients in our 40 markets. Contribute to the development of marketing and product proposals for high-value customers, showcasing the value proposition of Safeguard Armour and Alphatec materials., • Supply Chain Optimization: Contribute to improving and diversifying our supply chain operations, identifying opportunities for greater efficiency, cost reduction, and risk mitigation. Work with the supply chain team to implement new strategies and optimize existing processes. This includes exploring new sourcing options, negotiating with suppliers, and implementing inventory management systems. Who We're Looking For: • A highly ambitious and organized individual with a proven track record of efficiently achieving goals and exceeding expectations., • A proactive and results-oriented individual who thrives in a fast-paced, dynamic environment and is eager to take initiative and make a tangible impact., • A skilled collaborator who can build rapport, communicate effectively with diverse teams, and navigate complex projects with multiple stakeholders., • Someone who is eager to learn, adaptable to new challenges, and thrives in a demanding environment where excellence is expected., • Someone who is systems and process orientated At Safeguard Armour, we're on a mission: We're passionate about protecting those who protect us, and we're building a company that is making a real difference in the world. We're not just selling products; we're providing solutions that save lives. We're a small but rapidly growing company with a global reach, and we're looking for talented individuals who share our ambition and our commitment to excellence. If you're ready to join a winning team, make a tangible impact, and be part of something bigger than yourself, we encourage you to apply

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, we're at an exciting stage in our growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses in optimising their fleet operations and achieving significant cost savings As a skilled customer service/complaints handler, ideally with experience in a regulated complaints environment, you'll always make sure that the customer's interest comes first whilst providing exceptional customer service. You'll have experience in both outbound and inbound calls, as well as supporting customers, taking ownership until a resolution. You understand the customer's perspective and have a natural ability to build a strong rapport, ensuring their complaint is resolved in a timely manner delivering a great customer outcome. The most successful Complaint Handlers champion the customer voice and pride themselves on customer satisfaction. This role is fully onsite, based in our Leeds office, Monday to Friday. Key Responsibilities: • Take ownership of individual complaints, resolving them in line with agreed standards and FCA regulations, • Manage your own caseload, ensuring all complaints are handled within required deadlines and regulatory guidelines from receipt to conclusion, consistently meeting productivity and quality audit targets, • Contact customers by phone to fully understand their complaint and work towards a fair and timely resolution, including follow-up discussions on outcomes, • Respond to all Trustpilot and Google Reviews inside 24 hours, • Work to resolve refund queries, • Work with the winbacks team where required to understand customer accounts and requirements., • Maintain accurate and thorough complaint records to support effective case management and reporting, • Assess customers’ individual needs and circumstances to provide tailored resolutions, • Liaise with internal and external parties to gather relevant information for complaint investigations, • Provide professional, empathetic, and clear communication with customers to promote a positive experience and ensure satisfaction, • Identify trends and provide feedback to support continuous improvement of customer service processes, • Stay updated on regulatory and legislative changes. Our Complaint Handlers will preferably have: • Prior experience in a complaint handling role., • Previous complaint handling experience within an FCA regulated business is ideal., • Experience taking both outbound and inbound calls., • Experience of supporting customer issues to an outcome., • Passionate about providing the best resolution for the customer., • Confidence in decision-making, under pressure., • Ability to work autonomously and are self-motivated., • A passion to deliver a first-class customer service., • Enthusiasm for working in a fast-paced environment., • Excellent communication and rapport building skills. You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request” Role: Senior GCP APIGEE Engineer Job Type: Permanent Location: Bristol, Leeds, Halifax, Manchester, Edinburgh. Mode of Working: Hybrid (2 days WFO) Ready to utilize your experience as a Senior GCP APIGEE Engineer. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Gain access to endless learning opportunities., • Lead a team and their technical growth., • Lead projects and inspire both colleagues and stakeholders. The Role: As a Senior GCP APIGEE Engineer you will be a part of our Public Cloud Platform and help achieve our mission to provide compliant and efficient Google Cloud Infra, product and DevOps with cross-disciplinary feature team curating scalable GCP Cloud Products as IaaC and building APIGEE/API and modernizing APIGEE gateway. Key responsibilities: • Hands-on development and management of Google Apigee API Management Platform., • Design, build, and deploy API proxies, policies, and configurations in Apigee., • Implement CI/CD pipelines for API lifecycle management using tools like Jenkins, GitHub Actions, or Harness., • Develop and maintain API security policies (OAuth, JWT, mTLS, rate limiting, threat protection)., • Automate Apigee deployments and configurations using Infrastructure as Code (IaC) principles., • Integrate Apigee with GCP services (Cloud Functions, Pub/Sub, BigQuery, etc.) for end-to-end solutions., • Build automated workflows and scripts for API operations using Python., • Manage API analytics, monitoring, and logging for performance and compliance., • Enforce GCP Organization Policies and API governance standards for secure and compliant API ecosystems., • Collaborate with DevOps teams to implement containerized Apigee components and manage deployments on Google Kubernetes Engine (GKE)., • Optimize API performance and scalability through caching, quota management, and traffic routing., • Support migration of legacy APIs into Apigee and standardize reusable templates for API development. Your Profile Key skills/knowledge/experience: • Strong hands-on experience with Google Apigee API Management., • Expertise in CI/CD pipelines and DevOps practices for API deployments., • Python scripting for automation and workflow orchestration., • Familiarity with Terraform / Terraform Cloud for IaC (good to have)., • Experience with Jenkins, GitHub, Harness for pipeline automation., • Knowledge of Google Kubernetes (GKE) and container orchestration., • Understanding of API security standards and policy-as-code (OPA/Sentinel)., • GCP Certified (preferably Apigee Certified API Engineer)., • Good to have: Experience with IDE platforms for API development (e.g., Backstage). Good to have: -Good communicator, -Collaborator and Leader with experience on working with multiple organizational stakeholders. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process: • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

