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BURGERS & FRIES AND INCREDIBLE CAREERS! \n We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. \n In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. \n Our Bench General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers. \n REWARDS \n\n • An achievable 20% bonus scheme - paid quarterly\n, • An additional Secret Shopper bonus worth up to £2,000\n, • High Performer Awards and Bonus's\n, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000\n, • 33 Days paid holiday\n, • Paid breaks\n, • Free burgers, fries and shakes while on shift\n, • Private medical via Vitality\n, • Life assurance\n, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay\n\n OTHER AWESOME PERKS \n\n • Days out and social events\n, • Invite to the annual General Manager conference\n, • Team competitions - Fry Cup and Olympics\n, • Five Guys Perks - employee discount program\n, • Access to wellbeing support and employee assistance programme (EAP)\n, • Development opportunities to grow a career with us!\n, • Apprenticeships to gain recognised qualifications, skills and progression opportunities\n, • Enhanced Maternity & Paternity Leave\n, • Pension scheme\n\n AS A BENCH GENERAL MANAGER YOU'LL BE \n\n • Accountable and responsible for your entire store and the people within\n, • Developing and managing the store team, while supporting the delivery of perfect burgers and fries\n, • You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers\n, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs\n, • Your store will need to run smoothly on the day-to-day operations and think about long term planning\n, • Spotting potential and developing your team to ensure there is a strong talent pipeline\n, • Drive the Five Guys culture by always role modelling our values\n, • Creating an awesome working environment where people are happy to come to work and have fun\n, • Responsible for reward and recognition\n, • Demonstrate close attention to detail\n\n AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT \n\n • Perfect Burgers and Fries\n, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity\n, • People - Experienced hands-on leadership skills\n, • Customer service\n, • Having your people's development at heart\n\n INCREDIBLE CAREERS WITH FIVE GUYS \n\n • Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office\n, • Five Guys isn't just a job - it can be a career!\n, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us\n

Job Description: \n To work and be part of the Meeting and Events team at our esteemed properties under Samko Hospitality Limited, including Crowne Plaza London Kingston, Warren House Hotel, Stanhill court Hotel and others to be added. \n \n Main Duties: \n\n • Take bookings for all Conference & Events business as per hotel standards.\n, • Ensure bookings are managed to maximise sales, occupancy and revenue.\n, • To support the achievement of weekly, monthly and quarterly goals and targets within the department.\n, • Upsell all Conference and Events Equipment, Food and Beverage and other facilities when taking bookings.\n, • Accurately input all clients requests and assist with any special requests.\n, • Assist the administration team in sending out and follow up of all contracts for the Conference Rooms.\n, • Identify all sales opportunities and effectively convert into bookings.\n, • With assistance from the Sales Manager, plan and manage seasonal peaks and business trends to ensure the maximisation of occupancy, revenue and profit for the venue.\n, • Assist with the organisation and booking of appointments with potential business clients.\n, • Carry out show rounds with potential clients as per the standards.\n, • Prior to conducting the show round, communicate with all teams and employees and check all areas that will be shown.\n, • Send out proposal packs to potential clients as per the venue and hotel standards.\n, • Ensure the method of payment is agreed with clients and credit is maintained as per the venues standard.\n, • Liaise with the accounts department and assist where necessary in the collection of all outstanding payments.\n, • Directly communicate with Front Desk when assisting Conference & Events Clients with bedroom bookings.\n, • Answer all telephone enquiries in a timely manner, acting in a professional manner.\n, • Have a thorough understanding of products and facilities to ensure customer and guest needs are met and exceeded.\n, • Ensure all extra requirements of the client are dealt with effectively and if necessary communicated to the Sales Manager.\n, • Ensure any feedback given by clients is reported to the Sales Manager .\n, • Ensure invoices are correct before being sent to the client.\n, • Liaise with fellow colleagues to ensure the office is covered at all times.\n, • Assist the Sales Executive with the supervision and training of junior team members.\n, • To ensure correct charges are in place on all agreements, in line with the selling strategy.\n, • Chase prospect and tentative bookings on a daily basis.\n, • Actively work as part of the department team to achieve the department objectives.\n\n \n Health and Safety \n\n • Always ask for External contractor’s insurance cover and Company VAT and registration numbers.\n, • Understand and communicate completed internal Risk Assessments to guests and staff where relevant.\n, • Understand and ensure that all events fall within the legal restrictions of the licensing of the property.\n, • Ensure you are aware of updated legislation in regard to weddings and external contractor or suppliers.\n, • Understand the knowledge behind the storage of food and drink to ensure that requests from guests can be dealt with quickly with a clear knowledge of our teams’ abilities to deliver special requests (or not).\n, • Ensure you are aware of the Health & Safety and Fire Safety procedures and always ask for further training or refresher training if you are unsure of any procedure.\n, • Always know who your Duty Manager is, particularly on event days.\n\n \n Other Duties and Responsibilities \n\n • Ensure you have a full knowledge of the property and understand the unique characteristics and restrictions of events taking place within the site.\n, • Any other duties that may be reasonably requested of you by the company and supporting other departments where requested.\n, • In your absence form an event, ensure that a full and detailed hand over has been communicated to prevent any disappointment or issues arising.\n\n \n Skills and Personal Qualities required \n\n • Previous experience at a hotel as a Meeting & Events co-ordinator is desirable.\n, • A strong communicator with the ability to build a quick rapport with guests, a good listener and effective presenting skills.\n, • Must be efficient, organised and self-motivated.\n, • Computer skills and the ability to work with various systems, Excel, Word and PowerPoint.\n, • Organised and able to work and meet deadlines.\n, • Have the ability to understand the wants and needs of a Conference or event’s organiser.\n, • Enjoy working and dealing with the public and being part of a team.\n, • Confident with the ability to stay calm under pressure and remain courteous when dealing with challenging situations.\n\n \n Job Types: Full-time, Permanent \n \n Benefits: \n\n • Company events\n, • Company pension\n, • Employee discount\n, • On-site parking\n\n \n Schedule: \n\n • 8 hour shift\n, • Monday to Friday\n, • Weekend availability\n\n \n Ability to commute/relocate: \n\n • Kingston upon Thames KT6 5QQ: reliably commute or plan to relocate before starting work (required)\n\n \n Education: \n\n • A-Level or equivalent (preferred)\n\n \n Experience: \n\n • Hotel: 2 years (preferred)\n, • Events management: 2 years (preferred)\n\n \n Annual Base Salary: Upto £29,000/- Per Annum \n \n Work Location: In Person

