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Freedom of Information OfficerBuckinghamshire Council – Walton Street, Aylesbury HP20 1UADuration: Temporary for 3 months (with potential for extension or temp-to-perm)Pay: £16.97phHours: Full-time | Monday–Friday, 9:00am–5:00pm (flexible)Location: Hybrid Ready to manage Freedom of Information requests and ensure transparency across Buckinghamshire? Pertemps Recruitment is proud to be working in partnership with Buckinghamshire Council to recruit an experienced Freedom of Information Officer. This role has arisen to provide dedicated support to the Data Protection team, ensuring FOI requests are handled efficiently, accurately, and in line with statutory requirements.The Role As the Freedom of Information Officer, you will be the Council’s first point of contact for FOI requests. You will manage requests from receipt to completion, ensuring compliance with legislation and providing clear, timely responses to stakeholders. Key responsibilities include: • Managing and processing Freedom of Information requests from receipt to response, • Liaising with internal teams to gather accurate information, • Drafting responses to FOI requests and ensuring timely publication, • Maintaining records and updating the FOI case management system, • Handling sensitive information in line wit...

The Role: We're looking for a Claims Assessor to join our team at Agria Pet where you'll be responsible for validating and assessing a variety of claims, accurately and efficiently, across a wide range of products. Here at Agria, we pay 98% of our claims (which we think really makes us stand out from the crowd!) and we're committed to putting our customers first. This role sits at the forefront of ensuring pet owners receive support when they need it most, so you'll need a passion for providing fantastic customer service! Ideally you'll have experience of working within the pet insurance industry handling claims, or perhaps you're a Veterinary Nurse looking for a change in career. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is Tuesday 5th May and you will be required to attend a two week induction in the Aylesbury office when you start. You must be able to commit to this arrangement and start date in order to be considered for this role. What you'll be doing: • Accurately enter claims data onto our in-house system., • Validate and assess a variety of claims across a range of products., • Ensure a comprehensive understanding of Agria's policy terms & conditions., • Research and request missing information to expedite prompt claims assessment., • C...

Freedom of Information Officer Buckinghamshire Council – Walton Street, Aylesbury HP20 1UA Duration: Temporary for 3 months (with potential for extension or temp-to-perm) Pay: £16.97ph Hours: Full-time | Monday–Friday, 9:00am–5:00pm (flexible) Location: Hybrid Ready to manage Freedom of Information requests and ensure transparency across Buckinghamshire? Pertemps Recruitment is proud to be working in partnership with Buckinghamshire Council to recruit an experienced Freedom of Information Officer. This role has arisen to provide dedicated support to the Data Protection team, ensuring FOI requests are handled efficiently, accurately, and in line with statutory requirements. The Role As the Freedom of Information Officer, you will be the Council’s first point of contact for FOI requests. You will manage requests from receipt to completion, ensuring compliance with legislation and providing clear, timely responses to stakeholders. Key responsibilities include: Managing and processing Freedom of Information requests from receipt to response Liaising with internal teams to gather accurate information Drafting responses to FOI requests and ensuring timely publication Maintaining records and updating the FOI case management system Handling sensitive information in line with data protection requirements Providing guidance to colleagues on FOI processes and legislation Communicating effect...

Waste & Recycling Advisor Location: Buckinghamshire Employment Type: Full Time Salary: £25-29,000 per annum + performance-based bonus About Us Our client is a specialist waste broker with over 18 years of industry experience and a proud team of 35+ local employees. As their business continues to grow, we’re looking for an ambitious and customer-focused Waste & Recycling Advisor to join the high-performing team. If you’re a confident communicator with a passion for sales, customer service, and closing warm leads, we’d love to hear from you. The Role As a Waste & Recycling Advisor, you’ll be the first point of contact for customers, helping to deliver an outstanding experience while converting inbound enquiries into long-term client relationships. This is a fast-paced, target-driven role ideal for someone with a competitive edge and a consultative sales approach. You’ll handle inbound enquiries from both domestic and corporate customers and will be supported by excellent training and ongoing development to help you succeed. Key Responsibilities Answer incoming calls and respond to customer emails within agreed SLAs and KPIs Make proactive outbound calls to grow sales and nurture customer relationships Listen carefully to customer needs and provide tailored waste management solutions Take ownership of customer enquiries, including escalated issues or complaints Administer customer accounts, including data cleansing, bookings, reports, and invoice queries Communicate effectively across our depot network to resolve customer queries Meet and exceed performance targets for quality, productivity, and sales conversion Essential Requirements Strong written and verbal communication skills Self-motivated with a proactive, can-do attitude Ability to work independently and as part of a team Calm under pressure and able to manage multiple tasks Excellent attention to detail and organisational skills A strong desire to win business and outperform targets The Person We’re Looking For Minimum 1 year’s experience in customer service, outbound sales, or telesales Confident, resilient, and target-driven with a positive mindset Comfortable making and receiving high volumes of calls Able to handle rejection while staying motivated A true team player with a collaborative and creative approach Willingness to learn – waste industry knowledge is an advantage but not essential Remuneration & Benefits Competitive salary plus performance-based bonuses Friendly, high-achieving team environment Ongoing training and development Company pension scheme 28 days’ holiday, inclusive of public holidays (increasing by 1 day per year up to 5 years) How to Apply To be considered, please complete our Situational Judgement Test (SJT) using the link below: (url removed) Candidates whose responses best align with our expectations will be invited to interview

