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1st Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Bristol. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: • Acting as the first point of contact for all IT support queries, • Logging, categorising, troubleshooting, and resolving technical issues, • Escalating more complex problems to 2nd line support where required, • Supporting a range of applications, including Microsoft 365 and other business systems, • Assisting with hardware and software installations, configurations, and upgrades, • Contributing to IT projects, including system upgrades and new implementations About You • Previous experience in an IT support or helpdesk environment is desirable, • Good working knowledge of Windows 10/11 and Microsoft 365 (Word, Outlook, Excel, PowerPoint), • Basic understanding of networking and desktop hardware, • Awareness of cyber security best practices, • Strong problem-solving skills and attention to detail, • Excellent communication skills, with the ability to explain technical issues to non-technical users, • Annual bonus, • Private medical insurance (BUPA), • Competitive pension scheme, • 25 days annual leave, • Additional travel-related benefit (e.g. train/parking support)

Head of Property | Social Care Provider North England Multi-Site Role (Office Based with Travel) Salary: £50,000 – £55,000 + Mileage Are you an experienced property and maintenance leader ready to take ownership of a multi-site social care group’s property function? Do you enjoy improving standards, driving accountability, and ensuring multiple sites operate efficiently while remaining hands-on and operational? Are you looking to join a growing care organisation where you can directly influence resident experience, home presentation, and long-term property performance? Then this could be the opportunity for you. We are working in partnership with a well-established social care group to appoint a Head of Property. This position has been created to strengthen oversight and centralise the property and maintenance function across the organisation, supporting operational excellence while maintaining exceptional living environments for residents. The Opportunity The Head of Property will take ownership of all property, maintenance, and refurbishment activity across a multi-site social care portfolio, ensuring a consistent, high-quality approach to estate management, presentation standards, and contractor performance. This role will work closely with senior leadership, Home Managers, and on-site Maintenance Managers to improve operational performance through stronger maintenance standards, better project delivery, and enhanced property presentation. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable visiting sites, identifying priorities, and ensuring work gets completed efficiently and to a high standard. Key focus areas include improving maintenance consistency, strengthening contractor accountability, delivering refurbishment projects successfully, and creating a more centralised, measurable property function across the group. About the Provider The organisation is now entering a period of improvement and investment and is seeking a Head of Property who can strengthen standards, improve estate presentation, and drive overall commercial and operational performance across the portfolio. Key Responsibilities Property & Maintenance Leadership • Develop and lead a centralised property and maintenance function across all homes, • Take ownership of all group-wide property standards, maintenance activity, and refurbishment delivery, • Align property strategy directly to operational performance, resident experience, and long-term asset improvement Maintenance & Estate Standards • Oversee both planned and reactive maintenance across all locations, • Improve consistency of maintenance standards and estate presentation across the group, • Identify property issues, prioritise improvements, and ensure works are completed effectively, • Support health, safety, compliance, and general estate standards across all homes Refurbishment & Improvement Projects • Lead refurbishment and improvement projects across the portfolio, • Assess underperforming sites and implement improvement plans, • Ensure projects are delivered on time, within budget, and with minimal disruption to operations, • Support longer-term property investment decisions and capital planning Contractor Management • Manage contractor relationships across all sites, • Source, negotiate, delegate, and oversee external contractors, • Improve contractor accountability, quality standards, and value for money, • Ensure strong supplier relationships and effective delivery of works required Team Leadership • Manage and support Maintenance Managers across all sites, • Improve delegation, accountability, and performance across site-based maintenance teams, • Provide guidance and leadership to ensure consistent standards across the group, • Act as the central link between operational teams and property delivery Commercial & Budget Control • Manage maintenance spend and refurbishment budgets effectively, • Balance operational needs with financial constraints and investment priorities, • Improve visibility of property-related spend and return on investment, • Support commercial decision-making linked to property improvements and presentation The Ideal Candidate You will be a commercially aware and highly credible property leader, capable of improving standards across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Head of Property, Regional Property Manager, Estates Manager, Senior Facilities Manager, or similar senior property leadership role, • Strong track record of managing multi-site property portfolios and improving underperforming locations, • Experience overseeing planned and reactive maintenance, refurbishment projects, and contractor performance, • Strong contractor management, delegation, and budget control experience, • Commercially