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Service Delivery Manager - Manchester £70,000 - £78,000 + Benefits A Leading Consultancy is seeking x2 Service Delivery Managers for their Manchester office, with hybrid working (2-3 days a week). Due to the nature of the role this position will require the successful candidate to undergo SC clearance and be a Sole UK National. As a Service Delivery Manager, you'll play a key role in ensuring the effective delivery of infrastructure Managed Services to our clients. You'll be responsible for managing contract and financial obligations, maintaining client satisfaction, and driving continuous improvement. This is an exciting opportunity to work with a global delivery account in a first-generation outsourcing environment, enabling transformational change and the rollout of best practices. Your role • Build and maintain strong relationships with clients, acting as a trusted point of contact for service delivery and escalation., • Implement and manage a service governance plan, ensuring service level agreements (SLAs) are met and continuously improved., • Collaborate with internal teams to monitor service status, resolve issues, and deliver high-quality outcomes., • Oversee financial performance, including forecasting, invoicing, and cost management, ensuring accuracy and transparency., • Experience in service delivery with a focus on client satisfaction and cost efficiency., • A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams., • A good understanding of ITIL (V3/V4) processes and service management best practices., • Awareness of cloud and end-user services, and how they contribute to operational success., • A proactive, solutions-oriented approach to managing challenges and driving improvements.

Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance, which requires 5 years continuous UK address history at the point of application. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team We are one of the world’s leading providers of Cloud Solutions. You will work on innovative projects with colleagues to drive collaboration from strategy through to implementation, using the latest technologies with clients to help them reach the next level. You will learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and boundaryless opportunities that can drive your career forward. If you are looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be the role for you. In This Role You Will • Work with tier‑1 clients across industry sectors, helping them turn cloud strategy into reality., • Design and deliver transformative AWS cloud solutions, from legacy application migration to cloud‑native development., • Continuously learn and grow through supported training and certification., • Design and implement AWS workloads using modern cloud patterns such as serverless, containerised and microservices architectures., • Develop scalable application solutions aligned with best practice for performance, resilience and cost efficiency., • Configure and maintain CI/CD pipelines and automation frameworks., • Apply cloud security principles including IAM, encryption and compliance controls., • Optimise architectures for scalability, reliability and operational excellence., • Produce high‑quality design documentation and contribute to architecture reviews., • Execute testing strategies covering functional and non‑functional requirements. Significant hands‑on experience designing and implementing solutions using AWS cloud services. Certification & Education AWS Associate and/or Professional certification (e.g. Solutions Architect, DevOps Engineer). Bachelor’s or Master’s degree in Computer Science, Software Engineering or a related field. Business Architecture Ability to translate business requirements into scalable and secure cloud architectures, with experience in cost optimisation. Data & AI Architecture Strong understanding of data platforms, analytics solutions and AI/ML‑driven architectures. Application Architecture Proficiency in serverless, containerised and microservices‑based workloads, with CI/CD and DevOps practices. Security Architecture Strong knowledge of IAM, encryption and compliance frameworks, with the ability to implement cloud security best practices. Integration Architecture Understanding of integration patterns, APIs and event‑driven architectures. Non‑Functional Requirements Experience designing highly available, fault‑tolerant, scalable and observable systems. Governance & Compliance Awareness of cloud governance, auditing, account management and cost allocation strategies. It Would Be Advantageous To Have • AWS Specialty certifications (e.g. Security, Advanced Networking, Machine Learning). In addition to a competitive basic salary, Accenture offers an extensive benefits package including 25 days’ annual leave, private medical insurance, and three additional days per year for charitable work. • Flexibility and mobility are required, as the role involves onsite work with clients and partners to deliver the high‑quality services Accenture is known for.

