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Join Our Team: Customer Service Administrator\n\n We’re excited to welcome a new Customer Service Administrator at our North West location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\nWorking Hours & Location \n\n This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend the hub at Ellesmere Port once a week and meetings every month at Burnley and Ellesmere Port. \n\nRole Overview \n\n The role of Customer Service Administrator is to deliver excellence in customer service. This will involve supporting our customers both over the telephone, email and online notice boards. The role will also involve general administration and financial support to the regional team. \n\n Key Responsibilities \n\n • Being part of the regional customer service team, ensuring that all telephone and email enquiries are managed in a friendly, helpful, professional and conscientious way.\n\t, • Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar.\n\t, • Clearly communicating navigational updates such as restrictions, closures and advice notices via online customer notice system.\n\t, • Accurately booking lock passages and pre-bookable moorings for boaters via online customer licensing system.\n\t, • Logging reports, faults and failures of boater Customer Service Facilities such as elsans, pump outs, and bins. \n\t, • Liaising with contractors to update live notices.\n\t, • Working with internal insurance team to progress and resolve insurance claims.\n\t, • Logging all incoming reports of customer accidents, incidents and/or near misses via our internal health and safety system.\n\t, • Produce accurate and timely communication for our customers via online notice boards, social media and our website.\n\t, • Coordinate the organisation of events and functions within the waterway, for both internal and external customers.\n\t, • Provide administration services for the waterway including, minute taking, organisation of occupational health visits and updating of training records.\n\t, • Produce accurate and clearly presented reports that support the needs of the business.\n\t, • Maintain accurate and well organised systems of records that are easily retrievable (e.g. Sharepoint)\n\t, • Use SAP to provide financial and administration services to the waterway, to ensure effective ordering of materials and supplies, to work with notifications and other financial processes. \n\t, • Tasks will include raising purchase orders and invoices and actioning goods receipts.\n\t, • Proven experience in a customer service environment, e.g. providing “front of house” services via telephone, email, notice boards, post, email, social media, etc. \n\t, • Proven experience of administration.\n\t, • Communication skills that allow you to inform, help and advise customers clearly and professionally and liaise with other professionals.\n\t, • Ability to deal with difficult and potentially confrontational situations.\n\t, • Confident in the use of the MS Office word processing and spreadsheet software.\n\t, • Confidence, patience, politeness, tact and diplomacy, when addressing customer enquiries\n\t, • Calm under pressure, with good prioritisation skills\n\t \n\n IND LP

Bield Housing & Care is looking for a highly organised and proactive Executive Office & Business Support Administrator to support our Executive Team, governance activities, and wider organisation. If you thrive in a fast‑paced environment, enjoy supporting senior leaders, and can manage varied priorities with confidence, this could be the role for you. About the Role You will provide high‑quality confidential administrative and governance support across the organisation, including: Executive Support • Managing busy diaries, inboxes, travel arrangements, and expenses, • Organising and maintaining documents and meeting materials, • Supporting consultations, events, and project work, • Preparing documents and coordinating internal communications Governance Administration • Servicing Board and Committee meetings and maintaining accurate records, • Providing admin support for compliance activities, including maintaining registers, and co-ordinating policy review schedules, • Leading arrangements for AGMs/SGMs, including venue booking and documentation, • Assisting with Board member onboarding and training, • Managing governance materials on the intranet and Board portal Office & Front‑of‑House Support • Providing reception cover when required, • Monitoring shared mailboxes and managing enquiries, • Supporting office facilities, supplies, and issue reporting About You Experience • Significant experience in a senior administrative role, • Skilled in meeting servicing, event coordination, and handling confidential information, • Experience with external partners and voluntary Boards/Committees (desirable), • Experience in a Registered Social Landlord (desirable) Skills • Excellent written and verbal communication, • Confident minute‑taker with strong record‑keeping, • Strong MS Office skills (Teams, Outlook, Word, Excel, PowerPoint, SharePoint), • Ability to prioritise workload and work independently, • Strong interpersonal and team‑working skills, • Awareness of governance/compliance processes (desirable) Qualifications • Standard Grades/National 4 or 5 in English & Maths (essential), • HNC or equivalent (desirable) Additional Requirements • Ability to travel to Edinburgh and Glasgow offices, • Willingness to travel for training Please note we anticipate interviews to be held in person in Edinburgh, on Wednesday 29 April. What We Offer • Hybrid working, • Flexi Time, • A workplace committed to equality, diversity, health and wellbeing, • Excellent holidays of up to 34 days each year (pro rata for part-time employees), • On the job and work related training, • Option to buy or sell holidays each year, • Occupational Sick Pay, • Long Service Awards, • Family Friendly Policies, • Cycle to Work Scheme, • Career breaks, • Employee Assistance Programme

