AI Product Lead
5 days ago
Southampton
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. The company oversees £141.9 billion in customer investments (as at end March 2026). It offers financial advice, investment platforms, multi‑asset investment solutions, discretionary fund management, and caters to two segments: Affluent and High Net Worth. Affluent includes the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors. High Net Worth covers the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning, offering a highly personalised service to private clients, charities, trustees, and professional partners across the UK, Ireland and Channel Islands. Quilter continuously modernises, becomes more customer‑centric, and welcomes bold ideas and innovation to remain ahead of the industry. The AI Product Lead sits within the Chief Data Office, reporting directly to the Head of AI. The role is permanent, based in London or Southampton, and operates at Level 5. The successful candidate will shape, deliver, and govern AI products across Quilter, ensuring alignment with business priorities, regulatory expectations, and responsible AI standards. • AI Product Strategy & Roadmap – Define and own the AI product vision, roadmap, and prioritisation of use cases aligned to business value and strategic objectives. Translate business needs into clear AI problem statements and delivery plans., • Project & Delivery Management – Lead end‑to‑end delivery of AI products using agile methodologies and manage milestones, dependencies, and risks to ensure timely, high‑quality outcomes., • Value Realisation & Adoption – Track product performance, business impact, and user adoption. Ensure AI solutions deliver measurable outcomes and evolve based on feedback and metrics., • AI Governance & Responsible AI Alignment – Collaborate closely with AI Governance, Risk, Legal, and Compliance teams to ensure all AI products adhere to Quilter’s AI governance framework., • Model Risk & Evaluation Oversight – Apply robust evaluation frameworks across ML and GenAI solutions, including accuracy, fairness, bias, explainability, and hallucination monitoring. Support model validation prior to production deployment., • Stakeholder Engagement & Leadership – Build strong collaborative relationships across business units, technology, and senior stakeholders. Act as a trusted advisor, ensuring alignment, transparency, and effective communication throughout the product lifecycle., • Cross‑Functional Collaboration – Work closely with AI Scientists, Engineers, Product Owners, and business SMEs to ensure seamless delivery of AI solutions across the AI development lifecycle., • Leadership & Team Contribution – Lead and mentor team members where appropriate, fostering a high‑performance, collaborative, and delivery‑focused culture. Provide technical and product leadership input into the evaluation of AI vendors and external solutions. Support due diligence, risk assessment, and alignment to Quilter’s standards for secure and responsible AI adoption. • Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Engineering, Business, or similar)., • Advanced degree (MSc/PhD in AI, Data Science, or related field) is advantageous but not required., • Certifications in AI/ML, Product Management, or Agile Delivery (e.g., Scrum, SAFe) are advantageous., • Strong understanding of Machine Learning, Generative AI, and LLM‑based solutions., • Knowledge of AI product lifecycle and delivery frameworks, including agile methodologies., • Solid understanding of AI governance frameworks, model risk management, and regulatory requirements (GDPR, EU AI Act, FCA guidance)., • Awareness of AI/ML evaluation techniques and performance measurement., • Understanding of third‑party AI ecosystems and vendor integration approaches., • Proven experience in AI Product Management, AI Delivery Lead, or similar roles., • Demonstrated success delivering AI/ML or GenAI products from concept to production., • Strong experience in agile project delivery and backlog prioritisation using JIRA or similar tools., • Experience working within regulated industries (financial services preferred)., • Experience contributing to AI governance, model validation, and risk management processes., • Experience evaluating and onboarding third‑party AI vendors and solutions., • Strong strategic thinking with the ability to balance innovation, delivery, and risk., • Excellent project management, planning, and organisational skills., • Strong stakeholder management and influencing capability across all levels., • Excellent communication and presentation skills, including executive‑level engagement., • Ability to translate complex AI concepts into clear, business‑driven outcomes., • Collaborative, proactive, and delivery‑focused mindset. We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. • Do the right thing: Act with integrity and go above and beyond in service of clients and communities., • Always curious: Continuously seek new ideas and knowledge, encouraging experimentation and keeping ahead of client needs., • Embrace challenge: Aim high to transform potential into meaningful outcomes, driven by ambition and commitment to growth., • Stronger together: Achieve more collectively, speak openly, listen actively, support each other, and embrace new ideas, while taking ownership and trust., • Holiday: 182 hours (26 days), • Quilter Incentive Scheme – All employees eligible to participate, incentivising business performance., • Pension Scheme – Non‑contributory company pension, boostable through personal contributions., • Private Medical Insurance – Single cover as standard, with options to include partner or children., • Life Assurance – 4× salary., • Income Protection – 75% of salary, payable after 26 weeks of absence., • Healthcare Cash Plan – Jersey employees only., • Additional flexible benefits for UK employees, selectable and payable via salary deduction. #J-18808-Ljbffr