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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: £26436.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

ACTUAL CLOSING DATE: Applications must be received by 17 May 2026 at 11:55pm. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents. INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE. Location: East Kilbride Hours: 35hrs per week, permanent Salary / Hourly Rate: £42,228 - £43,158 South Lanarkshire Council is an ambitious, high performing organisation with a clear vision and programme of action which is designed to improve the lives and prospects of everyone in South Lanarkshire. The aim of Social Work Resources is to promote social welfare and provide effective care and support to meet the needs of vulnerable people in South Lanarkshire. In partnership with community planning partners, voluntary and independent provider organisations, we offer a range of services designed to enable, support, improve and protect the health and social care of people using our services. This post offers excellent opportunities at a time of considerable development within the service. As a Community Support Co-ordinator you will play a key role in the delivery of community services. You will be responsible for the management of care staff and the delivery of care services, in line with Supporting Your Independence across South Lanarkshire Council. You will be responsible for the work of a team of Home Carers and should be able to demonstrate excellent organisational and communication skills. You will also have responsibility for managing and organising the care for service users. You will work as part of a locality team assessing service users’ needs in respect of care referrals and monitoring and reviewing care within agreed timescales. You should have excellent IT skills and be dynamic and creative, with the ability to resolve problems as they arise. It is essential that applicant has a qualification which fully meet the SSSC Registration Requirements of the post and gain full SSSC registration within 3 months of commencing the post. You must provide proof of your qualifications when applying for this post as part of your application. Your qualification evidence should be attached to your application in the “Supported Documents” and URL section. View the ___ job profile. Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents. 1. Personal Statement and Motivation for Application Please tell us about yourself and explain why you are applying for the role of Community Support Coordinator. In your response, include examples and information that demonstrate your suitability for the role. You may wish to cover: • Your relevant work experience, • Any other activities that show your ability or aptitude to carry out the duties of this role, • Your key personal qualities and strengths, • Achievements, both work-related and outside of work, • Any voluntary or community-based experience 2. Management & Leadership Please describe your experience of managing a team within a care or support service. In your response, you may wish to include: • Your management style and approach to leadership, • The size and structure of the team(s) you have managed, • Your experience with staff supervision, performance management, and development, • How you ensure high quality, person-centred care and meet regulatory standards, • Your understanding and application of safeguarding procedures, • Examples of how you have achieved positive outcomes or improved service delivery 3. Multidisciplinary & Risk Management Please describe an achievement where you improved an outcome using a multidisciplinary approach. In your response, please include: • Your specific role and responsibilities in the situation, • How you worked with other professionals or agencies, • The actions you took to improve the outcome, • The impact of your actions, including what may have happened if you had not intervened 4. Meeting National Health and Social Care Standards Please describe how you ensure Care at Home services meet National Health and Social Care Standards, including your understanding of the Community Support Coordinator role. In your response, please include: • Your understanding of the Community Support Coordinator role in delivering high-quality care, • Your involvement in care inspections (e.g. Care Inspectorate), including preparation and follow-up, • How you promote dignity, choice, safety, and independence, • How you support and develop staff to maintain high standards, • How you monitor, review, and improve service quality 5. Risk Identification and Management Please describe your understanding and experience of risk identification and management within a Care at Home service, including the role of a Community Support Coordinator. In your response, please include: • Your understanding of risk management in a Care at Home setting and the role of the Community Support Coordinator, • An example of a time you identified a risk to a service user or staff member, • What the concern was and why it was significant, • The actions you took to manage or reduce the risk, • The outcome and any learning from the situation If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to ___for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Inclusion statement The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: • Enrolment in award winning local government pension scheme, • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme., • Up to 33 days annual leave, • Public holiday entitlement (up to 10 days), • Occupational sick pay, • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave., • Employee Discounts – including discounts at the cinema., • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Role: Inbound Sales Advisor Location: Motherwell Eurocentral fully office based Salary: £25,000 OTE £40,000 + benefits (guaranteed OTE 1st 3 months) Hours: Week 1 Mon-Fri 9am-6pm, Week 2 10am-7pm Mon-Fri (3 week days) Sat 9am-6pm & Sun 10.30am-5.30pm (2 week days off) This is an exciting opportunity for an experienced Inbound Sales Advisor to join this Eurocentral based client. We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2nd weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What this Inbound Sales Advisor role offers: • £25k basic + uncapped commission (OTE up to £45K), • Guaranteed comms earnings during your first 3 months, • Warm, inbound enquiries – no cold calling, • 30 days holiday (increasing with service), • Hybrid working after probation, • Flexible shift patterns + subsidised travel, • Full training through our Ninja Training Academy, • Speak with customers via phone, email, and live chat, • Advise on tailored finance options, • Guide customers from enquiry to approval, • Coordinate with internal teams and dealerships, • Sales or customer service experience (ideally phone-based), • Confident, target-driven, and customer-focused, • Strong communication and organisational skills Please follow the link to apply for this Inbound Sales Advisor role based in Eurocentral. Start date 6th April 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

