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Based: Remote, with quarterly visits to Waterlooville office and regular customer travel Reports to: Senior Business Development Manager At _, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses. As we continue to grow, we’re looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption. We’re looking for somebody commercially minded, highly organised and confident managing multiple priorities. You’ll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business. This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions. You’ll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth. • Manage and maintain relationships across a portfolio of approximately 200 customer accounts, • Maintain regular communication with customers through calls, virtual meetings and site visits, • Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments, • Support the migration of customers onto the ClearAccept payment gateway solution, • Build strong customer relationships focused on retention and long-term success, • Act as a trusted advisor, helping customers understand how to maximise value from the platform, • Develop a strong understanding of the independent food retail sector and customer challenges, • Capture customer feedback and act as the voice of the customer internally, • Maintain accurate CRM records, forecasting and pipeline reporting, • Produce monthly reporting and provide visibility of customer activity and opportunities, • Work closely with Support, Operations, Finance, Marketing and Development teams, • Develop strategic growth plans for key customer accounts over time, • Support trade shows and industry events, including occasional overnight stays, • Deliver an excellent level of customer service at all times, • Proven experience in a target-driven Account Management or Customer Success role, • Experience managing a large portfolio of customer accounts, • Strong administrative, organisational and reporting skills, • Excellent time management and ability to manage competing priorities effectively, • Experience within SaaS, EPOS, retail technology or software environments, • Commercially aware with the ability to identify growth opportunities, • Confident presenting solutions and influencing customer decision making, • Strong interpersonal and communication skills with a customer-first approach, • Calm and professional under pressure, • Comfortable travelling regularly to customer sites across the UK, • Full UK Driving Licence required, • 25 days annual leave plus your birthday off, • Life Assurance and Group Income Protection, • Private medical cover with cash plan, • Enhanced Company Pension Scheme, • Employee wellbeing perks including Calm app subscription, • Retail discounts and Employee Assistance Programme, • Cycle to Work scheme, • Volunteering days, • Ongoing learning and development opportunities You’ll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country’s most unique retail businesses. As part of the wider _, you’ll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Familiarity with CI/CD pipelines and tools, particularly Github Actions Strong Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Strong Experience working with monorepos and tooling such as NX/Lerna/Bazel. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of software security, OWASP and scaling of software systems Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £75,000 - £100,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