Warehouse Manager \n Dirac Trading Group | Acton, London | Full-time, permanent | On-site \n \n Dirac Trading Group is hiring a hands-on Warehouse Manager to take ownership of daily operations at our Acton warehouse. \n \n This is a practical, on-site leadership role for someone who can keep outbound orders moving, lead a mixed warehouse team, and maintain high standards around accuracy, safety, pace and accountability. \n \n What you will own \n\n • Lead the warehouse team day to day, setting priorities and holding people accountable.\n, • Plan rotas across full-time, zero-hour and agency workers, flexing labour to match demand.\n, • Own outbound fulfilment so orders are packed, checked, booked and dispatched accurately and on time.\n, • Book UK outbound shipments and resolve courier or collection issues quickly and practically.\n, • Maintain a clean, safe, organised and secure warehouse, with clear standards for stock handling and working areas.\n, • Own warehouse Health & Safety standards, including new starter training, refresher training and annual checks.\n, • Work closely with Operations, Customer teams and senior management to improve accuracy and efficiency.\n\n \n What we're looking for \n\n • Previous experience managing or supervising a warehouse team in the UK.\n, • Strong organisation, prioritisation and communication skills in a fast-paced environment.\n, • A hands-on management style, with the willingness to lead from the front when needed.\n, • Experience managing rotas, temporary workers, overtime and daily warehouse coverage.\n, • Strong attention to detail around packing, dispatch and stock accuracy.\n, • Experience booking UK outbound shipments.\n, • A valid forklift licence, or willingness to obtain one, is preferred.\n, • Applicants must have the right to work in the UK.\n\n \n Package and benefits \n\n • £40,000 base salary.\n, • Discretionary monthly KPI bonus of up to £700, with a maximum annual package of £48,400 if all monthly criteria are achieved.\n, • Free on-site parking and company pension scheme.\n, • Staff discount for stock we sell.\n, • Supportive, high-energy working environment with the office and warehouse teams based together in Acton.\n, • Team lunch break from 12:30-1:00pm, annual team dinner, local team lunches when major milestones are met, and competitive table tennis.\n, • Overtime support where required, including potential meal support during extended overtime periods.\n\n \n How to apply \n If you are dependable, organised and ready to take ownership of a busy warehouse operation, we would love to hear from you. Please apply through LinkedIn with your CV.

We are currently recruiting for a Head of Digital to join our growing team at Heartwood Collection. Reporting to the Marketing Director, you will be the strategic lead for all digital touchpoints across our brasseries, pubs, and pubs with rooms. You are responsible for the overarching digital vision, driving guest acquisition and retention through a seamless, data-driven ecosystem. You will oversee a diverse remit including CRM, Loyalty, Data & Insights, Product (Web/App), Content, and Optimisation, while managing key agency partnerships to ensure our digital presence is commercial, innovative, and market-leading. The role is based full time at our Head Office in Teddington, conveniently located next to the station. • Define and execute the digital strategy to drive online bookings, guest frequency, and digital revenue., • Full ownership of the digital budget, ensuring optimal ROI across paid media, tech investment, and production., • Keep the brand at the forefront of hospitality tech, exploring AI, personalised guest experiences, and frictionless booking., • Manage specialist agencies (SEO, PPC, Paid Social, Affiliates) to ensure high-quality traffic and efficient cost‑per‑acquisition (CPA)., • Oversee the relationship with web developers and UX designers to manage the product roadmap and site stability., • Help lead the procurement and annual reviews of all digital vendors., • Develop and scale our Treats and Le‑Club loyalty programmes that incentivise repeat visits across all brand pillars., • Work closely with the product team, to bring to life new supplier activations that excite our guests, delivering ‘surprise and delight’ moments., • Oversee the CRM Manager to ensure automated journeys and ad‑hoc campaigns are sophisticated, segmented, and drive measurable lifetime value (LTV)., • Act as the custodian of guest data, ensuring GDPR compliance and the integration of data flows between all our digital channels., • Lead a continuous CRO programme of working including A/B testing on the website and booking engines to reduce friction and increase conversion., • Deliver high-level insights to the Executive team, translating complex digital metrics into actionable commercial outcomes., • Content Strategy: Oversee the digital content calendar, ensuring brand consistency across web, loyalty, and email., • UX/UI Excellence: Ensure the "digital front door" of our pubs and brasseries matches the high‑quality physical experience of our venues., • 3+ years in digital marketing or ecommerce, with at least 2 years in a leadership role., • Experience in hospitality, travel, or retail is an advantage., • Proven ability to move beyond execution to high‑level planning that aligns with wider business goals., • Deep understanding of the "MarTech" landscape. Familiarity with these platforms – CRM (Airship/Atreemo), CMS (WordPress), Loyalty (Pepper) and Analytics (GA4/Tableau)., • You don't just report on clicks; you report on covers, revenue, and margin. You are comfortable challenging the finance team and justifying spend based on data., • A mentor who can manage a small internal team while effectively holding external agencies accountable., • The ability to work in a fast paced environment, comfortably pivoting on our strategy and tactical initiatives based on seasonal trends, trading shifts, or new market entries when required., • Head Office Bonus ( up to 10% of salary ), • The Pantry – 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays, • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to £1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme, • Instant access to pay you have already earned through EarlyPay Heartwood Collection is one of the UK’s fastest-growing premium casual dining groups, home to the award-winning Brasserie Blanc and Heartwood Inns brands. Backed by Alchemy Partners since 2022, we operate 50 sites today and are on an ambitious growth journey, including a rapidly expanding rooms business set to exceed 300 bedrooms by 2026. We are proud of our family culture, collaborative spirit and appetite for growth. This is an exciting time to join a business where data plays a critical role in shaping commercial success and long-term strategy #J-18808-Ljbffr

£30m Project | Tier 2 Main Contractor | Permanent An excellent opportunity has arisen for an experienced Senior Quantity Surveyor to take the commercial lead on a £30m office-to-residential conversion for a well-established and growing Tier 2 Main Contractor. The project is being delivered under a Permitted Development scheme, converting an existing commercial office building into a high-quality residential development. This is a genuine lead Senior Quantity Surveyor position, taking full commercial responsibility for the project from the early stages through to final account. The Role As the Senior Quantity Surveyor, you will be responsible for the complete commercial management of the £30m scheme, including: Taking commercial ownership of the project Procurement and management of subcontract packages Cost planning, forecasting and reporting Managing valuations, variations and change Subcontractor negotiations and payments Working closely with the Project Manager and wider delivery team Identifying and managing commercial risk Maintaining strong relationships with the client and supply chain Driving commercial performance throughout the project Managing the project through to final account The Candidate We are looking for a commercially strong Senior Quantity Surveyor who is comfortable taking the lead on a major project. Ideally, you will have: Main contractor experience at Senior Quantity Surveyor level Experience delivering projects in the £15m–£30m+ range Strong knowledge of subcontract procurement and commercial management The confidence to operate as the commercial lead on a project * Experience managing a scheme from procurement through delivery and final account The Company The business is a well-established Tier 2 Main Contractor with an excellent reputation and a growing presence within the market. They have a strong pipeline of secured work and are continuing to expand, making this an excellent opportunity for a Senior Quantity Surveyor looking for both project responsibility and longer-term career progression. This isn't simply a role sitting within a large commercial team. You will be given the responsibility to take ownership of the project commercially and lead it from the front. Senior Quantity Surveyor | Office-to-Residential | £30m Project | Tier 2 Main Contractor | Permanent

