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Warwick is consistently ranked as a top institution worldwide, with a thriving campus community and reputation for excellence. The University has one largest sports facilities facility provisions in the UK, with a large and diverse membership base, and the chance to contribute growth in a flagship environment. Warwick Sport is looking for a proactive and analytical Membership Operations Manager to oversee the day‑to‑day delivery of our membership operations, ensuring sustained growth, improved retention, and exceptional service for our community. This is a key role responsible for optimising our sales systems, managing Leisure Management Systems, and driving the operational processes that support our five‑year financial plan. Working closely with the Membership Sales Manager, you will ensure that both front‑end and back‑office systems are efficient, user‑focused, and seamlessly integrated. Your work will directly contribute to operational excellence, improved customer journeys, and strong commercial performance — all while upholding the mission and values of the University of Warwick. Key Responsibilities CRM & Sales Technology Management • Lead the daily administration and optimisation of our membership platforms, including Gladstone and Endurance Zone., • Manage system tasks such as audits, BACs, Direct Debit processes, RCP, and product setup., • Co‑manage CRM initiatives with the Marketing team to ensure consistent data use and unified customer communications., • Produce accurate, insightful membership and sales reports for senior leaders, supporting forecasting and performance reviews., • Support the Membership Sales Manager by responding to member enquiries and ensuring outstanding service delivery., • Identify and drive opportunities for automation, improved reporting, and system enhancements. Cross‑Department Collaboration & Business Development • Work collaboratively across Marketing, IT, Active & Performance, Operations, and Customer Service teams to deliver aligned member experiences., • Support sales and marketing campaigns through system configuration, data segmentation, and post‑campaign analysis., • Act as a key link across departments to unlock new business development opportunities and strengthen member engagement., • Champion continuous improvement through the sharing of insights and performance trends., • Line‑manage the Membership Coordinator, supporting the full employee lifecycle. Customer Insights & Retention • Analyse member feedback, NPS data, usage patterns, and retention metrics to inform targeted engagement strategies., • Support the delivery and evaluation of the no‑show policy., • Help develop retention initiatives, identify at‑risk members, and contribute to personalised outreach strategies., • Ensure members feel valued through effective communication and feedback loops., • Support outreach activity and member‑focused events as required. ABOUT YOU Are you educated to HND/BSc/BA level or bring equivalent industry experience. Do you have proven success in systems and process based role, with a strong understanding of the leisure industry and customer journey. Can you demonstrate that you consistently process improvements and are confident working with data, producing clear and insightful reports. Are you comfortable working with CRM and wider IT platforms. Do you have a background in planning and delivering campaigns and understand the importance of mapping and optimising the customer journey. Are you a skilled communicator, who excels in interpersonal, written, and verbal communication. Are you flexible in your approach to work, including availability during evenings and weekends. ABOUT THE DEPARTMENT The University of Warwick has endorsed a new strategy for Active Wellness and Sport, re-shaping our Mission to ‘provide access, opportunities and experiences that inspire and enable everyone to reach their potential’. Warwick Sport sits at the heart of a world‑class university campus, offering exceptional facilities and a mission driven by social impact. All revenue is reinvested into education, research, and community benefit. You’ll join a passionate team dedicated to creating memorable member experiences, driving continuous improvement, and shaping a welcoming, dynamic environment for all. We set and exceed high standards, supporting people every step of the way and look forward to applications from anyone interested to be part of this journey. What We Offer • Competitive salary, • Excellent Pension, Salary Sacrifice Scheme,, • Staff benefits including gym membership, pension scheme, and more, • A vibrant, inclusive campus community

Office-based Sales Support Administrator required by the Coventry office of a multinational manufacturer of high quality, precision engineered components. This is a really diverse role, with lots of plates to keep spinning. You certainly won't be bored! What do you get in return? Monday to Friday work, a good salary and a superb benefits package! If you're commutable to Coventry, and have administrative experience within a commercial environment - we want to hear from you! BASIC SALARY: Up to £35,000 BENEFITS: · 25 Days Holiday · Generous pension scheme · Life Assurance · Healthcare scheme · Childcare vouchers · Company share incentive · Flexible working from home policy. LOCATION: Coventry COMMUTABLE LOCATIONS: Birmingham, Leicester, Rugby, Northampton, Banbury, Worcester, Corby, Stratford upon Avon, Daventry, Redditch, Nuneaton, Solihull, Lutterworth, Bicester, Coalville, Loughborough, Evesham JOB DESCRIPTION & KEY RESPONSIBILITIES: Sales Administrator, Office Manager, Sales Support - engineering, components This Sales Support Administrator role is very diverse, incorporating a wide range of responsibilities - all involved with supporting the external sales function (UK & Nordic teams) and office