General operative jobs in London - Page 4Create job alerts

La Mia Mamma restaurant is seeking for an experienced Restaurant Manager who can lead our team and deliver an exceptional service to our guests. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations. https://www.lamiamamma.co.uk/ The position is open at the following locations: - La Mia Mamma, 2 Hollywood Road, SW10 9HY - La Mia Mamma, 190 Kensington Park Road, W11 2ES - La Mia Mamma, 257 Kings Road, SW3 5EL What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with strong expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Responsible of evaluations, staff coaching, recruitment and training. - Maintains consistent inventory with minimal waste, oversees purchasing to ensure full menu availability. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK

Leadbelly's Bar and Kitchen is a unique a venue situated in Canada Water. Serving delicious food, beers and cocktails in a supa-cool venue just outside Canada Water Station. The interior is full of amazing artwork, there is a great terrace area to the front and an impressive area to the rear showing all the major sports events live on the huge screens Meals are provided on shift and 50% off food & drink in our venues. Your Role: To have a passion to deliver exceptional Guest service every time and be able to build rapport with Guests and the team To assist in the operational running of the venue, as a key holder you will be expected to open and close the venue and lead those shifts safely and effectively Ensuring that staff meet the standards of the venue and coaching staff where needed. Follow venue standards in regards to cash management, till and cashing up procedures. Assist in the training and development of the team To have an understanding of licensing laws and safety General Requirements: Excellent guest service skills Good communication Ability to work within a team and supervise Proactive and able to work unsupervised. Cocktail experience preferred but not required Eligibility to work in the UK If this sound like the role you are looking for and you would like to join The Leadbelly's team, hit the apply button. Job Type: Full-time Pay: £13.00-£14.00 per hour

Supervisor role Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Location Singer Tavern is located in the ever-vibrant heart of The City, The Role - As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. - Be business savvy and demonstrate great commercial acumen. - Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. - You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What's in it for me: - A competitive salary & bonus scheme - Training and development - Career progression and promotion opportunities with regular new openings around the corner - Get out and about, you automatically get discounts across all our pubs, bars and restaurants - The opportunity to make strategic decisions within your business – take ownership and Be Fearless - Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere - 28 days holiday - Goes without saying, but we’ll feed you during your shift - Employee Assistance Programme (EAP) - Good people know good people - an awesome referral scheme - Access your Wages anytime through Wagestream - Birthdays are for celebrating, so have the day off on us - Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

Overview of the Role The Chef de Partie is responsible for food handling, preparation and execution; including quality, stock control, food safety and product consistency. Reporting Lines Direct – Head Chef, Senior Sous Chef, General Manager Strategic – Operations Manager, Head of Food and Beverage _____________________________________________________________________ Specifics of the role Hospitality Guest service People Team welfare Training and Development HR Health and Safety Financials Stock control Revenue driving _____________________________________________________________________ HOSPITALITY Guest Service Ensure adherence to specs and service standards Enhance and maintain culture and practice of regular guest care Ensure guest complaints are followed up in an appropriate and timely manner Lead by example in service in regards to ethos of ‘above and beyond’ hospitality e.g. be spoking dishes to guests’ requests where possible PEOPLE Team Welfare Participates fully in own appraisals at relevant point in the year, as well as less formal reviews such as one-to-ones and ‘Coffee Chats’ with managers Communicates effectively and in timely manner with line manager for any rota and holiday requests to allow line manager to effectively balance needs of full team Operates efficient system for receiving business information Extends ethos of hospitality towards colleagues to assist in maintenance of culture of teamwork Training and Development Is committed to training offered through EPIC Generation and in-house training, with the understanding that training focuses are dictated by service and business needs Attend EPIC Generation module sessions to 100% completion Ensure 100% brief attendance and participates in briefs as daily mini-training sessions on relevant topics HR Always acts in accordance with company policy as laid out in the staff handbook, regarding conduct at work; absence reporting and equal opportunities Keeps accurate ‘Time and Attendance’ log for own hours record through consistent daily procedure Health and Safety Always practices all HACCP procedures and commits strict adherence to company food safety guidelines Ensures a safe working environment through adherence to company policy and maintenance of building and equipment in collaboration with approved contractors Ensures timely follow up on recommendations from EHO or Surefoot Ensures strict adherence to allergens policy and procedure Ensures accurate and timely follow up on any accidents or incidents occurring on site FINANCIALS Stock Control Supports delivery of site GP through effective stock management practices and accurate adherence to specs Acts responsibly and with care with department-related stock e.g. kitchen equipment and cleaning items to ensure appropriate stock levels are maintained and wastage is minimised Revenue Driving Drives top line food sales through efficient food service that does not compromise guest experience _____________________________________________________________________ EPIC SUCCESS MEASURES EXCELLENCE Delivers excellence in all standards and KPIs PASSION Inspires and drives passion to wider team through own passion and expertise INTEGRITY All business and people decisions are driven by ethos of fairness, respect and honesty CHALLENGE AND INNOVATE Consistently drives change to areas of the business that can be improved for the benefit of guest, team and revenue