New Car Business Manager Evans Halshaw Ford, Motherwell £26,000 basic salary with OTE £60,000, company car, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services As a Business Manager with us, you will be instrumental in driving Finance and Insurance opportunities while focusing on achieving outstanding customer relationships and a 5-star CSI performance. What do you need to succeed as a Business Manager? • A high level of professional acumen and have an outstanding work ethic, • Excellent communication skills, • Ability to captain a team to obtain outstanding results as well as supporting and leading them, • Ability to meet and exceed sales targets monthly, • Influence and negotiation skills, • Excellent relationship building skills, with both your team and customers What does the Business Manager role involve? • Driving your sales team to optimise every Finance and Insurance opportunity that comes into the business, • Establish wants and needs of the customer while building a rapport that will retain them to the brand and the business, • Expertly handling the enquiry management process, supporting and motivating your team to convert prospects into customers, • Working under pressure, establishing targets and monitoring performance against budget, • Understanding shortfalls and addressing those with your team and Sales Manager, • Regular feedback to your team, looking at performance, targets and coaching to developing them What we can offer you: • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of ___, ___ and ___. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process.

New Car Sales Manager Evans Halshaw Ford, Motherwell Competitive salary with bonus and company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career? We are looking for an experienced New Car Sales Manager or high performing Business Manager / Sales Executive who is ready to take the next step up in their career. You will have the opportunity to lead a busy and successful Sales Team at Ford, Motherwell. If you are determined, motivated and thrive in high pressure environments whilst enjoying the journey, this is the role for you. As a Sales Manager, you will have the support of the Head of Business to; develop, encourage, inspire, and enhance the team's current sales and success by providing the New Car Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for unparalleled success. Why Lithia UK? Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you’ll have access to the coaching, mentoring, and the tailored training programmes you need to flourish. As a testament to your development, you will have the opportunity to apply for our Aspiring Head of Business programme, this is tailored around individual future aspirations and skills growth. We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team. Experienced leaders: Our progressive environment, coupled with supportive experienced leaders, ensures you're equipped with the tools, mentorship, and opportunities to feel confident to accelerate your journey. Your Journey as a Sales Manager: • You will be the driving force behind your Sales Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved, • Ensuring your sales team delivery and maintain a high level of customer service and achieving top CSI scores for your dealership, • Responsible for the implementation of compliance in regards to maintaining manufacturer standards and obligations to the customer, ensuring trust and integrity in all that we do, • Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations, • You will ensure the dealerships is well presented, making sure the site’s stock is well managed, leaving a lasting impression on all who visit Are You Ready to Embrace the Challenge? We are looking for someone who is: • Inspirational leaderships skills, Able to motivate a team to work collaboratively and exceed targets, maximising profitability and achieving the highest standards, • Able to showcase an impressive sales background in the automotive industry, backed by exceptional communication and negotiation skills that continually drive success, • Genuinely passionate for providing exceptional levels of customer service, leaving lasting smiles on our customers’ faces!, • Flexible in your approach, working collaboratively with our Telesales and Retention Team, who support with the enquiry management of your dealership, • Committed to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to work successfully in a regulated environment What we can offer you: • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process.

