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Job Role: Operations Manager (Asset Management) Location: Hybrid (Remote, Site based, Office) Hours: 35 hours per week At Innovus we are committed to delivering market leading solutions and professional services and as an Operations Manager (Asset Management), you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced, and innovative people who deliver business expertise and service across the property industry. Working on this important investor client contract, as Operations Manager you will be enthusiastic about contributing to our vision by: • Working in conjunction with the Associate Director, Statutory Compliance Manager, Building Remediation Manager and Communications Manager to pro-actively manage major operational issues across the Building Safety Team within the client's portfolio and to ensure that the landlord’s obligations are effectively managed, and the Asset Manager’s requirements are fully met., • Supporting the Associate Director in monitoring performance ensuring all assets are maintained safely and fully compliant with statutory requirements., • This role reports to the Associate Director of Asset Management. Main Responsibilities • Pro-actively managing operational issues related to Building safety and remediation ensuring that the landlord’s obligations are effectively managed, and the Asset Manager’s requirements are fully delivered., • Lead cross-functional meetings to seek solutions to resolve escalated operational site issues., • Proactively manage contractors, consultants, and other professional advisors to ensure they efficiently support the Asset Manager., • Attend site meetings with developers, third party managing agents, RMCs and leaseholders as required., • Acting as representative for the Asset Manager with ad-hoc issues as they arise between leaseholders, residents and managing agents., • Provide advice on buildings, projects, and management issues to the Asset Management team, as necessary., • Managing complaint escalations and performance concerns with any third-party Managing Agent performance., • To consult with internal specialists and group support services to deliver a seamless end to end service to the fund., • To support other Asset Management activity as required., • Be available to be the focal point of out-of-hours function and engage with crisis management escalations on a rotational basis. Skills and Experience • Educated to degree level or equivalent, • Preferably IRPM/RICS qualified with 5+ years management experience working with a complex property portfolio., • A working understanding of the Building Safety Act 2022 and other relevant legislation pertaining to Building Safety is highly desirable., • Experience of managing mixed-use and complex residential portfolios essential, • Enjoys the buzz of working in a high-pressure, results-driven environment with the need to meet multiple deadlines and juggle priorities., • Confident, open, and articulate communicator both orally and in writing; with exceptional relationship building skills., • Good knowledge of supporting clients in relation to operational and building safety in Multi-storey, Multi-occupied Residential Buildings., • Excellent IT skills and up to date with modern technology. The Benefits Our customers deserve the best and the same applies to our people. We’ll support you with all the technology, training, and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. Diversity We’re committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants. Ready to apply: Click the ‘Apply’ button to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

Job Title: Data Operations Manager Location: Midlands (Droitwich) Job Type: Full-Time (40 hours per week) (Hybrid) Salary: Up to £65,000 per annum Job Summary: As the Data Operations Manager your role reports to the Head of Platforms & Data, leading our data engineering and integration requirements and ensuring seamless data services for the business from data modelling, data analysis, provisioning data for consumption and supporting business reporting and intelligence aligned to business strategy. This role is responsible for managing data engineers, overseeing the development of automated pipelines in Databricks, and driving efficient data operations that support business needs. Responsibilities Data Operations & Integration • Oversee the design, development, and maintenance of automated data pipelines in Databricks, ensuring efficiency and scalability., • Manage data integrations across various platforms, ensuring seamless data flow between systems., • Ensure data quality, governance, and compliance with industry standards and business requirements., • Optimize ETL/ELT processes to improve performance and reliability. Team Leadership & Collaboration • Lead and mentor a team of data engineers, fostering a culture of innovation and continuous improvement., • Collaborate with business stakeholders to understand data needs and deliver solutions that drive insights and decision-making., • Work closely with data analysts, scientists, and IT teams to ensure alignment on data strategy and execution. Automation & Performance Optimization • Drive the automation of data workflows, reducing manual intervention