Civil Litigation Solicitor – Chester A growing legal services group is looking for an experienced Solicitor to join its new Civil Litigation team in Chester. This is a great opportunity to take ownership, shape a brand‑new workstream and mentor junior paralegals. What You'll Do \n • Run your own caseload of car finance (PCP) mis‑selling claims, • Supervise and develop two junior paralegals, • Help build and refine processes for a brand-new department, • Improve client service across the workflow, • Qualified Solicitor, • Confident supervising junior staff, • Experience in financial mis‑selling/debt recovery – or keen to learn, • Strong organisation and a proactive mindset, • Supportive induction and ongoing guidance, • Real autonomy in shaping the team and processes, • Friendly Chester office #INDMALN

Insight Global is looking for a PM/BA to join our client's dynamic and growing team. What You’ll Do: Insight Global is seeking a hybrid Project Manager / Business Analyst to join a leading banking client within their securities business and market enablement program. This individual will work across bonds, repos, and broader Global Markets to deliver strategic initiatives that enhance operational efficiency and front‑to‑back securities processes. They will manage projects end‑to‑end while also getting into the analytical detail; mapping processes, gathering requirements, shaping business solutions, and challenging the status quo. The role requires strong coordination across technology, operations, and front‑office teams, as well as the ability to influence stakeholders, drive timelines, and ensure delivery of critical market‑enablement outcomes. This PM/BA will also interface with external vendors as needed, contribute to business readiness, and support governance, reporting, and communication across the program. What We’re Looking For: • Strong securities background within an investment bank (bonds, repos, or broader markets), • Hybrid PM/BA experience; able to drive delivery and perform detailed analysis, • Core project management skillset (planning, RAID, governance, stakeholder management), • Strong business analysis experience (requirements, process mapping, workflow documentation), • Ability to challenge, question, and improve existing processes, • Excellent communication and stakeholder engagement across tech, ops, and front office, • Ability to work across multi‑team environments with competing priorities If you’re ready to take on a challenging new role within a leading global bank, we’d love to hear from you! Apply now or reach out for more details!

The Night Porter will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Night Porter, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! Whilst working as part of a vibrant team, you'll be maximising guest satisfaction by delivering excellent guest care at all times. As well as interacting with guests at welcome and departure, you'll also be shaping their experience by getting involved in the Kitchen to prepare room service orders. If you're our ideal Night Porter, you will: • (Along with your other colleagues in the Night team), take responsibility for the safety and security of the hotel and our guests, • Carry out regular Fire Walks each night, • Be detail-oriented: you'll be setting out ambient breakfast items in the morning, and it needs to look great!