Customer Service Advisor | Part Time | £19.27 per hour | Motherwell Your new company You will be joining a customer-focused organisation operating across multiple service areas, committed to delivering high-quality outcomes and positive experiences for its customers. The organisation places strong emphasis on accessibility, collaboration and continuous service improvement. Your new role As a Customer Service Advisor, you will act as the first point of contact for all customer enquiries, delivering an efficient, courteous and solution-focused service across a wide range of channels. These include telephone, face-to-face, email, webchat, online portals and social media. You will handle a varied portfolio of enquiries covering areas such as repairs, rent and payments, housing allocations, tenancy and estate management, and anti-social behaviour. A key part of the role is understanding customer needs, managing expectations and taking ownership of enquiries to achieve timely and effective resolutions, ideally at first point of contact. In addition to front-line customer service, you will provide administrative support across the business, maintain accurate customer records, work closely with internal teams and external partners, and contribute to outbound campaigns and service improvement projects. Reception cover will also form part of the role during office opening hours. What you'll need to succeed To be successful in this role, you will have: • Proven experience in a customer service or call-handling environment, • Strong communication and active listening skills, • The ability to manage a wide range of enquiries with professionalism and empathy, • A proactive, solution-focused approach with strong ownership of customer issues, • Good administrative skills and experience using IT systems and customer management software, • Excellent attention to detail, particularly when handling customer data, • The ability to work effectively as part of a collaborative team, • A competitive hourly rate of £19.27, • Regular performance and development reviews, • The opportunity to make a meaningful difference to customers’ experiences