management from the Coventry office. Core responsibilities include: · Sales administration support to commercial team and management · Order processing, invoicing and CRM management · Office H&S compliance · Events & trade show - internal management and marketing liaison · Lead processing · Customer Support PERSON SPECIFICATION: Sales Administrator, Office Manager, Sales Support - engineering, components · A structured and disciplined Administrator · Excellent written and verbal skills for internal and external communication and information gathering · Strong time management skills · A naturally organised person who can keep several plates spinning at once · Competent with Microsoft Office. · Experience with a CRM would be helpful. THE COMPANY: We have 50 years in business as a very successful innovator and manufacturer of precision components and powertrain. We are now part of a multinational, billion dollar corporation with its own track record and sales successes, and we are now looking to expand our sales force to develop new business from a large range of existing, trusted customers - whilst following leads to add to that client list. PROSPECTS: Are good in a very well respected international group, with a large structured sales team across the UK and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Administrator, Sales Administration, Sales Support, Technical Sales Support, Office Manager, Office Administrator - Engineering, technical components, industrial manufacturing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18390, Wallace Hind Selection

Exciting new Internal Technical Sales role within a multinational manufacturer of high quality, precision engineered components. Earn excellent commission whilst building relationships with new and existing sales accounts. Lots of prospects to build a career across the larger group in sales, projects or engineering departments! If you're commutable to Coventry, and have technical sales experience - we want to hear from you. BASIC SALARY: Up to £43,000 BENEFITS: · Annual bonus up to 25% of basic salary · Full mobile communications set up including mobile & laptop · 25 Days Holiday · Generous Pension Scheme · Life Assurance · Healthcare Scheme · Childcare Vouchers · Company Share Incentive · Flexible working from home policy LOCATION: Office based in Coventry COMMUTABLE LOCATIONS: Birmingham, Leicester, Rugby, Northampton, Banbury, Worcester, Corby, Stratford upon Avon, Daventry, Redditch, Nuneaton, Solihull, Lutterworth, Bicester, Coalville, Loughborough, Evesham JOB DESCRIPTION: Internal Technical Sales, Sales Engineer, Internal Account Manager - engineered components Based at our offices in Coventry, this Internal Technical Sales is a 60% account management and 40% new business generation role, developing business with an existing account base, following up and qualifying leads, and building your own customer base through our CRM system. We have an excellent technical and commercial support system - but no micromanagement! Weekly Teams meetings with your Line Manager are typical, with more detailed monthly 1 to 1's. KEY RESPONSIBILITIES: Internal Technical Sales, Sales Engineer, Internal Account Manager - engineered components As our Internal Technical Sales, you will: · Take ownership of your CRM data and accounts and will maximise sales through calls, emails and marketing communication · Provide excellent account management to customers around the UK, Eire and the Nordic region delivering market and product information, managing the quotation to order process · Use our SAP system to keep up to date records on client activity. PERSON SPECIFICATION: Internal Technical Sales, Sales Engineer, Internal Account Manager - engineered components You will be: · A driven, proactive sales professional who takes pride in knowing their data and understanding their customer base · An organised self starter who doesn't want or need micromanagement. Our hands off management style relies on good people doing what they say they're going to do · Technically minded - comfortable discussing the application of mechanically engineered precision components with end user (OEM) customers. THE COMPANY: We have 50 years in business as a very successful innovator and manufacturer of precision components and powertrain. We are now part of a multinational, billion dollar corporation with its own track record and sales successes, and we are now looking to expand our sales force to develop new business from a large range of existing, trusted customers - whilst following leads to add to that client list. PROSPECTS: Are good in a very well respected international group, with a large structures sales team across the UK and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Sales Engineer, Internal Technical Sales, Inside Sales, Account Manager, Technical Account Manager, Business Development Executive - OEM, Distributor, Precision Engineering, Components INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18389, Wallace Hind Selection TPBN1_UKTJ

