Logistics Coordinator
19 days ago
Basildon
Logistics Coordinator \n Basildon, Essex \n Salary: £24,000 per annum \n Full Time | Permanent | 35 hours a week \n About the Role \n Are you organised, customer-focused, and looking to build a career within international sales and logistics? \n We are recruiting for an Export Sales & Logistics Coordinator to join our client's busy and supportive team based in Basildon. This is an excellent opportunity for someone who enjoys administration, customer service, logistics coordination, and working within a fast-paced environment. \n You will be responsible for managing a portfolio of customer accounts, supporting field-based Account Managers, and ensuring customers receive a first-class service from order placement through to delivery. \n Key Responsibilities \n\n • Preparing export shipping documentation and ensuring compliance with customer requirements\n, • Processing customer orders and coordinating dispatch activities\n, • Managing and processing sample requests\n, • Handling customer enquiries via telephone and email\n, • Providing sales and administrative support to Account Managers\n, • Maintaining and monitoring back orders\n, • Setting up new customer accounts and delivery information\n, • Creating orders from spreadsheets, emails, and customer requests\n, • Liaising with internal departments regarding orders, deliveries, and bookings\n, • Arranging direct container bookings and coordinating deliveries\n, • Supporting the Team Leader and wider Sales Office team\n, • Processing driver paperwork as part of the logistics function\n, • Keeping customers informed and updated on shipment progress\n, • Building strong relationships with customers to ensure excellent service levels\n\n Essential Skills & Experience \n\n • Excellent communication skills, both written and verbal\n, • Strong customer service and administration experience\n, • Ability to prioritise tasks and work to deadlines\n, • High attention to detail and accuracy\n, • Confident using email and office-based systems\n, • Team player with a positive and flexible attitude\n\n \n