As Night Front Office Supervisor you’ll be responsible for overseeing the Night Front Office Team and ensuring that guests receive excellent service during their stay. Knowledge of hotel policies and procedures: As Night Front Office Supervisor you should have a good understanding of the hotel's p

As Night Duty Manager, you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security. Has prior experience working in a hotel front office or supervisory night role. Understands night audit procedures (training provided if

The role is based at the Front Information Desk with a mix of reception duties and back-office administration, supporting a busy team.

Novotel London Brentford is seeking a proactive Front Office Team Leader to drive guest satisfaction and lead our front desk across a multi-hotel site.You will mentor the team, oversee daily operations, and ensure outstanding service at check-in/check-out while collaborating with other departments.Y

This is a fantastic opportunity for an ambitious Front of House professional to take on a key leadership role within a. Assistant Front of House Manager. Managing daily front office operations, procedures and service standards.

Currently recruiting on a temporary basis to start ASAP.This is a busy role on a Front Information Desk.A mixture of Reception duties as well as back-office administration.You will work as part of a team to provide a first-class information service to all.Some of your responsibilities will include:.

London Heathrow Central is seeking a Night Receptionist / Night Auditor to join the Front Office team.

Sofitel London-Heathrow invites a skilled Night Manager to lead overnight operations across departments in a luxury 5-star hotel connected to terminal 5.You will ensure top-notch service, safety, and efficiency while supervising a large, diverse team within a 4-on/4-off pattern.Key requirements incl

Salary - £32,451 per annum plus tronc (4 on 4 off pattern).Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience.With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours.Our luxurious hotel is con

Crimson Hotels Group is looking for a Duty Manager at The Trafalgar St.

Experienced Corporate Receptionist available for an immediate start? Location: Wimbledon, SW19 Availability: Immediate starts available Hours: 8:00 AM - 5:00 PM Pay Rate: £12.71 - £15.85 per hour (depending on experience) Need flexibility around your schedule? Looking for flexible temporary Corporate Receptionist work? We're seeking a professional and personable individual to provide ad hoc front of house support within a corporate office based in South West London. Perfect for candidates who enjoy the flexibility of temporary assignments while working in a professional corporate environment. Duties include: Meeting and greeting visitors Answering and transferring incoming calls Managing email enquiries Signing visitors in and out Maintaining a professional front-of-house environment Providing general administrative supportRequirements: Previous reception, front-of-house or customer service experience preferred Professional and confident communication skills Reliable and immediately available Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Social Work Team Manager – ECIRS (MASH) – London Location: London Borough of Ealing Pay/Salary: Up to £45.20 per hour (Umbrella) Office Working: Hybrid Contract: Locum We are currently working with the London Borough of Ealing to find an experienced Social Work Team Manager for their ECIRS (MASH) Team. This is an excellent opportunity to lead practice at the front door of Children’s Services, managing a team of Social Workers and Senior Practitioners within a fast-paced multi-agency safeguarding environment. You'll provide strong operational leadership across the service, overseeing referrals and enquiries, making robust threshold decisions and ensuring children and families receive timely and appropriate interventions. You'll also have responsibility for quality assurance, performance and workflow management while supporting the development of confident, high-performing practitioners. Duties Leading, managing and supervising a team of Social Workers and Senior Practitioners within ECIRS/MASH. Providing management oversight of incoming contacts, referrals and safeguarding enquiries. Making robust threshold decisions and ensuring risk is identified and responded to appropriately. Chairing multi-agency discussions and working closely with safeguarding partners to inform decision-making. Providing oversight and quality assurance across assessments and statutory interventions. Managing performance, workload, workflow and service demand across the team. Analysing performance data and ensuring contacts, referrals and assessments progress within agreed timescales. Supporting practitioners with complex safeguarding and Child Protection decision-making. Promoting continuous improvement and consistently high standards of social work practice. Developing effective relationships with statutory, voluntary and multi-agency safeguarding partners. What you need Social Work Qualification. Social Work England registration. Enhanced DBS (provided by us). Previous Team Manager experience within a MASH, Front Door, ECIRS or similar Children’s Services team. Strong safeguarding and threshold decision-making experience. Excellent knowledge of Child Protection legislation and statutory practice. Experience managing and supervising Social Workers and Senior Practitioners. Strong performance management, quality assurance and analytical skills. Ability to confidently manage service demand within a fast-paced front door environment. Why use us? At Sheldon Phillips, you are not just a number on a board, you are someone we get to know, creating a personal job search that is as individual as you are. Our expert team are trained to ensure that your needs are met, our compliance procedures are quick and efficient, while making sure you find the job you really want. If you are interested in this Social Work Team Manager role in an ECIRS (MASH) Team within Ealing, give Rhys Rafferty a call on (phone number removed) or email (url removed). Referral Bonus: Know someone who would be a great fit? Refer them to Sheldon Phillips and, if we successfully place them into a locum role, you'll receive a £300 referral bonus as a thank you. Terms and conditions apply