About the Role Ensure you read the information regarding this opportunity thoroughly before making an application. We are seeking a strategic and analytical Director of Revenue to join a prestigious, luxury hotel located at one of Edinburgh's most iconic addresses. This is a key leadership role reporting directly to the General Manager, where you will take ownership of the hotel's revenue strategy, working in close collaboration with the Director of Sales and Marketing, as well as Group Revenue & Distribution leadership. This role is ideal for a forward-thinking revenue professional who thrives on driving performance through data-led decision-making, market insight, and cross-functional collaboration. The ideal candidate will be a confident, collaborative leader with a strong analytical mindset and a passion for driving revenue performance in a luxury hospitality environment. Key Responsibilities • Develop and implement revenue management strategies to optimise RevPAR, ADR, and occupancy., • Provide revenue management expertise and leadership to the General Manager, Sales, Marketing, and Reservations teams., • Monitor daily booking pace, pick-up trends, and market demand to adjust pricing and inventory accordingly., • Conduct competitive market analysis and benchmarking to maintain a strong market position., • Manage rate distribution across OTAs, GDS, brand websites, and direct booking channels; monitor channel performance and optimise distribution mix., • Produce accurate revenue forecasts (daily, weekly, monthly, and annual) and compile the annual rooms budget., • Collaborate with sales, marketing, reservations, and front office teams to align pricing strategies with sales initiatives., • Analyse group and corporate business opportunities to determine optimal pricing and availability., • Prepare revenue reports and present insights and recommendations to senior management., • Ensure correct configuration of rates and packages across Opera and other distribution channels., • Lead, mentor, and develop an outstanding team, setting high standards and providing guidance and development opportunities., • Proven experience in a revenue management role within a hotel environment., • Strong expertise in revenue management systems; knowledge of Opera, IDeaS, Lighthouse, Fairmas, CoStar, Hotel IQ, RNA, and Sabre/Synxis is highly desirable., • Advanced Excel skills and the ability to interpret complex data sets., • Excellent communication and stakeholder management skills, with the confidence to present insights to senior leadership., • A collaborative approach, with the ability to work effectively across sales, marketing, reservations, and front office teams. xrnqpay, • Competitive salary of £55,000 gross per annum, • Incentive bonus scheme, • Salary exchange pension scheme, • Private medical insurance, • Discounted rates across a collection of iconic hotels, • 50% discount on food and beverage, • 25% discount on spa treatments, • 20% discount on health spa products, • Employee Assistance Programme, • Meals on duty, • Social activities and events, • Recognition programs and annual awards

A progressive Commercial Law Firm in Chester is seeking a Legal Office Coordinator to enhance their operational efficiency. The ideal candidate will provide essential administrative support, including document management and front-of-house duties, while maintaining a positive workplace culture.

Assistant Management, Assistant & Deputy Manager, Assistant Front Office Manager, Assistant General Manager. As a qualified Creche Assistant, you will create a safe and secure setting - one where children can explore their potential. You must have relevant early years childcare qualifications at eit

The Service Delivery Management Team brings together several key functions within the wider Operations division. In this role, you will report directly to the Operations Service Management Manager and support a range of teams across the business, including Front Office, Finance, Investments and wide

Warehouse Shift Manager - PM shift Monday - Friday 2.30pm - 10.30pm. Deeside Industrial Estate Our client is UK's leading distributor in their sector. Operating from the Head Office in Deeside, the site runs 24/7 to support next-day delivery, moving significant volumes daily across a workforce of more than 500 employees. They are seeking a confident and performance-driven Shift Manager to lead the late shift operation. This is a high-impact leadership role responsible for delivering a safe, efficient and customer-focused warehouse operation across designated buildings. You will lead from the front, driving productivity, developing large teams and ensuring operational excellence at every level. The Role Reporting to Operations Management, you will: • Take ownership of shift performance, productivity and service levels, • Champion Health & Safety standards across your operation, • Lead, motivate and develop a team of 40+ warehouse operative and Team Leaders, • Drive efficiencies and continuous improvement initiatives, • Manage resource planning to ensure maximum utilisation, • Investigate errors, identify root causes and implement corrective action, • Conduct operational and H&S audits to maintain compliance, • Produce and present data-driven reports to senior management, • Deputise for Operations Management when required About You • Successful candidate will need proven experience leading a large team in a fast-paced pick / pack warehouse distribution environment, • A deputy Shift Manager looking for their next step up may also be considered if from a large pick / pack operation, • Strong operational and commercial awareness, • Results-driven, resilient and decisive under pressure, • Excellent planning, organisational and analytical skills, • Confident communicator with the ability to handle challenging situations professionally, • Passionate about developing people and improving performance

