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  • Groups,Conference and Events Manager
    Groups,Conference and Events Manager
    hace 10 horas
    £42000 anual
    Jornada completa
    Edinburgh

    Job Ref: 13192 Branch: Head Office - Edinburgh Location: Head Office, Edinburgh Salary/Benefits: Competitive salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 05/06/2026 Closing date: 19/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Group,Conference,and Events Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Main Purpose of Job To lead and inspire a regional team of event planners, a pivotal role responsible for driving event sales performance, ensuring operational excellence, and delivering exceptional client experiences across all conference and event spaces. Specific Tasks Leadership & Team Management • Responsible for delivery of both personal and team KPI's, • Lead, coach, and develop a team of on-site conference and events planners across multiple hotel locations., • Foster a high-performance culture focused on collaboration, accountability, and continuous improvement., • Ensuring the team deliver performance metrics, conversion rates, and pipeline activity to identify growth opportunities Sales & Revenue Management • Drive conference and event revenue across the region and wider group, working closely with Head of Groups, Conference & Events, other regional GCE Managers, proactive sales teams and revenue managers., • Analyse and pre-emption of GC&E revenue risk and gaps, working with regional Head of GC&E to develop and implement strategies to address revenue gaps, • Input to and support the development and execution of regional sales strategies and promotional campaigns. Client Relationship Management • Act as a senior point of contact for key clients and high-value events, ensuring exceptional service delivery., • Oversee the end-to-end planning and execution of complex and/or multi-site events., • Ensure consistent service standards and client satisfaction across all properties. Operational Excellence • Ensure team follow event planning processes and documentation across primary region, • Ensure compliance with brand standards, health & safety, and legal requirements., • Collaborate with key stake holders including hotel operational teams to ensure seamless event delivery. Reporting • Lead on regular performance reports and insights to senior leadership. Reporting Structure • Head of Groups Conference & Events Scotland, • This post has management responsibility for GCE Assistant Manager and GCE Executives, • Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities About you: You will be a true people person, dedicated to the development and growth of our people and our culture. Through your personal credibility you will naturally create, develop and sustain high trust relationships with all stakeholders. You will have a real passion for events, and you will have excellent attention to detail in order to provide consistent standards. You will be great at multi-tasking, you will be efficient at solving guest/client enquiries and all with a smile and infectious personality! Personal Characteristics and Competencies We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Proven experience in a senior conference and events role within the hospitality industry, ideally across multiple sites and/or large teams., • Strong leadership and team development skills., • Commercially astute with a track record of achieving revenue targets., • Excellent communication, negotiation, and client relationship skills., • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Proficient in event management systems (e.g., Infor, Delphi, Opera, or similar). You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • £200 referral bonus when your friends or family join the team Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If thisis you,Click Apply. We look forward to hearing from you.

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  • L&D Systems & projects Co-ordinator
    L&D Systems & projects Co-ordinator
    hace 10 horas
    £26368 anual
    Jornada parcial
    Edinburgh

    Job Ref: 13183 Branch: Head Office - Edinburgh Location: Head Office, Edinburgh Salary/Benefits: Competitive Salary plus excellent benefits and perks Contract type: Permanent Hours: Part Time Hours per week: 32 hours per week Posted date: 03/06/2026 Closing date: 17/07/2026 Are you ready to be the heartbeat of our Learning and Development team? We're on the lookout for an enthusiastic and organised individual to join us as our L&D Systems and Projects Coordinator. You'll be the go-to person for planning, coordinating, and supporting our training activities. From managing our online Learning Experience Platform (LXP) to ensuring smooth sailing for all our learning activities. You'll report to the Talent & Development Manager whilst also supporting the wider L&D team. This role forms part of our wider People & Culture team and is based in our Head Office in Edinburgh with hybrid working and occasional UK travel to support onsite initiatives. Role Overview: The main responsibilities of the L&D Systems & Projects Coordinator are: • Plays a key role in supporting the operational effectiveness of the Learning & Development function, ensuring smooth delivery of learning systems, processes, and initiatives., • Manages and maintains the Learning Experience Platform (LXP), acting as the first point of contact for system support and continuous improvement., • Coordinates and supports the delivery of training programmes, including apprenticeships and other initiatives aligned to the annual learning plan., • Tracks and reports on learning activity, including participation, compliance, and effectiveness, providing insights to key stakeholders., • Maintains accurate records, audit trails, and data within L&D systems to support compliance and workforce planning. About you: This is an exciting opportunity if you have had an insight into L&D and would like to steer your career in this area. The following range of characteristics and competencies are required/sought: • Good experience of maintaining a system, preferably an LXP (Learning Experience Platform)., • Experience of providing support within an HR / learning & development / training capacity., • Practised in gathering and reporting basic data and information., • An innovative, pro-active approach to work, able to work both alone and as part of a team and a confident self-starter., • High attention to detail, taking pride in quality of work. Why join Apex Hotels? We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

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  • Assistant Night Manager
    Assistant Night Manager
    hace 10 horas
    £13.9 por hora
    Jornada completa
    Edinburgh

    Job Ref: 13152 Branch: Apex Grassmarket Hotel Location: Apex Grassmarket Hotel , Edinburgh Salary/Benefits: £13.90 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 26/05/2026 Closing date: 09/07/2026 Why Join Apex Hotels ? You will receive a warm welcome into the Apex family on joining us as a Assistant Night Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Guest Services Team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role Overview: Apex Hotels are looking for an Assistant Night Manager to join the Front Office Team. Reporting to the Night Manager, you will be responsible for the running of the property during the night. You will have a passion for delivering excellent customer service, show initiative and be a strong team player. Communication skills and staff management are key attributes. You will have a good knowledge of health and safety and security procedures. As Assistant Night Manager you will be responsible for delivering an excellent experience to all guests whilst ensuring that our guests are safe and secure throughout their stay. Main Responsibilities: • Be present in lobby and reception during peak times and support your team, • Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action., • Ensure all procedures are followed and all night jobs are complete., • Producing any nightly reports. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About Apex Grassmarket Hotel Located in the heart of Old Town Edinburgh, this contemporary hotel is surrounded by culture. With Fantastic views of Edinburgh Castle views from the hotel, it is a few minutes walk from the Royal Mile and the National Museum of Scotland. The Apex Grassmarket Hotel has 169 bedrooms and has Deluxe Rooms which feature castle views and outdoor balconies. With seasonally rotating menus, the restaurant attracts locals and guests alike. Open for lunch and dinner in the shadow of Edinburgh Castle, the restaurant's menu riffs on Scottish classics with creative twists.

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