astute with the ability to link property investment to operational performance, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within social care, hospitality, or wider service-led environments, • Exposure to premium service delivery environments, • Experience managing refurbishment programmes across occupied buildings, • Understanding of compliance standards within regulated environments, • You will be hands-on, pragmatic, commercially aware, and someone who can introduce structure and accountability while working collaboratively with Home Managers and operational leaders. This role requires someone who can lead from the front not purely from behind a desk. Package & Benefits • £50,000 – £55,000 base salary (dependent on experience), • Mileage allowance included for travel across homes, • Opportunity to shape a newly created senior leadership role, • Direct influence over group-wide property standards and investment decisions, • Long-term progression within a growing care organisation Location & Working Pattern • This role is office-based, 5 days per week. With expectation to travel between homes, • North Of England, • Candidates must be comfortable with a field-based role alongside regular office presence. Interview Process • First Stage: Initial Teams interview, • Second Stage: Further interview with senior leadership, • Final Stage: Face-to-face interview where required Summary This is a unique opportunity for an ambitious and operationally focused property leader to step into a broad and highly influential Head of Property role within a growing social care group. Offering autonomy, visibility, and the opportunity to shape group wide property standards from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with strong long term ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Endur Trading Business Analyst Location: London OR Manchester Industry: Energy & Commodities Salary: Pays up to £85,000 basic (DOE) + car allowance (£5,750). A sign-on bonus of up to £5,000 may be available. About the Role Our client is a global consulting and technology services organisation supporting major energy and commodities trading firms across the UK and Europe. They are expanding their trading technology capability and are hiring experienced Endur Trading Business Analysts to work on complex trading, risk, and ETRM transformation programmes. This role is focused on delivering real trading outcomes. You will work closely with front office, risk, back-office, and IT teams to optimise and enhance the Endur trading platform across the full trade lifecycle. What You’ll Be Doing • Leading business analysis activities across Endur-enabled trading initiatives., • Capturing, analysing, and documenting functional and non-functional requirements., • Configuring Endur base and reference data and identifying system improvements., • Supporting trade capture, confirmations, settlement, invoicing, and scheduling., • Troubleshooting issues across trading workflows and data integrity., • Running stakeholder workshops and user acceptance testing., • Producing clear reporting and insights for senior stakeholders., • Managing multiple workstreams and competing priorities simultaneously. Ideal Background • Strong experience delivering end-to-end projects in complex trading or financial environments., • Proven business analysis capability including problem definition, value drivers, and requirements capture., • Experience running workshops, UAT, and stakeholder sessions., • Confident stakeholder management across business and technology teams., • Experience working within Agile delivery environments. Energy Trading & Endur Experience • Hands-on experience working within energy trading markets, ideally UK & European Power, UK & European Gas, or environmental products., • Strong understanding of trading instruments including OTC forwards, swaps, options, and exchange-traded futures and options., • In-depth experience in one or more Endur functional areas including trade capture, market risk, back-office, accounting, EOD, or ETRM migrations., • Proven experience configuring OpenLink Endur (v18 or later)., • Strong knowledge of the full Endur trade lifecycle including confirmations, settlement, invoicing, and scheduling., • Solid understanding of P&L, MTM, financial risk, and settlements., • Experience integrating Endur with other trading and enterprise systems. Additional Experience • Strong organisational skills with the ability to manage multiple workstreams., • Experience delivering increasingly complex projects and services., • Exposure to cloud-based delivery environments such as AWS, Azure, or GCP., • Experience working with both Agile and Waterfall delivery methodologies. Who Should Apply This role suits experienced Endur Business Analysts who are comfortable operating close to the trading desk, understand energy trading workflows end to end, and want to work on high-impact ETRM programmes rather than support-only roles.

Elior at work - Workdays Made Better with Great Food A great workday starts with great food, and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus, we keep teams happy, energised, and ready to take on the day. What you'll be doing... As a Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. • Ensure the food is to the highest standard, • Ensure the kitchen and service area are always clean, well-presented, and well-stocked, • Keep up to date with menus and what food is on offer, • Offer a warm and friendly service, • Ensure COSHH, Food Safety, and Health & Safety are followed Working Pattern: Friday plus weekend work with hours varying between 7:00am -7:00pm, reliability required for possible weekday work. Job ID: 6113 What can you bring? • Possess a passion for food, • Focused on the front line, • Genuine interest in customer service excellence, • Team player

Delta Hotels by Marriott in Bristol is looking for a Front Office Night Supervisor to oversee guest services and ensure smooth operations during night shifts.

