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  • Assistant Manager
    Assistant Manager
    4 days ago
    £42000 yearly
    Full-time
    London

    We are looking for a dedicated Assistant Restaurant Manager to join our restaurant Osteria Napoletana at Notting Hill W11. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

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  • Team Leader
    Team Leader
    6 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • General Manager
    General Manager
    9 days ago
    Full-time
    White City, Hammersmith and Fulham

    General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

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  • General Manager
    General Manager
    16 days ago
    £44000–£48000 yearly
    Full-time
    London

    We’re Hiring – General Manager at Parlour Parlour has built a reputation as one of London’s most exciting restaurant–bar–pub venues. Proudly listed in the Top 100 Gastropubs in Great Britain, we have been setting the standard for quality, creativity, and hospitality for over a decade. Open seven days a week for brunch, lunch, dinner, and drinks, Parlour specialises in seasonal, proudly British food and drinks, delivered with warmth, personality, and consistently high standards. Established in 2012 by owner and chef-patron Jesse Dunford Wood, Parlour has, over the past 13 years, become a much-loved institution within the local communities of Queen’s Park and Kensal Rise. Under the same Dunford Wood umbrella, we proudly opened our sister restaurant Six Portland Road in 2020, followed by our catering company Events by Harvest in 2024. We are now seeking an experienced, confident, and hands-on General Manager to lead the venue, inspire the team, and drive the business forward. The Role As General Manager, you will have full responsibility for the day-to-day operations of Parlour, ensuring an exceptional guest experience, strong commercial performance, and a motivated, high-performing team. You will lead from the floor while maintaining a clear strategic overview of the business. The General Manager will report directly to the Owners / Senior Management. Key Responsibilities • Full oversight of daily operations and service, • Delivery of a consistently high-quality guest experience, • Management of budgets, labour, stock control, and supplier relationships, • Driving sales, profitability, and operational efficiency, • Development and execution of menus, promotions, events, and seasonal initiatives, • Recruitment, training, and leadership of the management and front-of-house teams, • Maintaining standards in line with Parlour’s values and reputation, • Ensuring compliance with all health & safety, licensing, and legal requirements Candidate Profile • Proven experience as a General Manager, or a strong Deputy / Assistant General Manager ready to progress, • Demonstrated leadership and people-management capability, • Strong commercial awareness with a solid understanding of financials and KPIs, • Hands-on, proactive approach within a fast-paced hospitality environment, • Excellent communication and organisational skills, with strong attention to detail, • A leadership style that is visible, supportive, and leads by example Working Pattern This is a full-time role requiring flexibility, including evenings and weekends. Remuneration & Benefits • Competitive salary dependent on experience starting from 50k+, • Guaranteed time off during the Christmas period, • Ongoing training, professional development, and career progression, • A supportive, dynamic, and engaging working environment Additional Information • Applicants must have the right to work in the UK, • Start date flexible for the right candidate If you are ready to take full ownership of a respected and well-established venue and lead a committed team, we would be pleased to hear from you. Applications are now open.

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