Principal Teacher Guidance REF: ECOD/ P03877 Salary: PT 03 £62,265 Location: Inverclyde Academy Hours: 21 Hours Per Week Duration: Temp Until June 27 Inverclyde Council offers a wide range of benefits to employees including flexible working opportunities, attractive pension schemes, a Buy and Bank Annual Leave Scheme, career development and health and wellbeing support. You can find out more in our Employee Benefits Booklet which is available on our website ___ Important Applicant Information: • Please read the ___ details prior to submitting your application., • Please note that if you apply via this website it is important that you regularly check your emails following your application submission. All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email. You should ensure that your email is set up to receive emails from MYJOBSCOTLAND and Inverclyde Council, and that they are not filtered into any JUNK/SPAM folders., • Inverclyde Council is an accredited Living Wage Employer paying the Living Wage Rate where required. Please click the link to `Essential Applicant Information’ above for more information., • Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community., • Applicants must have the right to work in the UK as we do not hold a sponsorship license. Vetting by Disclosure Scotland If you work in regulated work (children and/or protected adults) you will be subject to obtaining a satisfactory PVG GTCS You will be required to be registered with the GTCS. You are required to obtain and maintain registration including paying any fees. Please note, teachers in their probationary year are welcome to apply for temporary, un-promoted vacancies although would be paid at the probationer rate of pay (Main Grade Scale Point 0) at £31,584 per year (pro-rata, if applicable). RC Approval Guidance for teachers seeking Approval to teach in a Catholic school if applicable. If applicable the successful candidate will require to be approved by the Roman Catholic Church, in line with Section 21 (A) of the Education (Scotland) Act 1980. Forms from the Scottish Catholic Education Service at: ___ Head Teacher Reports Candidates successful at interview need to download and print the appropriate Report. You need to complete the applicant details section and sign the form and then pass to your current HT to complete the assessment sections and sign the form. The form then needs to be sent to Human Resources by email to ___ and cc the recruiting HT into the email. Please find below the three types of reports (unpromoted, promoted and senior promoted). The forms can be downloaded at ___ Further Assistance Alternative application packs can be requested in other formats for example, Large Print, Braille and Audio. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment Team on 01475 712740 or email Human Resources at: ___. Armed Forces Personnel/Reservists Inverclyde Council welcomes applications from former armed forces personnel / reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government. Disability Confident We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job. Flexible Working Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivation, morale and productivity. Employees are able to apply for a range of options including Part-Time Working, Job share, Compressed Hours, Homeworker, Hybrid Working and Flexible Retirement. More detail can be found in the Flexible Working Policy, linked in the download section of our ___ web page.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. There’s a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being certified as one of the top 36 best workplaces in the UK. We are looking for a team of Customer Service Specialists to join our Student Loans campaign where you will be receiving inbound calls to support students make a loan application for university. You will be supporting with students, family members about payments, eligibility, funding and anything else associated with their loan application. Most importantly you will be making a difference in supporting a student’s academic future with their finances! Want to know more, here are the details: • Job Overview – Role: Customer Service Specialist Site: Cuprum Building, Argyle Street, Glasgow. PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Start Date: Monday 22nd June 2026 onsite in Cuprum Building, Argyle Street, Glasgow Contract: Permanent Hours: 40 hours per week. Your shifts would be scheduled around business requirements and you will be working shifts set by the company in between the hours of 8am and 7pm Monday to Friday and no weekend work. This role is full time and we are unable to accommodate part time hours or people who are not fully flexible in between the hours required. Salary: £12.71 per hour Training: 11 days training 9am-6pm. Nesting 10 days. Full attendance is required and there is no flexibility within the first 4 weeks. No holidays will be approved within the first 4 weeks – appointments need to be confirmed with recruitment prior to any start date being agreed. ID: Passport or Birth Cert, National Insurance Number and Address Proof is required (dated in the last 3 month). A list of acceptable documents by address location can be found by accessing the links below: • ___ - England, • ___ - Northern Ireland Your employment is dependent on you successfully passing these checks and having the right to work within the UK. What does an average day look like? Now there’s a question! • A typical day will see you working up to 9 hours per day (including unpaid - 1 hour break and lunch) in a lively & vibrant contact centre environment., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. Minimum Skills • Process Excellence, • Collaboration, • Communication, • Emotional Intelligence, • Open-Mindedness, • Critical Thinking, • Solution Orientation Entrepreneurship • A good attitude and the ability to interact with lots of different people., • The ability to learn in a virtual training environment which requires focus and engagement from you with your Trainer and peers., • The ability to handle challenging calls with resilience and determination. Along with achieving Quality and Average handling time targets., • The ability to actively listen to a Customer’s query, search for the relevant information via our Knowledgebase system and be able to relay this correctly to the Customer whilst ensuring their full understanding, • The ability to multitask and navigate between multiple complex systems with speed and accuracy during your interactions with customers., • Flexibility, great attendance and good time keeping to make sure you are available for our customers throughout your scheduled shift, • Paid classroom-based training and a further 2 weeks in a dedicated virtual space that we call “Nesting”., • Nesting is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help., • The chance to showcase your skills and fast track your career through our internal progression path., • Employee Assistance Programme and Help at hand, • 24/7 access to a confidential counselling and information line, 365 days per year via the Help@Hand app, • Access to remote GP’s with an unlimited number of video consultations, each up to 20-minute sessions, • Access to online mental health support with registered therapists (subject to referral via the telephone helpline), • Online web portal, with self-help guides, webinars and lots of useful tools and advice on topics such as life, family, financial and legal concerns., • Eye Care Vouchers, • Target driven incentives and Prizes, • Employee Engagement activities, • Perks at work WOW points including but not limited to:, • Supermarket vouchers up to 5% off – including Tesco, M&S, Asda, Morrisons, Sainsburys, • Hello Fresh – 65% off, • Cinema Perks – up to 44% off, • Samsung – 20% off, • HP – up to 40% off, • Virgin Media discounts available, • EE discounts available, • Look Fantastic – 22% off, • Fitbit – up to 20%, • Garmin – up to 40 %, • Expedia – up to 30%, • Booking.com – up to 60%, • TUI discounts available, • Fragrance Shop – 16% off, • Free Online Fitness Classes on Thursdays Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours! Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk email address. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Customer Expert At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date: 7 July 2026 • Salary: £26,436.80 per annum, • Location:Glasgow Cuprum Building, Argyle Street, Glasgow - THIS IS NOT A WORK FROM HOME ROLE, • Shifts: Monday to Saturday between 7.00 am and 9.30 pm, Sunday 10.00 - 5.00 pm. Please note you must be able to work any shifts between these times., • Training: 3 weeks, • Contract: Full Time Permanent (40 hours per week), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Any other associated checks, • 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training PLEASE NOTE THAT WE WILL ALSO REQUIRE EVIDENCE OF ALL ADDRESSES IN THE LAST 5 YEARS. What you’ll be doing • Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process., • Resolving any queries customers may have with their banking which can bring challenge and reward., • Having great heartfelt conversations to understand our customers’ needs and desires to find the best solution for them., • Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers., • Great communication skills with a natural ability to engage and build rapport with lots of different personalities., • A flexible and positive working approach to suit customer needs and business demands., • Genuine enthusiasm to work with your team to achieve collective goals in a timely way., • A digital first mindset that will help us achieve companywide expectations and brand growth., • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Working knowledge of Microsoft Office applications, • Some financial services experience., • Knowledge of banking products, • On-line recruitment process, with potential job offer within 24 hours, • Refer & Earn Scheme, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Length of Service and monthly recognition awards, • Opportunities for career development and progression, • Employee welfare support with free access to our Mental Health Employee Assistance programme, • Discounted holidays, flights and hotels, • Discounted utility bills, • Cineworld tickets - Up to 55% off, • Virgin Trains - 20% off, • Virgin Experience Days – 20% off, • 25% off O2 and 20% of EE Mobile Contracts, • Sony – 20% off Mobile Phones