Did you know that some cat food contains as little as 4% meat? Cats are carnivores – they need meat to thrive – but cat food companies use powdered animal derivatives because it’s cheaper and easier, and they top it up with grains and fillers that cats find hard to digest. It’s all about shelf life and profit; not what cats really need. We do things differently at KatKin. We’re changing the cat food industry, with our 100% Fresh-cooked premium meat recipes, delivered to doorsteps everywhere. Each recipe is designed by our in-house vets and nutritionists, to be the very best (and tastiest) nutrition for cats. KatKin is building a global challenger brand in cat health and wellbeing, going after a $50B global market. Beyond the core product of Fresh food for cats, KatKin’s vision is to build a set of products and services for Cat Parents to manage their cat’s health. Everything from litter and treats, to digital health management for your cat. Today, KatKin is a UK D2C business that recently expanded into Retail and is planning to launch international markets, likely the US, from 2025 onwards. Millions of cat parents engage with KatKin every month, and as a Full-Stack Engineer at KatKin, you’ll work alongside our Engineering team in bringing our hardcore cat parent’s digital journey to life. You will work closely with our Director of Engineering, Product, Design, Data, and the rest of the Engineering team to help meet the day-to-day and long-term ambitions of KatKin and its customers. You will own and create the components and technology necessary to provide a best-in-class experience for cat parents whenever they visit our website or use our subscription service. We are a close-knit, focused team who are committed to consistently delivering high quality technology, on time, as part of a tech-driven mindset that lets us focus on building the right solutions for scaling our business into the future. Our current tech stack makes heavy use of TypeScript, particularly NextJS on the frontend, NestJS microservices on the backend with Prisma, and various other technologies and tools like Postgresql and RabbitMQ. This role will work from our London office in Farringdon 3 days a week. Delivering functionality across the entire stack, in line with our software requirements Evaluating and implementing new technologies to scale and streamline our software pipelines Working closely with our product team & stakeholders to build scalable, fit-for-purpose solutions for serving our customers Shared responsibility for the maintenance and quality of codebases and infrastructure Good familiarity with RESTful web services. Excellent understanding of TypeScript, React and Node. Mission-driven, high energy and a natural sense of curiosity and urgency for results. A genuine passion for technology and KatKin’s mission. Experience working in a fast paced environment, taking ownership of features end to end, and balancing between velocity and technical quality. Experience within eCommerce and/or payments Good understanding of OOP and/or functional paradigms. Good understanding of NextJS or other similar server-focused frontend metaframework. Bonus points for having used React’s server components API. Familiarity with CI/CD pipelines and tools, particularly Github Actions Experience using or deploying into AWS and/or Kubernetes, using IaC tools such as Terraform or CDK Experience working with monorepos and tooling such as NX/Lerna/Bazel. Experience with Cypress/Playwright/any test automation tools and processes Familiarity or interest with observability and metrics tooling. You have a cat, or two or three! Competitive salary in the range of £55,000 - £75,000 Career-defining opportunity in being instrumental to scaling our brand, fast No egos and a small close-knit team 25 days of holiday every year plus your birthday off and an additional day for every year at KatKin 4 week WFA (work from anywhere) policy Hybrid working, up to 2 days WFH every week 12-weeks paternity / maternity leave Discount on KatKin fresh food and pantry products for your cat, and £500 for new cat parents Comprehensive AXA health insurance including optical and dental £800 yearly personal development budget Macbook Pro Company pension Regular company socials and lunch provided on Mondays All the fresh fruit, soft drinks, tea and coffee you can eat and drink; great banter and a cat (and dog) friendly office

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Fraud Strategy & Analytics team works cross-functionally with Machine Learning, Product, Engineering, and Operations to combat fraudulent activities and to foster a safe platform. We're looking for a new team member to help lead our team’s fraud monitoring and detection efforts and own fraud escalations as we scale internationally. Additionally, this role will work closely with our cross functional partners to help develop our fraud detection and decisioning systems. • Develop strategies for monitoring and preventing fraud across our network, advising on best practices and ensuring the strategies align with risk management goals., • Leverage advanced data analytics to identify loss drivers, derive insights and optimize fraud management strategies, • Report on fraud trends and loss drivers to cross functional partners and senior management, • Quickly respond to fraud rings and ensure issues raised by other teams are addressed in a timely manner, • Work together with our operations team to help limit losses and ensure optimal review volumes, • Assist with evaluation and development of new external or internal features/signals to improve our fraud detection capabilities, • Assist with team planning and goal setting as well as coaching and mentorship of more junior team members, • 7+ years of experience in Fraud Management or a related field preferred with a prior emphasis on analytics., • Product knowledge - Passion to understand how the product works and how to change it to make it more effective, • Able to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity, • Ability to work later starts several days a week so as to allow for increased overlap with US based colleagues., • Technical skills - Extensive experience writing and analyzing SQL queries; comfort using python or other scripting languages for data analysis, • Communication - Ability to build strong cross functional partnerships and work with a diverse range of teams across the organization. Ability to communicate analyses and recommendations clearly to both technical and non-technical audiences, • Multi-tasking - Strong time management skills and the ability to shift focus on a moment's notice to respond to changes in fraud pressure and tactics, • Industry knowledge - Working knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development., • Bachelor’s degree, or local equivalent, in a quantitatively rigorous field like engineering, statistics, math, finance, economics desired Pay Grade - O Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBR base pay range per year: £133,000 - £173,000 Location - Remote UK #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents, • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses, • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge, • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