We are looking for a confident, communicative, and customer-oriented Supervisor to join our team! We are a young business with a blend of retail, food and beverage, and events. ABOUT YOUR NEW ROLE You will be assisting in the daily operations of our site, duty-managing a team across retail and hospitality. Reporting to the General Manager, you will supervise the team and ensure the site is operating at its best. Responsibilities will include: - Supervising the retail and deli counter team - Maintaining clean and sanitary conditions - Providing excellent customer service - Following health and safety regulations - Handling food preparation and storage - Assisting in inventory management - Ensuring product freshness and quality - Maximising sales and conversions - Operating EPOS Systems - Assisting in the training of new staff - Performing other duties as assigned Weekend and evening work highly likely in this role. Please only apply if you are willing and able to work Saturdays and Sundays. ABOUT YOU Our ideal candidate will have previous experience managing in retail, hospitality, and/or food and beverage environments. We are looking for a passionate leader with strong initiative and the ability to manage a team. Your interpersonal and communication skills will be excellent, and you'll be a fast learner who is willing to go the extra mile to excite and delight every customer. You'll need to be highly confident in both written and verbal communication in English, as the majority of your role will be customer-facing. ABOUT YOUR NEW TEAM Brityard is an exciting new experiential retail, hospitality, and events destination that exclusively represents Britain's finest independent brands and talent. Brityard offers brands the opportunity to showcase their products in one of London's most prestigious retail locations. Brand partners include GRAPE&Fig, the world's first 'Build Your Own British Cheese Box' bar, Assembly coffee, and J'Lato specialty gelato. Want to apply? Get in touch today! If you think you’ve got what it takes to join our passionate and fun-loving team. Interviews will be conducted this week.

Overview: We are looking for a motivated Junior Office Administrator with a background in movie production to join our team. This hybrid role offers a unique opportunity to support both administrative functions and production operations. The ideal candidate will have a passion for the film industry, strong organisational skills, and a proactive attitude towards problem-solving. Key Responsibilities: ● Administrative Support: Provide general administrative support including managing calendars, scheduling meetings, arranging travel, preparing reports, and handling correspondence. ● Production Assistance: Assist with logistics and coordination for film productions, including liaising with crew, organising equipment, and maintaining production schedules. ● Office Management: Manage office supplies, ensure office is well maintained, and ensure efficient day-to-day operations. ● Document Management: Maintain and organise files, contracts, and production documents both physically and digitally. ● Document Design and Editing: Edit and enhance presentations, flyers and documents, ensuring they are visually appealing, professional, and align with the company's branding guidelines using Adobe Illustrator. ● Communication: Serve as a point of contact for internal and external stakeholders, ensuring prompt and professional communication. ● Financial Administration: Assist with basic bookkeeping tasks, such as invoicing and expense tracking. ● Human Resources Support: Assist with recruitment processes, maintain employee records and assist with onboarding new hires. Qualifications and Skills: ● Previous experience in an administrative role, preferably within the entertainment or media industry. ● Familiarity with office software (e.g., MS Office Suite, Google Workspace), Adobe Illustrator and production management tools. ● Strong verbal and written communication skills, with a professional demeanour. ● Excellent organisational and time management skills, with the ability to multitask and prioritise. ● Ability to work independently and as part of a team, with a positive attitude and willingness to learn. ● Proactive and resourceful in resolving challenges that arise in a fast-paced environment. Work Environment: This role offers a hybrid work environment with a blend of in-office and remote work, but will start off fully remote. Flexibility in scheduling may be required to accommodate production timelines and deadlines. How to Apply: Interested candidates are invited to submit their CV outlining their suitability for the role. Applications will be reviewed on a rolling basis until the position is filled.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