INTERNAL APPLICANTS MUST APPLY VIA MYSELF Principal Teacher Tannochside Primary School and Nursery Class, 111 Douglas Street, Viewpark, Uddingston, G71 5EF You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role. Any offer of appointment to this post is subject to satisfactory reference(s) and any other appropriate conditions. If appointed we will contact your referee(s) by email to complete your reference(s). GUIDANCE NOTES Salaries will be in accordance with the Scottish Negotiating Committee for Teacher (SNCT). North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council also supports a guaranteed interview for young people involved with The Promise who meet the essential criteria for the role. The Promise is a programme which supports care experienced young people to achieve their full potential. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process. Easy Read – My NL

INTERNAL APPLICANTS MUST APPLY VIA MYSELF Head Teacher* St Michael's Primary School and Nursery Class, Burnbrae Avenue, Moodiesburn, G69 0ER Professional Dialogue date - Tuesday, 19 May 2026 Interview date - Friday, 29 May 2026 Applicants are required to have the Catholic Teaching Certificate (CTC) in Religious Education to support and deliver religious education. You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role. Any offer of appointment to this post is subject to satisfactory reference(s) and any other appropriate conditions. If appointed we will contact your referee(s) by email to complete your reference(s). GUIDANCE NOTES *In line with Section 21(2A) of the Education (Scotland) Act 1980 the successful candidate for this post will require to have the approval of the Roman Catholic Church. For details of this process, please consult the Scottish Catholic Education Service at . Salaries will be in accordance with the Scottish Negotiating Committee for Teacher (SNCT). North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council also supports a guaranteed interview for young people involved with The Promise who meet the essential criteria for the role. The Promise is a programme which supports care experienced young people to achieve their full potential. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process. Easy Read – My NL

INTERNAL APPLICANTS MUST APPLY VIA MYSELF This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate. *Fusion Assets, NLP LLP Primary Teacher - BGE Wellbeing, Attainment & Transitions (Temporary) Chryston High School, Lindsaybeg Road, Chryston, G69 9DL This is a temp fixed term contract for academic session 2026/27. Permanent staff can be considered on a temporary secondment basis. Please note full GTCS registration is required for August 2026 start date. You will require to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role. Any offer of appointment to this post is subject to satisfactory reference(s) and any other appropriate conditions. If appointed we will contact your referee(s) by email to complete your reference(s). GUIDANCE NOTES Salaries will be in accordance with the Scottish Negotiating Committee for Teacher (SNCT). North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council also supports a guaranteed interview for young people involved with The Promise who meet the essential criteria for the role. The Promise is a programme which supports care experienced young people to achieve their full potential. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process. Easy Read – My NL