We are part of a leading international group of fertility specialists, including CREATE Fertility, ABC IVF, Vitanova and IVI UK, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. Please note, this role sits within IVI RMA, covering the Northern Europe region ROLE PURPOSE The UK Nurse Director is a key member of the UK Leadership Team, serving as the professional nursing lead across all UK clinics. The UK Nurse Director is responsible for nursing governance, clinical quality, workforce leadership and the implementation of nursing protocols that ensure the highest standards of patient safety and care. The UK Nurse Director is accountable for all nursing processes and KPIs across the UK, including the delivery of safe, effective, patient-centred care and supporting commercially aligned service delivery. This includes line management, development, and performance oversight of nursing teams across the organisation, and close collaboration with Medical Affairs, Operations, HR, and Quality colleagues. KEY RESPONSIBILITIES Reporting to the UK Medical Director, serving as the national nursing lead and key partner to the UK clinical and operational leadership teams, the UK Nurse Director leads all nursing functions to drive consistent standards, regulatory compliance, and service excellence, including but not limited to the following: • Leadership of the national nursing team, including Lead Nurses, Nurse Managers, Fertility Nurses, and other roles introduced as the nursing structure evolves, • Collaboration with Deputy Medical Director and Medical Affairs colleagues on the development, revision, and updating of clinical and nursing protocols, pathways, and strategic projects, • Establishment, control and monitoring of nursing processes in line with Group policies to ensure effectiveness, safety and operational consistency, • Acting as the central representative for the nursing profession in the UK, coordinating communication flows, providing guidance and ensuring nursing alignment across all clinics, • Collaboration with HR and L&D to deliver continuous professional development, internal training and structured competency pathways for all nursing staff, • Leadership in the design, execution and improvement of both clinical and non-clinical processes to reduce patient safety risks and enhance quality of care, • Promotion of a strong safety culture, ensuring nursing teams understand and adhere to patient safety risk management principles, • Identification, documentation, reporting and management of patient safety risks, including implementing required actions instructed by Medical Affairs, • Ensuring full compliance with HFEA, NMC, BFS guidance and other relevant regulatory and professional bodies, • Oversight of clinical success metrics, supporting underperforming nurses through targeted training, one-to-one development, and audit monitoring, • Support for recruitment through CV screening, interviewing and workforce planning, • Collaboration with clinics on equipment training, capital expenditure requests and ensuring appropriate nursing resources are maintained, • Leadership of SOP development updates and implementation, ensuring clinics adopt and deliver all required standards, including training Lead Nurses in SOP compliance, • Active involvement in IVI Group projects, representing the UK in group-wide nursing and clinical initiatives, • Acting as the primary UK contact for data and information requests from Helix or Group functions, • Participation in leadership activities with CMO/COOs to support overall performance improvement across clinics, including involvement in performance or conduct management relating to nursing staff, • Quarterly audit of nursing performance data to support quality reviews and clinical improvement plans, • Contribution to patient pathway optimisation, service efficiency reviews and assessment of workforce capability, resource needs and equipment alignment, • Review of business cases for nursing-related equipment and capital expenditure requests with Finance, • Support for clinic-level complaint resolution, including resolving local complaints with Clinical Directors and managing serious issues with the Quality and Complaints Director, • Development and delivery of complaint-handling training to strengthen nursing team capability EXPERIENCE/PERSONAL SPECIFICATION • Registered Nurse (NMC) with no restrictions, • Significant leadership experience within a regulated healthcare environment, ideally within fertility or women’s health, • Minimum 5 years’ experience working within an IVF unit, • Demonstrable experience implementing clinical protocols, improving patient safety and managing clinical risks, • Proven track record in leading multi-site nursing teams and driving performance improvement, • Experience working with regulatory frameworks including HFEA, NMC, BFS and internal governance structures, • Competence in workforce development, training frameworks and clinical competency assessment, • Strong operational understanding with the ability to support commercial and service efficiency objectives CONFIDENTIALITY The post holder must maintain the confidentiality of information about patients, clients, staff and Create Health Clinics’ business in accordance with the HFEA Code of Practice, the Code of Confidentiality of Personal Health Data, the Korner Report on confidentiality, the Data Protection Act 1998 and Caldecott principals. CONSCIENTIOUS OBJECTION The Human Fertilisation and Embryology Act 1990 specifies that “No person who has a conscientious objection to participating in any activity governed by this Act shall be under any duty, however arising, to do so. In any legal proceedings the burden of proof of conscientious objection shall rest on the person claiming to rely on it.” HEALTH & SAFETY Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. RISK ENGAGEMENT All staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to co-operate with any investigations undertaken. EQUAL OPPORTUNITY Create Health Clinic has adopted an Equal Opportunities Policy and all employees must be aware of their obligations to abide by the spirit and nature of the Policy to avoid direct, and indirect, discrimination. CONFLICT OF INTEREST Create Fertility and IVI RMA is responsible for ensuring that the service provided for patients in its care meet the highest standard. Equally, it is responsible for ensuring that staff do not benefit their family or friends.

