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Job Title: Project Engineer Location: Basildon Salary: £45,000 Contract: Permanent, Full-time We are seeking an experienced Project Engineer to join a successful and growing civil engineering contractor delivering major infrastructure projects across the UK.The Company Our client is a wel

Job Title: Site Engineer Location: Basildon Salary: £35,000 - £40,000 Contract: Permanent, Full-time We are proud to be recruiting for a Site Engineer on behalf of our client to join a major infrastructure project in the Basildon area.This is an excellent opportunity for a Site Engin

Job Title: SHE Advisor Location: Basildon Salary: £51,000 Contract: Permanent, Full-time We are delighted to be working with client operating within the civil engineering and major infrastructure sector.This is an excellent opportunity for an experienced SHE Advisor to join a well-establis

Job Title: Project Manager Location: Basildon Salary: £85,000 - £99,000 per annum, plus car allowance and benefits Contract: Permanent, Full-time Are you an experienced Project Manager looking to take the lead on a major UK infrastructure scheme? Our client, a leading organisation wi

As an Electrical Design Engineer, you will be responsible for undertaking electrical surveys, developing building-services designs and producing technical documentation for refurbishment, extension and new-build pro. A well-established and growing construction consultancy is looking to appoint an El

Job Description Job Title: Senior Manufacturing Engineer Location: Basildon Contract: 10 Months (Extension possibility) Day Rate: £325 (Inside ir35) Working within a multidisciplinary team, you'll play a key role in transitioning new products from design into production, improving manufacturing processes, resolving production issues, and driving continuous improvement across operations. • Support New Product Introduction (NPI) and industrialisation activities., • Develop, improve and validate manufacturing processes and methods., • Create and maintain manufacturing documentation, routings, production plans and work instructions., • Conduct root cause analysis using tools such as 8D and FMEA., • Support Manufacturing Readiness Reviews and lifecycle management activities., • Work closely with Engineering, Quality, Operations, Supply Chain and external suppliers., • Previous experience as a Manufacturing Engineer, Production Engineer, Process Engineer or NPI Engineer., • Strong understanding of manufacturing processes and production environments., • Experience supporting products through the product lifecycle and into production., • Knowledge of manufacturing documentation, process validation and quality controls., • Experience within a regulated manufacturing environment., • Defence, Aerospace, Electronics or High-Reliability Manufacturing experience. #J-18808-Ljbffr

LocationLondon, England, United Kingdom# Senior Microsoft .NET / C# Developer at N Consulting LtdLocationLondon, England, United KingdomSalary£300 - £325 /dayJob TypeContractDate PostedMay 13th, 2026Apply NowJob Title: Senior Microsoft .NET / C# DeveloperLocation: Basildon, UKWork Mode: 5 Days OnsiteJob Type: Contract- 6 months with high possibility of extensionJOB DESCRIPTION:We’re seeking a Senior Microsoft .NET / C# Developer with 8+ years of hands-on experience building and supporting high-quality applications. This role requires a strong communicator who can work independently while collaborating effectively with multiple cross-functional technical teams.Key Requirements:- 8+ years of hands-on development experience with Microsoft .NET (Framework 4.7.2+ and Core) and C#- Experience in developing ASP.NET websites, web services and background jobs/services, parallel processing- Experience of latest Windows environments- 8+ years practical experience of Microsoft SQL Server- Excellent written and verbal communication skills- Proven ability to work independently and partner with multiple cross-technical teams #J-18808-Ljbffr

Medecho LTD is seeking an experienced Consultant in General Medicine for a locum (agency) role with an NHS Trust in the UK. Immediate start with potential for extension, on-site in the assigned location. Competitive hourly pay and full recruitment support will be provided. The role requires GMC registration, Specialist Register entry in General Internal Medicine, and NHS consultant-level experience, with on-going weekly payroll and compliance onboarding offered. #J-18808-Ljbffr