📍 London, Cardiff or Remote in the UK | | ✨| Check out our _ 🚀 What you’ll be working on: The Analytics Engineering team is responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building an amazing Data Warehouse to support decision making, Business Intelligence, key financial reconciliation processes and best in class analytics and Data Science. You’ll enable our data driven approach, and: • Support the building of robust data models downstream of backend services (mostly in BigQuery) that support internal reporting, machine learning as well as financial and regulatory use cases., • Focus on optimisation of our Data Warehouse, spotting opportunities to reduce complexity and cost., • Help define and manage best practices for our Data Warehouse. This may include payload design of source data, logical data modelling, implementation, metadata and testing standards., • Set standards and ways of working with data across Monzo, working collaboratively with others to make it happen., • Take established best practices and standards defined by the team, applying them within other areas of the business., • Investigate and effectively work with colleagues from other disciplines to monitor and improve data quality within the warehouse., • Contribute to prioritisation of data governance issues, • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role We’d love to hear from you if… • You enjoy working with cross functional fast moving teams and are passionate about serving small businesses., • You are able to think strategically about the Business Banking product and how our underlying data models will unlock more insights for our team and more value for our customers., • You have a strong passion for data modelling, ETL projects, and Big Data., • You enjoy working with data streams from various services, such as financial, transactional, and operational systems., • SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts., • You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. Nice to haves • Any experience working within a finance function or knowledge of accounting., • Experience working in a highly regulated environment (e.g. finance, gaming, food, health care)., • Knowledge of regulatory reporting and treasury operations in retail banking, • Exposure to Python, Go or similar languages., • Experience working with orchestration frameworks such as Airflow/Luigi, • Have previously used dbt, dataform or similar tooling., • Used to AGILE ways of working (Kanban, Scrum) The Interview Process: Our interview process involves 3 main stages: • 30 minute recruiter call, • 45 minute call with the hiring manager, • Take home task, • 2-part final stage Our average process takes around 3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in _—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce _. Location: UK, Ireland, Portugal, Spain, or Netherlands Maze is a Series B-funded startup building the future of product research. Backed by world-class investors, we’re a fully remote team working across 35+ countries. Maze empowers product teams to build better, faster, and more confidently by making user insights accessible at the speed of development. With Maze, organizations can easily recruit participants, run moderated and unmoderated studies, and analyze insights in one intuitive platform. This role focuses on supporting mid-market customers across emerging European markets. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross-functional teams. Own the post-sale relationship and renewal strategy for an Mid-upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our _ for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly _ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits _. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. As Strategic Enterprise Representative for the UK, you will be selling our award winning NoSQL database to the Global 2000 directly. You will be part of an over-achieving sales team that has established Couchbase as a dominant player in the database world. You’ll be driving strategic enterprise opportunities, selling the value of our product and services offering. Responsibilities: • Develop and be responsible for the execution of their Franchise Plan, • Align with pre-sales solution engineering, channel partner strategies to meet individual goals. As well as liaising with SDR teams & sales follow-up of marketing qualified leads, • Create and deliver pipeline generation programs and activities in their territory that leverage buying and developer ecosystems, including events, digital, cloud partner, and our developer relations teams., • Oversee all aspects of the sales process in their territory, pipeline generation, deal qualification, relationship management, closing and contract execution, post sales customer satisfaction., • Maintain and update sales reporting tools sets for forecasting, lead generation and deal management., • Maintain a detailed understanding of the Couchbase platform and demonstrate effective communication of our use cases to their territory prospects and customers in both Cloud SaaS and on-premise environments., • Ability to lead their virtual team to execute their plans, document and communicate strategies to their management team and keep customer and forecasting systems up to date., • Demonstrate ability and passion for customer satisfaction and new customer acquisition to grow their franchise and contribute to the growth of the UK Enterprise business in Couchbase. Preferred Qualifications: • At least 10 years of experience selling enterprise technology in a fast-paced and extremely competitive market, with a proven track record of meeting or exceeding sales quotas., • Ability to evidence experience in closing 1 million USD deals., • Sales experience in database technology or its ecosystem is a strong advantage., • Versatile in selling through partner ecosystems within each country in the UK region., • Experience in cloud providers marketplace is an additional advantage., • Previous experience in selling professional services., • Completion of MEDDIC or equivalent sales methodology training., • Exceptional relationship-building skills with the ability to effectively communicate the value of the Couchbase platform to both customers and prospects., • Experience in SaaS sales or a solid understanding of hyperscalers and as-a-service offerings., • Strong organizational and multitasking skills., • Outstanding written and verbal communication skills., • Proven ability to thrive in a fast-paced environment and work effectively within a team., • Self-motivated, independent, and high-performing individual with a quick learning ability., • Proficiency in English, and within a reasonable travel distance from London is preferred Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for and . Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - RSU equity program, ESPP program, Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: _ _ _ _ Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our and understand your personal information may be processed in accordance with our following guidelines in your country of application.