Senior HV Plant Engineer Location: Remote, UK Wide Salary: up to £75,000 (based on experience) Position: Permanent Turner Lovell are working with a leading UK utility infrastructure contractor to find a Senior HV Plant Engineer who will play a role in delivering and overseeing primary plant designs for National Grid and other transmission and distribution substation projects across the UK (33kV–400kV). This is a great opportunity to enjoy flexible working, take ownership of your work, and make a direct impact on high-profile energy and renewables projects. You’ll be joining long-term frameworks involving new substations, network upgrades, and grid connection projects. Key Responsibilities: • Lead end-to-end primary HV plant design packages (concept through to construction delivery), including single-line development, primary layouts, and equipment selection and specification., • Provide technical governance by reviewing, approving, and signing off internal and third-party designs for accuracy, compliance, and constructability., • Mentor junior engineers and coordinate with protection and control, civil, cables, and project delivery teams., • Interface with clients and stakeholders, representing the contractor as the subject matter expert for primary plant design., • Support procurement activities by preparing technical specifications, evaluating supplier bids, and reviewing manufacturer drawings and documentation. Required Qualifications & Experience: • Degree in Electrical Engineering (or equivalent)., • Significant UK experience delivering primary substation designs at 132kV-400kV (AIS or GIS)., • Strong working knowledge of UK National Grid and Transmission Operator standards and practices., • Proven ability to lead multidisciplinary coordination, mentor engineers, and manage multiple design workstreams to deadlines., • Excellent communication skills with a track record of successful client and stakeholder engagement. If this sounds like your next step, please apply or contact Anusha Gopalan ( / 020 4602 7660) for more information.