Basildon, United Kingdom | Posted on 12/08/2026 At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. Contract: 3 Month Contract Hours: Full Time Working Pattern: Hybrid Working – 3 Days Office-Based Per Week We are seeking a dynamic and customer-oriented Repairs Administrator to join the Housing Repairs team at Basildon Council. In this role, you will be instrumental in handling repair requests, addressing customer inquiries and complaints, and providing scheduling support. You will also manage housing disrepair administration in collaboration with Morgan Sindall. This position is ideal for individuals with robust administrative abilities and experience in housing, repairs, customer service, or property maintenance sectors. • Handle repair requests, inquiries, and complaints through phone, email, and in-person interactions., • Offer administrative support to the Housing Repairs service., • Keep precise records within housing and repairs systems., • Aid in scheduling operatives and managing daily repairs administration., • Process rechargeable repair orders and associated paperwork., • Investigate and address housing disrepair claims and customer complaints., • Provide guidance and updates to tenants, leaseholders, colleagues, and contractors., • Ensure all tasks are completed within established service standards and timelines., • Assist in performance monitoring and reporting activities., • Consistently deliver a professional and customer-focused service. Requirements: • Prior administrative experience in housing, repairs, property services, or a customer service setting., • Experience in managing customer inquiries and complaints., • Strong organizational and data entry capabilities., • Excellent written and verbal communication skills., • Ability to handle a demanding workload and meet deadlines., • Proficiency in IT, including databases and Microsoft Office., • Keen attention to detail and accuracy., • Experience in Social Housing or Local Authority services., • Understanding of housing repairs and maintenance procedures., • Experience with housing disrepair cases., • Experience supporting schedulers or repairs teams., • 3 Month Contract, • Hybrid Working – 3 Days in the Office, • Bi-weekly Pay, • Opportunity to join a vibrant Housing Repairs team supporting council tenants and leaseholders., • Potential for contract extension for the right candidate. This role is suitable for individuals with experience as a Repairs Administrator, Housing Administrator, Repairs Coordinator, Property Administrator, Maintenance Administrator, Customer Service Advisor, Housing Repairs Officer, or Scheduling Administrator. #J-18808-Ljbffr

£35,000 - £50,000 salary, depending on experience37.5-hour working weekVaried projects across the education and healthcare sectorsOpportunity to work within an expanding multidisciplinary consultancySupport towards professional development and Chartered Engineer statusExposure to projects from feasibility through to constructionRegular interaction with clients, contractors and other consultants As a Mechanical Engineer, you will be responsible for undertaking mechanical building-services surveys, developing designs and specifications, and providing technical advice and support throughout the project lifecycle.You will work across a range of systems including heating, ventilation, cooling, domestic water, above-ground drainage, heat pumps, plant and building-management systems. The role will cover refurbishment, extension and new-build projects, with involvement through design, procurement and construction.The role will include: • Undertaking mechanical condition, asset, measured and feasibility surveys, • Inspecting plant rooms, roof areas, service cupboards, risers and other building-services areas, • Assessing existing mechanical systems, plant and equipment, • Identifying defects, safety concerns, access restrictions and requirements for further investigation, • Preparing survey reports, asset schedules, condition assessments and feasibility studies, • Developing mechanical building-services designs from feasibility through to technical design, • Designing heating, ventilation, cooling, domestic water, drainage, heat-pump and control systems, • Undertaking engineering calculations including heat-loss, heat-gain, ventilation, pipe and duct sizing and pressure-loss calculations, • Selecting plant and equipment and preparing schedules, schematics, layouts and specifications, • Coordinating mechanical designs with architectural, electrical, structural, civil and other disciplines, • Preparing and amending 2D CAD drawings where required, • Attending client, contractor, design-team and site meetings, • Responding to tender queries and contributing to value-engineering exercises, • Reviewing contractor proposals, drawings, calculations and technical submissions, • Undertaking construction-stage inspections and identifying defects or incomplete works, • Supporting commissioning, snagging, practical completion, handover and aftercare, • Supporting project management, contract administration or Employer's Agent activities where appropriate, • Managing allocated work against agreed programmes, deliverables and fee budgets, • Building professional relationships with clients, contractors, consultants and other stakeholders, • Providing practical guidance to less experienced engineers and other team members, • Degree, HNC, HND or equivalent qualification in Mechanical Engineering, Building Services Engineering or a related discipline, • Relevant experience in mechanical building-services surveying, design or project delivery, • Practical knowledge of heating, ventilation, cooling, domestic water, drainage, heat-pump and control systems, • Experience undertaking engineering calculations, • Experience producing or coordinating specifications, schedules, drawings, reports and technical information, • Working knowledge of AutoCAD and 2D technical drawings, • Understanding of the RIBA Plan of Work, design coordination, procurement and construction-stage requirements, • Working knowledge of UK legislation, Building Regulations and relevant industry standards, • Experience inspecting installations and evaluating technical information, • Good communication and organisational skills, • Ability to manage multiple live projects and work independently, • Full UK driving licence and access to a vehicle for business use, • Willingness to travel regularly and undertake site-based work, • Experience within education, healthcare or other public-sector estates would be advantageous, as would experience with low-carbon heating, heat pumps, decarbonisation projects, Revit or BIM., • Membership of, or progress towards membership of, CIBSE, IMechE or another relevant professional institution would also be advantageous., • The successful candidate will ideally be working towards, or interested in working towards, Incorporated or Chartered Engineer status. #J-18808-Ljbffr