Here at PRS Jobs we are currently looking for an enthusiastic and experienced Head Chef to join one of our exciting contracts at based in Hyde Park Our client is one of the main sites for Great Britain's Defence Services based in the vibrant centre of London at iconic Hyde Park. As Head Chef you will oversee all of BOH operations and be responsible for all juniors chefs. This site consists of 3 separate kitchens. The current team consists of 5 Chefs, 3 KPs, 1 General Manager. Covers are usually up to 25-30. There will be occasional events and functions and menu is on a 4 week rotation in accordance with all the other barrack . More about the role: - Take charge of all culinary activities - Create cost-effective, high-quality recipes and menus based on seasonal ingredients - Develop item pricing – ensure all menus are correctly costed and have required allergen information available - Be aware of the latest food trends and the surrounding business environment - Manage the entire kitchen team and kitchen porters - Create a positive yet professional environment for the team by motivating and inspiring kitchen teams to develop reputation and staff retention - Lead the team by example - Recruit and manage the kitchen brigade - Oversee food safety and health safety at the premises, ensuring all EOH and Food Safety audit requirements are met - Monitor and improve kitchen standards by regular audits - Perform the necessary administrative duties - To make sure that you meet all legal and company requirements for fire, health, safety and hygiene Who you are: - Worked in a similar environment before including contract catering experience - Quality driven - Have excellent culinary skills with an attention to detail - A creative thinker with sound knowledge of the latest food trends - Have sound knowledge of hygiene, health and safety requirements - Self-motivated with the ability to work in a high pressure environment Package for Head Chef: - £16 - 18 per hour - Monday to Friday - 40 hours per week

MCS Contract Services ltd are looking for a temporary cleaner to cover annual leave from the 9th September to 20th September 2024 with experience and a full UK drivers license. You will need to have proven cleaning experience and references will be required. If you cannot prove your experience please do not apply. You will be carrying out general cleaning, domestic cleaning, block cleaning and deep cleans. You will be working along side another cleaning operative. Wages will start at £12.50 per hour and paid on the last working day of the month. If you do not drive the wage will be £11.44 We provide the vehicle. Hours to be discussed but this is a part time position. We are based in North London N19 but you will be working in North and East London.