Dealership Host / Front of House Receptionist (Meeter-Greeter) Renault London West, Brentford (TW8) £21,052.72 pa 3 days on, 3 days off rota Join Our Front of House Team at Renault London West Renault Retail Group is looking for a confident, professional, and customer-focused individual to join our Front of House team at Renault London West on the Great West Road in Brentford. This permanent part-time role combines Dealership Hosting, Reception and Meeter-Greeter responsibilities. As one of the first people customers encounter when visiting the dealership, you'll play a key role in creating a welcoming and professional first impression. We are particularly interested in candidates with recent experience in customer-facing reception, hospitality, leisure, health club, hotel, spa, or similar front-of-house environments where delivering excellent customer service is a core part of the role. Officially entitled "Customer Diamond", this is a proactive position where a warm welcome, professional presentation, and attentive customer service are critically important. From greeting customers and visitors through to handling calls and enquiries, you'll help ensure every interaction reflects the standards of Renault Retail Group. What You'll Do Welcome customers, visitors, suppliers, colleagues and VIP guests in a professional and friendly manner Answer incoming calls and direct enquiries to the appropriate department Provide hospitality and support customers arriving for Sales, Service and Parts appointments, including helping maintain customer refreshment facilities Help coordinate refreshments, kitchenette supplies, consumable ordering, and general readiness of customer hospitality areas Maintain the reception area and assist with showroom presentation and point-of-sale materials Handle incoming and outgoing post, deliveries and general dealership communications Operate dealership messaging, switchboard and customer communication systems Support colleagues across Sales, Service, Parts and Administration departments as required Undertake additional front-of-house and customer service duties appropriate to the role What We're Looking For We are keen to hear from candidates who can demonstrate extensive recent experience in a busy front-of-house reception, dealership host, hospitality, leisure, hotel, health club, spa, or customer-facing reception role. You should be comfortable welcoming customers in person, handling telephone enquiries professionally, managing multiple priorities and maintaining a calm, organised approach throughout the working day. Good IT skills are essential, including Microsoft Outlook, Word and Excel. Experience operating a telephone switchboard, computerised messaging system, or handling incoming and outgoing post and deliveries would be advantageous. As a result of the duties involved, particularly meeting and greeting customers, our preference is for candidates with recent customer-facing reception or hospitality experience rather than purely office-based administrative reception experience. Working Pattern This role operates on a 3-days-on, 3-days-off pattern, alternating with another Dealership Host and including weekend working as part of the normal schedule. We are unable to accommodate alternative schedules or amended working arrangements. Applicants should therefore ensure they can commit fully to the advertised 3-on, 3-off rota before applying. You should also have a flexible approach to providing holiday cover, attending training, and supporting key dealership events when required. Excluding agreed shift swaps, any additional hours worked beyond the normal rota will be paid at plain-time overtime rates. Depending on holiday requirements, this may amount to up to 15 additional days per year. Our dealership does not open on Christmas Day, Boxing Day, New Year's Day or Easter Sunday; however, other public holidays may form part of your working rota. Hours & Pay Working hours are: 8:00am–6:00pm weekdays (30-minute break) 8:30am–5:00pm Saturdays (30-minute break) 10:00am–4:00pm Sundays The role operates on a 3 days on, 3 days off pattern and averages 31 hours per week across the repeating rota. We require candidates to have eligibility and availability to work 30+ hours per week on a permanent basis. Basic salary is £21,052.72 pa and is paid monthly. Company Benefits 16.5 days' annual leave per year Pension scheme with life assurance Staff discounts on vehicles, parts, servicing, and accessories Access to our company loan car scheme Share Incentive Scheme Mortgage and pension advice seminars Excellent manufacturer training and clear career development opportunities Cycle to Work scheme, including e-bikes Discounted gym membership Enhanced Maternity and Paternity policies Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please

CCTV-Operator – Day Shift Location: Westminster and Hammersmith, London Contract: Temporary assignment Assignment dates: 1 October 2026 to 31 March 2027 Hours: Thursday to Sunday, 7:00AM - 7:00PM Pay: From £19.98 per hour, plus weekend supplements. After 3 months, enhanced overtime rates apply, including time-and-a-half and double time where applicable We are seeking an experienced and highly alert VSS CCTV Operator for a busy daytime control-room assignment supporting Public Protection services across Westminster and Hammersmith. This role requires an individual who can proactively monitor a large CCTV network, spot emerging concerns quickly and coordinate effectively with police, council teams and external partners. You will play a vital role in preventing and responding to anti-social behaviour, theft, criminal activity and public-safety incidents. Key responsibilities Monitor CCTV cameras proactively and respond quickly to live incidents across the borough. Detect, disrupt and report anti-social behaviour, crime, theft and other concerning activity. Liaise with police and operational colleagues, sharing relevant CCTV information and intelligence. Maintain clear, accurate and evidential-standard incident reports, logs and statements. Conduct daily camera and ancillary-equipment checks, monitoring dashboards and logging faults without delay. Manage CCTV video and information requests via Clearance or other relevant systems. Monitor shared E-Mail inboxes and request-management systems to ensure timely responses. Act as radio controller for the SafetyNet radio system. Manage incoming calls, control-room access and visitor records in accordance with CCTV procedures. Support operational responses to emergencies, major events and Silver/Gold-level incidents. Attend court as a witness and present CCTV evidence where required. Assist senior colleagues and undertake other administration necessary for the efficient operation of the control room. About youYou will bring proven CCTV control-room experience, excellent concentration and a professional approach to public safety. You must be comfortable working in a fast-paced environment, managing several priorities at once and making sound decisions under pressure. Essential requirements A valid SIA CCTV Operator licence, valid for the complete assignment period. Previous CCTV control room experience. Availability to work Thursday to Sunday,7:00am−7:00pm. Ability and willingness to undertake 12-hour shifts. Strong attention to detail and confidence in identifying suspicious or criminal behaviour. Excellent written and verbal communication skills. Ability to produce factual, accurate reports and evidential records. IT literacy, including Microsoft Office, email and CCTV/control-room software. Awareness of health and safety, licensing legislation, CCTV regulations and information-handling requirements. Level 2, or equivalent, in English and Maths. Ability to complete a DBS check. First Aid, fire safety and operational training will be provided. This is an excellent opportunity for an experienced CCTV professional to support an important front-line public-safety service. Apply now if you hold the required SIA licence and have the experience to make an immediate impact