Job Title: Site Engineer – Utilities Location: Aylesbury Contract Type: 6-Month Contract (Inside IR35) Company Overview We are recruiting for an experienced Site Engineer to support the delivery of utility diversion works within a major infrastructure programme. This is a long-term opportunity for a Site Engineer with a proven background in utilities construction and site-based engineering within a Tier 1 contracting environment. The Role As Site Engineer, you will play a critical role in the technical delivery of utility diversion works, supporting safe and accurate construction operations across site. You will be responsible for setting out lines and levels, interpreting construction drawings, reviewing RAMS documentation, and working closely with Section Engineers and the Project Manager to ensure works are delivered to programme, quality, and budget requirements. This is a hybrid site and coordination role requiring presence onsite and in associated project offices five days per week. Key Responsibilities • Carry out setting out, surveying, and dimensional control activities. • Interpret drawings, specifications, and method statements. • Support site delivery teams with technical engineering guidance. • Work closely with engineering, planning, and management teams to maintain programme performance. • Ensure works are undertaken in accordance with project quality and safety standards. • Assist in monitoring site progress and recording engineering data. Key Requirements • Previous experience operating at Site Engineer level within the utilities or infrastructure construction sector. • Experience across at least two of the following utility diversion disciplines – water, gas, or communications. • Minimum of 2 years’ experience in a Site Engineer or equivalent role within Tier 1 or Tier 2 contracting organisations. • Strong knowledge of setting out, drawing interpretation, and RAMS procedures. • Valid CSCS card, SMSTS certification, and First Aid qualification are essential. How to Apply If you are interested in this opportunity as a Site Engineer, please send your CV to (url removed) or contact Jordan Lee on (phone number removed) for further information. Ganymede Solutions is committed to promoting diversity and inclusion within the workplace. By applying, you agree to our Privacy Notice available on our website. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

Position Available: Waste & Recycling Advisor Location: Wingrave (HP22 4LW) Company: Waste King Recycling Ltd Employment Type: Full-time Are you a driven, confident communicator with a passion for sales and exceptional customer service? Waste King Recycling Ltd is a specialist waste broker with over 18 years of experience, proudly employing more than 35 local team members. As we continue to grow, we are seeking an ambitious, dedicated, and proactive customer service / sales professional to join our growing team. If you have a can-do attitude and can deliver excellent customer satisfaction and close warm leads, then we want to hear from you. The Role We are looking for a friendly, knowledgeable, and confident communicator who will help deliver a positive experience to customers and convert new inbound client enquiries into long-term accounts. If you have a competitive streak and a commitment to providing first-class customer service, you will thrive in this challenge. As part of our team of Waste Advisors, you’ll be tasked with responding to customer enquiries and securing new business for Waste King. The successful candidate will receive inbound enquiries from domestic and corporate customers and will be supported with outstanding training and development in order to deliver successfully. Core Responsibilities • You will be responsible for answering incoming calls and responding to emails from our customers within the required SLAs/KPIs. - Making outbound calls to grow sales and nurture customer relationships. - Listening to and understanding the needs of the customer. - Taking ownership of customer enquiries and responding to escalated customer issues or complaints in accordance with documented procedures. - Administration of customer accounts, including data cleansing, setting up temporary accounts, collating reports, making bookings for additional services, and dealing with invoice queries. - Communicating across our depot network to resolve customer queries. - Meeting established goals for all metrics, including call and case quality, productivity, and sales conversion, to enable us to provide the best customer experience and deliver company growth. Essential Requirements • Strong communication skills, both written and verbal. - The ability to work independently, as well as collaboratively within a team. - Self-motivated with a proactive approach to tasks. - Capable of staying calm under pressure and handling multiple tasks simultaneously. - Exceptional attention to detail. - The ability to work efficiently with minimal supervision. - The desire to win business and excel amongst your peers. The Person We are looking for people with fantastic verbal and written communication skills, along with excellent attention to detail. Knowledge of the waste industry would be an advantage, but confidence and a willingness to learn are of equal importance. A core element of the role will be to ask engaging questions, understand client requirements, and deliver consultative solutions to a wide range of customer waste requirements. This role is critically important to the company, as you will be the first point of contact with customers and prospects. • 1+ year of customer service, outbound sales, or telesales experience. - Confident communicator with a strong sales mindset. - Resilient, motivated, and target-driven. - The ability to handle rejection and keep a positive attitude. - Comfortable making and taking high volumes of calls daily. - Strong organisational skills. - A true team player, you’ll thrive on working with your fellow Waste Advisors and bring a creative, collaborative approach to everything you do. - The ability to complete proactive outbound calls, advising customers on changes to services or relaying other key information. Remuneration & Benefits Base salary of £29,000 per annum plus performance-based bonuses. • A friendly and high-achieving team environment. - Ongoing training and support. - Company pension scheme. - 28 days’ holiday, inclusive of public holidays, increasing 1 day per year up to 5 years