Join Our Family at Musgrave Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey. As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as an Resourcing Partner. We are currently inviting applications for a Resourcing Partner to join our HR team. The role will be responsible for the attraction and recruitment ofsalaried roles and overseeing the recruitment processes for operations roles for the Musgrave Northern Ireland (MNI) business and company owned stores. The contractlength is until end of May 2027. What you'll be doing: Leading and executing the recruitment processes for salaried roles. Overseeing the recruitment processes for operations roles in MNI and company owned stores and introducing improvements to the processes as required. Working with HR Business Partners, practice the Musgrave Employer Brand principles to ensure we attract the best talent in the market and abroad Sourcing top talent, building positive candidate engagement and inspiring people to want to join Musgrave Creating a recruitment and resourcing plan to enable the delivery of the business vision and plan Supporting the Head of Resourcing in preparation for and delivery of Executive updates and financial forecasts/budgets Providing exceptional customer service to hiring managers and candidates through their recruitment journey Managing and developing the Recruitment Administrator and Resourcing Specialist Producing the relevant recruitment metrics Screening potential candidates Organising assessments/testing of potential candidates Coordinating pre-employment checks Managing the job offer process Coordinating the onboarding process with HR Operations, Managers and HR Business Partners Demand Forecasting Management of PSL/agency Providing support other members of the Resourcing Team as required Leading/supporting HR projects as required The successful candidate will have/be: 3yrs experience in a Recruitment Specalist/lead role Track record of delivering high quality results in a Talent Acquisition/Recruitment role in a fast-paced environment Experience in direct sourcing talent for roles Experience building talent pipelines and candidate panels for organisations to deploy when required People management experience Excellent interpersonal and communication skills, both verbal and written, with a proven ability to communicate effectively across all levels of an organisation Ability to build relationships Strong organisational skills with the ability to effectively prioritise and deliver high quality results Self-starter and able to work on own initiative Problem solving skills A team player What we Offer or Why Musgrave Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning. Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact Innovation Focus: Be part of a company that values forward-thinking solutions Community Focus: Be part of a company that truly values its communities and strives to make a positive impact. Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the office and working remotely. Musgrave is an equal opportunities encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. TLNT1_NI

Are you looking for a position in which you keep things moving and deliver when it matters most? If so, then you could be the newest addition to our team as a Warehouse Operative in our Belfast Warehouse. Be part of the movement – and play your part. About the role Shifts Available: Monday, Tuesday, Friday & Saturday (08:30 - 18:30) Butterfly Days - (06:30 - 18:30) Week 1 – Mon, Tues, Fri, Sat Week 2 – Sun, Wed, Thurs You’ll be working in a busy, temperature-controlled warehouse, handling stock and preparing orders to meet strict schedules and quality standards. You will be responsible for: Receiving, picking, assembling, and loading orders in line with KPIs Operating Warehouse Management Systems and following customer schedules Handling stock carefully to minimise damage and maintain accuracy Using MHE safely (including pre-operational checks and defect reporting) Following health & safety, food hygiene, and environmental procedures Checking stock on receipt and storing at correct temperature Completing operational documents accurately and on time About you You’ll need the ability to read and follow instructions, work accurately under pressure, and meet deadlines. MHE licences (reach and counterbalance) are desirable but not essential. An understanding of warehouse operations and a strong health & safety awareness will help you succeed. You will be someone who enjoys a fast-paced, busy environment, works well in a team, and stays focused under pressure. If you’re task-oriented, flexible, and collaborative, you’ll fit right in. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. We offer an extraordinary work environment that requires a special bond with your colleagues. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You’ll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you

