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  • Head Waiter / Waitress
    Head Waiter / Waitress
    6 days ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Security Guard
    Security Guard
    30 days ago
    £14–£15.5 hourly
    Full-time
    Perivale

    We are seeking a highly professional, customer-focused Security Officer or Door Supervisor to ensure a safe, welcoming, and relaxed environment for all our customers and staff at Pear Tree Park Bistro in Perivale-Greenford This role requires an individual who excels in public interaction, has a calming presence, and can proactively manage access and minor disturbances with diplomacy and confidence. Key Responsibilities Provide a highly visible and professional security presence during all operating hours mainly ebenings Manage access control, especially during busy periods or private events. Act as a welcoming front-of-house face, offering assistance and directions to customers Conduct internal and external patrols of the bistro and immediate surrounding area within the park to deter anti-social behaviour. Maintain accurate daily occurrence logs and incident reports. Respond efficiently and calmly to alarm activations, incidents, and first-aid situations. Liaise closely with the Bistro Management team and local authorities. Essential Requirements Must hold a valid SIA Licence (ideally Door Supervisor, though Security Guarding considered based on experience). Proven experience in a customer-facing security role, preferably within a hospitality, retail, or corporate environment. Excellent communication skills and fluency in English. Reliable, punctual, and highly professional demeanor. Ability to work evenings, weekends, and flexible shifts as required by the business. What We Offer Competitive hourly wage of £14.00- £15.50 plus tips The opportunity to work in a unique, non-confrontational environment that prioritizes customer service. Complimentary staff meals during shifts. A stable, full-time employment contract How to Apply Please reply to this AD if interested. We look forward to hearing from dedicated professionals committed to hospitality

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