Maintenance Team Leader - CE&I (Control, Electrical & Instrumentation) Salary: £59,870 - £66,522 (dependent on experience) Total Reward & Benefits Annual leave: 25 days plus bank holidays Holiday entitlement increases annually after Year 2, up to a maximum of 30 days plus bank holidays Option to accrue additional holiday hours via the accrued hours scheme Annual bonus: Performance-based bonus up to 10% Pension: Employer contribution of 16% where the employee contributes 11% Private medical insurance: Single cover included Life assurance: 7 × basic salary if opted into the pension scheme 1 × basic salary if not opted in Flexible working: Flexible start times between 07:30 and 08:00 Role Purpose The Maintenance Team Leader (CE&I) will provide hands-on, discipline-biased leadership across all maintenance, repair, installation, commissioning, calibration, inspection and improvement activities for process plant and associated systems. This is a visible, people-focused leadership role within a well-established and experienced maintenance team. The postholder will act as the work centre owner for CE&I, lead senior technicians, and play a key role in maintenance planning, execution and continuous improvement, whilst maintaining the highest standards of safety, quality and compliance in a highly regulated environment. The role offers long-term stability, significant investment in assets and people, and the opportunity to shape capability through training and development. Working Pattern & Environment 70% office-based, focused on leadership, planning, coordination and improvement 30% site-based, overseeing execution, supporting technicians and maintaining visible leadership Stable, established, experienced team with strong retention Overtime required during outages: Typically two outages per year Working pattern: 6 days per week Expected periods: April-May and September-November Key Strategic Context The organisation is undergoing a £1.3bn investment programme to increase capacity and sustain long-term operations - Major investment in training and development, including support for formal degree-level qualifications - Strong focus on long-term workforce capability, not short-term fixes Key Responsibilities Leadership & People Development Lead, coach and support Senior Technicians and CE&I Technicians to deliver safe, high-quality maintenance outcomes - Be present, visible and available for the team - providing support without micromanaging - Take full responsibility for training, development and competency planning, ensuring future capability - Create a high-trust, high-engagement team culture Maintenance Execution & Planning Coordinate and deliver planned maintenance in line with weekly and daily schedules - Act as a key contributor to maintenance planning and scheduling meetings - Deputise for the Maintenance Execution Manager when required - Support turnaround and outage delivery Safety, Compliance & Plant Integrity Lead by example in safety, security and environmental compliance - Ensure Safe Systems of Work are followed at all times - Be responsible for sign-off of RAMS, technical instructions and work packs - Maintain full compliance with regulatory and licence conditions Reliability & Continuous Improvement Lead fault-finding, root cause analysis and corrective actions - Contribute to preventative, predictive and proactive maintenance strategies - Drive continuous improvement in plant reliability, availability and cost efficiency Who We're Looking For This role suits a hands-on maintenance professional who has progressed through the ranks into management. You'll be someone who: Has been "on the tools" and understands the realities of frontline maintenance - Brings credibility with technicians through practical experience - Is a strong, clear communicator who engages people at all levels - Is visible, supportive and approachable - not a micromanager - Takes ownership of coaching, development and succession planning Skills, Experience & Qualifications Essential Recognised apprenticeship in an electrical, instrumentation or control discipline - HNC / NVQ Level 3 / City & Guilds (or equivalent) - Several years' experience in a front-line maintenance leadership or supervisory role - Experience in a highly regulated or safety-critical environment - Strong knowledge of safe systems of work and risk-based maintenance Desirable Degree in a relevant engineering discipline - IOSH, NEBOSH or similar safety qualification Why This Role Stands Out Long-term stability and established, experienced team - Major capital investment and modernisation programme - Genuine commitment to training, qualifications and internal progression - Leadership role with autonomy, influence and visibility - Competitive salary, pension and bonus structure For more information, click apply #technicalpartners