N Consulting Limited is seeking a Senior Microsoft .NET / C# Developer with over 8 years of experience for a 6-month contract based in Basildon, UK. This role requires expertise in .NET Framework, C#, and ASP.NET development. Candidates should possess excellent communication skills, the ability to work independently, and experience with Microsoft SQL Server. The position involves working onsite 5 days a week, with a high possibility of extension. #J-18808-Ljbffr

We’re hiring for a Facilities Manager to oversee the full facilities management operation across a busy production and manufacturing site. The Facilities Manager will take ownership of the TFM operation, overseeing engineering, cleaning, post room and wider service delivery, whilst acting as a key point of contact for the client and ensuring KPIs, SLAs, compliance and service standards are consistently delivered. This is a great opportunity for a Facilities Manager with a strong mechanical or electrical engineering background and proven experience managing people across a TFM environment. The role is highly client-facing and requires a confident, assertive manager who can also lead with an approachable and empathetic style. • Overseeing the full TFM operation across the site, excluding security, • Managing and developing engineering, cleaning, post room and wider operational teams, • Acting as the primary point of contact for the client and key stakeholders, • Ensuring contractual KPIs, SLAs, H&S and service standards are consistently achieved, • Managing budgets, costs and operational performance, • Overseeing subcontractors and supply chain partners, • Driving continuous improvement and maintaining strong client relationships, • Strong mechanical or electrical engineering background with solid technical knowledge, • Proven experience managing a TFM or multi-service facilities operation, • Strong people management experience, including developing and mentoring teams, • Confident and experienced in a highly client-facing environment, • Good understanding of SLAs, KPIs, budgets and commercial performance, • Strong knowledge of Health & Safety and facilities management compliance, • Long-term contract with 5 years remaining + potential 5-year extension, • Opportunity to manage a diverse TFM operation within a busy production environment, • Strong career development and progression opportunities, • Full BPSS and SC clearance process supported #J-18808-Ljbffr

Job Title: Consultant General Medicine Location: NHS Trust, UK Start Date: ASAP Duration: Ongoing / Initial 3 Months with Possibility of Extension Rate: Competitive Agency Rates Travel Requirement: Candidates must be willing and able to travel to the assigned NHS Trust location. We are currently recruiting for an experienced Consultant in General Medicine to join a reputable NHS Trust on a locum agency basis. This is an excellent opportunity for a dedicated consultant seeking an immediate start with the potential for a long-term placement. • Provide high-quality care to patients within General Medicine services., • Conduct ward rounds, patient assessments, and clinical reviews., • Participate in multidisciplinary team meetings., • Supervise and support junior medical staff., • Ensure accurate and timely clinical documentation., • Contribute to service development and clinical governance activities., • Participate in the on-call rota where required., • GMC registration with a licence to practise., • Entry on the Specialist Register for General Internal Medicine (or equivalent experience)., • Previous NHS experience at Consultant level., • Strong clinical and communication skills., • Right to work in the UK., • Must be available to start ASAP., • Must be flexible and willing to travel for the assignment., • Recent NHS Consultant experience in General Medicine., • ALS certification., • Experience working in acute medical settings., • Competitive locum pay rates., • Dedicated recruitment consultant support., • Weekly payroll., • Assistance with compliance and onboarding., • Opportunities for contract extensions and long-term placements. Proud member of the Disability Confident employer scheme About Disability Confident. Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. • Company: Medecho LTD, • Salary: £90 to £105 an hour, • Hours: Full-time, • Location: S60 2UD, • Working pattern: On-site, • Job type: Contract, • Contract Type: Locum (Agency), • Posting date: 17 Sept 2026, • Closing date: 17 Oct 2026 #J-18808-Ljbffr

