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  • Head Waiter / Waitress
    Head Waiter / Waitress
    4 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Host / Hostess
    Host / Hostess
    4 days ago
    £15.5–£17 hourly
    Full-time
    Kensington Palace Gardens, Kensington and Chelsea

    We are seeking a warm, professional, and attentive Hostess to be the first point of contact for our guests. As the face of The Orangery, you will play a key role in delivering a seamless and memorable guest experience from arrival to departure. Key Responsibilities • Greet guests with a friendly and professional demeanor, • Manage reservations and walk-in guests efficiently, • Escort guests to their tables and present menus, • Maintain an organized seating plan to ensure smooth service flow, • Communicate effectively with the front-of-house team, • Handle guest inquiries, special requests, and feedback with care, • Uphold the restaurant’s high standards of presentation and hospitality What We’re Looking For • Previous experience in a hostess or front-of-house role (preferred but not essential), • Excellent communication and interpersonal skills, • A polished, professional appearance and positive attitude, • Strong organizational skills and attention to detail, • Ability to remain calm and composed in a busy environment, • Passion for hospitality and delivering outstanding guest service What We Offer • Competitive hourly rate + service charge, • Flexible working hours, • Opportunity to work in a prestigious and historic setting, • Training and development opportunities, • Staff meals and employee benefits

    Immediate start!
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  • Supervisor
    Supervisor
    15 days ago
    £15–£17 hourly
    Full-time
    London

    Job Description: Full-Time Supervisor – Up to £17 per hour inclusive of tronc Location: Alley Cats – Westbourne Grove About Us: Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York style pizzas and energetic atmosphere. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and enjoy working with a dynamic team, then we want you to join us! Position Overview: As the Restaurant Supervisor at Alley Cat's Pizzeria, you will play a key role in the day-to-day operations of the restaurant. We're looking for someone with strong leadership skills and a hands-on approach to oversee the front-of-house team and ensure smooth service throughout the day. If you're a natural leader with a passion for hospitality and a commitment to excellence, then we want you to be part of our team! Responsibilities: • Open and close the restaurant according to established procedures, including setting up and closing down equipment, ensuring cleanliness and organization, and securing the premises, • Supervise and train front-of-house staff on proper service standards, including greeting and seating guests, taking orders, and delivering food and beverages, • Greet and seat guests in a friendly and welcoming manner, • Give knowledgeable food and beverage recommendations, • Take orders accurately and efficiently, utilizing our point-of-sale system, • Deliver food and beverages promptly and accurately to guests' tables, • Maintain cleanliness and organization in the dining area, • Collaborate with kitchen staff and other servers to ensure smooth service flow, • Upsell menu items and promote specials to maximize revenue, • Handle cash and card transactions accurately and responsibly Requirements: • Previous experience in a supervisory or leadership role in the restaurant industry, • Strong knowledge of front-of-house operations, including opening and closing procedures, staff training, and customer service, • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members, • Detail-oriented with strong organizational and multitasking abilities, • Ability to work effectively under pressure and remain calm in high-stress situations, • Flexibility to work evenings, weekends, and holidays as needed Benefits: 1. Up to £17 hourly starting salary inclusive of tronc, 2. A free staff meal on shift, 3. 50% discount on food and drink, 4. People’s Pension scheme contribution after 3 months, 5. Recommend a friend scheme with great bonuses per individual referral, 6. A fast-track career progression and CPL training

    Immediate start!
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  • Waiter / Waitress
    Waiter / Waitress
    24 days ago
    £12–£15 hourly
    Full-time
    Notting Hill, Kensington and Chelsea

    Join our team as a Waiter/Waitress at italian restaurant 🍝🇮🇹 Job Type: Full-Time | High Energy | Fluent in Good Vibes and Italian Key Responsibilities: • Greet guests with a warm smile and ensure they feel like they’ve just stepped into a classic Italian home, where everyone’s treated like family., • Take orders accurately and efficiently, making sure every dish arrives at the table exactly as the guest imagined., • Deliver dishes with flair, whether it’s a simple margherita pizza or a decadent tiramisu, ensuring every dining experience is memorable., • Keep an eye on your tables, anticipating guests’ needs before they even have to ask—because in Italy, it’s all about hospitality!, • Work closely with the kitchen and bar staff to ensure that food and drinks are served promptly and that special requests are handled with care., • Help maintain a lively, welcoming atmosphere in the restaurant, whether by engaging in friendly banter or sharing a laugh with guests., • Handle any guest concerns with grace, turning potential issues into opportunities to exceed expectations. What We’re Looking For: • Previous experience in a restaurant is a plus (preferably Italian restaurant), but if you’ve got a passion for food and people, we’re excited to train you!, • A love for Italian cuisine and culture—knowing your bruschetta from your bolognese is a big plus!, • You’re friendly, energetic, and great with people, able to make every guest feel special., • You can juggle multiple tables, orders, and special requests without breaking a sweat., • From remembering a guest’s favorite wine to ensuring the table is set perfectly, you never miss a beat., • You bring good vibes to every shift, making sure guests and coworkers alike enjoy their time at the restaurant. Perks: • Enjoy a complimentary staff meal during your shift, because we believe you should love what you serve., • Work in a fun, family-oriented atmosphere where food, laughter, and conversation flow freely., • Earn competitive pay and great tips from happy customers who appreciate your stellar service., • Opportunities to advance within the restaurant—whether you want to become a head waiter or learn the ropes of restaurant management.

