Service Advisor
5 days ago
Tunbridge Wells
Are you an experienced customer service advisor looking to take the next step in your automotive career? We are recruiting for a highly motivated and customer-focused Service Advisor to join a reputable dealership in Tunbridge Wells. This is an excellent opportunity to work with a respected brand that values its staff and offers competitive pay and benefits. Benefits of a Service Advisor: Competitive basic salary of £31,348 per annum OTE of up to £37,250 including bonuses 25 days' annual leave plus bank holidays, increasing with service Life assurance and contributory pension scheme Discounts on car servicing, purchases, and a range of lifestyle perks Access to exclusive shopping and lifestyle benefits Full-time role consisting of 45 hours per week, including Saturday mornings on a rotaDuties of a Service Advisor: Act as the key point of contact between customers and the workshop, ensuring a seamless service experience from booking to collection Greet customers professionally at the front desk and keep them informed throughout the service process Proactively follow up with customers to maintain high levels of satisfaction and build strong relationships Complete administration tasks accurately and efficiently, supporting customers with future vehicle needs Provide expert advice on maintenance, repairs, and service plans to help customers make informed decisions Support team members to deliver excellent cus...