A growing construction consultancy is looking to appoint a Mechanical Engineer to join its expanding M&E team. The consultancy works predominantly across the education and healthcare sectors, delivering a varied range of new‑build, refurbishment and upgrade projects. The successful candidate will work as part of a multidisciplinary team, providing mechanical engineering expertise across projects from initial feasibility through to completion. The role offers exposure to surveys, design, technical documentation, client and contractor meetings, as well as construction‑stage activities. • 35,000 – 50,000 salary, depending on experience, • 37.5–hour working week, • Varied projects across the education and healthcare sectors, • Opportunity to work within an expanding multidisciplinary consultancy, • Support towards professional development and Chartered Engineer status, • Exposure to projects from feasibility through to construction, • Regular interaction with clients, contractors and other consultants As a Mechanical Engineer, you will be responsible for undertaking mechanical building‑services surveys, developing designs and specifications, and providing technical advice and support throughout the project lifecycle. You will work across a range of systems including heating, ventilation, cooling, domestic water, above‑ground drainage, heat pumps, plant and building‑management systems. The role will cover refurbishment, extension and new‑build projects, with involvement through design, procurement and construction. The role will include: • Undertaking mechanical condition, asset, measured and feasibility surveys, • Inspecting plant rooms, roof areas, service cupboards, risers and other building‑services areas, • Assessing existing mechanical systems, plant and equipment, • Identifying defects, safety concerns, access restrictions and requirements for further investigation, • Preparing survey reports, asset schedules, condition assessments and feasibility studies, • Developing mechanical building‑services designs from feasibility through to technical design, • Designing heating, ventilation, cooling, domestic water, drainage, heat–pump and control systems, • Undertaking engineering calculations including heat–loss, heat–gain, ventilation, pipe and duct sizing and pressure–loss calculations, • Selecting plant and equipment and preparing schedules, schematics, layouts and specifications, • Coordinating mechanical designs with architectural, electrical, structural, civil and other disciplines, • Preparing and amending 2D CAD drawings where required, • Attending client, contractor, design‑team and site meetings, • Responding to tender queries and contributing to value‑engineering exercises, • Reviewing contractor proposals, drawings, calculations and technical submissions, • Undertaking construction‑stage inspections and identifying defects or incomplete works, • Supporting commissioning, snagging, practical completion, handover and aftercare, • Supporting project management, contract administration or Employer's Agent activities where appropriate, • Managing allocated work against agreed programmes, deliverables and fee budgets, • Building professional relationships with clients, contractors, consultants and other stakeholders, • Providing practical guidance to less experienced engineers and other team members, • Degree, HNC, HND or equivalent qualification in Mechanical Engineering, Building Services Engineering or a related discipline, • Relevant experience in mechanical building‑services surveying, design or project delivery, • Practical knowledge of heating, ventilation, cooling, domestic water, drainage, heat–pump and control systems, • Experience undertaking engineering calculations, • Experience producing or coordinating specifications, schedules, drawings, reports and technical information, • Working knowledge of AutoCAD and 2D technical drawings, • Understanding of the RIBA Plan of Work, design coordination, procurement and construction‑stage requirements, • Working knowledge of UK legislation, Building Regulations and relevant industry standards, • Experience inspecting installations and evaluating technical information, • Good communication and organisational skills, • Ability to manage multiple live projects and work independently, • Full UK driving licence and access to a vehicle for business use, • Willingness to travel regularly and undertake site‑based work Experience within education, healthcare or other public‑sector estates would be advantageous, as would experience with low‑carbon heating, heat