Account Director- Healthcare Comms
hace 21 horas
Windsor
Account Director Location: Berkshire (Hybrid — 2 days per week in the office, non-negotiable) Salary: £60,000–£65,000 (approx.) In a nutshell: We need someone with strong AD experience specifically within a pharma-focused agency, with a track record of delivering tactical items such as IVAs, leave pieces, VAEs. Must have the skills to develop a detail aid or create a fully-fledged creative campaign with strategy tailored for pharma clients who can also lead a capable client service team. The Opportunity My client is an independent, award-winning creative communications agency working across the health and well-being space. They deliver local, international, and global campaigns for a variety of pharma clients. Their focus is on building strong, lasting relationships — whether between doctor and patient, prescriber and therapy area, or agency and client — and showing how these relationships drive brand success. They’re now looking for an Account Director who’s hands-on, proactive, and ready to lead from the front. Someone who loves client work, thrives in a fast-paced creative environment, and can motivate and develop a talented team. This role is ideal for someone already operating confidently at AD level, rather than a SAM looking to step up, as there’s already a strong internal development pipeline in place. They’re looking for someone who’s fun, energetic, and genuinely passionate about what they do — someone who takes pride in delivering outstanding work and enjoys collaborating across teams. About You You’re a confident, commercially astute Account Director with a proven background in healthcare communications. You love the mix of strategy, creativity, and client service — and you bring energy, positivity, and leadership to everything you do. You will have: -5–6 years’ agency or client-side experience (healthcare essential) -Experience delivering multi-channel campaigns (e.g., Veeva CRM, CLM, Engage, etc.) -Strong understanding of the healthcare and pharma landscape, including codes of conduct and NHS structure -Proven success leading and growing client accounts locally, internationally, and globally -Experience managing teams and mentoring junior colleagues -Excellent communication, organisation, and relationship-building skills Key Responsibilities Stakeholder Management -Build strong, trusted relationships with clients, acting as a key strategic partner. -Lead client meetings, providing clear, confident updates and recommendations. -Keep internal teams informed with regular project updates, ensuring smooth workflow across creative, production, and client review platforms. Account and Project Leadership -Oversee brand planning, campaign strategy, and tactical execution across multiple therapy areas. -Ensure all deliverables align with client objectives, budgets, and timelines. -Proactively identify opportunities for account growth and new business. Financial Oversight -Review proposals, estimates, and POs; support accurate budget management and reconciliation. -Lead on larger proposals and scopes of work, ensuring commercial viability. Team Development -Manage, mentor, and motivate account team members. -Support performance reviews and personal development plans. -Ensure adherence to agency processes and uphold company values. Process & Delivery Excellence -Streamline workflows and identify process improvements to enhance efficiency. -Lead on materials uploaded to client review platforms (e.g., PromoMats), managing feedback and next steps. -Support consistent high-quality delivery across all accounts.