Key Responsibilities Conduct programmed and reactive food hygiene inspections in accordance with the Food Safety Act 1990 Undertake interventions in line with the Food Standards Agency Food Law Code of Practice * Investigate food complaints, food poisoning notification

Part-Time Sales Assistant for our new UNIQLO store in Cambridge.

In this part-time role, you'll be the face of the brand, driving sales and creating standout customer experiences.

You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a call centre representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this opportunity is perfect for experienced cleaners who want control, consistency, and great rates. Strong attention to detail and time management.

Part-time hours / sessional posts will be pro-rated accordingly. The salary advertised is full time (35 hours per week, 52 weeks per year).

You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes. You should have an understanding of the rights and responsibilities o

Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this opportunity is perfect for experienced cleaners who want control, consistency, and great rates. Strong attention to detail and time management.

This is a Full Time role working 37.

Note: We Do Not Offer Sponsorship.Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes.Our mission? To empower individuals to lead fulfilling and dignified lives.With a focus on specialist complex care for both adults and chi

We are looking for a full time and permanent Warehouse Operative.

Bishop Auckland, Middlesborough.Note: We Do Not Offer Sponsorship.Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes.Our mission? To empower individuals to lead fulfilling and dignified lives.With a focus on specialist comp

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Must be flexible & full UK driving license.Note: At present, we’re only able to progress applications from candidates who hold existing

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Weekend Days 10am to 6pm (16 hours per week).Note: At present, we’re only able to progress applications

Start your journey in a rewarding career, Join Komplex Care! .Job Title: Care Assistant - Team Leader.Must hold a full UK Driving Licence.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care stands at the forefront

Start your journey in a rewarding career.Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Working Hours: Mondays 10:00 - 18:00.Note: At present, we’re only able to progress applications from candidates who hold existing work au

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Waking Nights (10 hour shifts).Note: At present, we’re only able to progress applications from candidat

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent l.Paediatrics Healthcare Assistant.Package 1 - 2:45pm to 9pm/Nights 10pm to 8am or Package 2 - 9 hour days and 10 hour nights.Note: At present, we're only able to progr

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Note: At present, we’re only able to progress applications from candidates who hold existing work autho

Driver preferred but not required.Note: We Do Not Offer Sponsorship.Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes.Our mission? To empower individuals to lead fulfilling and dignified lives.With a focus on specialist co

Start your journey in a rewarding career, Join Komplex Care! - empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care s

Paediatric Complex Healthcare Assistant at Komplex Care.Position: Paediatric Healthcare Assistant.Full UK Driving Licence is required.Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes.Our mission? To empower individuals to

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Durham, Newcastle upon-Tyne & Middlesbrough.Must be flexible & full UK driving license.Note: At present, we’re only able to progress ap

Driver required, SEN experience .Note: We Do Not Offer Sponsorship.Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes.Our mission? To empower individuals to lead fulfilling and dignified lives.With a focus on specialist co

Start your journey in a rewarding career.Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care s

Position: Paediatric Healthcare Assistant.Full UK Driving Licence is preferred but not required.Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes.Our mission? To empower individuals to lead fulfilling and dignified lives.W

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Note: At present, we’re only able to progress applications from candidates who hold existing work autho

Start your journey in a rewarding career.Join Komplex Care – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care s