A leading student accommodation provider in Bristol is seeking a Customer Service Assistant to deliver exceptional service and maintain high standards of cleanliness.Responsibilities include welcoming residents, managing inquiries, and overseeing communal areas.Ideal candidates will be customer-focu

Novotel Hotels in Bristol is seeking a friendly and professional Reception Team member to join our team.As the first point of contact for guests, you will ensure a welcoming atmosphere and manage guest inquiries efficiently.Your responsibilities will include handling check-in and check-out processes

Styles, ibis budget is looking for a Multi-Skilled Team Member at their Bristol Centre.

A healthcare service provider in Keynsham seeks a part-time Urgent Care Assistant to support driving, receptionist, and operational duties for integrated urgent care services.

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a team member for the Chronic Pain Service.Responsibilities include providing a smooth-running secretarial and reception service, booking theatre lists, proofreading reports, and covering the front desk as needed.Candidates are

Hotel Co 51 Germany GmbH in Bristol is hiring a Night Auditor to deliver exceptional customer service as part of the Moxy team. Flexibility to work night shifts is essential.

An educational institution in Kingswood seeks a friendly and organized Receptionist.

CVS Group is looking for a passionate Veterinary Receptionist to join our Highcroft Veterinary Centre team in Bristol. Candidates should have previous receptionist experience, strong communication skills, and a positive attitude.

North Bristol NHS Trust is looking for a motivated individual to join the Reception Team in Bristol.

Lifeline Recruitment Services are currently looking for experienced Medical Receptionists to cover at NHS GP Surgeries in various locations including Bristol. You will be working on the surgery's front desk, providing an excellent reception service for patients using Emis Web or system 1. The ideal Medical Receptionist will: * Have at least 6 months recent experience working in NHS GP surgery as a Medical Receptionist. * Be able to book/cancel patient appointments, input patient data on the system, general administration duties and dealing with prescriptions. * Be happy to undergo a DBS check or have a DBS certificate dated within a year * Be flexible, reliable and professional. Lifeline Recruitment Services is a specialist NHS approved health care agency, who are the preferred supplier to a variety of GP Practices and Private Clinics all over the UK. Here at Lifeline, we pride ourselves on our dedicated service for both candidates and clients. Our friendly staff ensure that you experience a smooth registration process, are committed to finding you the right shifts and can be easily contacted. Join us and start your new locum career today! Registering with Lifeline guarantees you: * Excellent pay rates * Suitable locations * Quick and easy registration * Weekly email job alerts If you are interested please apply for the role now

Bank Reception As well as the below role, Hays assists with bank reception cover across a variety of organisations, if you're interested in these types of roles please contact Your new company You'll be assisting at a well regarded company as their front of house receptionist to cover holiday and long term absences. Your new role You will be expected to support with the following Greeting clients and visitors. Assisting with connecting calls to the relevant department. Handle incoming queries via email. Keep the reception area presentable and tidy. Phone handling at the front desk. What you'll need to succeed Previous experience in a front of house or reception role. Flexibility to cover shifts when requested. Warm and welcoming manner. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and effica

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.

NHS is seeking a dedicated Patient Advisor/Receptionist at Holes Lane Medical Centre in Warrington.As the first point of contact for patients, you will provide excellent customer service, manage records, and handle inquiries.Ideal candidates will have strong communication skills, attention to detail

Live Nation is seeking a Venue Administrator for the O2 Academy Brixton who will be the first point of contact for visitors and manage administrative tasks.This full-time, 12-month fixed term position requires strong customer service skills and a passion for live music.The ideal candidate will have

IBIS London Heathrow Airport is seeking a dedicated Night Reception Team Member to oversee nightly hotel operations.In this part-time role, you will provide exceptional service to guests, facilitate check-in and check-out procedures, and maintain records accurately.Ideal candidates will showcase exc

Carrington Blake Recruitment is hiring for an administrative support role in North East England.The successful candidate will provide reception and administrative support services to Business Durham, including managing enquiries, assisting with event planning, and supporting operational processes.Re

Valor Hospitality Partners, LLC is seeking a dedicated hospitality team member for Crowne Plaza Stratford Upon Avon.You will create a welcoming atmosphere for guests, assist with inquiries, and contribute to a smooth check-out experience.Prior experience in a hotel setting is essential.Additionally,

The Signet Collection is seeking a part-time Night Manager to join the Front Desk team at The Alfriston in East Sussex. This role involves handling guest check-ins, maintaining front of house areas, and ensuring hotel security during the night.