and improving efficiency., • Monitor and optimize data pipeline performance, ensuring minimal downtime and maximum reliability., • Implement best practices for data engineering, including version control, testing, and documentation. Data Services & Business Enablement • Provide data services that empower business teams with reliable, timely, and actionable insights., • Ensure data accessibility and usability for reporting, analytics, and AI/ML initiatives., • Develop self-service data solutions, enabling business users to leverage data effectively. Person Specification • A role model, able to always demonstrates and uphold Airband’s values., • Excellent planning and organisational skills, resilient with the ability to successfully manage conflicting priorities., • Self-starter, able to take the lead and brings projects and tasks to completion, • An eye for detail, focused on implementing robust controls and processes, • Has tenacity with repeated and enduring efforts to overcome obstacles and/or to complete tasks, • Pursues excellence in line with the organisation’s norms and values Essential • Proven experience in managing data operations, integrations, and engineering teams., • Strong expertise in Databricks, including Delta Lake, Spark, and automated pipeline development., • Hands-on experience with ETL/ELT processes, data governance, and cloud-based data platforms., • Proficiency in SQL, Python, or Scala for data processing and automation., • Familiarity with data architecture, warehousing, and business intelligence tools. Desirable • Experience with Azure Data Services, AWS, or GCP., • Knowledge of CI/CD for data pipelines and DevOps practices., • Understanding of data security, compliance, and regulatory requirements Airband Benefits • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Job Title: Head of Platforms & Data Location: Midlands (Droitwich) Job Type: Full-Time (40 hours per week) (Hybrid) Salary: Up to £90,000 per annum + £4,800 Car Allowance + discretionary annual bonus Job Summary: The Head of Platforms & Data is responsible for designing, developing and operating the platform ecosystem that enables Airband’s Fixed Wireless Access (FWA) business to scale. This includes the business and operational support systems (BSS/OSS), the API and integration layer and data architecture that supports customer activation, service assurance, billing, field operations and wholesale enablement. The role ensures all platforms are scalable, modular and interoperable, enabling seamless workflows between commercial systems, network systems and operational tools Responsibilities Platforms Architecture & Evolution • Own the end-to-end architecture for BSS and OSS platforms., • Ensure platforms are API-first, modular and scalable, avoiding vendor lock-in., • Maintain a platforms roadmap aligned with network growth, service models and business strategy. API & Systems Integration • Own the API strategy and integration layer connecting BSS, OSS, Network Monitoring, Customer/Wholesale portals and Data platforms., • Define API standards, governance, security and lifecycle control., • Drive workflow automation to reduce manual provisioning and service handling. Data Strategy & Data Platform • Define the enterprise data model and data governance framework., • Lead development and scaling of the data platform (warehouse / lake)., • Ensure high-quality data supports customer insight, service assurance, capacity analytics and commercial reporting. BSS/OSS Operational Design • Define and refine core business and service workflows (activation, inventory sync, provisioning, incident/change processes, wholesale enablement)., • Ensure tooling supports reliable, repeatable and automated operations. Delivery & Vendor Management • Manage platform vendors, integrators and outsourced delivery partners., • Balance build vs buy to optimise cost and delivery speed., • Ensure platform enhancements are delivered predictably, tested and documented. Leadership & Governance • Lead a multi-disciplinary platforms and data team., • Establish platforms governance, architecture review boards and structured change control., • Communicate platform roadmap and progress to executive stakeholders. Key Success Measures • Stability, extensibility and reduction in manual handoffs., • Reduction in time from order to service activation., • Accuracy and usability of operational and commercial data., • Increased automation across Service Operations and Networks., • Delivery of platform capabilities aligned to scaling roadmap. Person Specification • A role model, able to always demonstrates and uphold Airband’s values., • Excellent planning and organisational skills, resilient with the ability to successfully manage conflicting priorities., • Self-starter, able to take the lead and brings projects and tasks to completion, • An eye for detail, focused on implementing robust controls and processes Airband Benefits • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Job Title: Head Of Networks Location: Droitwich (Hybrid with occasional travel) Job Type: Full-Time (40 hours per week) - (on call as required) Salary: up to £85,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Networks will lead the end-to-end management and strategic development