About us Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 156 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. The Role As a Food & Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our F&B outlets; maintaining high standards of quality, and maximising guest satisfaction. Benefits Free meals whilst on duty Staff rate stays at The Lensbury and within Iconic Hotels & Resorts Use of gym & swimming pool (after successful 30 day review) EAP with 24/7 helpline for you and your family Online benefits portal offering lots of discounts across major brands Fully funded Apprenticeship opportunities Excellent training and development opportunities Staff Awards and Social events throughout the year Cycle to work scheme Free onsite parking Refer a Friend programme Paid annual leave of 28 days including public holidays Key Responsibilities Supervise and coordinate the day-to-day operations across all our F&B outlets. Provide leadership and guidance to the F&B team, ensuring they are motivated, trained, and equipped to deliver outstanding service. Oversee the setup and preparation of dining areas, ensuring they are clean, organised, and properly stocked with supplies. Monitor service standards to ensure efficient and attentive service delivery, addressing any issues or concerns promptly. Assist in the development and implementation of menus, promotions, and special events to drive revenue and enhance the guest experience. Maintain inventory levels and control costs by minimising waste and implementing effective stock rotation procedures. Ensure compliance with health and safety regulations, food hygiene standards, and licensing laws at all times. Handle guest enquiries, complaints and feedback in a professional and courteous manner, striving to resolve issues to the guest's satisfaction. Collaborate with other departments, such as Kitchen, Housekeeping, Membership and Front Office, to ensure seamless coordination and communication. Conduct regular inspections and audits to maintain cleanliness, hygiene, and presentation standards in all F&B areas. Ensure team members are working flexibly to meet business requirements, across all F&B areas, moving between outlets to cover business peaks or breaks. Assist in the recruitment, training, and performance management of food and beverage staff, conducting regular evaluations and providing constructive feedback. What were looking for: To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values: Previous experience in a similar role within the hospitality industry, preferably in a Hotel or Members Club setting. Proven leadership abilities with excellent communication, interpersonal, and organisational skills. Strong knowledge of F&B operations, including service skills and cost control. Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment. Attention to detail and a commitment to delivering exceptional guest service. Flexibility to work evenings, weekends, and public holidays as required. Personal Licence holder (preferred but not essential) The Lensbury Club Londons Riverside Resort The Lensburys exclusive leisure club, hotel and conference centre sits in extensive grounds on the banks of the Thames in Teddington, south west London. Our members can take care of their wellness by working out in the Lockside gym and studios, playing tennis or pickleball on our courts, boating on the river launched from our specialist Watersports Centre, or relaxing in our extensive grounds. After catching up on emails in our co-working spaces, they can recharge with a coffee and light snack from our deli or something more substantial in our Club House restaurant. Visitors to the area can enjoy an overnight stay in one of the elegant hotel bedrooms, with access to The Lensburys facilities, enhanced by the location and beautiful surroundings. For business, The Lensbury provides a captivating backdrop away from the hustle and bustle of central London. Its an ideal setting for a whole host of business events, from meetings and conferences to team building and company away-days. TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. WHY JOIN MONTCALM COLLECTION Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance , starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave , so you can celebrate your special day your way. We celebrate lifes milestones with you , offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support , including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences , from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan , covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates , helping you maintain your health and vitality. Continuous learning and development opportunities , from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day , giving you the opportunity to support a charity close to your heart. Employee referral programme , rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks , with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes , including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events , bringing our teams together to connect and celebrate in style. ROLE OVERVIEW The Chef de Partie is responsible for supporting the Sous Chef and senior team in delivering the highest standards of food preparation, presentation, hygiene and service. This role involves preparing food for team members, setting up and stocking kitchen stations. The Chef de Partie exhibit meticulous eye for detail, a passion to deliver great culinary experience to the team members. You will bring creativity, precision and dedication. The role is critical to maintaining reputation and delivery of unparalleled team member experiences via thoughtful menu preparation and a top-quality product RESPONSIBILITIES Assist the Sous Chef and Head Chef in managing the Kitchen team, including Commis Chef, Pastry Chef, Kitchen Porters. Oversee the daily operations of the kitchen department, ensuring quality product, excellent presentation, efficient workflow and high productivity. Assist in creating and managing the kitchen staff schedule, ensuring adequate coverage during peak periods while controlling labour costs. Handle staffing issues, including time-off requests, attendance, and disciplinary actions in collaboration with the Sous Chef and Head Chef. Participate in the recruitment and onboarding of new kitchen team members. Conduct regular training sessions and performance evaluations to maintain high levels of service and adherence to standards. Motivate and mentor the kitchen team, fostering a positive and professional work environment. Take full responsibility for the quality and consistency of food production in the restaurant. Ensure all dishes are prepared, cooked, and presented to company standards. Ensure the kitchen is always organized to meet business demands, particularly around food costings and payroll. Perform regular stock checks, labelling, audits, and equipment checks to adhere to health and safety requirements. Order all food items as needed, ensuring only agreed suppliers are utilised. Assist the Sous Chef and Head Chef in creating and maintaining recipe manuals and Standard Operating Procedures (SOPs) for new dishes. Address and resolve any deficiencies or issues related to food quality standards promptly and effectively. Develop and implement cleaning procedures and protocols, ensure adherence. Conduct quality control checks to ensure work meets established standards. Assist in managing the inventory of cleaning supplies, ensuring adequate stock levels and cost control. Address guest inquiries, requests, and complaints related to kitchen services in a timely and professional manner. Coordinate with the front desk and guest services teams to ensure special guest culinary preferences and VIP arrangements are fulfilled. Address maintenance issues and report to the maintenance department. Monitor and ensure compliance with Health and Safety Standards and Food Safety Standards. Perform administrative tasks as required. Accept responsibility and follow instructions from the Sous Chef and Head Chef. Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained. Maintain consistent, accurate stock records. Role Model a philosophy of work and conduct consistent with the professionalism expected of management colleagues. Interact with individuals outside the hotel, such as suppliers, contractors, labour relations representations and competitors. Have ultimate responsibility and accountability along with the Sous Chef and Head Chef for Health & Safety and Food Safety training of all department Colleagues and for the overall accident record of the department. Responsible for taking necessary proactive steps to reduce/eliminate Colleague accidents. SKILLS AND QUALIFICATIONS High attention to detail and commitment to a luxury quality. A genuine passion for food and beverage with a desire to stay updated on current food trends. Exemplary leadership, motivational and team management abilities. Excellent organizational and multitasking skills. Strong supervisory and communication skills with the ability to inspire and motivate a team. A team player with a positive, proactive approach and a "Yes, Yes, Yes" mentality. A problem-solver who can provide on-the-spot solutions in high-pressure situations. Consistently on time, trustworthy, and dependable in meeting deadlines. Maintain composure in a busy kitchen environment while delivering exceptional results. Ambitious to become a Sous Chef and actively working towards succession. Intermediate Food Hygiene Qualification (Level 3) preferred; Food Hygiene Qualification (Level 2) is essential. 1-2 years' experience working in a high-profile, fast-paced kitchen within a luxury hotel or resort environment on a supervisory or management role. Knowledge and experience with menu development, food costing, and stock management. WORKING CONDITIONS Flexibility to work shifts, including weekends and bank holidays as required. Physical demands such as being on the feet for long periods of time and manual handling. Must be able to lift up to 25 pounds and perform physical tasks related to chefs duties. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