pumps, decarbonisation projects, Revit or BIM. Membership of, or progress towards membership of, CIBSE, IMechE or another relevant professional institution would also be advantageous. The successful candidate will ideally be working towards, or interested in working towards, Incorporated or Chartered Engineer status. #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from RED Global Location - Essex, 5 Days work from office Sub-Contract - 6 Month Project + Possible Extension As an Infrastructure CloudOps Engineer you will be a key part of our team that builds manages and optimises cloud infrastructure solutions With a strong emphasis on automated processes and operational excellence you will lead technical initiatives and drive the continuous improvement of our cloud infrastructure Your expertise will help us to deliver innovative financial services experiences to our clients. Experience: • Minimum of 5 years of experience in Cloud Operations and Infrastructure., • Proven experience as a technical team lead with the ability to manage and mentor a team of engineers. Technical Skills: • In depth knowledge and experience with AWS cloud platform., • Proficiency in automation and scripting tools such as Terraform Python and Bash a must desirable Ansible., • Strong understanding of containerization and orchestration tools Docker Kubernetes., • Experience with monitoring and logging tools like Prometheus Grafana and ELK stack., • Familiarity with CICD pipelines and tools such as Jenkins GitLab CICD. Soft Skills: • Excellent problem solving and troubleshooting skills., • Strong leadership and team management abilities., • Effective communication skills with the ability to convey technical concepts to nontechnical stakeholders., • Self motivated and able to work independently as well as in a team environment. Cloud certifications such as AWS Certified Solutions Architect, Azure Certified Solutions Architect or Google Cloud Professional Cloud Architect are a plus. Please apply with your up to date CV in English & Availability to travel onsite. • Mid-Senior level, • Contract, • Engineering and Information Technology, • Staffing and Recruiting Referrals increase your chances of interviewing at RED Global by 2x Get notified about new Infrastructure Engineer jobs in Basildon, England, United Kingdom. Maidstone, England, United Kingdom 1 month ago Epping, England, United Kingdom 2 weeks ago Harlow, England, United Kingdom 1 week ago Bexley, England, United Kingdom 4 months ago Harlow, England, United Kingdom 3 weeks ago Leeds, England, United Kingdom 1 week ago West Malling, England, United Kingdom 1 week ago Harlow, England, United Kingdom 4 weeks ago City Of London, England, United Kingdom £60,000.00-£75,000.00 1 day ago London, England, United Kingdom 1 week ago City Of London, England, United Kingdom 1 day ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago City Of London, England, United Kingdom 1 day ago London, England, United Kingdom 3 weeks ago City Of London, England, United Kingdom 1 week ago Kings Hill, England, United Kingdom 5 months ago City Of London, England, United Kingdom £75,000.00-£85,000.00 1 day ago Haringey, England, United Kingdom 2 weeks ago Basildon, England, United Kingdom 1 day ago City Of London, England, United Kingdom 4 days ago City Of London, England, United Kingdom 3 weeks ago London, England, United Kingdom 4 days ago Harlow, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Take the next step in your career journey by becoming a valued Veterinary Nurse at a renowned animal hospital near Basildon. This fixed-term position is ideal for 2nd year students or newly qualified nurses seeking to build confidence and skill through exposure to emergency, critical care, and specialist procedures in a nurturing, learning-focused practice. • Full-time role for 12 months, with extension potential, • Open to 2nd year SVNs or newly qualified RVNs, • Pro rata includes 1 in 4 weekends, • Competitive package – D.O.E., • Excellent mentorship and structured training support, • Exposure to CT, MRI, hydrotherapy and physiotherapy, • Learn and develop in busy, hands-on hospital setting, • Flexible start available, • 24-hour hospital offering ECC for local clinics, • Separate cat, dog, exotic wards, plus isolation units, • Dedicated dental suite with dental X-ray facilities, • Practice working toward zero-pain accreditation, • Offers EMS placements and is an approved training site, • Supportive and inclusive team culture focused on growth, • Convenient location with good transport links nearby #J-18808-Ljbffr