Position Title: Electrical Engineer – BESS Salary: DOE + bonus Location: United Kingdom Your New Employer You’ll be joining a globally respected energy solutions provider at the forefront of utility-scale battery energy storage. With a strong track record in grid-connected projects and an international footprint, the business delivers full turnkey BESS solutions for some of the most complex and demanding sites across Europe. They combine deep engineering expertise, in-house R&D, and proven project delivery capability to help developers, IPPs and utilities bring technically robust, bankable projects to life. With growing demand in the UK and Ireland, the team is expanding and now looking for an Electrical Engineer who wants to sit close to the commercial action while still working hands-on with system design. Your New Role As Electrical Engineer, you’ll sit within the commercial team and act as the technical backbone for bids, tenders and customer proposals. From the first enquiry, you’ll interpret client specifications, develop electrical concepts and single line diagrams, size key components, and support the configuration of battery, inverter and balance-of-plant equipment. You’ll work closely with Senior Tendering Engineers and the sales team to translate customer requirements into compliant, optimised technical solutions – including layouts, loss calculations, cable schedules and protection philosophies – while feeding into costings and pricing models. You’ll liaise with product and R&D teams to validate configurations, support grid connection studies with an understanding of DNO/TSO requirements, and prepare the technical sections of proposals, presentations and clarifications. Over time, you’ll become a go-to person for practical design input on live opportunities, helping shape projects that can be delivered safely, efficiently and profitably. Your Background You’ll be a degree-qualified Electrical or Power Engineer and have some experience working on either BESS, Solar, Wind farms, Utility scale Water or Industrial projects. You understand how electrical systems are put together in the real world, from concept design and equipment selection through to installation and commissioning, and you are comfortable reading and producing single-line diagrams, cable sizing, and protection/coordination concepts. Exposure to grid-connected projects, DNO/TSO interfaces, and standards such as G99 or equivalent is highly valued. You enjoy working at the intersection of technical detail and commercial decision-making, are confident speaking with both engineers and non-technical stakeholders, and can balance compliance, performance and cost when proposing solutions. Prior experience supporting tenders, proposals or design-and-build EPC projects in BESS or renewables would be a strong advantage. In Return You’ll join a growing, international business where engineering is genuinely central to commercial success. This role gives you direct visibility of major deals, close collaboration with senior sales and technical leaders, and a clear path to progress into senior tendering, applications or project engineering positions. You’ll work on high-impact BESS schemes that are shaping how storage is deployed across the UK and Europe, with access to strong technical resources, supportive leadership, and cross-border project exposure. Alongside a competitive salary and performance-related bonus, you can expect flexible working, ongoing professional development, and the chance to build a career at the cutting edge of grid-scale energy storage.

Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. Drafting the necessary documents to issue court proceedings comply with court directions draft statements and ready the file for a final court hearing. Knowledge of P

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work. Exper

Direct and lead a team of safety leads, scientists, senior management and relevant governing bodies in safety evidence generation, risk management and more. Develop strong strategies for global medical safety in line with companies goals. Be the 'face' of the companies Global Medical Safety function

A leading insurance provider is looking for a Senior Change Delivery Specialist to support the development of pricing strategies for Personal Lines.The role involves implementing changes to rating software, engaging with stakeholders, and continuously improving delivery capabilities.The ideal candid

A leading insurance company in the UK seeks an Underwriter to join their Pricing & Underwriting team in Leeds.You will engage in innovative underwriting practices, manage risks, and drive profitability while ensuring positive outcomes for customers.Candidates should have a commercially driven mindse

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. Pricing our products is a fine line between balancing our business goals and customer needs. Working together with a multi-disciplined trading team.

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. Experience of pricing a personal lines insurance product, in either a risk or trading capacity. Pricing our products is a fine line between balancing our business go

In 2024, Direct Line Group (DLG) incurred approximately. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people.

You should have a strong background in Python and SQL, along with experience in pricing personal lines insurance products.