DBS Required- Temp Receptionist Cover Location: Tooting, London Contract: 3 Month Fixed Term Contract Salary: £28,939 pro rata Hours: Monday to Friday, 9:00am to 5:00pm (30-minute lunch break) Start Date: Immediate Start We are currently seeking an experienced and professional Receptionist to join a busy and welcoming office environment on a 3-month fixed-term contract. This role will require a Basic DBS. This is an excellent opportunity for someone who enjoys being the first point of contact, thrives in a fast-paced environment, and can provide outstanding front-of-house and administrative support. Key Responsibilities: Meeting and greeting visitors Managing incoming calls and enquiries Coordinating meeting room bookings Handling post, deliveries, and general office administration Maintaining visitor records and sign-in procedures Responding to email enquiries Managing office supplies and stationery stock Supporting facilities and maintenance reporting Providing administrative support to the wider teamKey Requirements: Previous Reception, Front of House, or Administration experience Excellent communication and customer service skills Strong organisational skills and attention to detail Proficiency in Microsoft Outlook, Word, and Excel Ability to manage a varied workload and work independently Friendly, professional, and proactive approach Basic DBS required Safeguarding Certificate desirablePlease only apply if you are available to start immediately and can commit to the full 3-month contract and have a Valid Basic DBS. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Clerk of Works / Building Inspector £36,142 per annum South Wimbledon Permanent, Full Time At Evolve Housing + Support, we are committed to maintaining safe, high-quality homes for our residents. We are looking for a skilled and motivated Repairs Inspector to join our Property Services Team. This is a key technical role responsible for delivering a comprehensive and high-quality surveying service, with a strong focus on Mechanical Electrical (M&E) works, responsive repairs, voids, and damp & mould programmes. You will carry out pre- and post-inspections, manage works in progress, ensure compliance with health and safety standards, and support the effective delivery of contracts. You will work closely with colleagues across Property Services and Housing, supporting our front-line teams and contributing to excellent customer outcomes. Key Responsibilities Deliver pre- and post-inspections of responsive repairs, void works, and damp & mould cases Diagnose repairs, prepare detailed specifications and raise works orders using NHF Schedule of Rates Supervise and monitor M&E works to ensure quality, compliance, and value for money Manage works through to completion, including quality control and invoice sign-off Ensure all works comply with statutory, regulatory and health & safety requirements Maintain accurate records within housing management and stock condition systems Contribute to contractor performance monitoring and contract compliance Lead on investigating and resolving property-related complaints Support procurement activities, tender analysis and administration of JCT minor works contracts Participate in out-of-hours rota where required What We’re Looking For Essential Electrical qualification – minimum City & Guilds 2365 Level 2 Diploma in Electrical Installations (or equivalent) Experience supervising and inspecting Mechanical & Electrical (M&E) works Experience in social housing property services, particularly pre/post inspection of repairs and voids Experience managing damp and mould work programmes Strong knowledge of health & safety in repairs and maintenance services Excellent communication and stakeholder management skills Ability to manage workload, prioritise effectively and meet deadlines IT literate, including Microsoft Office and housing management systems Full UK driving licence and access to a vehicle insured for business use Desirable Experience working within the social housing sector Knowledge of JCT minor works contracts Experience working in a challenging, fast-paced environment In return, we can offer you: Over 6 weeks holiday per annum (rising with service) Buy or sell up to one weeks holiday per annum Employee paid DBS checks Occupational sick pay Employer contributory pension scheme 4 x Life Assurance Medical Cash Back Plan Yulife Employee Assistance & Rewards Programme Cycle to work scheme Full training and induction programme About us Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life

Receptionist Cover Location: Tooting, London Contract: 3 Month Fixed Term Contract Salary: £28,939 pro rata Start Date: Immediate Start We are looking for an experienced and professional Receptionist to join a busy and friendly office environment on a 3-month fixed-term contract. This is an excellent opportunity for someone with strong front-of-house and administrative experience who enjoys delivering exceptional customer service and can confidently manage a busy reception area. Duties will include: Meeting and greeting visitors Managing incoming calls and enquiries Coordinating meeting room bookings Handling post, deliveries and general office administration Managing visitor sign-in procedures and records Responding to email enquiries Maintaining office supplies and stationery stock Supporting facilities and maintenance reporting Providing day-to-day administrative support to the wider teamThe successful candidate will have: Previous Reception, Front of House or Administration experience Excellent customer service and communication skills Strong organisational skills and attention to detail Good working knowledge of Microsoft Outlook, Word and Excel The ability to prioritise and manage a varied workload A professional, proactive and friendly approachPlease only apply if you are available to start immediately and can commit to the full 3-month contract. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Enfield Council: The single homeless service assist single customers who approach the service for housing assistance. They are required to complete a thorough homelessness assessment under relevant legislation, and support the customer into a suitable housing pathway. Experience of working in homelessness is required, along with experience of working with vulnerable people. Customers may include those with mental health issues, prison leavers, customers coming out of hospital etc. Experience of effectively preventing homelessness 2. Experience of carrying out robust enquiries and competently deciding homelessness applications in accordance with Part VII Housing Act 1996 as amended 3.. Ability to effectively manage a caseload whilst ensuring effective planning, prioritisation, case recording and communication with customers 4. Experience of front line contact with the public and communicating complex information in a clear and tactful manner while ensuring high levels of customer service 5. Ability to deal with complex, difficult or contentious enquiries or complaints 6. Experience of working as part of a team, and on own initiative with minimal supervision 7. Experience of negotiating effectively, and working in partnership with other departments, external agencies to achieve corporate goals. 8. Ability to effectively resolve problems 9. Good computer skills and the ability to use and navigate IT databases input, retrieve, store and effectively manage information. Number of days in the office 1 day but could be 2 days. 4 people in the team and a Team Lead . Demonstrable experience of working with client’s with complex needs and experience of working with clients and their Probation officers and clients who have been released from Prison

