Trabajos direct line en HastingsCrear alertas

Old Rectory Brede Full Time Days & Nights Available £13.45phr The Old Rectory is a residential service, which is located in the village of Brede, in East Sussex. We support 15 males and females who are autistic or have a learning disability. The service is located in a semi-rural location, surrounded by beautiful countryside. Our team are dedicated to promoting independence, equality, dignity and respect and as a team we are focused on building positive outcomes for everyone. We provide high quality, bespoke, meaningful activities for our residents both on site and in the community, tailored to meet their individual’s needs. We are looking for a compassionate and dedicated Support Worker to join our team. In this rewarding role, you will provide the highest standard of person-centred support and care, enabling the people who use our service to live with dignity, independence, and choice. Support workers are key workers, and provide direct support to our service users in support them to live there best lives. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. You will play a vital part in helping individuals achieve their personal goals, supporting them in daily living, and empowering them to realise their potential. Key Responsibilities • Provide personal care and support with daily living tasks., • Encourage and assist participation in activities and community life., • Support service users in achieving their personal outcomes in the way they choose., • Maintain accurate records, care plans, charts, and daily notes., • Build positive relationships with service users, families, colleagues, and stakeholders., • Uphold safety, security, and confidentiality in line with policies and regulations., • Act as a key worker for individuals, helping them to set goals and track progress., • Promote choice, independence, and involvement at all times., • Contribute to continuous improvement by sharing ideas and suggestions. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. What We’re Looking For: • A caring and respectful approach to supporting others., • Ability to work flexibly and think innovatively., • Strong communication and relationship-building skills., • Commitment to upholding professional standards, policies, and procedures., • Experience in care or support work (desirable, but not essential – training provided). We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Contributory pension scheme, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses, • Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply) Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer _. For agency enquiries and applications, please view our legal statement _. All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Egerton Road is located in Bexhill-on-Sea, in East Sussex. It offers residential support and neuro-rehabilitation for 11 males and females with an acquired brain injury (ABI) or a progressive neurological condition (PNC). We are just a short walk from the town centre and seafront. Our team are dedicated in supporting our resident to return individuals back into the community, via a programme of slow-stream rehabilitation. Independence, socialisation within the local community and daily routines are all actively encouraged. Egerton Road is geared specifically to cater for adults with an ABI in a supportive, family-like environment set within a residential space. We are looking for a compassionate and dedicated Night Support Worker to join our team. In this rewarding role, you will provide the highest standard of person-centred support and care, enabling the people who use our service to live with dignity, independence, and choice. Support workers are key workers, and provide direct support to our service users in support them to live there best lives. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. You will play a vital part in helping individuals achieve their personal goals, supporting them in daily living, and empowering them to realise their potential. Key Responsibilities • Provide personal care and support with daily living tasks., • Encourage and assist participation in activities and community life., • Support service users in achieving their personal outcomes in the way they choose., • Maintain accurate records, care plans, charts, and daily notes., • Build positive relationships with service users, families, colleagues, and stakeholders., • Uphold safety, security, and confidentiality in line with policies and regulations., • Act as a key worker for individuals, helping them to set goals and track progress., • Promote choice, independence, and involvement at all times., • Contribute to continuous improvement by sharing ideas and suggestions. What We’re Looking For: • A caring and respectful approach to supporting others., • Ability to work flexibly and think innovatively., • Strong communication and relationship-building skills., • Commitment to upholding professional standards, policies, and procedures., • Experience in care or support work (desirable, but not essential – training provided). We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Contributory pension scheme, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer _. For agency enquiries and applications, please view our legal statement _. All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Increase your chances of an interview by reading the following overview of this role before making an application. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success.Job DetailsPromote a culture where we re-use more which allows us to optimise workflow efficiency and reduce duplication.Guide and coach teams on good security engineering practices and process improvements, helping to build capability and maturity across the organisation.Provide leadership and line management to Security Engineers, including performance management, coaching, mentoring and supporting career development.Build, develop and maintain a high-performing team, fostering a collaborative and inclusive culture that supports continuous learning and growth.Support the team in delivering outcomes efficiently by reducing manual execution and driving automation wherever possible.Ensure fast, reliable feedback loops are in place to enable fail-fast delivery and continuous improvement.Define and implement best practices and controls, ensuring adherence and enabling early detection of issues.Drive engagement and collaboration across Scrum Teams and the CIO community, leading the definition and adoption of best practices to enable faster, secure and more reliable delivery.Manage team priorities, resource allocation and capacity planning to ensure successful delivery of security initiatives and business objectives.Skills we would love you to haveProven line management experience within a Cyber Security, Information Security or Technology function.Extensive practical experience in IT Security working in an agile environment.Transformational leadership skills, with the ability to influence decision-making and implement new processes and procedures in support of the company's vision.Excellent mentoring, coaching and people management skills, with a track record of developing high-performing technical teams and supporting direct reports in their ongoing development.Experience conducting performance reviews, setting objectives and supporting career progression for technical professionals.Proven experience in designing, implementing and securing cloud environments, with a strong emphasis on Microsoft Azure services.In-depth knowledge of cloud security best practices, network security, identity and access management, encryption and secure coding principles.Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions.Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.Track record of successfully designing, building and deploying scalable, secure and highly available security infrastructures using Azure.Strong proficiency in leveraging data and advanced analytics to drive decision-making and continuously enhance security solutions.Tools & Technologies:Proficient knowledge of at least one agile methodology (e.g. Scrum, Kanban, SAFe). Familiar with backlog and test case management in a system of record such as Jira or Octane.Expert knowledge using Cloud Technologies.Strong understanding of regulatory compliance requirements (e.g. GDPR, ISO 27001, NIST) and experience implementing security controls to meet those requirements.Hands-on experience with Azure Kubernetes Service (AKS) and microservices architecture.Familiarity with DevSecOps methodologies and tools, enabling the seamless integration of security into the development process.Proficiency in Microsoft Defender security assessment tools, vulnerability scanning tools and SIEM platforms.In-depth understanding of the Microsoft ecosystem, including hands-on experience with Firewalls, IDS/IPS, Load Balancers, Application Gateways, Proxies, M365, EDR and KQL.Expertise in utilising Azure DevOps to drive efficient and collaborative development processes, including the development of security solutions and updates in code.Unfortunately, we are unable to progress with candidates that require sponsorship at this timeWhat we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.RewardSalary – Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated • fairly, respectfully and with their best interests at heart.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. xrnqpay At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; LeicesterType: Full time

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. In order to make an application, simply read through the following job description and make sure to attach relevant documents. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Hybrid working available from either our Bexhill or Leicester locations.What does the role involve?This is an exciting opportunity for a Senior Digital Engineer to work across all aspects of the software development lifecycle; providing leadership, supporting and delivering high quality software changes across Hastings' systems and platforms. You will be responsible for working across all aspects of the software development lifecycle and operating within agile teams from application support and change functions.As a senior member of the team, you’ll play a pivotal role in shaping our technical direction and supporting others to deliver high-quality solutions.Your responsibilities will include:Providing technical leadership, making informed decisions on behalf of the team, and effectively managing stakeholder expectations.Designing, building, and modifying complex software systems in line with agreed standards and best practices.Estimating engineering tasks and offering guidance to peers to ensure efficient delivery.Quickly and effectively debugging and testing complex code to maintain performance and reliability.Mentoring junior team members, offering support, sharing knowledge, and helping them grow in their roles.Skills we would love you to have:We’re looking for someone with strong technical expertise and a passion for building high quality, user-centric web applications. Ideally, you’ll bring:Hands on experience in an IT role supporting and developing enterprise-level, customer and employee-facing web applications. Expertise in JavaScript, with a strong focus on React JS, this is essential. UI/UX development experience, with a keen eye for design and usability.Extensive knowledge of front-end technologies including HTML/HTML5, XML, DHTML, CSS/CSS3, SASS, LESS, JavaScript, React JS, Redux, Flex, jQuery, JSON, Bootstrap.Strong proficiency in JavaScript fundamentals, including object models, DOM manipulation, event handling, data structures, algorithms, and JSX.Current experience with ReactJS workflows such as Flux, Redux, Create React App, and data structure libraries. Solid understanding of RESTful APIs and token-based authentication (e.g., JWT).Familiarity with popular frontend development tools such as Node, NPM, CI/CD pipelines, DevOps practices, and performance testing frameworks like Jest and React Testing Library. Experience with performance and memory tuning using relevant tools.What we offerJoin us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. RewardSalary – Attractive salary based on experience + Car Allowance (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback atHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. xrnqpay At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; LeicesterType: Full time

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Job Details We are looking for both Senior and Principal Test Engineers, the roles will involve the following; Provide automation capabilities that support the Scrum Teams to deliver on the Automation Only approach, reducing the percentage of tests that cannot be automated through designing and implementing extensions / adjustments to the Automation Frameworks. Ensure SCRUM teams apply critical thinking to validate AI-generated outputs, support the testing and continuous improvement of AI-enabled solutions, and help drive the responsible and effective adoption of AI within everyday delivery.Use AI tools extensively to accelerate the creation, maintenance and optimisation of test automation and test cases while improving quality and efficiency. Promotes effective human lead AI practices within SCRUM teams.Create effective prompts and critically evaluate AI-generated outputs, identifying inaccuracies, gaps and improvement opportunities. Supports colleagues in adopting AI effectively and responsibly.Contribute to the testing of AI-enabled solutions and ensure that AI tools are used in line with security, privacy, cost and governance requirements. Stays informed about emerging AI capabilities and recommends improvements to engineering practices.Identify new opportunities to enhance / extend our test automation capabilities with new and/or updated tooling, supporting the evaluation, decision making, implementation and maintenance of these tools. Provide capabilities to support the provision of timely and accurate Test Automation MI for all Scrum Teams, which includes quality measures where possible supporting continuous improvement. Mentoring all direct reports, junior staff, and new joiners to achieve the necessary competencies to progress. Skills we would love you to have Proficient practical experience working in a Testing Automation role Extensive experience working in an agile environment Transformational leadership skills being able to influence decision making and implement new tools, processes and procedures in support of the company’s vision Good mentoring skills to support direct reports in their ongoing development Tools & Technologies: Proficient knowledge of at least on agile methodology (e.g. Scrum, Kanban, SAFe) Familiar with backlog and test case management in a system of record such as Jira or Octane Excellent knowledge using declarative Gherkin to capture business rules, run as automated tests with Cucumber Strong coding skills to implement automated tests in one or more of Java, JavaScript, Typescript, C# Comfortable with source control using GitHub Skilled in user interface automation with Selenium & Selenium Grid, Playwright or Cypress Ability to implement tests against API either in code or via tools such as SoapUI, Postman Good understanding and experience using continuous integration platforms such as AzureDevOps or Jenkins (or equivalent) What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably we are unable to offer sponsorship for this role Benefits: in addition to a competitive salary and 5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme • all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need.Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. xrnqpay At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Bexhill; LeicesterType: Full time