Are you an early-career Product Manager, Associate Product Manager, or Marketing Executive looking to grow into product management? Here, you'll join a global manufacturing business, based in Leamington Spa, gaining hands-on experience with physical products, launches and market insight. BASIC SALARY: Up to £35,000 BENEFITS: · 25 days annual leave · Pension contribution · Healthcare support LOCATION: You must be commutable to our office in Leamington Spa. Hybrid working available once probation has passed. COMMUTABLE LOCATIONS: Coventry, Northampton, Banbury, Warwick, Daventry, Rugby, Worcester, Stratford upon Avon, Solihull JOB DESCRIPTION: Associate Product Manager, Junior Product Manager, Marketing - Manufacturing Reporting to our Marketing Manager, you'll support the development and delivery of new product initiatives. Working closely with cross-functional teams, you'll help ensure customer needs are understood and reflected in ongoing projects, while contributing to product planning, research, and coordination efforts. KEY RESPONSIBILITIES: Associate Product Manager, Junior Product Manager, Marketing - Manufacturing Day to day, as our Associate Product Manager you will: · Conduct market and competitor analysis to identify opportunities and gaps in our product offering. · Support benchmarking activities including product performance and pricing analysis. · Assist in the development and execution of go-to-market strategies and product launches. · Assist in the creation of product documentation, presentations and training materials · Track and report product performance metrics (KPI's) and customer feedback. PERSON SPECIFICATION: Associate Product Manager, Junior Product Manager, Marketing - Manufacturing You don't need to have held a formal Product Manager title before! What's most important is your interest in products and your desire to build a career in product management within a product-led business. You'll enjoy combining commercial thinking with data, research and collaboration, and you'll be keen to learn how products are developed, positioned and improved over time. We're open on background, though experience within manufacturing or construction would be a bonus. You could be: · A Marketing Executive or Marketing Coordinator who has supported product launches or worked closely with product teams. · A Junior or Associate Product Manager at an early stage of their career. · In a product-adjacent role (such as product support, product marketing, project coordination or operations) and ready to step into product management. THE COMPANY: We are a UK-based manufacturer who serve on a global scale, and have nearly 80 years of experience in designing and producing surface preparation tools and equipment. Our tools are widely used across industries like construction, marine, oil & gas, and heavy industry. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Marketing Executive, Product Assistant, Junior Product Manager, Marketing Assistant, Product Coordinator, Product Owner, Product Analyst, Project Coordinator, Project Manager, Marketing Analyst, Associate Product Manager- Manufacturing, Construction, Surface Preparation, Product Led Marketing INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18372, Wallace Hind Selection TPBN1_UKTJ

Exciting new Internal Technical Sales role within a multinational manufacturer of high quality, precision engineered components. Earn excellent commission whilst building relationships with new and existing sales accounts. Lots of prospects to build a career across the larger group in sales, projects or engineering departments! If you're commutable to Coventry, and have technical sales experience - we want to hear from you. BASIC SALARY: Up to £43,000 BENEFITS: · Annual bonus up to 25% of basic salary · Full mobile communications set up including mobile & laptop · 25 Days Holiday · Generous Pension Scheme · Life Assurance · Healthcare Scheme · Childcare Vouchers · Company Share Incentive · Flexible working from home policy LOCATION: Office based in Coventry COMMUTABLE LOCATIONS: Birmingham, Leicester, Rugby, Northampton, Banbury, Worcester, Corby, Stratford upon Avon, Daventry, Redditch, Nuneaton, Solihull, Lutterworth, Bicester, Coalville, Loughborough, Evesham JOB DESCRIPTION: Internal Technical Sales, Sales Engineer, Internal Account Manager - engineered components Based at our offices in Coventry, this Internal Technical Sales is a 60% account management and 40% new business generation role, developing business with an existing account base, following up and qualifying leads, and building your own customer base through our CRM system. We have an excellent technical and commercial support system - but no micromanagement! Weekly Teams meetings with your Line Manager are typical, with more detailed monthly 1 to 1's. KEY RESPONSIBILITIES: Internal Technical Sales, Sales Engineer, Internal Account Manager - engineered components As our Internal Technical Sales, you will: · Take ownership of your CRM data and accounts and will maximise sales through calls, emails and marketing communication · Provide excellent account management to customers around the UK, Eire and the Nordic region delivering market and product information, managing the quotation to order process · Use our SAP system to keep up to date records on client activity. PERSON SPECIFICATION: Internal Technical Sales, Sales Engineer, Internal Account Manager - engineered components You will be: · A driven, proactive sales professional who takes pride in knowing their data and understanding their customer base · An organised self starter who doesn't want or need micromanagement. Our hands off management style relies on good people doing what they say they're going to do · Technically minded - comfortable discussing the application of mechanically engineered precision components with end user (OEM) customers. THE COMPANY: We have 50 years in business as a very successful innovator and manufacturer of precision components and powertrain. We are now part of a multinational, billion dollar corporation with its own track record and sales successes, and we are now looking to expand our sales force to develop new business from a large range of existing, trusted customers - whilst following leads to add to that client list. PROSPECTS: Are good in a very well respected international group, with a large structures sales team across the UK and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Sales Engineer, Internal Technical Sales, Inside Sales, Account Manager, Technical Account Manager, Business Development Executive - OEM, Distributor, Precision Engineering, Components INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18389, Wallace Hind Selection