A well-established and growing construction consultancy is looking to appoint an Electrical Design Engineer to join its expanding M&E team. The consultancy works predominantly across the education and healthcare sectors, delivering a range of new-build, refurbishment and upgrade projects. The role will involve working across a varied project portfolio, providing electrical design, surveying and technical support from feasibility through to construction. You will work as part of a multidisciplinary team and have the opportunity to gain exposure to clients, contractors and other consultants across a range of projects. Electrical Design Engineer Salary & Benefits: £35,000 - £50,000, depending on experience 37.5-hour working week Varied projects across the education and healthcare sectors Opportunity to work within an expanding multidisciplinary consultancy Support towards professional development and Chartered Engineer status Exposure to projects from feasibility through to construction Regular client, contractor and design-team interaction Electrical Design Engineer Job Overview: As an Electrical Design Engineer, you will be responsible for undertaking electrical surveys, developing building-services designs and producing technical documentation for refurbishment, extension and new-build projects. The role covers a broad range of electrical services, including LV distribution, small power, lighting, emergency lighting, fire alarms, data, CCTV, access control, photovoltaic systems and electric vehicle charging. You will also have involvement in construction-stage activities, including site inspections, contractor submissions, testing, commissioning and handover. The role will include: Undertaking electrical condition, asset, measured and feasibility surveys Assessing existing electrical installations and identifying defects, limitations and potential risks Developing electrical building-services designs for refurbishment, extension and new-build projects Designing LV distribution, small power, containment, lighting, emergency lighting and associated systems Carrying out load, demand, diversity, cable-sizing, voltage-drop and fault-level calculations Producing drawings, schematics, specifications, schedules and tender documentation Coordinating electrical designs with other disciplines Preparing and amending 2D CAD drawings where required Liaising with clients, contractors, design teams and statutory undertakers Reviewing contractor proposals, drawings, calculations and technical submissions Attending site and construction-stage inspections Supporting testing, commissioning, snagging, practical completion and handover Contributing to project management, contract administration or Employer's Agent duties where appropriate Managing allocated work against agreed programmes, deliverables and fee budgets Supporting and providing guidance to more junior members of the team Electrical Design Engineer Job Requirements: Degree, HNC, HND or equivalent qualification in Electrical Engineering, Building Services Engineering or a related discipline Relevant experience within an electrical engineering, building services or construction consultancy environment Experience surveying, designing and coordinating electrical building services Experience undertaking electrical load and cable calculations Working knowledge of AutoCAD and 2D technical drawings Experience producing or coordinating specifications, schedules, drawings and technical reports Understanding of the RIBA Plan of Work and design coordination Working knowledge of UK Building Regulations, BS 7671 and relevant electrical standards Good communication and organisational skills Ability to manage multiple projects and work with a degree of independence Full UK driving licence and access to a vehicle for business use Willingness to travel to project sites regularly Desirable experience includes Trimble, Amtech or equivalent electrical design software, DIALux, Revit and BIM processes. Experience across education, healthcare or other public-sector estates would also be advantageous. The successful candidate will ideally be working towards, or interested in working towards, Incorporated or Chartered Engineer status. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Location: Pitsea, Essex (SS13) | Hybrid Working Pay: £16.23 PAYE per hour Contract: Temporary until end of November with possibly extension We are looking for an experienced Complaints Investigator to investigate and resolve resident complaints, ensuring fair, timely outcomes and excellent customer service. Working within a busy complaints team, you will manage a caseload of complaints, liaise with internal departments and contractors, and ensure compliance with the Housing Ombudsman Complaint Handling Code. • Investigate and respond to resident complaints in line with agreed timescales., • Gather and analyse information from internal teams and external contractors., • Produce clear, accurate complaint responses and resolutions., • Maintain detailed records on CRM systems., • Ensure compliance with Housing Ombudsman requirements and internal procedures., • Identify recurring themes and provide feedback to support service improvements., • Deliver a positive customer experience throughout the complaints process., • Previous experience investigating complaints, ideally within housing, local government, or a customer service environment., • Excellent written and verbal communication skills., • Able to manage a busy workload and meet deadlines., • Experience using CRM systems and complaint management software., • Strong organisational skills with excellent attention to detail., • Resilient, customer-focused, and able to handle complex or escalated cases professionally. #J-18808-Ljbffr