A leading insurance company is seeking an experienced Product Owner for their Pet Insurance product.You will lead the vision and roadmap while driving innovation and continuous improvement in the pet product area.The ideal candidate will have strong product management experience, skills in setting K

A leading insurance provider is seeking a Partner Development Manager to drive new partnerships in the automotive and financial sectors.The role involves negotiating, managing relationships, and producing high-quality proposals.Ideal candidates will have strong B2B partnership experience and excelle

We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

Counter Fraud - Motor Claims Senior Handler.At Direct Line Group, insurance is just the start.Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse

A prominent insurance firm is seeking a Desk-based Loss Adjuster to join their team in Leeds.In this hybrid role, you will manage Home and Commercial claims, providing exceptional customer service, and leveraging your expertise in insurance policies and damage assessment.The position offers a suppor

A prominent insurance provider in the UK is seeking a Product Owner for its Pet Insurance product in Leeds.The successful candidate will lead the product vision and manage day-to-day operations, ensuring an outstanding experience for pet owners.This role requires strong skills in product management,

Pricing & Underwriting: Senior Change Delivery Specialist. That’s why our Pricing & Underwriting change delivery specialists are the best of the best. Contribute to continuous improvement of the efficiency of the change team and longer-term pricing delivery capability.

Ideal candidates will have experience in personal lines underwriting, particularly motor insurance.

You will report to our Senior Sourcing Manager. You will lead sourcing projects and support procurement colleagues on strategic projects and category-wide plans. You will also demonstrate and promote the use of E-sourcing systems in RFX activities across Procurement and stakeholder networks.

We’re looking for an Area Manager to join our team covering Northern Ireland. As an Area Manager you will take ownership of identifying opportunities to drive growth within the North region, ensure successful project execution and include direct line management of 8 ENS team members across the reg

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. Whether you're already part of Direct Line or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them

A leading insurance provider is seeking a Partnerships Commercial Manager to provide commercial leadership and oversee B2B partnerships.This role involves establishing frameworks, leading negotiations, and producing market insights.Ideal candidates will have experience within insurance or financial

As part of the Direct Line (now within the Aviva family), we combine the agility and innovation of a startup with the scale, support, and stability of a major insurer. Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our peopl

At Direct Line Group, insurance is just the start. Pricing our products is a fine line between balancing our business goals and customer needs. Develop data infrastructure to enable price optimisation, multiple scheme loss ratio management, and cater for clean data lineage across multiple platforms,

Recognise and manage risks within your remit in line with the DLG risk framework.

A leading insurance company is seeking a Field Loss Adjuster for a home-based role in the Leeds or Manchester area.You will visit customers to assess claims and ensure high-quality service.Candidates must have experience in loss adjusting and a full UK driving licence.This role includes excellent be

Recognise and manage risks within your remit in line with the DLG risk framework.

The ideal candidate will possess strong legal knowledge and exceptional communication skills, along with experience in personal injury claims.

At Direct Line Group, insurance is just the start. Reporting directly to the Customer Experience Manager, you'll:. Ensure compliance with internal and external policies, procedures, and guidelines to deliver accurate results.

Whether you’re already part of Direct Line or thinking about joining us, you’ll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best. Deliver a targeted sector plan: identify and prioritise prospects, build relationships with

We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

Veterinary Experience, Animal Care, Customer Service, Communication skills, Van Driver, Veterinary Technician Experience, Pet Grooming, Animal Handling, Apache Pig, Hair Styling, Pet Care, Dog Handling. We're delighted to feature as one of the UKs Top 50 Inclusive Employers and are committed to maki

You’ll play an active role in Trading decisions and outcomes, including taking minutes and managing actions. Perform competitor analysis and review customer feedback and present findings to Trading squads. Annual company bonus of up to 10%.

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. Experience of managing portfolios in a personal lines insurance product, ideally Motor. Pricing our products is a fine line between balancing our business goals and

A leading insurance provider in the UK is seeking an experienced RTA / EL / PL Litigator to join their Legal Services team in Leeds. Benefits include a competitive pension scheme, health and dental insurance options, and a hybrid work model to promote work-life balance.

An insurance company in Leeds is seeking a Senior Underwriter to manage their Motor products.This role involves analyzing data, managing portfolios, and ensuring compliance with regulations.Successful candidates will have experience in insurance and strong interpersonal skills.The company offers a h

At Direct Line Group, insurance is just the start. Pricing our products is a fine line between balancing our business goals and customer needs. Develop data infrastructure to enable price optimisation, multiple scheme loss ratio management, and cater for clean data lineage across multiple platforms,

Une entreprise bien établie dans le secteur de l'assurance recherche un Ajusteur de Sinistres de Bureau basé à Leeds ou Glasgow.Vous serez chargé de gérer des réclamations complexes avec un engagement fort envers le service client.Ce rôle hybride vous offre la flexibilité de travailler à di