Client: - Equans Job Title: - Administrator Base Location: Floor Equans Office, Floor 2, Ellesmere Port Library, CH65 0BG Job type: - 6-month Salary: PAYE - £12.71 /hour Job description EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services, specialising in smart buildings, green mobility, district energy, as well as renewables. EQUANS' 13,500 UK & Ireland employees support the transition to net zero and digital and industrial transformations. EQUANS is a Bouygues group company. Roles & Responsibilities Act as the first point of contact for clients and internal stakeholders, providing support across a range of administrative tasks. Manage day-to-day administrative operations, ensuring smooth delivery of services in line with contract requirements. Handle postal duties including scanning, sorting, and forwarding documents efficiently. Maintain and update multiple databases, ensuring data accuracy and integrity at all times. Issue and manage ID badges, access fobs, print cards, and site keys in line with security procedures. Monitor and manage shared inboxes, responding promptly to queries and escalating issues when necessary. Support the coordination and tracking of work orders, ensuring timely completion and compliance with KPIs. Assist in preparing end-of-month reports, including data collection such as overtime tracking and audit information. Provide reception cover when required, ensuring a professional and welcoming front-of-house experience. Attend meetings and accurately record minutes, particularly during council or stakeholder meetings. Qualifications / Experience Previous experience in an administrative or business operations role. Strong interpersonal skills with the ability to build effective working relationships. Excellent verbal and written communication skills. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Experience in managing databases and handling data entry with high accuracy. Ability to plan, organise, and prioritise workload effectively in a fast-paced environment. Experience supporting operational or facilities management teams is desirable. Strong attention to detail with a high level of accuracy in all tasks. Ability to work independently as well as collaboratively within a team. A proactive and customer-focused approach with strong problem-solving skills. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Front Office operations and hospitality service standards.

You juggle tasks with ease, keeping the front desk running smoothly and guests happy.

ASSISTANT FRONT OFFICE MANAGER. Above all else, the Front Office Assistant Manager will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. We want the Virgin Hotels to be considered one of the best places to work in the hospital

The Senior Front Office Risk Manager will report to the Head of Front Office Risk and will support the Head in directing the London team's activities. The Senior Front Office Risk Manager will manage and take accountability for team members day-to-day output ensuring the team supports the realisatio

A leading recruitment firm is seeking a Quant Strategist for a prominent Specialist UK Insurer.The role involves developing and enhancing quantitative models for the ALM team, requiring strong quantitative skills and proficiency in languages like Python, Matlab, or R.Candidates should possess proble

A leading Global Investment Banking organisation is seeking an experienced Product Controller for a 6-month contract in London.The role involves critical responsibilities in profit & loss reporting and financial governance.Candidates should have proven experience in product control, strong understan

This position offers practical exposure to front-office operations in a dynamic environment, making it suitable for commercially minded legal professionals.

A leading financial services organisation is seeking a Front Office Recruiter to play a vital role in recruiting top talent for trading and quantitative research in London. Candidates should have over three years of experience in front office recruitment, with a proven record in hiring competitive c

Senior Front Office Software Engineer. We build the platforms that help our front‑office teams understand market behavior, forecast price movements, and manage risk. Design and implement cloud‑native tools, including real‑time analytics, visualization interfaces, and workflow automation, that

A leading financial services company is seeking a Front Office FP&A Analyst on a 12-month contract.

As we finalise our refurbishment and soft re‑branding, we are looking for an experienced and highly professional Front Office Manager to lead our front‑of‑house operation at our 72‑bedroom boutique hotel in the heart of Central London. Proven experience in a Front Office Manager or Front of

Front Office Equities Quantitative Developer. Ensure scalability, performance, and stability of front-office systems.