Job Title: Risk Pricing Manager – Multicar & Multi ProductLocation: Bexhill/Leicester/London/– HybridWelcome to Hastings DirectWe’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there If you are interested in applying for this job, please make sure you meet the following requirements as listed below. • our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight • continually improving how we assess, segment and price risk through data and analytics. Role PurposeThis role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households.You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households. This supports stronger customer relationships, improved loyalty, and better claims outcomes, contributing to Hastings Direct’s broader strategic ambitions.Key ResponsibilitiesDeliver profit and growth targets through effective development and optimisation of risk pricing modelsManage and enhance multicar pricing, including oversight of net rate performance and strategic positioningIdentify and deliver opportunities to grow the multicar book and increase product density across multiple product householdsDevelop new insights through the integration of data, analytical techniques, and ways of workingContinuously improve pricing models to expand competitive reach and address underperforming segmentsLead and contribute to risk pricing projects that deliver value across the businessDevelop and enhance pricing tools, methodologies, and best practicesCollaborate with cross-functional teams (e.g. underwriting, claims, marketing, data science) to align pricing with wider business strategySupport and develop team members through coaching, mentoring, and constructive peer reviewCommunicate insights, recommendations, and performance clearly to a range of stakeholdersCustomer & Conduct ResponsibilitiesEnsure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomesActively question and challenge where processes, approaches, or decisions may not meet customer expectationsSupport a culture of accountability, transparency, and good customer conductComplete all required regulatory and company training in line with FCA requirementsSkills & CapabilitiesWe encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you.Key Skills:Experience in pricing, analytics, or a related role within financial services or a similar data-driven environmentUnderstanding of underwriting principles and risk-based decision makingDesirable:Experience in personal lines insurance pricing, particularly motor or multicar portfoliosAwareness of dynamics within multiple product households and cross-product customer behaviourUnderstanding of the UK insurance market and competitive landscapeInterview Process: Recruiter screening call1st Round – Intro call with Hiring manager 2nd Round – Case study round What we will give you: Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers websiteBenefits: in addition to a competitive salary and 5k car allowance you will also receive…Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detailCompetitive bonus scheme • all colleagues are eligible for our annual 4Cs performance bonusPhysical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seenFinancial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing supportMental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needsThere's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. xrnqpay At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: London / Hybrid; Bexhill / Hybrid; Leicester / HybridType: Full time

Motor Claims Desktop EngineerLocations: Leicester/ Bexhill Hybrid Do you have the skills to fill this role Read the complete details below, and make your application today. • With the expectation to come into the office once a month.Welcome to Hastings Direct – From our Group HR Director Pam AngelWe’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a companyWe provide insurance for over three million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you. Job Role:A Motor Claims Desktop Engineer assesses vehicle damage remotely, reviewing repair estimates and ensuring that repair methods and costs are accurate, safe, and aligned with industry standards. Using recognised estimating tools, they validate repair routes, support repair-versus-total-loss decisions, and help manage overall claims cost and quality.The role works closely with repairers, claims handlers, and customers to provide clear technical guidance, negotiate where necessary, and monitor repair progress. By identifying inconsistencies and ensuring repairs follow best practice, the Desktop Engineer plays a key part in delivering a smooth, efficient, and technically robust claims journey.What you will be doing:Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge‑sharing across the function.Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods.Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes.Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships.Maintain accurate and up‑to‑date information across all claims systems and supplier platforms in line with internal processes.Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes.What skill you require:Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge‑sharing across the function.Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods.Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes.Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships.Maintain accurate and up‑to‑date information across all claims systems and supplier platforms in line with internal processes.Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes.The interview process:Our interview process involves the below: 30 min Screening call1-hour virtual InterviewWhat we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably, we are unable to offer sponsorship for this role.What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. RewardSalary – Attractive salary based on experience (pay reviews also completed each year) Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme • At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. xrnqpay At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