As a Support Worker in our service, you will support individuals with learning disabilities to live independently and take part in everyday life. Working as part of a supportive team, you will help people develop skills, build confidence and achieve positive outcomes. What your day will look like • Supporting individuals with daily living tasks and personal routines, • Encouraging independence and supporting life skills development, • Supporting individuals with meals, household tasks and personal wellbeing, • Supporting individuals to access work, education and community activities, • Acting as a key worker and contributing to support planning, • Maintaining accurate records and documentation, • Working alongside families and other professionals You will bring patience, empathy and a genuine commitment to supporting people to live independently. You will understand the importance of person centred support and building positive, respectful relationships. Previous mental health support experience is essential for this role. Due to the remote locations of some of the support provided, you must be a driver with access to your own vehicle. Experience in the care sector is helpful but not essential, as full training and support will be provided. Basic IT skills are required for completing records and training. You will be willing to work towards an SVQ Level 3 in Health and Social Care if you do not already hold this qualification. You must be a member of the PVG Scheme and registered with the SSSC, or willing to join and register. We have a variety of posts available ranging from 16 to 30 hours per week, with both set contracts and annualised hours contracts on offer. What you will gain • Full induction and training, • Funded SVQ Level 3 qualification where required, • Access to health cash plan and wellbeing support, • Staff discounts including Blue Light Card and Perkbox, • Life assurance We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES • Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process, • CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes., • Deadline: Posts close at midnight on the indicated date., • Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain, • To view our accessibility statement, please click here. CrossReach Accessibility Statement, • Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrain” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message.

Senior HSE Advisor Full time, permanent Location – Glasgow, hybrid 3 days a week in office and travel as required We’re looking for a Senior HSE Advisor to join our Group Health & Safety function at our Glasgow office. As a Senior HSE Advisor you’ll play a key role in championing health, safety, and environmental excellence across our FlexGen Assets. Working closely with Operations, Maintenance, and Engineering teams, you'll lead initiatives that ensure a proactive safety culture and drive continuous improvement. We operate a hybrid work pattern, with three days a week in the office or visiting assets/sites as required, and the flexibility to work from home should you wish for the remainder of the time. Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: You’ll be the HSE support for the FlexGen Engineering Teams, OCGTs and BESS assets, and the Glasgow Central Office, championing our OneSafeDrax Zero Harm Framework with all staff and contractors. A key part of the role will focus on promoting a positive H&S culture through effective engagement, campaigns, and initiatives. Other responsibilities include attending site meetings, supporting incident investigations, and working alongside management to deliver outstanding health and safety results. Additionally, you’ll contribute to reporting and auditing activities and provide vital input during serious incident investigations as needed. Occasionally, you’ll travel to other Drax sites to engage with both internal teams and external stakeholders, ensuring consistent standards and shared learning across locations. Who we’re looking for: To be successful in this role you’ll need to have - • A proven track record of leading & delivering health and safety improvements in a similar site-based role, • Experience in an industrial, high hazard environment e.g. Energy, Engineering, Manufacturing or Construction sectors., • Hold a recognised qualification in Occupational Health & Safety - NEBOSH Diploma or equivalent as a minimum., • Knowledge and experience of both Process Safety and incidents and investigations are highly desirable., • An ability to engage with stakeholders at all levels in the organisation to drive improvements and to motivate / and influence colleagues and contractors to implement and action advice., • A discretionary bonus depending on company performance, • Private Healthcare, • SAYE (Sharesave): discretionary scheme from time to time, • Personal accident cover, • Group personal pension plan where we’ll pay up to 10%, • Holiday 25 days plus bank holidays Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email

Role: Inbound Sales Advisor Location: Motherwell - Eurocentral fully office based Salary: £25,000 OTE £40,000 + benefits (guaranteed OTE 1st 3 months) Hours: Week 1 Mon-Fri 9am-6pm, Week 2 10am-7pm Mon-Fri (3 week days) Sat 9am-6pm & Sun 10.30am-5.30pm (2 week days off) This is an exciting opportunity for an experienced Inbound Sales Advisor to join this Eurocentral based client. We are working with one of the fastest going local businesses who provide finance solutions to the automotive sector. We are looking for driven, high-achieving individuals who thrive in a warm lead/inbound sales environment and want to maximise your OTE earning potential. This is the chance to take your sales career to the next level, with every 2nd weekend off and NO COLD CALLING! We also offer unbeatable training, support and brilliant commission potential and career advancement. What this Inbound Sales Advisor role offers: £25k basic + uncapped commission (OTE up to £45K) Guaranteed comms earnings during your first 3 months Warm, inbound enquiries - no cold calling 30 days holiday (increasing with service) Hybrid working after probation Flexible shift patterns + subsidised travel Full training through our Ninja Training Academy Career progression, regular incentives, and team perks What you'll do in this Inbound Sales Advisor role: Speak with customers via phone, email, and live chat Advise on tailored finance optio...

