Employee communication jobs in London - Page 8Create job alerts

SHIFT MANAGER JOB DESCRIPTION We are looking for a proactive and results-driven Shift Manager to join our leadership team. As a Shift Manager, you will be trained to perform all the responsibilities of a Team Member while also managing the daily operations of the restaurant in the absence of the Store Manager. You will play a critical role in ensuring the smooth operation of the restaurant by maintaining company standards in areas such as product preparation, customer service, team management, and financial accountability. If you are an enthusiastic leader with a passion for service, this role offers great opportunities for growth and development. Key Responsibilities: - Team Leadership: Oversee daily restaurant operations, guiding and directing Team Members to ensure a seamless workflow. - Employee Supervision: Train, motivate, and coach Team Members to perform at their best. Assist in the onboarding and development of new staff. - Shift Management: Coordinate team schedules, manage shift changes, and handle employee breaks while ensuring the restaurant runs smoothly. - Operational Excellence: Execute all Team Member tasks when needed, including food preparation (grill, fry station, beverages), order accuracy, cleaning, and customer-facing services. - Customer Experience: Maintain a high standard of fast, accurate service, ensuring every customer has a positive experience and all food meets company standards. - Inventor; Ordering: Assist the Store Manager in managing inventory levels, placing orders, and ensuring supplies are adequate for daily operations. - Store Maintenance: Ensure the restaurant is clean, organised, and maintained according to health and safety regulations. - Reporting; Accountability: Complete shift summary reports, track performance, and contribute to financial responsibilities such as cash handling and deposits. - Recruitment Support: Help the Store Manager with hiring tasks, including recruiting, interviewing, and selecting qualified candidates. What We’re Looking For: - Proven leadership and team management experience. - Excellent problem-solving and communication skills. - Strong multitasking abilities, especially in a fast-paced environment. - Passion for providing excellent customer service. - Attention to detail in maintaining high standards of cleanliness and food quality. - Ability to stay calm and organised during peak hours

Job Description: Chef (Part-time and Full-time) – House of Yum, ASDA Clapham Position: Chef Location : ASDA, Clapham Junction – House of Yum Job Type : Part-time and Full-time positions available About House of Yum: House of Yum is an exciting fast-food concept currently expanding through partnerships with major retailers such as ASDA. Launched as part of Asda’s innovative “test and learn” strategy, House of Yum offers a variety of fast, fresh meals such as burgers, chips, and breakfast items that cater to the modern “food-for-now” market. The brand focuses on providing high-quality meals through both in-store service and delivery options, making it an accessible and popular choice for customers across the UK. Key Responsibilities: - Prepare and cook fast food menu items (burgers, chips, breakfast) according to House of Yum's recipes and standards. - Maintain kitchen cleanliness and uphold health and safety standards. - Follow and implement House of Yum Standard Operating Procedures (SOPs) for all food preparation and service activities. - Assist in food development and menu innovation. - Follow and adhere to uniform policies, punctuality, and attendance requirements. - Interact with customers in a friendly and respectful manner, ensuring a positive customer experience. - Collaborate with kitchen staff and assist in additional kitchen tasks as needed. What We're Looking For: - A food enthusiast with a passion for contributing to the growth of the House of Yum brand. - A responsible individual who consistently completes assigned tasks. - Minimum 1 year of experience in the food service industry; fast food experience is preferred. - Fluent in English, with excellent communication skills. - A team player who enjoys interacting with customers and is respectful in all customer interactions. - A proactive individual who follows food safety and hygiene standards diligently. - Willingness to take on additional tasks as needed to support the kitchen's development team. Employee Benefits: - Opportunity to learn and grow in a fast-growing food company. - Competitive hourly pay. - Free meals during shifts from House of Yum. - ⁠50% discount at ASDA How to Apply: Please submit your application with a CV and cover letter detailing your relevant experience and why you’d like to join House of Yum at ASDA, Clapham. We look forward to hearing from passionate individuals ready to be a part of our journey!

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary: We are seeking a passionate and knowledgeable Sommelier to join our growing team. The ideal candidate will have a deep appreciation for wines and an ability to enhance the dining experience through expert wine pairings and recommendations. This role requires excellent communication skills, a keen palate, and a commitment to providing exceptional service to our guests. Duties - Lead by example in delivering impeccable wine service, including decanting, pouring, and presenting wines with finesse and knowledge. - Mentor and train our service staff on wine knowledge, service techniques, and upselling strategies to elevate their skills and confidence. - Engage with guests to understand their preferences and offer personalized wine recommendations, enhancing their dining experience and fostering repeat business. What are we looking for in our Sommelier: - Proven experience as a Sommelier or in a similar role within the hospitality industry. - In-depth knowledge of wines, including varietals, regions, and production methods. - Strong communication skills with the ability to engage guests effectively. - Certification from a recognised wine education programme is preferred but not mandatory. - Ability to work in a fast-paced environment while maintaining professionalism and composure. - A passion for food and beverage pairings, along with a desire to continually expand knowledge in the field. In return, you will be rewarded with: - Enjoy our amazing staff meals whilst on duty - Flexible working schedule to ensure you have a great work-life balance - Treat yourself to a 50% employee discount - £500 referral bonus - Employee of the month awards and recognition - Progress throughout the business through our Training and career progression plans - Secure your future with our Company Pension scheme - Team building events - Seasonal staff parties - Opportunities to travel around the world to our international venues. If you feel you have the experience to join our team, please apply with your updated CV.