This is a hybrid role, requiring attendance at our Bexhill or Leicester office at least once per week and at quarterly departmental events. As such, applicants must be located within a 90-minute commuting distance of one of these offices. We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We've nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting‑edge projects that turn many of our business ambitions into reality. We provide insurance to over four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. • Providing technical leadership, making informed decisions, and effectively managing stakeholder expectations., • Designing, building, modifying, and supporting complex software systems in line with agreed standards and engineering best practices., • Delivering end-to-end solutions across multiple services, platforms, and integrations, including AI-enabled components where appropriate., • Estimating engineering tasks, guiding peers, and mentoring team members to support effective delivery and professional development., • Debugging, testing, and optimising complex code to ensure performance, quality, and reliability., • Using AI tools to accelerate the development, testing, maintenance, and documentation of software, while promoting effective human-led AI practices., • Creating effective prompts, critically evaluating AI-generated outputs, and supporting colleagues in the responsible adoption of AI technologies., • Contributing to AI-enabled solutions, ensuring compliance with security, privacy, governance, and cost requirements, while driving continuous improvement through the evaluation of emerging tools, technologies, and ways of working., • We’re looking for someone with strong technical expertise, a curious mindset and a passion for building high quality, user-centric solutions. We care more about breadth, judgement and the ability to learn than about any single technology, so if you have most of the below we’d like to hear from you., • Extensive hands-on experience supporting and developing enterprise-level customer and employee-facing applications., • Experience delivering end-to-end solutions across front-end, services, and integration layers., • Strong software engineering fundamentals, including object-oriented design, design patterns, problem solving, peer reviews, unit testing, and test-driven development., • Proficiency in one or more modern programming languages, with the ability to learn and apply new technologies as needed., • Strong understanding of APIs and integration patterns, including RESTful services, token-based authentication (e.g., JWT), JSON, and XML, alongside experience with CI/CD pipelines, DevOps practices, source control, and automated testing frameworks., • Experience designing, integrating, or supporting AI-enabled solutions, with an understanding of testing, assurance, and governance requirements., • Practical experience using AI-assisted engineering tools for code, testing, and documentation, including prompt creation and critical review of AI-generated outputs., • A passion for continuous learning, exploring emerging technologies and AI capabilities, and sharing knowledge to drive engineering best practice. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website Regrettably, we're not in a position to offer visa sponsorship for these roles, either now or in the foreseeable future. • Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more … Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. #J-18808-Ljbffr

Make Power for Good RES is the world's largest independent renewable energy company. Our mission is simple: a future where everyone has access to affordable, zero-carbon energy. The problems we're solving are among the most important of our generation - and the people working on them are extraordinary. We're growing our data and AI capability and looking for someone who genuinely loves working with data, machine learning, and generative AI and is a data and AI leader, to solve hard business problems. If you want your analytical work to drive real decisions - within a company that's changing the world - this is the role for you. Are you ready to shape the future of data-driven decision-making across one of the World's leading renewable energy businesses? At RES we are driving transformation through the power of data and insights - and we're looking for a visionary Senior Leader to join our Data and Analytics team - a Data and AI Architect and Platform to lead the way. In this pivotal role, you will be responsible for designing and delivering scalable, secure, and future-ready data, AI and analytics products and data models that will serve as the single source of truth for our enterprise. Your mission: to empower teams across the business with reliable, real-time data and insights that drive smarter, faster, and more impactful decisions. You'll be a key leader and 2IC for our global Data & AI Analytics function, collaborating with technology and business stakeholders to shape strategy, ensure integration across systems, and champion data modernisation at scale. If you're passionate about data and AI modelling, reporting, analytics and AI and making data accessible and actionable - we want to hear from you. You'll own the delivery of analytics and AI products at RES — turning complex data into trusted, governed insight consumed by senior leaders and decision-makers across the business. This is a hands-on technical role and leadership role with 15+ years of experience required. You'll build data models, reports and analytics and apply LLMs and machine learning to business questions, delivering automation that cuts manual effort and unlocks new insight. You'll focus your energy on dimensional and semantic data modelling, analysis, AI application, and insight delivery - working with modern cloud platforms and data and AI infrastructure. You will work closely with and lead business stakeholders to understand problems, shape analytical approaches, and land insight in a way that drives action. You'll lead your own working groups and steering committees and present to executive stakeholders with strong negotiating and influencing skills. You will have leadership and line management junior staff and federated teams, coaching, developing and being the global lead for reporting, analytics and AI. Supporting teams in moving from manual reporting to governed, AI-enabled analytics. • Work closely with and lead business stakeholders to understand problems, shape analytical approaches, and land insight in a way that drives action. You'll lead your own working groups and steering committees and present to executive stakeholders with strong negotiating and influencing skills. Work independently with senior executives, external vendors and cross-functional stakeholders to identify, prioritise, and document business requirements and use cases., • Leadership and line management junior staff and federated teams, coaching, developing and being the global lead for reporting, analytics and AI. Supporting teams in moving from manual reporting to governed, AI-enabled analytics., • Own the target-state for reporting, analytics and AY, including technical direction. Ensure reporting and analytics is secure, governed, cost-effective, and designed for scalable data products, BI and AI/ML., • Lead reporting, analytics and AI decisions, standards and designs, working closely with IT enterprise architecture, engineering, security and vendors to deliver a coherent, supportable platform., • Lead the team and external vendors to deliver work to high standards. Coach the IT team, central and regional reporting, analytics and AI staff on best practices and provide global standards and guardrails, • Deliver reporting, data modelling and advanced analytics across complex business domains - defining, validating, and owning the definitions, metrics and models that drive decisions., • Develop