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: £26436.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

The role involves responding to customer enquiries via email and webchat, providing professional support, and managing customer queries efficiently. A customer service recruitment agency is seeking a Customer Service Assistant in Motherwell.

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role We are seeking a Repairs Coordinator to join our onsite team in the Glasgow office. In this role, you will work closely with the Repairs and Account Managers to ensure the local maintenance team delivers outstanding service to all customers. You will also provide administrative and commercial support, including preparing estimates, issuing repair quotations, and following ups. Key Responsibilities Updating internal systems on receipt of customer order/insurance works etc. Responsible for regular contact with customers via email and telephone to agree suitable dates for works to be carried out. Order materials as required and supported by company technicians with any technical queries. Manage inwards materials and collate and arrange for distribution to in house engineers and sub-contractors as required. On completion of repairs will close down ensuring monthly targets are at least achieved. Management of live order book, forecast for production and providing accurate reporting to management team. Manage and guide customer expectations on the companys services. Support the regional office service administration functions, including the call What Were Looking For We expect you to have gained experience within a role where you have built effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations. Confident and proficient at using Microsoft Office Products including Word and Excel, Databases and Online Portals and able to work on your own initiative. Key interpersonal skills include being approachable, organised and able to work to demanding deadlines. Administration organises files, both paper and computer, in a clear a systematic way that is easy to understand and use. Detail Conscious able to deliver accurate work with all the Ts crossed and the Is dotted. Why Join ORONA? We offer more than just a job we offer long-term career development within a stable and growing company. What We Offer: Attractive Salary : Competitive pay that reflects your skills and experience Generous Holiday Allowance : Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays Secure Future : Benefit from a pension scheme with increasing company contributions as you grow with us Peace of Mind : Life Insurance to support you and your loved ones Health & Well being : Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services Family-Friendly Benefits : Enhanced leave for family-related events and emergencies Support When You Need It : Employee Assistance Programme offering confidential support for personal or work-related challenges Eye Care : Eye care vouchers to help keep your vision sharp Recognition for Longevity : Long Service Awards to celebrate your milestones with us Referral Rewards : Earn a Recruitment Referral Fee by helping us find top talent Continuous Growth : Ongoing Training & Development opportunities to support your career journey Join ORONA and be part of a company moving the world safely and efficiently every day. TPBN1_UKTJ

Job Role: Field Service Engineer (Industrial Cleaning Equipment) Location: Lanark, South Lanarkshire (accepting applications from commutable locations) Salary: £38,000-£41,000 base salary (OTE £50,000+) Hours: Monday-Friday (Days only) 40 hours per week + Door to Door Paid + Overtime @ 1.5x Job Type: Full time, Permanent The client: Interaction have partnered with a rapidly expanding, rewarding and innovate organisation within the Industrial Cleaning Equipment sector to support the growth of their engineering team. Due to continuous growth, we are looking for a skilled electromechanical engineer interested in learning, developing and progressing within the industrial cleaning machinery sector. The Package • 25 days annual leave + public holidays (33 overall) • Full & Comprehensive Training Scheme surrounding electrical and mechanical fault finding+ repair on specific Industrial cleaning products • Wider group company pension scheme • Internal and external training + development both on products and the electrical mechanical certificates • A 12 week structured training and welcome process to support you joining the team and understanding the product range. • Laptop, Company Vehicle, Fuel Card • Development and progression routes into management / senior positions • Overtime available at 1.5X • Door to Door Paid to site from home to/from site. The Responsibilities • To attend breakdowns, service and installations on an array of industrial cleaning equipment, operating in a 1 hour radius of your area. • The use of manual hand tools (Spanners, Screwdrivers), electrical hand tools (powered drills, grinders), lifting equipment (lifting slangs, hoists etc), Hot working tools (Blowtorch, heat guns) • To carry out electrical, electronic, mechanical fault finding and repairs on industrial cleaning equipment, IG Engines (Petrol, Diesel, LPG). • To manage your time effectively to ensure work is carried out to a high standard in a timely manner. • Update job reports and order parts when necessary. • Ensure Health & Safety Procedures are followed The Requirements • Electrical, Electrical and/or Mechanical fault finding, repair & service experience would be advantageous. • A good level of electrical or mechanical knowledge, similar roles could include plant engineer, maintenance engineer, hydraulic engineer, pneumatic engineer, mechanical fitter. • Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering- not essential but would be an advantage. • Experience using electrical & mechanical tools. • Previous experience as a mechanical, electrical or field based engineer working on diesel engines and using electrical diagnostic tools • Full UK Drivers License Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius on (phone number removed) or email (url removed) Similar roles include: Mobile Plant Fitter, HGV Mechanic, Forklift Engineer, Plant Engineer, Vehicle Mechanic, agricultural engineer Thank you for taking the time, we hope to speak in the near future. INDTE