Senior Guest Relations Manager – 4 Hotel in London Salary: £36,500 + Upselling Incentives Are you a passionate hospitality professional who thrives on creating exceptional guest experiences and building genuine relationships? We are looking for an experienced and commercially minded Senior Guest Relations Manager to join the team at a stylish 4 hotel in London. This is a fantastic opportunity for someone who combines a genuine passion for service with a strong commercial mindset. Alongside delivering a first-class guest journey, you will have the opportunity to maximise revenue through upselling rooms, upgrades and hotel services, with additional earning potential available. As Senior Guest Relations Manager, you will be a key face of the hotel, ensuring every guest receives a warm, personalised and memorable experience from arrival through to departure. You will lead by example, supporting the Front Office and Guest Relations teams while proactively identifying opportunities to enhance the guest experience and drive additional revenue. Responsibilities: Leading and motivating the Guest Relations team to deliver consistently high service standards. Building strong relationships with guests and creating personalised experiences. Handling guest feedback and resolving any issues professionally and efficiently. Working closely with Front Office, Reservations, F&B and other departments to ensure a seamless guest journey. Proactively identifying upselling opportunities, including room upgrades, packages and hotel services. Driving commercial performance while maintaining a genuine and guest-focused approach. Supporting VIP and special occasion arrangements. Monitoring guest satisfaction and identifying opportunities to continually improve the experience. Coaching and developing team members to deliver exceptional service. Acting as a senior point of contact for guests and colleagues. Requirements: Has previous experience in a Guest Relations, Front Office or similar senior hospitality role within hotel. Has excellent communication and interpersonal skills. Is confident dealing with discerning guests and handling challenging situations. Has a natural ability to build rapport and create memorable guest experiences. Is commercially aware and motivated by upselling and achieving revenue targets. Leads by example and enjoys developing others. Is highly organised, proactive and calm under pressure. Has a genuine passion for hospitality and consistently high standards. TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within every one, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity, that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Commercial Performance & Analytics Manager is responsible for providing business intelligence, performance analysis and strategic reporting across the Group. The role supports decision-making by transforming complex operational, financial, revenue and guest data into meaningful insights that drive commercial performance and business growth. The role works closely with Revenue Management, Finance, Operations, Sales, Marketing and People & Culture teams to analyse trends, identify opportunities and risks, and support strategic planning. The position is responsible for developing and maintaining reporting frameworks, forecasting models, performance dashboards and executive-level business reviews. The Commercial Analytics Manager acts as the central source of business intelligence for the Group, ensuring leadership teams have accurate, timely and actionable information to support operational and commercial decisions. LEADERSHIP COMPETENCIES 1. Strategic Revenue Leadership Develop and implement cluster-wide pricing and inventory strategies to maximise revenue. Lead, mentor, and coach hotel revenue teams, commercial, and operational staff in revenue management best practices. 2. Analytical & Market Insight Monitor and analyse booking trends, competitor activity, and market dynamics to inform strategic decisions. Forecast revenue, occupancy, ADR, and RevPAR while ensuring alignment with budget and prior-year performance. STANDARD SPECIFICATIONS: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE: The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Collaboration & Communication Work closely with hotel teams, sales, and e-commerce managers to align selling strategies and business mix. Present performance results, insights, and recommendations to senior management and hotel leadership teams. KEY RESPONSIBILIES Produce weekly, monthly and quarterly business performance reports. Analyse revenue, occupancy, ADR, RevPAR and market share performance. Monitor commercial KPIs across all hotels and departments. Provide executive-level reporting and performance summaries. Develop and maintain business performance dashboards. Work closely with Revenue Management teams to analyse booking pace, demand trends and forecasting accuracy . Monitor business-on-the-books performance and future demand patterns. Analyse segmentation, channel performance and market trends. Support annual budgeting and forecasting processes. Identify revenue opportunities and areas of commercial risk. Partner with Finance teams to review financial performance against budget and forecast. Analyse departmental profitability and cost performance. Monitor payroll, labour productivity and operational efficiencies. Provide variance analysis and financial performance commentary. Support business cases and investment evaluations. Analyse guest satisfaction scores, online reviews and feedback platforms . Monitor Net Promoter Score (NPS), Guest Satisfaction and other feedback systems. Identify trends impacting guest experience and reputation. Produce actionable reports for operational teams. Support continuous improvement initiatives through data analysis. Monitor competitor performance and market trends. Analyse STR reports and benchmarking data. Evaluate industry trends and emerging opportunities. Support strategic positioning and pricing decisions . Support annual budget preparation and business planning processes. Assist with long-term forecasting and scenario modelling. Develop performance targets and KPI frameworks. Track progress against strategic objectives. Provide recommendations to improve commercial performance. Develop automated reporting solutions where possible. Ensure consistency and integrity of business data. Maintain reporting standards and governance. Support system integrations and reporting enhancements. Drive continuous improvement in analytics capability. Work closely with Head of Hotels, Revenue Management, Finance, Operations, Marketing, Sales and People & Culture teams. Present findings and recommendations to senior leadership. STANDARD SPECIFICATIONS A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor/Manager. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. This is intended solely as an informative measure and is subject to change. CONFIDENTIALITY CLAUSE The Hotel requires that you will not (either during or after your employment) without the Hotel's written consent divulge any information concerning the hotel or any associated hotel or any of their dealings, transactions or affairs which may come to your knowledge or in course of your employment with the hotel. Disclaimer: This Job Description is currently under review and may be subject to change. It has been shared in draft form for consultation purposes only and does not constitute a final or contractual document. The duties, responsibilities, and reporting lines outlined may be amended as part of the ongoing organisational review and role evaluation process. Support Executive Team meetings through preparation of performance reports and business insights. Act as a trusted advisor on business performance and commercial opportunities. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel Degree in Finance, Business, Economics, Data Analytics, Hospitality Management or related field. Minimum 35 years' experience in hotel analytics, finance, revenue management or business intelligence. Strong understanding of hospitality, financial and commercial metrics. Advanced Excel skills are essential. Experience with Power BI, Tableau or similar reporting tools highly desirable. Experience working with PMS, CRS, STR, Marriott reporting systems and financial reporting platforms preferred. Strong analytical and statistical skills. Excellent presentation and communication abilities. High attention to detail and accuracy. Ability to manage multiple priorities and deadlines. WORKING CONDITIONS Full-time role supporting all Montcalm Collection properties. Based between Head Office and hotel locations as required. Regular interaction with Executive Leadership, Revenue Management, Finance and Operations teams. Participation in budget reviews, forecasting meetings and business planning sessions. TPBN1_UKCT

£30m Project | Tier 2 Main Contractor | Permanent An excellent opportunity has arisen for an experienced Senior Quantity Surveyor to take the commercial lead on a £30m office-to-residential conversion for a well-established and growing Tier 2 Main Contractor. The project is being delivered under a Permitted Development scheme, converting an existing commercial office building into a high-quality residential development. This is a genuine lead Senior Quantity Surveyor position, taking full commercial responsibility for the project from the early stages through to final account. The Role As the Senior Quantity Surveyor, you will be responsible for the complete commercial management of the £30m scheme, including: • Taking commercial ownership of the project, • Procurement and management of subcontract packages, • Cost planning, forecasting and reporting, • Managing valuations, variations and change, • Subcontractor negotiations and payments, • Working closely with the Project Manager and wider delivery team, • Identifying and managing commercial risk, • Maintaining strong relationships with the client and supply chain, • Driving commercial performance throughout the project, • Managing the project through to final account The Candidate We are looking for a commercially strong Senior Quantity Surveyor who is comfortable taking the lead on a major project. Ideally, you will have: • Main contractor experience at Senior Quantity Surveyor level, • Experience delivering projects in the £15m–£30m+ range, • Strong knowledge of subcontract procurement and commercial management, • The confidence to operate as the commercial lead on a project, • Experience managing a scheme from procurement through delivery and final account The Company The business is a well-established Tier 2 Main Contractor with an excellent reputation and a growing presence within the market. They have a strong pipeline of secured work and are continuing to expand, making this an excellent opportunity for a Senior Quantity Surveyor looking for both project responsibility and longer-term career progression. This isn't simply a role sitting within a large commercial team. You will be given the responsibility to take ownership of the project commercially and lead it from the front. Senior Quantity Surveyor | Office-to-Residential | £30m Project | Tier 2 Main Contractor | Permanent