comprehensive semantic data models and business intelligence solutions and quality data for consumption by AI tools., • Work closely with and lead business stakeholders to understand problems, shape analytical approaches, and land insight in a way that drives action., • Apply machine learning, analytics and reporting to real business problems: predictive modelling, classification, segmentation, anomaly detection, and forecasting., • Use LLMs and generative AI to build analytical tools, AI-assisted insight products, and intelligent automation - including prompt engineering and retrieval-augmented generation (RAG). Validate all AI and model outputs for accuracy, bias, and reliability before they reach stakeholders., • Translate reporting and analytical findings into clear, business-ready insight for senior and executive audiences., • Identify and deliver automation opportunities using tools such as Power Platform, Power Automate, or equivalent - reducing manual effort and improving data-driven workflows. Use Python and SQL to clean, model, and analyse data; deliver self-service analytics through governed semantic models and reporting layers. Lead UAT and business validation for analytics outputs and AI products. Support and lead teams in moving from manual reporting to governed, AI-enabled analytics., • Extensive experience leading business stakeholders to understand problems, shape analytical approaches, and land insight in a way that drives action. Leading working groups and present to executive stakeholders with strong negotiating and influencing skills., • Own the target-state for reporting, analytics and AY, including technical direction. Ensure reporting and analytics is secure, governed, cost-effective, and designed for scalable data products, BI and AI/ML., • Lead reporting, analytics and AI decisions, standards and designs, working closely with IT enterprise architecture, engineering, security and vendors to deliver a coherent, supportable platform., • Lead the team and external vendors to deliver work to high standards. Coach the IT team, central and regional reporting, analytics and AI staff on best practices and provide global standards and guardrails, • Leadership and line management of junior staff and federated team, coaching, developing and being the global lead for reporting, analytics and AI. Support teams in moving from manual reporting to governed, AI-enabled analytics. Strategy, planning and roadmap delivery and implementation to KPI standards., • Semantic and dimensional data modelling - design comprehensive models from different source systems using state of the art modelling techniques, Kimbal, star schema and modern modelling tooling and automation of modelling., • Data visualisation - ability to design clear, accurate, executive-ready outputs using tools such as Power BI or equivalent. Python and SQL - strong, hands-on proficiency for data analysis, modelling, and scripting., • Machine learning - knowledge in building and applying supervised and unsupervised models to real business problems., • Generative AI and LLMs - prompt engineering, RAG, and applied use of LLM tooling in an analytical context., • Automation tooling - experience with platforms such as Power Platform, Power Automate, or equivalent., • Communication, business requirements and leadership - working with senior executives to translate complex data into clear and prioritised requirements and products that drive business decisions. Lead working groups and present to executive stakeholders with strong negotiating and influencing skills., • Degree in data science, data analytics, computer science., • UK citizen or full UK work rights. No visa or sponsorship available., • Work closely with and lead business stakeholders to understand problems, shape analytical approaches, and land insight in a way that drives action. Track record of working with senior executives to translate complex data into clear and prioritised requirements and products that drive business decisions. Able to chair groups and regularly present to senior executive stakeholders with strong negotiating and influencing skills., • Leadership and line management of junior staff and federated team, coaching, developing and being the global lead for reporting, analytics and AI. Support teams in moving from manual reporting to governed, AI-enabled analytics., • Hands-on experience delivering extensive reporting, modelling and advanced analytics work across complex and diverse data domains and multiple source systems at enterprise level., • 10+ years’ experience as a technical analyst, delivering advanced analytics and AI solutions with measurable business impact. Strong Python, modelling and SQL skills applied in an analytical context. Proven experience delivering comprehensive semantic and dimensional data models., • Extensive experience with the Microsoft Azure platform for reporting, data development and analytics. Direct experience working with cloud data platforms, specifically Microsoft Azure/Fabric., • Proven experience applying machine learning and/or generative AI tools to business problems. Strong understanding of data governance, quality, and responsible AI principles., • Experience with automation and analytics tooling - for example Power Platform, Power Automate, or equivalent., • Relevant certifications in AI/ML, Power BI or Microsoft Azure is desirable. Knowledge of data science and machine learning is essential. Extensive experience is desirable., • Experience working across multiple business domains or in a centre of excellence / shared analytics function., • A genuinely global data platform with real complexity and ambition behind it., • A modern, cloud-first stack - Azure, Fabric, Synapse, and active investment in AI tooling., • Work that matters - your analysis will inform strategic decisions in a company actively fighting climate change., • A modern, cloud-first analytics stack with genuine investment in AI tooling., • A collaborative, growing data function with real scope to shape how analytics and AI evolves at RES., • Join a brand new, agile, global data and analytics team at the heart of AI, innovation, Next Gen technology and driving innovation for competitive advantage for RES., • You will have a diverse portfolio and be able to lead on many types of work, honing and developing strong skills in Artificial Intelligence to shape your future career at the forefront of the latest technologies., • A collaborative, cross-functional data function with architecture, AI, science, analytics, and engineering working closely together., • Competitive salary, benefits, and commitment to your professional development. At RES, we celebrate differences as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people. #J-18808-Ljbffr

