Tenancy Support Caseworker South West
hace 4 días
Bournemouth
Tenancy Support Caseworker (South West) Location: South West (e.g. Wiltshire, Bournemouth, Dorset, Somerset, Swindon) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, our customers are at the heart of everything we do. We’re looking for a Tenancy Support Caseworker to join our Locality Team across the South West (e.g. Wiltshire, Bournemouth, Dorset, Somerset, Swindon), ensuring our customers receive high quality, responsive and personalised support. What you’ll be doing: • Provide tailored support and advice to customers, including regular engagement and home visits., • Assess customer needs and develop outcome-focused, person-centred support plans., • Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention., • Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate., • Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness., • Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals., • Attend and contribute to multi-agency meetings to support positive customer outcomes., • Maint...