Reception Host Location: Kensington, London Salary: £27,000 per annum Job Type: Full-Time, Permanent Be the First Impression of a Luxury Automotive Brand An exciting opportunity has arisen for a Reception Host to join our prestigious luxury automotive showroom in Kensington, London. As the first point of contact for our customers, you will play a vital role in creating an exceptional experience from the moment a guest walks through the door. This is much more than a traditional reception role. We're looking for someone who understands luxury service, impeccable presentation and the importance of attention to detail - someone who can make every customer feel welcomed, valued and looked after. You will represent a premium automotive business and work within an environment showcasing some of the world's most desirable vehicles. The Opportunity You'll be responsible for managing the front-of-house experience, welcoming customers and guests, handling calls and appointments, and supporting the wider showroom team. The ideal candidate will have experience within luxury hospitality, premium retail, private members' clubs, aviation, high-end restaurants, hotels, private healthcare or another premium customer-facing environment. Previous automotive experience is not essential. We're more interested in your personality, professionalism and commitment to delivering outstanding customer service. Key Responsibilities Welcome every customer and visitor to the showroom with warmth, confidence and professionalism. Create a premium, five-star experience that reflects the quality of our vehicles and brand. Act as the first point of contact for customers, suppliers and other visitors. Manage incoming telephone calls and direct enquiries appropriately. Coordinate customer appointments and assist with showroom visitor flow. Offer refreshments and ensure customers are comfortable throughout their visit. Liaise with the sales and management teams to ensure customers receive a seamless experience. Provide administrative and general showroom support when required. Maintain accurate customer information and records using CRM and internal systems. Assist with showroom events, launches and customer activities. Maintain exceptional showroom presentation and front-of-house standards. Build positive and professional relationships with customers and colleagues. Identify opportunities to go above and beyond customer expectations. What We're Looking For We're looking for a polished, personable and naturally welcoming individual who takes genuine pride in providing exceptional service. Previous experience in reception, front-of-house, concierge, luxury hospitality, premium retail, aviation, private healthcare, hotels or customer service would be advantageous, but is not essential. You'll ideally have: Impeccable personal presentation and a professional manner. Exceptional communication and interpersonal skills. A warm, confident and approachable personality. A genuine passion for delivering outstanding customer experiences. Strong organisational skills and excellent attention to detail. The ability to remain calm and professional in a busy environment. A proactive attitude and willingness to assist wherever required. Confidence using Microsoft Office and CRM/customer management systems. A team-focused approach with a positive attitude. An interest in luxury automotive and a passion for premium products would be highly advantageous. What We Offer £27,000 per annum. Full training and ongoing development. A premium, modern luxury automotive showroom in Kensington. The opportunity to work around some of the world's most desirable vehicles. Pension scheme and employee benefits. Employee recognition and team incentive programmes. A professional, supportive and welcoming working environment. Opportunities to develop your career within a growing luxury automotive business. The Person You are someone who naturally understands what great service looks like. You take pride in your appearance, enjoy meeting people and have the confidence to make customers feel immediately at ease. You notice the small details that others might miss and understand that in a luxury environment, every interaction matters. Whether your background is in luxury hospitality, premium retail, aviation, concierge, private healthcare or another high-end customer service environment, this is an opportunity to bring your experience into the exciting world of luxury automotive. If you're professional, personable, organised and passionate about delivering an exceptional customer experience, we'd love to hear from you

As Assistant Front Office Manager, you'll be the right hand to our Front Office Manager and the heartbeat of our guest journey. Assistant Front Office Manager - London. Assistant Front Office Manager St Martins Lane by Morgans Original.

Front Office Graduate - London. Enrich the Journeys of our People and our Guests as our Front Office Graduate!. Some of the brilliant benefits you will enjoy as a Front Office Graduate are:.

We're looking for a poised and proactive Night Assistant Front Office Manager to help lead our front-of-house operations through the twilight hours. Night Assistant Front Office Manager - London. Night Assistant Front Office Manager St Martins Lane by Morgans Original.

Trading-Focused Collaboration Work closely with Quants, Financial Engineering, Front Office and Business Operations. Ability to operate calmly in a fast-paced, front-office trading environment. Please note that this is an onsite role that will require you to work within our London office (near Liver

About you: You have advanced backend Python development skills You have a strong knowledge of AWS, DevOps practices, CI/CD, Containerisation You're comfortable with occasional front end work You have experience of owning the end-to-end software delivery lifecycle, are proactive in bringing solutions

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Ensure the lobby, reception and Front Office areas are always well presented and proactively managed. Monitor Front Office performance and ensure operational standards and KPIs are achieved. Strong knowledge of Front Office operations, systems and procedures.

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Key requirementsStrong experience within a Front Office Quant, Quant Development, or Trading Analytics roleGood understanding of Rates and/or Credit products and their associated risk measuresStrong programming skills in Python

They are seeking a Senior Equities Production Support Engineer to join a highly visible front-office technology team, supporting some of the firm's most critical trading and research platforms. Strong equities trading experience is essential, as you'll be directly supporting front-office users and b

As Front Office Manager, you’ll lead with purpose, overseeing Reception, Guest Relations, and the Nights team, and collaborating closely with other departments to provide guests with a seamless stay.

The ideal candidate will have at least 4 years of experience in front office development, with proficiency in C#, Excel, VBA, and SQL.

A collaborative design firm in Greater London is seeking an Office Assistant for a 12-month contract to oversee daily office tasks and enhance team engagement. The role involves maintaining office standards, managing supplies, and supporting social events. The ideal candidate is organized, flexible,

Join the EMEA Talent Acquisition team supporting front-office, revenue-generating businesses across Markets, Investment Banking and M&A within the Corporate & Investment Bank. Alternatively, experience recruiting within a bank, boutique or smaller financial institution, asset manager, or front-offic

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