Caffe Concerto is seeking potential Head Chefs for the restaurants located at Central London, who will be directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training employees about methods of cooking, preparation, plate presentation and cost control. Job Description : § Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portion, cooking and serving standards. § Make employment and termination decisions including interviewing, hiring, evaluating and disciplining kitchen employees. § Fill in where needed to ensure customer service standards and efficient operations. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s maintenance programs. § Work with restaurant managers to plan and price menu items. Establish portion sizes and prepare standards recipe cards for all new menu items. § Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries arc performed in accordance with the restaurant's receiving policies and procedures § Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. § Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. § Schedule kitchen staff as required by anticipated business activity while ensuring that all positions are staffed when and as needed and staff cost objectives are met. § Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Oversee the training of kitchen personnel in safe operation of all kitchen equipment and utensils. § Responsible for training kitchen personnel in cleanliness and sanitation practices. § Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, and other equipment and food storage areas. § Check and maintain proper food holding and refrigeration temperature control points. § Provide safety training in first aid, lifting and carrying objects and handling hazardous materials. Qualifications: § A minimum or 5 years of experience in varied kitchen positions including food preparation, cooking, fry cook and expediter. § At least 6 months experience in a similar capacity. § Must be able to communicate clearly with managers, kitchen and floor personnel and customers. § Be able to reach, bend, stoop and frequently lift up to 50 pounds. § Be able to work in a standing position for long periods of time (up to 9 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Head Chef generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § The Head Chef is responsible for all food preparation activities, including running kitchen operations, planning menus, and maintaining quality standards for food service. § Head Chefs estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed § Head Chef interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Head Chef direct the cleaning of the kitchen areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Head Chefs schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Head Chefs may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Head Chefs must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Head Chefs also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § Finally, head chefs are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems Package : § Salary 15.88 per hour § Job Type Full Time, permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme § Paid Holidays

Local Honey Man is a London-based Beekeeping company that produces and sells raw local honey across London and Essex, as well as Honey Bees. We are a strong company that is going from strength to strength. We have a rewarding and hard working culture. We are looking for a friendly bubbly warehouse assistant that has extensive experience of working unaided and can work on their initiative. You will become a valued member of staff and be part of a dynamic close-nit team. We need someone who’s main strength is the ability to maintain concentration for repetitive tasks and lift heavy loads of honey, whilst sticking to strict hygiene controls. The following are minimum requirements in the role: the ability to lift 20-30kgs the ability to perform repetitive tasks Good hygiene standards Able to prioritise workload Work under pressure, handles pressure Cannot be allergic to bees Experience in food preparation Maintaining the honey room facility meets food standards requirements and hygiene levels at all times Cleaning up at end of the day ensuring hygiene standards are adhered to. Able to adhere to HACCP checklists and end of the day closing procedures Operate machinery in honey processing room Strong command of english language Able to communicate both Written and verbal in English the ability to maintain concentration for repetitive tasks Report issues of quality to warehouse manager Most of this role will be: Processing honey Picking and packing General maintenance of the warehouse Ensuring that orders go out in timely manner and quality standards are adhered to at all times Stock inventory Good's in & Out Completing daily paperwork We are seeking for a numerate person as there will be an element of calculations to be factored into the role. Ideally someone would have experience within SALSA as we are Salsa Approved, trianing can be provided for this. If you believe you have what it takes to become a part of the Local Honey Man team, please complete the form below and attach your CV. You will be working for an agricultural company so a love for nature and our eco-system is preferred. Salary is negotiable depending on experience and competence level We look forward to hearing from you! Job Types: Full-time, Permanent Pay: £11.44-£14.00 per hour Additional pay: Yearly bonus Schedule: Monday to Friday Experience: Warehouse: 1 year (required) Work Location: In person