of Airband’s network and physical infrastructure. This pivotal role oversees ISP network operations—including IP core, BNG, access, capacity, and CPE—while managing the full lifecycle of physical assets such as FTTP infrastructure, legacy FWA sites, cabinets, and private facilities. Combining technical expertise with strong leadership, the post holder ensures network services and infrastructure are reliable, scalable, secure, compliant, and cost-effective. Responsibilities include technical direction, asset lifecycle and financial management, and team leadership. Working collaboratively with Network Operations, Engineering, Field Teams, Project Management, Finance, and external partners, the Head of Networks drives infrastructure resilience, regulatory compliance, and exceptional customer service, aligning with ITIL best practices. Responsibilities Network Operations & Performance • Lead and manage the Network Operations Centre (NOC) and network engineering teams, ensuring high-quality operational support for ISP services., • Ensure day-to-day availability, performance, and security of the ISP network., • Operate and maintain broadband network infrastructure including:, • BNG platforms (subscriber management, authentication, policy control, QoS), • IP core and aggregation networks (routing, MPLS, VRFs, segment routing), • Internet transit, IXPs, peering, and interconnects, • Oversee IP address management, including RIPE allocations, DHCP, CGNAT platforms., • Ensure effective support and lifecycle management of the CPE estate, including firmware, provisioning, TR-069/USP ACS platforms, and interoperability testing., • Monitor and manage network capacity across access, backhaul, and core layers, planning upgrades ahead of demand., • Develop and implement asset management strategies for physical infrastructure assets, including FWA sites, cabinets, and private facilities., • Conduct asset condition assessments, audits, and performance evaluations., • Track asset lifecycle status, performance, service life, and replacement schedules., • Ensure assets are operated and maintained in line with industry standards, regulatory requirements, and organisational objectives., • Maintain accurate asset and network records using asset management systems, GIS, and network management tools., • Produce regular reports covering asset condition, network performance, risks, compliance, maintenance activity, and financial performance., • Identify and mitigate operational, financial, environmental, and security risks related to network and infrastructure assets., • Ensure compliance with all relevant legislation, regulations, safety standards, and best practices., • Own and manage budgets for network and infrastructure assets, including hardware, software, licensing, maintenance, and capacity expansion., • Forecast future investment requirements based on growth, asset condition, and technology roadmaps., • Develop long-term network and asset management strategies aligned to business objectives. Stakeholder & Vendor Management • Work closely with Engineering, Operations, Field Engineering, Customer Service, and Project teams to align asset and network priorities., • Liaise with regulators, contractors, service providers, and vendors to ensure effective delivery of maintenance, upgrades, and projects., • Build and manage strong supplier and partner relationships. Leadership & People Management • Set clear objectives, performance standards, and expectations for team members., • Provide coaching, mentoring, and regular feedback to develop skills and performance., • Allocate work effectively based on skills and priorities., • Lead teams through change, fostering engagement, accountability, and continuous improvement., • Strong Management expertise in IP networking and ISP infrastructure, • Proven infrastructure asset management experience, • Strategic thinking with the ability to develop long-term plans, • Strong financial and commercial acumen, • Excellent leadership, people management, and coaching skills, • Strong analytical, data-driven decision-making capability, • Excellent written and verbal communication skills, • Strong organisational and planning skills with the ability to manage competing priorities, • Proactive problem-solving mindset with high attention to detail, • Flexible, adaptable, and resilient in a changing environment, • 5+ years’ experience in network and/or infrastructure management roles, • In-depth knowledge of IP networking, TCP/IP, and data protocols, • Proven experience managing teams and operational environments, • Full UK driving licence, • CCNA, CCNP or equivalent networking certification, • Familiarity with ISO 55000 / ISO 55001 asset management standards, • IAM certification or qualification, • BSc degree in Computer Science, IT, Engineering, or related discipline What can Airband Offer you? • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • We offer hybrid working – a mix of working from home and in the office., • Free Broadband - If you are in our coverage, you can benefit from free broadband with us!, • 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans., • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving license may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.