Principal Engineer (Front End)We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Do not wait to apply after reading this description a high application volume is expected for this opportunity. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. This is a Hybrid opportunity available from our offices in Leicester or Bexhill At Hastings Direct, we’re transforming how we build, deliver, and scale technology across the organisation. We’re looking for an experienced Principal Engineer to play a critical leadership role within our Technology Engineering function, helping shape engineering standards, drive delivery excellence, and influence enterprise‑wide outcomes. This is a highly visible role, combining hands‑on technical leadership, strategic influence, and people development within a fast‑paced CIO environment. We are looking for a strong leader of people who can inspire high performance, coach and develop engineering talent, and set the standard for technical excellence while driving meaningful business impact. What you’ll be doing: As a Principal Engineer within the Technology Engineering team (CIO), you’ll play a key role in developing engineers through line management, mentoring, sponsorship, and delivering clear, constructive feedback. You’ll be deployed to the highest‑priority business challenges, quickly resolving complex issues and helping the organisation learn how to prevent them in future. You’ll provide strategic and technical input to improve project outcomes and influence the company’s direction through high‑impact delivery. Working closely with stakeholders, you’ll shape and improve the delivery pipeline by identifying gaps and leading solutions that increase speed, reliability, and consistency across the SDLC. You’ll also identify opportunities to reuse and enhance existing platforms to maximise engineering investment. You’ll lead the Centre of Excellence for your domain, driving tooling improvements, establishing best practices and controls, and embedding continuous learning. As a recognised role model, you’ll champion high standards, link technical decisions to business impact, and foster a high‑performance engineering culture. Technical Skills & Experience Required: What we’re looking for Strong transformational leadership skills, with the ability to influence decisions and implement new processes aligned to business goals Excellent mentoring and people development capability Extensive experience in application and/or web development within an Agile environment Tools & Technologies: Strong experience with at least one Agile methodology (Scrum, Kanban, SAFe) and tools such as Jira or Octane Expert knowledge of cloud platforms Advanced coding expertise in React or React native app development frameworks Expert use of GitHub for source control Strong understanding of build, release, and deployment automation Proven ability to design and integrate CI/CD pipelines using tools such as Azure DevOps or Jenkins Deep experience with continuous integration platforms (Azure DevOps, Jenkins, or equivalent) Application Domains: Customer‑facing web and mobile e‑commerce Document templating and production systems Distributed n‑tier architectures Web services and API‑driven / service‑oriented architectures Operational reporting platforms Desirable: Monitoring tools such as Grafana, Dynatrace, or equivalent If you’re an experienced engineering leader who has previously managed and developed technical teams, thrives in a fast‑paced environment, and is motivated by driving both people and technical excellence, we’d love to hear from you. Apply now to join Hastings Direct and play a senior leadership role in shaping our engineering capability, culture, and impact across the business. What we offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably, we are unable to offer sponsorship for this role.Reward Salary – Attractive salary based on experience + Car Allowance (pay reviews also completed each year) Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + Bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. xrnqpay At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:SummaryLocation: Leicester; BexhillType: Full time

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success. Job Details • Promote a culture where we re-use more which allows us to optimise workflow efficiency and reduce duplication., • Guide and coach teams on good security engineering practices and process improvements, helping to build capability and maturity across the organisation., • Provide leadership and line management to Security Engineers, including performance management, coaching, mentoring and supporting career development., • Build, develop and maintain a high-performing team, fostering a collaborative and inclusive culture that supports continuous learning and growth., • Support the team in delivering outcomes efficiently by reducing manual execution and driving automation wherever possible., • Ensure fast, reliable feedback loops are in place to enable fail-fast delivery and continuous improvement., • Define and implement best practices and controls, ensuring adherence and enabling early detection of issues., • Drive engagement and collaboration across Scrum Teams and the CIO community, leading the definition and adoption of best practices to enable faster, secure and more reliable delivery., • Manage team priorities, resource allocation and capacity planning to ensure successful delivery of security initiatives and business objectives. Skills We Would Love You To Have • Proven line management experience within a Cyber Security, Information Security or Technology function., • Extensive practical experience in IT Security working in an agile environment., • Transformational leadership skills, with the ability to influence decision-making and implement new processes and procedures in support of the company's vision., • Excellent mentoring, coaching and people management skills, with a track record of developing high-performing technical teams and supporting direct reports in their ongoing development., • Experience conducting performance reviews, setting objectives and supporting career progression for technical professionals., • Proven experience in designing, implementing and securing cloud environments, with a strong emphasis on Microsoft Azure services., • In-depth knowledge of cloud security best practices, network security, identity and access management, encryption and secure coding principles., • Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions., • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams., • Track record of successfully designing, building and deploying scalable, secure and highly available security infrastructures using Azure., • Strong proficiency in leveraging data and advanced analytics to drive decision-making and continuously enhance security solutions. Tools & Technologies • Proficient knowledge of at least one agile methodology (e.g. Scrum, Kanban, SAFe). Familiar with backlog and test case management in a system of record such as Jira or Octane., • Expert knowledge using Cloud Technologies., • Strong understanding of regulatory compliance requirements (e.g. GDPR, ISO 27001, NIST) and experience implementing security controls to meet those requirements., • Hands-on experience with Azure Kubernetes Service (AKS) and microservices architecture., • Familiarity with DevSecOps methodologies and tools, enabling the seamless integration of security into the development process., • Proficiency in Microsoft Defender security assessment tools, vulnerability scanning tools and SIEM platforms., • In-depth understanding of the Microsoft ecosystem, including hands-on experience with Firewalls, IDS/IPS, Load Balancers, Application Gateways, Proxies, M365, EDR and KQL., • Expertise in utilising Azure DevOps to drive efficient and collaborative development processes, including the development of security solutions and updates in code. Unfortunately, we are unable to progress with candidates that require sponsorship at this time What We Offer Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary – Attractive salary based on experience + car allowance (pay reviews also completed each year) Flexible Working –We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme- All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance. Physical Wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen. Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing programme – At Hastings Direct we understand that mental health cannot not be scheduled, that’s why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own, in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated - fairly, respectfully and with their best interests at heart. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Job Title: Risk Pricing Manager – Multicar & Multi Product Location: Bexhill/Leicester/London/– Hybrid Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We’ve made huge investments in our pricing and data capabilities over the past few years, along with nurturing our 4Cs culture. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there - our Pricing, Data and Analytics community value curiosity, collaboration and constructive challenge. We are always looking for new ideas and diverse perspectives to question established thinking and drive meaningful change. Great pricing is built on trust, innovation and precision, so our aim is to ensure customers receive a fair and accurate price based on their individual risk, supporting fair outcomes, while delivering sustainable and profitable growth for our company. Pricing is more than just a number - it’s a strategic capability. At the heart of Hastings is deep risk insight - continually improving how we assess, segment and price risk through data and analytics. Role Purpose This role is responsible for delivering profitable growth through the development and optimisation of risk pricing strategies, with a particular focus on multicar and multiple product households. You will play a key role in shaping pricing approaches that grow the multicar portfolio and increase product holdings within multiple product households. This supports stronger customer relationships, improved loyalty, and better claims outcomes, contributing to Hastings Direct’s broader strategic ambitions. Key Responsibilities • Deliver profit and growth targets through effective development and optimisation of risk pricing models, • Manage and enhance multicar pricing, including oversight of net rate performance and strategic positioning, • Identify and deliver opportunities to grow the multicar book and increase product density across multiple product households, • Develop new insights through the integration of data, analytical techniques, and ways of working, • Continuously improve pricing models to expand competitive reach and address underperforming segments, • Lead and contribute to risk pricing projects that deliver value across the business, • Develop and enhance pricing tools, methodologies, and best practices, • Collaborate with cross-functional teams (e.g. underwriting, claims, marketing, data science) to align pricing with wider business strategy, • Support and develop team members through coaching, mentoring, and constructive peer review, • Communicate insights, recommendations, and performance clearly to a range of stakeholders, • Customer & Conduct Responsibilities, • Ensure customer outcomes are at the heart of pricing decisions, delivering fair and reasonable outcomes, • Actively question and challenge where processes, approaches, or decisions may not meet customer expectations, • Support a culture of accountability, transparency, and good customer conduct, • Complete all required regulatory and company training in line with FCA requirements Skills & Capabilities We encourage applications from individuals with a range of backgrounds and experiences. If this role interests you but you don’t meet every requirement, we’d still like to hear from you. Key Skills • Experience in pricing, analytics, or a related role within financial services or a similar data-driven environment, • Understanding of underwriting principles and risk-based decision making Desirable • Experience in personal lines insurance pricing, particularly motor or multicar portfolios, • Awareness of dynamics within multiple product households and cross-product customer behaviour, • Understanding of the UK insurance market and competitive landscape Interview Process Recruiter screening call 1st Round – Intro call with Hiring manager 2nd Round – Case study round What We Will Give You Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive… Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr

Hybrid role, requiring attendance at our Bexhill or Leicester office at least once per week and at quarterly departmental events. Applicants must be located within a 90-minute commuting distance of one of these offices. We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We've nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that turn many of our business ambitions into reality. We provide insurance to over four million customers, but we know there's even bigger opportunity out there. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. What does the role involve? As a Senior Business Analyst, you'll play a key role in shaping and delivering change across the CIO. You'll work closely with business and technology teams to understand problems, analyse options, define clear requirements and help make sure solutions deliver the right outcomes for our customers and colleagues. This role is suited to experienced BAs who can lead analysis across larger or more complex change, provide leadership and coaching to other BAs, manage senior stakeholder relationships and support high-quality delivery through strong documentation, sound judgement and clear communication. • Lead detailed business analysis across large-scale projects or multiple medium-sized initiatives, taking ownership of analysis from initiation through to business readiness and delivery, ensuring business needs are fully understood and translated into meaningful outcomes., • Evaluate end-to-end business processes and systems, using customer and user needs to define clear requirements, process maps, user stories and supporting artefacts, identifying gaps and alternative solutions where appropriate., • Translate complex business requirements into clear, concise and unambiguous specifications, working closely with Solution Architects and delivery teams to identify and document sustainable solutions., • Facilitate workshops and stakeholder engagement sessions to gather requirements, explore options, challenge assumptions and achieve agreed outcomes across business and technical teams., • Manage analysis deliverables, scope, dependencies and risks, ensuring change is delivered within agreed time, cost and quality expectations, while supporting backlog readiness for PI planning events through clear priorities and well-prepared documentation., • Review and refine defects, backlog items, user stories and other analysis artefacts to ensure they are relevant, clearly defined and ready for delivery teams to progress, while maintaining consistent quality standards through peer reviews., • Provide line management, coaching and mentoring to Business Analysts and Junior Business Analysts, delivering constructive feedback, developing capability and helping drive continuous improvement and best practice across the BA community. Strong Business Analyst experience leading analysis across complex change initiatives, with the ability to take ownership of multiple priorities and deliver high-quality outcomes. Strong