Caffe Concerto is currently hiring potential General Manager who is capable to oversee and coordinate in planning, organizing, training and leadership necessary for achieving stated objectives in sales, costs, employee retention, Customer service and satisfaction, food quality, cleanliness and sanitation. Job Description : § Understand completely all policies, procedures, standards, specifications, guidelines and training programs. § Ensure that all customers feel welcome and are given responsive, friendly and courteous service at all times. § Ensure that all food and products are consistently prepared and served according to the cafe’s recipes, portioning, cooking and serving standards. § Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. § Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with cafe policies and procedures. § Make employment and termination decisions. § Fill in where needed to ensure customer service standards and efficient operations. § Continually strive to develop your staff in all areas of managerial and professional development. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the cafe’s preventative maintenance programs. § Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the cafe’s receiving policies and procedures. § Be knowledgeable of cafe policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Fully understand and comply with all government regulations that pertain to health, safety and staff requirements of the cafe, employees and customers. § Develop, plan and arrange with the head office or your operational manager cafe marketing, advertising and promotional activities and campaigns. Qualifications: § Be able to communicate and understand the predominant language(s) of the cafe’s trading area. § Have knowledge of service and food and beverage, generally involving at least three years of manager and/or assistant management positions. § Possess excellent basic math skills and have the ability to operate a POS system. § Be able to work in a standing position for long periods of time (up to 8 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Managers are responsible for the daily operations of the branch and its every department that prepare and serve meals and beverages to customers. Besides coordinating activities among various departments, such as kitchen, floor, and take away service areas, managers ensure that customers are satisfied with their dining experience. In addition, they oversee the inventory and ordering of food, equipment, and supplies and arrange for the routine maintenance and upkeep of the restaurant, its equipment, and facilities. § Managers generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § Managers are responsible for supervising routine food preparation operations and oversee service in the floor and service areas and supervise different shifts of workers. § Manager may for unforeseen reason have to undertake the work of one or more food service positions. § One of the most important tasks of Managers is assisting Head Chefs as they select successful menu items and the introduction of daily or weekly specials. Managers or Head Chefs select menu items, taking into account the likely number of customers and the past popularity of dishes. Other issues considered when planning a menu include whether there was any unserved food left over from prior meals that should not be wasted, the need for variety, and the seasonal availability of foods. Managers or The Head Chef analyze the recipes of the dishes to determine food, labor, and overhead costs and to assign prices to various dishes. Menus must be developed far enough in advance that it comes to effect in the right time of the season and supplies can be ordered and received in time. § Managers estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed. § Managers also arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control. Managers receive deliveries and check the contents against order records. They inspect the quality of fresh meats, poultry, fish, fruits, vegetables, and baked goods to ensure that expectations are met. They place orders to replenish stocks of tableware, linens, paper products, cleaning supplies, cooking utensils, and furniture and fixtures. § Managers must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Managers interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Managers may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Managers schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Managers may help with cooking, clearing tables, or other tasks when the restaurant becomes extremely busy. § Managers ensure that diners are served properly and in a timely manner. They investigate and resolve customer’s complaints about food quality or service. They monitor orders in the kitchen to determine where backups may occur, and they work with the chef to remedy any delays in service. § Managers direct the cleaning of the dining areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Managers also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § In addition to their regular duties, Managers perform a variety of administrative assignments, such as keeping employee work records, § The work of preparing the payroll and completing paperwork to comply with licensing laws and reporting requirements of tax, wage and hour, unemployment compensation, and Social Security laws are delegated to our bookkeeper but managers retain responsibility for the accuracy of business records. § Managers also maintain records of supply and equipment purchases and ensure that invoices and delivery notes and post are sent to the head office so that accounts with suppliers are paid correctly. § Technology influences the jobs of managers in many ways, enhancing efficiency and productivity. All our branches use computers to track orders and inventory. Point-of-service (POS) systems allow servers to key in a customer’s order from a computer terminal in the floor, and send the order to the kitchen instantaneously so preparation can begin. The same system totals and prints checks, functions as a cash register, connect to credit card authorizers, and tracks sales. To minimize food costs and spoilage, managers use inventory-tracking paper work to compare the record of sales from the POS with a record of the current inventory. § POS Computer also allows the Managers to keep track of employee schedules and pay more effectively, but the managers have to keep hands on in this matter to make sure the record is accurate (sign in – sign out is accurate). § Managers may in their own time use the Internet to track industry news, find recipes, conduct market research, purchase supplies or equipment, recruit employees, and train staff. § Managers are responsible for the cash and charge receipts received and they should balance against the record of sales, any discrepancies will have to be rebalanced and paid by the branch, from the tips or maybe from the wage of the person responsible. § Managers are responsible for securing the cash in the safe at the branch. § Finally, managers are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems. Note: Managers are expected to do a walk-in check whenever entering the branch and walk-out check when exiting the branch to make sure that everything is in order at all times. Package : § Salary 15.88 per hour § Job Type Full Time, Permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme Paid Holidays