Global Finance Reporting Senior Manager page is loaded## Global Finance Reporting Senior Managerlocations: Manchestertime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-07341This is a high-impact leadership role where you’ll shape how financial data drives decision-making across the firm. You’ll manage a talented team of reporting analysts, collaborate with senior stakeholders, and ensure our reporting capabilities remain cutting-edge.What You’ll Do* Define and execute the global finance reporting strategy, setting standards and best practices. Design and deliver dashboards, reports, and analytics using Power BI and other financial systems (e.g., 3E, Workday Adaptive Planning). Partner with leadership to translate complex requirements into clear, actionable reporting solutions. Ensure data accuracy and consistency across all finance reporting platforms. Lead and mentor a team of reporting analysts, fostering growth and excellence. Drive innovation by evaluating new technologies and enhancing reporting processes. Maintain governance tools such as the finance glossary and KPI definitions.What We’re Looking ForEssential:* Degree in Business Analytics, Computer Science, Finance, or related field. Expert-level proficiency in Power BI (including advanced DAX, Power Query, and data modelling). Strong SQL skills and experience with enterprise systems (Elite 3E, Workday, Salesforce). Proven ability to manage projects and deliver high-quality solutions in a fast-paced environment. Excellent communication and stakeholder engagement skills.* Leadership experience with a track record of developing high-performing teams.Desirable:* Knowledge of the legal or professional services sector and familiarity with IntApp suite.You’ll play a key role in shaping the future of finance reporting for a global organisation, working at the intersection of data, technology, and strategy. We offer a collaborative environment, opportunities for innovation, and the chance to make a real impact.InclusionFreshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.Freshfields is a global law firm with a long-standing track record of successfully supporting the world’s leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates.At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.\n#J-18808-Ljbffr

SAP Core Banking Lead Level: Associate Manager Location: London / Bristol / Manchester Industry: Financial Services Consulting Salary: £70,000 to £80,000 + benefits and bonus About the Role Our client is a global professional services powerhouse, operating at massive scale across strategy, consulting, technology, and operations. They work with the world’s largest banks, governments, and institutions to modernise core platforms that underpin national and global financial systems. This role sits within their Banking Transformation practice, focused on the migration of SAP Banking Services 9 to SAP S/4HANA Transactional Banking (TRBK). These are not pilot projects or proofs of concept. This is enterprise-grade transformation, delivered at scale, for major banking clients. You will be trusted with real responsibility from day one, working directly with senior client stakeholders and leading critical parts of complex SAP Core Banking programmes. Flexibility and mobility are required, as client presence is a key part of how this organisation delivers outcomes. What You’ll Be Doing • Leading SAP S/4HANA Transactional Banking (TRBK) transformation programmes for major banking clients., • Driving platform consolidation, data migration, and process harmonisation across legacy and modern banking estates., • Acting as a recognised SAP Core Banking subject matter expert within large, multi-disciplinary delivery teams., • Defining target-state architectures covering deposits, lending, payments, and account management., • Designing and deploying SAP Core Banking components including TRBK, Payments Central, and SAP Fioneer solutions., • Working closely with senior business and IT stakeholders in Retail Banking, Commercial Banking, and Payments., • Leading application design and development activity, owning delivery quality and outcomes., • Mentoring consultants and helping grow the SAP Banking capability within the wider transformation practice., • Supporting sales and pre-sales activity by shaping credible, value-led SAP Core Banking solutions. You will bring: • Deep hands-on experience with SAP S/4HANA Core Banking and Transactional Banking (TRBK)., • Proven involvement in SAP Core Banking upgrades or migrations, ideally within large banking environments., • Strong knowledge of SAP Payments Central, Product Factory, and Business Partner integration., • Experience leading technical design and contributing to cross-team architectural decisions., • Confidence working in complex, client-facing delivery environments., • Understanding of banking regulations, risk, and compliance requirements., • Strong communication skills and the credibility to operate at senior stakeholder level. Nice to have: • SAP ABAP for HANA., • SAP Fioneer solutions., • Exposure to platforms such as Temenos, Mambu, or Thought Machine., • Agile delivery experience (SAP Activate, SAFe). What You’ll Receive • Base salary of £70,000 to £80,000, depending on experience., • Clear, structured progression within a global consulting organisation known for promoting from within., • Exposure to some of the largest and most complex SAP Core Banking transformation programmes globally., • The chance to build a long-term career at the centre of banking technology change., • Access to world-class delivery frameworks, tooling, and learning pathways. Who This Role Suits Best This role is ideal for SAP Core Banking specialists who want: • Bigger programmes, higher stakes, and real delivery ownership., • Exposure to tier-one banking clients., • A clear step into Associate Manager–level leadership., • The credibility that comes from delivering transformation at global scale. This is not a junior or back-office role. It suits people who want ownership, client exposure, and progression within a global transformation practice delivering enterprise-scale SAP programmes.