This role involves managing calls and emails, processing prescriptions, and ensuring customer satisfaction. The position offers extensive benefits, including life insurance and generous leave options, making it an excellent opportunity to join a supportive team.

Become a Self-Employed Delivery Driver with Evri with our new and improved application process now LIVE – apply in as little as 5 minutes and join one of the UK’s largest courier networks.Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-e

We’re looking for a Cleaner to join our friendly, supportive team at Dumfries High School. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos. Working independently with support from the wider team.

Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you. Team: Part of a wider Facilities team supporting schools across the Council area. A supportive, inc

To support your application and ensure fair shortlisting,. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

Join Our Team as a Warehouse Operative in Airdrie!.Blue Arrow is looking for experienced warehouse operatives at our Airdrie site.Competitive pay rates: rates to increase April 2026.Afternoon Shift (14:00-22:00): 13.Pick and pack customer orders accurately.Handle goods in/out and stock counting.Main

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support). If you

Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you. Team: Part of a wider Facilities team supporting schools across the Council area. A supportive, inc

Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support). If you require to submit additional information to support your application, please upload this under supporting documents. As proud holders of the UK Arm

Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues. You’ll a

Join Our Team as a Warehouse Operative in Airdrie!.Blue Arrow is looking for experienced warehouse operatives at our Airdrie site.Competitive pay rates: rates to increase April 2026.Afternoon Shift (14:00-22:00): 13.Pick and pack customer orders accurately.Handle goods in/out and stock counting.Main

Please note only work email addresses for referees will be accepted.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. To support your application and ensure fair shortlisting,.

We will support you with a development plan, that embraces our values.

Please note that salary will be pro-rated for part-time and term-time hours.We have an excellent opportunity for a number of cleaning positions available across East Dunbartonshire within our Education and Corporate estate.There are a variety of full time and part time positions, including morning a

To support your application and ensure fair shortlisting,. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

If you apply for this post, please ensure your email provider accepts emails from noreply@myjobscotland. If you are unsure how to do this, please contact your email provider for guidance, as this varies per provider. A healthy environment supportive of work-life balance and caring responsibilities.

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace

Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.

Supporting other departments when needed to help deliver the best possible service. We are dedicated to creating a supportive and accessible recruitment process for all. If you require any reasonable adjustments to support your application or interview experience, please let us know.

Job Description The Role In your dream role, you`ll receive: - Competitive salary: £15,000 achievable on target earnings - Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.Discounts: Amazing colleague

This warehouse supports the cardboard and plastic recycling process, as well as tray wash operation, for one of the leading grocery supermarkets.

Job Description START ASAP R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client.We are looking for passionate and dedicated professionals to join our team.It is essential that candidates are patient, understanding and resp

A supportive team environment Your Responsibilities: Pic.

You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.

You will: Support people to stay independent in their own homes Provide personal care with dignity and respect Offer companionship and reassurance Assist with medication, mobility, and mealtimes Be a trusted part of a close-knit, local team Qualifications What we're looking for? No experience? No pr

Flexible/Agency - offered based on your availability.Holiday pay is separate, NOT inclusive of your hourly pay.As a Senior Care Assistant, you'll work closely with Management to deliver high standards o.