Job Title: Inhouse Senior Recruitment Consultant- Non Sales Location: Based in Coleshill and on-site at Hillingdon Council Hub (2 days per week) Salary: £33,000 + 2,000K KPI Hours: Full-time, 40 hours per week, Monday – Friday Contract Type: Permanent Benefits: Company car We're Hiring: In-house Senior Recruitment Consultant - Non Sales Are you passionate about people and purpose? Do you thrive in a fast-paced environment where you can make a real difference? Join Pertemps Recruitment Partnership, a market leader with nearly 60 years of excellence in staffing solutions, as an In-house Senior Recruitment Consultant. As an in-house Senior Recruitment Consultant, you will manage and deliver seamless end-to-end recruitment lifecycle, build strong relationships with clients and candidates and support the growth and development of your team and expand of our public-sector contracts. Key Responsibilities Develop and execute recruitment strategies to meet business needs. Manage end to end recruitment processes, including job postings, screening, interviewing, and onboarding. Build strong relationships with hiring managers to understand resourcing requirements. Monitor recruitment metrics and provide regular reports to senior management. Ensure compliance with employment legislation and best practice standards. Promote the company as an employer of choice across relevant channels. What You’ll Bring Proven experience in recruitment and client service delivery. Strong stakeholder management and communication skills. Analytical mindset with a passion for data-driven insights. Project planning and performance monitoring experience. A proactive, organised, and detail-oriented approach. Qualifications GCSEs or equivalent in English and Maths (Grade C+ desirable). What We Offer Excellent training and career development support. Opportunity to gain industry-recognised qualifications (REC). 21 days holiday (rising to 29 days with service) + bank holidays. Access to Perkbox – national discounts with top retailers. A supportive, people-first culture – we’re proud to be an Investors in People accredited employer. Why Pertemps? We’re not a faceless corporation – we’re a people-powered business that’s been named one of the Sunday Times Best 100 Companies to Work For 15 years in a row. Join us and be part of a team that values integrity, innovation, and impact

Job Title: In-house Recruitment Consultant Location: Hams Hall, Birmingham Salary: £28,000 + KPI Bonus Hours: Full-time, 40 hours per week, 8:30am-17:00pm Monday – Friday Contract Type: Permanent We're Hiring: In-house Recruitment Consultant Office Based | Full-Time | £28,000 + KPI Bonus Are you passionate about people and purpose? Do you thrive in a fast-paced environment where you can make a real difference? Join Pertemps Recruitment Partnership, a market leader with nearly 60 years of excellence in staffing solutions, as an In-house Recruitment Consultant. About the Role As an in-house recruitment consultant, you will deliver a seamless end-to-end recruitment experience, build strong relationships with clients and candidates and support the growth of our public-sector contracts. Key Responsibilities Lead end-to-end recruitment processes, ensuring top-tier service delivery. Use innovative sourcing strategies to attract the best talent. Build strong relationships with clients, candidates, and internal teams. Provide expert support on onboarding, compliance, payroll, and employee welfare. Analyse recruitment data to drive continuous improvement. Act as a subject-matter expert and escalation point for workforce matters. What You’ll Bring Proven experience in recruitment and client service delivery. Strong stakeholder management and communication skills. Analytical mindset with a passion for data-driven insights. Project planning and performance monitoring experience. A proactive, organised, and detail-oriented approach. Qualifications GCSEs or equivalent in English and Maths (Grade C+ desirable). What We Offer Excellent training and career development support. Opportunity to gain industry-recognised qualifications (REC). 21 days holiday (rising to 29 days with service) + bank holidays. Access to Perkbox – national discounts with top retailers. A supportive, people-first culture – we’re proud to be an Investors in People accredited employer. Why Pertemps? We’re not a faceless corporation – we’re a people-powered business that’s been named one of the Sunday Times Best 100 Companies to Work For 15 years in a row. Join us and be part of a team that values integrity, innovation, and impact

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