    Immediate start!
    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    26 days ago
    £13–£16 hourly
    Full-time
    London

    About Us Bella Capri Wimbledon is an elegant, premium Italian restaurant offering authentic cuisine, exceptional wines, and warm, professional service. We pride ourselves on delivering a refined yet welcoming dining experience inspired by the Amalfi Coast. We are now looking for experienced, passionate Waiting Staff to join our opening team. Role Overview As an Experienced Waiter/Waitress, you will be responsible for delivering outstanding table service while maintaining the highest standards of hospitality. You will play a key role in creating memorable guest experiences and representing the Bella Capri brand with confidence and professionalism. Key Responsibilities • Provide professional, attentive, and knowledgeable table service, • Deliver food and beverages efficiently and to high presentation standards, • Demonstrate strong menu knowledge (food, wine, specials, allergens), • Confidently recommend dishes and upsell wines, desserts, and specials, • Ensure tables are impeccably set and maintained throughout service, • Handle guest queries and resolve complaints calmly and professionally, • Work closely with the bar and kitchen team for smooth service flow, • Maintain cleanliness and organisation of the restaurant floor, • Follow all health & safety and food hygiene regulations, • Support team members during busy periods Requirements • Minimum 1–2 years’ experience in a quality restaurant environment, • Experience in premium, Italian, or high-volume hospitality preferred, • Strong understanding of service etiquette, • Excellent communication and interpersonal skills, • Fluent English (additional languages are a plus), • Good knowledge of wine and Italian cuisine (training provided), • Well-presented and professional appearance, • Ability to remain calm under pressure, • Flexible availability including evenings and weekends, • Right to work in the UK What We Offer • Competitive hourly rate + tronc, • Staff meals on duty, • Career progression opportunities, • Ongoing training & development, • Positive, supportive team environment, • Opportunity to be part of an exciting restaurant launch Ideal Candidate You are passionate about hospitality, confident in service, and take pride in delivering exceptional guest experiences. You understand that service is not just about carrying plates — it’s about creating atmosphere, building rapport, and exceeding expectations. How to Apply Please send your CV with a short cover note explaining why you would be a great fit for Bella Capri Wimbledon. We look forward to welcoming enthusiastic hospitality professionals to our team.

    Easy apply
  • Head Waiter / Waitress
    Head Waiter / Waitress
    1 month ago
    £15–£17 hourly
    Full-time
    London

    We’re looking for a Head Waiter who understands that great service is about presence and timing. Someone who takes ownership of their section, knows the menu inside out, and can read a room without being intrusive. This is a leadership role on the floor. You’ll set the tone for service in your section, support the wider team, and ensure that every guest leaves feeling well looked after. We care deeply about food, wine and atmosphere. We’re looking for someone who does too. The Role As Head Waiter, you’ll be responsible for delivering polished, knowledgeable service while maintaining flow and standards throughout your shift. You’ll combine attention to detail with strong product knowledge and calm leadership — contributing not just to your own section, but to the rhythm of the whole room. Before Service Preparation is part of service. • Complete all opening and deep-clean checklists thoroughly., • Review reservations and guest notes (SevenRooms) to anticipate preferences and special requirements., • Set and prepare your section with care., • Ensure waiter stations are stocked and organised., • Confirm restrooms and shared areas meet presentation standards., • Contribute to daily briefing by preparing one thoughtful pairing (wine or cocktail + dish + an interesting insight). During Service • Deliver attentive, knowledgeable and confident service throughout., • Demonstrate full product knowledge — food, allergens, wines, cocktails and specials., • Take ownership of your section while remaining aware of the wider floor., • Read tables well: adjust pacing, support conversation and manage timing., • Make considered pairing recommendations., • Maintain standards of cleanliness and organisation at all times., • Support colleagues proactively during busy periods., • Communicate clearly with kitchen and bar to minimise delays., • Contribute positively to average spend through thoughtful recommendations — never pushy, always appropriate. After Service • Complete closing checklists properly and thoroughly., • Reset your section and station ready for the next shift., • Support runner duties where required., • Participate in team debrief and reflect on service performance. What We’re Looking For • A genuine interest in food, wine and hospitality., • Strong product knowledge or a desire to deepen it., • Calm, confident presence on the floor., • Leadership through example., • Excellent communication with both guests and colleagues., • High personal standards and pride in your work., • Ability to stay composed under pressure.

    Immediate start!
    Easy apply
  • General Manager
    General Manager
    2 months ago
    £48000–£52000 yearly
    Full-time
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

    Easy apply

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