A leading luxury hotel brand in Greater London seeks a Front Office Manager to oversee the Front Office team and ensure high service standards.

A leading systematic investment firm in London seeks an exceptional early-career Quantitative Researcher to work alongside experienced professionals.You will engage in generating and refining predictive signals, conducting backtests, and enhancing research methodologies.Ideal candidates should have

Reporting & Controls – Prepare Front Office dealing reports, P&L summaries, and dashboards; ensure timely and accurate trade capture in Treasury systems; support end-of-day processes; adhere to segregation of duties and strong governance standards. Experience in a Treasury Front Office, Corporate

Synechron is looking for a Senior Murex Front Office Business Analyst to cover Production support for a tier-1 Japanese Bank. You will work closely with front office users, building a deep understanding of the Murex system to deliver robust, innovative solutions that drive efficiency and profitabili

A leading UK asset manager is seeking an Analytics Developer/Python Developer in London.This impactful role focuses on creating production-grade Python analytics and dashboards to assist investment decision-making across various markets.Ideal candidates will have strong Python skills, experience wit

A recruitment firm is seeking a Senior Business Analyst to join a front office investment technology team in the United Kingdom. Candidates should have strong experience in front office environments and a solid understanding of investment processes.

A leading financial consulting firm in Greater London is seeking a Senior Murex Front Office Business Analyst for a multi-year contract role. The ideal candidate should have over 6 years of Front Office Murex experience and strong analytical skills.

We are looking for a Product Manager to partner closely with an AI Engineering lead to shape the strategy, development, and rollout of AI‑driven workflows within a front-office environment.

A leading global financial services platform is seeking an Application Support Analyst to work within their Front Office team.

A leading energy trading firm is seeking a Senior Front Office Risk Manager in London.

A leading investment management technology firm in Greater London is seeking a Client Enablement – Functional Specialist to enhance product adoption among front office users.

A leading trading division is seeking a Quant Developer in London to bridge financial research and production engineering.The successful candidate will engage directly with traders and risk managers, developing live models that generate PnL.Ideal candidates will have 10-15 years in quant research an

A leading institutional investment organisation is seeking a Business Analyst to support Front Office change initiatives within its investment platform.

A specialist school in the United Kingdom is seeking an organised and friendly Receptionist/Administrator to manage the front office and assist with various administrative tasks.

You will collaborate with front-office and technology teams to ensure robust FIX connectivity and manage message flows.

A tech-native consultancy in London is seeking a skilled Front Office IT Support Engineer to enhance their trading and electronic systems.

A leading asset management firm in London is seeking a Principal Engineer to act as the main contact for Finance and Tech inquiries.You will lead hands-on projects leveraging your expertise in Python while contributing to a collaborative and thriving company culture.Ideal candidates should possess s

Orchestrade Business Analyst | Front Office | Energy Trading | ETRM/CTRM | 6 Months Rolling | Upto €/£1200/Day | Hybrid | Inside IR35. Collaborate closely with offshore & onshore Front Office stakeholders and technical teams. Spot trades and other front‑office flows).

A leading financial technology firm in the UK is seeking a candidate with over 5 years of experience in Murex, specifically in Front Office or Risk modules.

A leading FinTech firm in London is seeking a Trading Production Support Engineer to focus on supporting Front Office Trading Applications.

The Front Office Associate greets and registers guests, providing prompt and courteous service. A Front Office Associate represents Hilton Brands on behalf of our guests and works with other team members. Guest Services, Operations, and Front Office.

A luxury hotel chain in Greater London is seeking a Front Office Receptionist to deliver exceptional service and assist guests in a fast-paced environment.

A leading financial services company is seeking an experienced Murex Front Office Developer to work on enhancements for Murex business users.

A consulting firm in the UK is seeking an individual to manage application support across various desks, including index flow and commodities.Responsibilities include configuring proprietary software for trading and executing bug reports.The ideal candidate has strong communication skills, programmi