This full-time, on-site role involves managing front desk operations, greeting visitors, and handling inquiries via phone and email.

Unitrust is seeking a Front of House/Concierge Security Officer to provide exceptional service in a highly secure environment.

West London NHS Trust is seeking a dynamic Administrator and Receptionist for its Child and Adolescent Mental Health Services in Hammersmith and Fulham.The role involves managing reception duties, handling queries, and supporting the team with various administrative tasks.Candidates should possess e

Ealing Council (London Borough of Ealing) is seeking a dedicated Admin and Finance Officer for Springhallow School to support administrative tasks, including reception duties.The ideal candidate should have prior administration experience, excellent customer service skills, and good ICT competency.T

Hyperion Partners is seeking a Day Concierge to join their prestigious Central London residential development.This role involves delivering five-star service as the first point of contact for residents and ensuring the main reception is immaculate.Key responsibilities include managing security proto

Responsibilities include leading the Front Desk team, resolving guest issues, and upholding safety protocols.

As a member of our Front Desk team, you will be the first point of contact for Ydun’s existing and potential members, responsible for creating a warm and seamless experience.

Bupa UK is seeking a Bank Therapy Patient Coordinator at Cromwell Hospital in London.In this administrative role, you will ensure the smooth running of the Therapy Department, assisting clinical staff with non-clinical duties.Key responsibilities include welcoming clients, managing enquiries, proces

Argyll Partners Ltd in Greater London seeks a Customer Services Assistant to enhance guest experiences across their iconic workspaces.This role involves welcoming clients, managing reception, maintaining impeccable standards, and supporting team operations.Ideal candidates are passionate about servi

ISS Facilities Services is seeking a Facilities Assistant in Warrington, England.The role involves supporting all aspects of Facilities Management, ensuring high-quality service delivery and compliance.Responsibilities include welcoming visitors, overseeing maintenance, and providing administrative

A healthcare organization in London is seeking a Patient Health Care Navigator to provide high-quality administration service for inbound and outbound patient calls.This role requires strong clerical and administrative experience, analytical thinking, and the ability to work well within a team.The o

Rodericks Dental Partners seeks a Receptionist in the United Kingdom to provide a warm welcome to patients, manage appointments, and support administrative tasks.The role is integral to ensuring a smooth flow within the practice while promoting dental services.Ideal candidates will have customer ser

Boston Medical Center in the United Kingdom is looking for a detail-oriented Clerical Support to assist in practice operations.Responsibilities include managing telephone calls, scheduling appointments, verifying insurance, and providing exemplary customer service.The ideal candidate will have exper

A global hospitality leader in Greater London is seeking a Front Desk Receptionist.

From answering queries at the front desk, to helping patients with prescription requests, to communicating with other teams on behalf of our patients, as well as the day-to-day admin responsibilities we undertake; we are an essential part of primary care and help our PMG patients access the help the

Valor Hospitality Partners, LLC is seeking Guest Services Agents for Courtyard by Marriott Edinburgh.The role involves making guests feel welcomed and looked after, requiring strong customer service skills and a proactive approach.With a salary of £26,520 per annum, flexible shifts, and numerous em

Jones Lang LaSalle Incorporated is seeking a Workplace Assistant in London to provide administrative support and front of house duties.

A busy GP practice in Greater London is seeking an experienced Receptionist/Administrator to join their team.Responsibilities include greeting patients, managing appointments, and handling queries with a focus on patient care.The ideal candidate will have a background in healthcare, be proficient in

In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

Health Partners Group is seeking an Administrative Support professional to join their team at London Heathrow Airport.The role involves acting as the first point of contact, managing appointments, and providing exceptional customer service.Applicants should have strong administrative skills, effecti

Blackpool Teaching Hospitals NHS Foundation Trust is seeking a member for the Reception Team.The role involves greeting patients, booking them onto the Blithe/Lilie system for appointments, and ensuring effective office operations.You'll also handle face-to-face and telephone communications with the

Peoplebank is seeking a Reception Manager to lead the team at The Royal Horseguards hotel in Greater London.This role involves providing excellent guest service, managing check-in/check-out processes, and enhancing team performance through training.A passion for hospitality, strong leadership, and c

Tudor Way Surgery is seeking dedicated Reception staff to be the first point of contact for patients and visitors.The role involves managing patient enquiries efficiently, assisting the practice team, and maintaining patient records with discretion.Successful candidates must have a Maths & English G