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled Assistant Manager with personality & charisma for our amazing bar Fleets in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Are you a skilled chef with a passion for Indian cuisine? Do you have expertise in creating a variety of Indian breads, grills, tandoor dishes, and the famous Kerala Porotta? We are looking for a dedicated and experienced chef to join our kitchen team! Key Responsibilities: Prepare a variety of Indian breads, including naan, roti, kulcha, and the signature Kerala Porotta. Cook delicious tandoori items such as kebabs, grilled vegetables, and meats. Ensure high-quality preparation and presentation of all dishes. Collaborate with kitchen staff to develop new recipes and menus. Maintain cleanliness and organization in the kitchen following food safety standards. Qualifications: Proven experience as a chef, with a focus on Indian breads, tandoor, and grills. Ability to prepare traditional Kerala Porotta with expertise. Knowledge of various Indian spices, flavors, and cooking techniques. Familiarity with food safety and hygiene regulations. Ability to work in a fast-paced environment and manage multiple orders. Excellent teamwork and communication skills. Experience & Skills: Minimum 3-5 years of professional experience as a chef, specializing in Indian cuisine. Mastery in preparing a wide range of Indian breads (naan, roti, kulcha) and Kerala Porotta. Strong skills in grilling, tandoor techniques, and preparing grilled meats and vegetables. Knowledge of authentic Indian spices and traditional cooking methods. Ability to create both vegetarian and non-vegetarian dishes with a high level of consistency. Familiarity with food safety, sanitation, and hygiene protocols in a commercial kitchen. Soft Skills: Strong communication and teamwork abilities to work efficiently with the kitchen staff. Time management and multitasking skills, ensuring all dishes are prepared promptly. Creativity and a willingness to experiment with new recipes and menu ideas. High attention to detail, especially in presentation and flavor balance. Education & Certification: Formal culinary training or a diploma in culinary arts is preferred, but not mandatory. Certification in food safety and hygiene practices. Work Environment: Ability to work flexible hours, including weekends and evenings. Must be able to handle high-temperature cooking equipment such as tandoor ovens and grills. We are excited to find a talented chef who will bring authenticity and passion to our kitchen! What We Offer: Competitive salary based on experience. A positive and collaborative work environment. Opportunity to innovate and contribute to a growing restaurant. We look forward to welcoming you to our culinary family! Job Type: Full-time Pay: £29,110.00-£30,680.00 per year Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: 8 hour shift Experience: chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Food Hygiene Certificate (preferred) Work Location: In person

LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has been tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary. Other great benefits include: - Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business - Globally recognised qualifications as part of the Career Tree Journey funded by Clays - 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days - An additional Celebration Day every year to celebrate something that is important to you - Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family - Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave - Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP - An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions - A paid annual Volunteer Day for you to give back to your local community - Choice of a Birthday Gift - All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme - Other team recognition and incentives via our Shooting Stars recognition programme - Access to hospitality discounts via Hospitality Rewards - Meals provided for colleagues working operational shifts in venues across mealtimes

Join the Team at One of Europe’s Largest and Most Iconic Holiday Inns! Holiday Inn London – Kensington High Street is not just another hotel; it's a landmark of elegance and culture right in the heart of Central London. With 706 stylish, modern guest bedrooms, 13 flexible meeting rooms for up to 300 delegates, and an exceptional Food & Beverage offering, our hotel caters to both leisure and business travelers alike. Whether it’s enjoying our spacious restaurant, lounging at our sophisticated Bar, or relaxing in our tranquil Open Lobby café, guests are immersed in a world of comfort and convenience. We also boast a stunning private garden area, plus a luxurious Health Club, Pool, and Spa—offering everything needed for a rejuvenating stay. We are now seeking a dynamic and experienced Executive Head Chef to lead our culinary team at this busy, high-profile hotel. If you are passionate about fresh ingredients, innovative dishes, and creating memorable dining experiences, we’d love to hear from you. ** About the Role:** As our Executive Head Chef, you’ll be the driving force behind our kitchen operations, ensuring exceptional food quality and seamless service. You’ll bring experience from high-volume, multi-site environments, and excel at balancing creativity with operational efficiency. From writing and costing menus to training and developing your team, you will have the freedom to showcase your culinary expertise while maintaining financial targets. Key Responsibilities: Lead and inspire the kitchen teams across all sites, ensuring smooth operations. Design seasonal, fresh menus and source the best local ingredients. Ensure compliance with Health & Safety standards across all kitchens. Oversee budget management, food costs, and operational efficiency. ** About You:** Proven experience as an Executive Head Chef in a similar, fast-paced hotel environment. Strong background in team leadership, mentoring, and staff development. Passionate about delivering exceptional food and service, with a strong focus on fresh, seasonal ingredients. Excellent communication skills, with the ability to build rapport with both colleagues and guests. A proactive, organised, and approachable leader, with a finger on the pulse of the latest culinary trends. ** What We Offer:** - Competitive salary and benefits package. - Meals on duty and complimentary uniform with dry cleaning. - Company-funded healthcare plan, including access to a GP helpline, Virtual Doctor, and Legal advice services. - Employee discounts across IHG hotels worldwide. - Access to Perkbox and a referral scheme. - Career progression opportunities to help you grow and develop within the company or industry. - A chance to work with an enthusiastic, passionate team at a brand-defining hotel. - 28 days of annual holiday (including Bank Holidays). - Pension scheme and more! This is a hands-on role for a creative and strategic leader ready to elevate our culinary experience to new heights. If you are committed to excellence, we invite you to be part of our extraordinary journey. ** Apply today and help shape the future of Holiday Inn London – Kensington High Street!**