Airband are looking to recruit an NetDevOps Engineer We are offering a competitive salary depending on experience + benefits. Welcome to Airband Airband is an internet service provider bringing highspeed broadband to rural communities from North Wales down to Devon and Somerset. Having built our network our strategic focus is to increase our customer connections, and we are looking for a talented NetDevOps Engineer to support us on the next step of our journey. What you can expect in the role: Our NetDevOps Engineer forms part of our dedicated Network Engineering Division, reporting to the Head of Networks, the role offers the opportunity to be responsible for automation, optimisation and streamlining Airband’s network automation tasks. The role is focused on integrating modern software practices into network operations to improve efficiency, scalability and reliability. What you need to succeed in the Role: You will have proven experience of working within NetDevOps or DevOps within a telecommunications carrier or internet service provider. Experience with APIs for networking and system. Effective collaboration skills with the ability to work closely with software, network infrastructure, and NetDevOps teams. Excellent problem-solving and analytical skills are key in order to troubleshoot complex network issues and develop automation solutions. You will have an adaptable and resilient attitude with a willingness to adopt and learn emerging tools and frameworks. Plus: • CCNP or equivalent vendor certification, or appropriate experience is desirable., • Proficiency in Python, Perl, Go and Bash for scripting and automation., • Solid understanding of networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS)., • Experience with network hardware (e.g., routers, switches)., • Familiarity with tools like Ansible, Terraform, or Chef, Nautobot., • Knowledge of tools like Prometheus, Grafana, or Zabbix for performance and fault monitoring. More about the role: • Automation of Network Tasks, • Provisioning and Configuration: Automating tasks such as deploying network devices, updating configurations, managing network resources., • Network Changes: Implementing Infrastructure-as-Code (IaC) practices for consistent and repeatable configuration changes., • Tools: Use automation tools like Ansible, Python scripts, Terraform, Github and custom CI/CD pipelines for managing the network infrastructure., • Monitoring and Performance Optimization Deploy systems to monitor network performance, health, analytics., • Automate alerting for issues such as high latency, packet loss, or other alarm conditions., • Use telemetry data and tools like Grafana, Prometheus, or SNMP-based systems to ensure network reliability., • Implement tools to analyse streaming telemetry and subsequently act on., • Integration with CI/CD Pipelines Incorporating network and system changes into CI/CD workflows. Automating testing and validation for network updates before deploying changes to production environments., • Collaboration with Cross-Functional Teams, • Work with network engineering, network operations, and NetDevOps engineers to align networking with overall infrastructure goals., • Integrate networks seamlessly into larger application deployment processes., • Security Integration: Implement and automate security practices such as access control and compliance checks., • Use automation to maintain security baselines and address vulnerabilities quickly., • Scripting and Development: Write custom scripts in Python, Bash, or other languages to automate repetitive networking tasks., • Develop APIs or leverage existing APIs for integrating network management into broader IT systems., • Testing and Validation: Use simulation tools or virtual labs to test network changes., • Validate configurations and network policies through automated unit and integration tests. What can Airband offer you? • Competitive basic salary and package, • 25 days of paid leave a year rising to 30 plus bank holidays with service., • 5% Airband pension plus a minimum 3% employee contribution., • Customer referral bonus - a thank you for every customer you send our way., • Free Broadband - If you are in coverage, you can benefit from free broadband with us!, • 20% off monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans., • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service), • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!, • Refer a friend reward scheme Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check is required for a number of our roles, particularly those that are customer-facing including Field Sales Advisor roles. Also, a driving license may be required for positions that require you to be out in the field as part of the role. Recruitment Agency support is not required at this time.

At Costa, you can go beyond the day-to-day. The Costa Financial Support Fund, supporting our team members who find themselves in unexpected financial pressure. Being a Field Service Engineer means so much more than maintaining our Costa Express equipment.