analytical and problem-solving skills, with the ability to identify risks, opportunities, gaps and solutions through a methodical and inquisitive approach. Proven experience eliciting, analysing and documenting requirements, process maps, user stories and other artefacts to support effective decision-making and delivery. Excellent communication and stakeholder management skills, with the ability to influence and build effective relationships with senior stakeholders, including Head of and Director level, challenge constructively and translate complex technical information into clear business language. Experience working within Agile environments such as SAFe, with an understanding of waterfall delivery and a strong focus on quality, governance and risk management. Experience leading, coaching or mentoring Business Analysts, with the confidence to provide constructive feedback, support development and drive quality across analysis deliverables. Familiarity with tools such as Jira, Octane or equivalent would be beneficial. Knowledge of General Insurance, Guidewire, digital journeys, data, automation or SQL would also be advantageous. • 30 minute virtual screening call, • 90 minute virtual technical and leadership interview, • 30 minute virtual behavioural interview AI Transcribed Interviews For some roles, we use Spot, an interview support tool provided by Spotted Zebra. During the interview, Spot can create a transcript of the conversation, organise the information and examples you share against the skills being discussed, and help interviewers capture key points accurately. Its purpose is to support a structured and consistent interview experience and allow interviewers to focus on the conversation rather than detailed note-taking. Spot does not make hiring decisions, rank candidates or replace human judgement. All recruitment decisions are made by people. If Spot is being used for your interview, you'll receive further information before your interview takes place, including details of how to opt out if you prefer. As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our career's website. Regrettably, we're not in a position to offer visa sponsorship for these roles, either now or in the foreseeable future. • In addition to a competitive salary, you will also receive…, • Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail, • Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus, • Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support, • Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs, • There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we're committed to creating an #J-18808-Ljbffr

Job Title: Major and Complex Loss Claims Handler – Home Claims Location: Leicester or Bexhill (hybrid) Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.We’vemade huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.We’reproud of the journeywe’reon as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The factyou’renow reading this job advert meanswe’vetempted you to find out more about #lifeatHD – we really hope you like what you see, andyou’lljoin us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. Ifyou’reexcited about joining us and think you have some of whatwe’relooking for, even ifyou’renot 100% sure we would love to hear from you. Role overview Your primary focus will be managing a portfolio ofmajor loss and complex home insurance claims, and well as handling subsidence claims. You will be responsible for processing new claims and managing existing ones,developinga detailed case management plan for each customer within your portfolio. You will workclosely with colleagues and suppliers to settle claims promptly, equitably and deliver excellent service to our customers. Within your claim handling, you’ll be responsible foridentifyingpotentialrecoveries and highlighting claims to our insight area to prevent fraud. Additionally, you will serve as a referral point when necessary, providing coaching, mentoring, and training to others. Job details –you’llneed to have demonstrable experiencein: Managing a portfolio oflarge loss and subsidence claims from £100,000 upwardsachieving optimal financial outcomes in line with our financial goals Developingtailored case plans, managing and working with keysuppliers to achieveoptimal claimresolutions Ensure that you are meeting customers’ fair and reasonable expectations and provide good outcomes. Ensuring claims are adequately reserved, loss coded, and managed effectively to enable accurate pricing and reserving Collaborating with the wider team todevelop andmaintain best practice documents on technical applications forvarious aspects of home claimsincluding buildings, contents, and recoveries.Appropriately highlight where processes and procedures need altering to achieve our expectations Achieving both financial and customer satisfaction outcomes that position Hastings Direct as a market-leading home claims handling function Handling, resolving, and helping to prevent complaints (including FOS referrals), ensuring that any changes are communicated back to the relevant parties as best practice and acting as a technical referral point for lower-level complaints when supporting handlers Essential skills/experience: Strong technicalclaimsknowledge andproven experience of handling large loss home claims across all perils including subsidence from £100k+ (no upper limit) Good knowledge of building construction and reinstatement processes A proven track record of handling and resolving complaints and have an understanding and able to apply the principles ofConsumerDuty when dealing with or advising customers - able to appropriately identify and support vulnerable customers A comprehensive understanding of the Principles of Insurance and knowledge of ICOBS As a Disability Confident employer,we’recommitted to ensuring our recruitment processes are fully inclusive – what this means to you is ifyou’reapplying for a job with us,you’llhave fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).Formore information on the DCS, please visit our inclusive business page on ourcareerswebsite. Regrettably, we are unable to offer sponsorship for this role. Benefits: Inadditionto a competitivesalaryyou will also receive… Flexibleworking –we champion a flexible hybrid working approach–please speak to your recruiter to discuss in more detail Competitivebonusscheme -all colleagues are eligible for our annual 4Cs performance bonus Financialwellbeing –as well as providing you with 4x your salary with our life assurance cover,income protectionat no extra cost,and matchedpension contributionsup to 10%, we are proud to provide you with anaward winningpackage which includes – discounts,cashback,free independent mortgage adviceand free access to financial wellbeing support Mentalwellbeingprogramme –we have the thrive mental health app, our colleagueassistanceprogramme available 24/7, our own in-house mental health first aiders, supportgroupsand a dedicated team to make sure we are covering your needs There’smore! – 25days annual leave + bank holidays, with the option to buy or sell one of yourweeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. Join us andyou’llfinda different wayof doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers,companyand community. As one of our colleagues,you’llbe helping to drive our growth, so in return,we’llgive you all the support,trainingand development you need.Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. #J-18808-Ljbffr