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Full time customer service jobs in Richmond - Page 3Create job alerts

  • Production Technician and Precision Fitter - Personalised Metal and Wood
    Production Technician and Precision Fitter - Personalised Metal and Wood
    28 days ago
    £41700–£45000 yearly
    Full-time
    London

    Role Overview We are looking for a highly skilled Production Technician & Fitter to join our creative manufacturing team. This role is unique: it combines the technical "bench fitter" skill set with modern digital fabrication. You will be responsible for the setup, operation, and maintenance of our precision machinery (Laser Engravers, UV Printers, CNC cutters) to produce high-quality, bespoke accessories and gifts from metal and wood. Key Responsibilities & Tasks 1. Production Fitting & Assembly • Precision Assembly: Fit and assemble small-scale metal parts and sub-assemblies (such as welding necklaces, attaching clasps, or inlaying metal into wood) to fine tolerances., • Technical Specifications: Examine digital drawings and customer specifications to determine the most efficient sequence of operations for custom orders., • Finishing: Use hand tools and bench techniques to ensure all metal and wood products meet our "Prestige" quality standards before dispatch. 2. Machine Operation & Digital Fabrication • Laser & UV Systems: Calibrate and operate laser engraving and UV printing machinery, adjusting settings for different materials including stainless steel, silver, wood, and acrylic., • Material Preparation: Execute the cutting and preparation of raw metal and wood sheets to required dimensions using industrial cutting equipment. 3. Maintenance & Engineering • Plant Maintenance: Install, repair, and service our industrial production machinery to minimise downtime., • Fault Diagnosis: Examine the operation of electrical and mechanical components within our engravers and printers, making adjustments to ensure laser alignment and print head accuracy., • Tooling: Maintain and sharpen cutting tools and jigs used in the daily production of accessories.

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  • Supervisor
    Supervisor
    30 days ago
    £13.5 hourly
    Full-time
    London

    As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at The Prince of Wales in Kensington, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more… As a Team Leader, you will… Provide customers with a heartfelt and memorable experience each and every time they visit. Deputise for the management team and resolve any issues that arise in their absence. Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork. Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible. What you’ll bring… A great eye for detail, making sure every pint is poured to perfection. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. An ability to think on your feet and adapt to whatever challenges arise during a busy shift. A positive can-do attitude and be a real team player.

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  • Operations Manager
    Operations Manager
    1 month ago
    £35000–£45000 yearly
    Full-time
    London

    Operations & Store Management Lead (Fast-Track to Partnership) Europafoodxb (UK) is recruiting a hands-on, high-performing leader to take ownership of daily operations, staff management, and problem-solving across our food retail/convenience business. This is a growth role for someone who can switch from selling on the shop floor to resolving operational issues immediately—calmly, quickly, and effectively. What you’ll do • Lead the store team day-to-day: standards, rota, performance, training, discipline where needed, • Solve operational issues fast (customer escalations, stock gaps, supplier/delivery issues, compliance), • Drive sales and service: lead by example on the floor when required, • Maintain excellent availability and reliability during busy trading periods, • Implement systems to improve efficiency and reduce errors, • Work closely with owners and develop into a wider business leadership role What we’re looking for (must-haves) • Full UK driving licence, • 3–4+ years management experience (retail/operations), • Excellent English (spoken and written), • Food retail / convenience / supermarket experience, • Fast, organised, resilient, trustworthy; takes ownership without excuses, • Hungry to learn, develop, and stay long-term (partnership pathway for the right person) What you get • Competitive salary (based on experience) + performance progression, • Sponsorship Visa provided if required, • Genuine growth: responsibility, leadership development, and long-term partnership potential To apply Send your CV + a short note explaining why you fit a fast-paced “ownership” role and your availability.

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  • Bar Supervisor
    Bar Supervisor
    1 month ago
    Full-time
    London

    Welcome to The Ivy Asia Chelsea, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights. We’re searching for a dynamic Bar Supervisor to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Bar Supervisor: You will oversee bar operations in the absence of the Bar Manager. Bar Supervisor responsibilities include managing stock, serving guests, placing stock orders, and ensuring product quality. You will assist in the training of all employees, ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner. They make sure customers receive the best service possible, upholding a constant level of staff productivity. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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  • Dog Carer and Driver
    Dog Carer and Driver
    2 months ago
    £27000–£31000 yearly
    Full-time
    London

    At Tiny’s Social Club, we believe great care comes from structure, balance, and heart. Our daycare program is designed to give dogs the right mix of stimulation, rest, play, and learning, helping them grow in confidence and wellbeing every day. We’re looking for people who share our vision of thoughtful, elevated dog care. If you’re passionate about creating meaningful experiences for dogs (and their humans), we’d love you on our team. As a Dog Carer & Driver, you’ll be an essential part of the Tiny’s team, ensuring every dog’s day runs smoothly from home to club and back again. You’ll safely transport dogs, support them through their daily routines of walks, rest, and play, and contribute to the calm, structured atmosphere that defines our daycare. You’ll also use our online system to complete daily service reports for clients, sharing thoughtful updates that reflect each dog’s experience and wellbeing. Key Responsibilities: • Safely collect and drop off dogs from their homes, ensuring a calm and positive transition., • Walk, supervise, and engage dogs throughout the day, following our structured daycare schedule., • Observe behaviour and wellbeing, communicating clearly with the team about any changes or needs., • Complete daily service reports through our online system, keeping clients informed and reassured., • Maintain cleanliness, safety, and organisation within the daycare and vehicle., • Build trusting relationships with dogs and their owners through consistency and care. Requirements: • Genuine love for dogs and a deep understanding of their behaviour and needs., • Prior experience in dog walking, pet care, or a related field., • Comfortable working outdoors regardless of weather conditions., • Highly reliable, with a strong work ethic., • Willingness to undergo a DBS (Disclosure and Barring Service) check., • Must be over 25 years of age for insurance., • Must possess a valid clean driver's license, be comfortable driving and have at least 5 years driving experience., • Monday to Friday role. With some weekend work once or twice a month., • Must be comfortable using an online booking app for scheduling and communication., • Strong communication skills and the ability to work within a team., • This is a customer facing role so you must be well presented, well spoken with good English and outstanding communication skills. Benefits: • You will have lots of dogs to cuddle and play with!, • You will receive dog first aid training from Dog First Aid Franchise Ltd., • Free uniform and subsidized Muck Boots, • Opportunity to expand your knowledge and skills in dog care., • Competitive compensation within the pet care industry. Working Hours: • Monday to Friday 8:00 AM to 5:30 PM.

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