Role: Telecoms Engineer (UCaaS/CCaaS) Location: Manchester Hours: Monday – Friday 1.00pm – 10pm GMT Salary: £32k base, £36k OTE Role Summary & Purpose Responsible for consulting with clients regarding their cloud telephony system, providing solutions that bring efficiencies and improvement to the caller’s journey. You will be presenting solutions to clients in depth with consideration of end-to-end delivery from initial concept going live. You will be the clients point of contact during the project handling their questions and providing proactive solutions. Creating call flow maps, system insights, suggestions to provide additional audio and system features to improve the callers experience are all part of the experience we provide to our clients. Experience in a multitude of platforms is preferred for this role. You will be implementing projects yourself to bring your proposed solutions to life. You will be managing the post-sale technical delivery of the project for the client with assistance from the account manager to create relevant material for you. Our projects are implemented and tested through a multistage process to ensure seamless activation for our clients, which you will implement, test and document for future reference. Other responsibilities include assisting the Pre-Sale team with technical system capabilities, support with escalated implementation work, contribute to improving our KnowledgeBase. You will also assist where needed with other departmental workloads during peak times. Responsibilities: • Consulting with clients regarding alternative solutions to their telephony set up, • Creating detailed client-friendly call flow maps, • Accurate and controlled implementation and testing of projects going live, • Providing technical assistance to account management support teams, • Training and support capacity with complex casework Required Experience: • Experience working in Implementation roles using cloud telephony or other similar technologies, • Confident and experienced technician working in a multitude of portal-based telephony systems, • Key Accounts experience preferrable, • Familiarity communicating, supporting and consulting clients and account managements via phone or email, • Office based working experience, • Working to KPI’s/set metrics, • Using a CRM and Microsoft office suite confidently, • Number porting experience preferred Required Competencies: • Technical skills, knowledge and experience based within Technical Implementation, • Excellent communication and administrative skills, • Excellent client communication and presentation skills, • Strong sense of urgency and comfortable closing high volumes of case work, • Project management skills, • Ability to work to deadlines and time frames, • Dedicated team player with drive and initiative, • Strong organizational and detail orientated skills, • Can work in a fast-paced, dynamic environment About PHMG: Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

Client Manager – Manchester (Hybrid)Are you an experienced commercial insurance professional who enjoys managing and developing client relationships? Perhaps you are a senior Account Handler ready to take ownership of your own portfolio, or an Account Executive looking for a structured environment with genuine support.We are partnering with a leading global broker in Manchester seeking to appoint a Client Manager into their established mid-market team, following sustained growth.You will inherit a portfolio generating circa £100,000 income, providing an immediate foundation. From there, you will be expected to develop the book through proactive relationship management, cross-class advisory work and the cultivation of referrals and introducer networks.The client base consists predominantly of proprietor-led and family-owned businesses, typically generating up to £50,000 income per client. Risks are commercial cross-class in nature. Whilst no specific sector specialism is required, exposure to construction risks would be advantageous.You will act as the principal relationship contact for your clients, delivering tailored insurance and risk solutions aligned to their commercial objectives. Strong onboarding capability, attention to service and confidence in client conversations are essential.When not in front of clients, you will be visible within the Manchester office as part of a collaborative culture, operating within a hybrid working arrangement.Package: • Salary up to £60,000 (dependent on experience), • 7% commission on all new business generated, paid annually, • Separate target-based bonus This is an excellent opportunity for someone seeking greater ownership, profile and long-term progression within a respected organisation where the name alone will open doors.If you would welcome a confidential discussion, I would be pleased to speak with you.

Regional territory | Field-based / Hybrid.Are you a proactive Account Manager who enjoys developing relationships, shaping opportunities and selling on value and is now looking for a role with greater ownership, influence and longer-term customer impact?.This opportunity sits within a global market-

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