Global account manager jobs in London

Our story Norlake Hospitality Limited is a London based owner and developer of unique hospitality properties and experiences around the world. The group owns eight trading hotels, operating under The Hoxton brand in the UK, Europe and USA, a private members club in Mayfair as well as the landmark Gleneagles Hotel in Scotland. In addition to these, there is another member club & SPA recently opened in London. Once stabilized, these all put together will bring the market value of the owned assets to around $2.5bn with annual Group revenues in excess of $500m. Our sites are operated by third-party managers, with the majority falling under the remit of Ennismore, who is a world leading lifestyle hospitality brand. Both Ennismore and Norlake started their journeys together in 2012 when Norlake purchased its first hotel in London (Hoxton Shoreditch) and Ennismore was created to manage the site. Whilst Ennismore and Norlake have different ownership structures, the two companies have been close partners ever since and each are a fundamental part of the others business. The role The role sits in the finance team, reporting into the Finance Director, and responsible for the group reporting to both internal and external stakeholders. What you’ll do… ● Responsible for managing the monthly and annual consolidation process for The Hoxton & Gleneagles groups to ensure key information is provided to our internal and external stakeholders in accordance with agreed timetables. ● Manage the annual audit for the Group, including preparation of the statutory accounts and dealing with the group auditors ● Responsible for maintaining various group related deliverables including but not limited to Acquisitions, Disposals, consolidation, Fair valuation, cash flow etc ● Contribute to the ongoing process of improving the quality of key information to internal and external stakeholders. ● Leading implementation & ongoing maintenance of new accounting systems. ● Prepare briefing papers on commercial and accounting issues. ● Responsible for day-to-day accounting & audit of Parent/ Holding Company ● Management of Group Reporting Accountant. ● Ad hoc project work, as per need What we’re looking for… ● Minimum 4 to 5+ years Qualified ACA or ACCA ● Previous experience with global, multi-currency consolidations in line with UK GAAP/IFRS; you’ve been involved in delivering group monthly, quarterly and annual management and statutory financial reporting and an external audit process ● Technical proficiency in UK GAAP (FRS 102) ● Experience of managing relationships and working closely with other accounting departments ● Strong Excel Skills ● Self-starter with ability to work on own initiative and get the job done ● Continuous learner always looking to improve on the status quo ● Competent communicator of financial information to non-finance persons What’s in it for you… ● Competitive salary and bonus ● 22 days holiday (and bank holidays) ● Private medical insurance and life assurance ● Opportunities to develop and grow in a fast-paced work environment ● Pay Day Lunch

Review, approve and/or issue technical Regulatory documentation to support EU/UK launches to ensure complete and accurate of Cosmetic Product Information Files (PIFs), CPNP/SCPN notifications, registration dossiers, claims substantiation and the management of Cosmetic Product Safety Reports (CPSRs). Act as the expert on PIF requirements, train and guide other team members as applicable. Carry out maintenance and product lifecycle related activities Provide UK-specific support, including UK REACH related activities Follow-up with other internal functions (Product Development, Artwork planners, Initiative leaders, packaging, MD…) as to resolve questions related to the documentation. Commission and oversee third party partners to ensure that all products have been assessed for consumer safety and regulatory compliance and take accountability for the quality of the output. Design, maintain and update internal guidelines and processes. Ensure all Farla & customer requirements are met. This includes the requirements of; The Vegan Society, Cruelty Free International (CFI) and Round Table for Sustainable Palm Oil (RSPO) etc. Managing an effective global regulatory horizon scanning process to ensure our regulatory processes remain future-fit. Competencies An experienced regulatory professional with a minimum of 2-3 years in a Cosmetic industry with detailed knowledge and understanding of the UK/EU Cosmetic regulations, US FDA (MoCRA) and other global regulations. Master the European cosmetic regulation and requirements for product registration in various countries, including China. Are fluent in English Self-starter, you like to learn about new area and develop your expertise. proficiency with MS-Office and high command of IT in general. Quick learner of new software and systems and good ability to present and train others.

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person

Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.

This is an amazing opportunity to join one of the UK's most exciting voice-over agencies and their studio partners Voice Over Soho and Light Year Studios. About the Role The successful candidate will have 5 years bookkeeping experience ideally within creative/media industries and have a good knowledge of Xero. Salary: Circa £34-£38k (depending on experience) Working hours: 9:00 – 18:00 Monday to Friday (with 1 hour for lunch) This is a hybrid job with 3 days working in office and 2 days from home each week. There will be an initial training period of 1 month in the office. Job Description Accounts Payable Accounts Receivable Bank Reconciliation VAT preparation General Office Administration About Us Our clients include brands: Apple, Google, Facebook & Amazon, TV channels: BBC, SKY, NBC, ITV & C4, & film production companies: Disney, Warners, Universal & Sony. We have 6 studios and 2 edit suites across 3 locations in Soho & Fitzrovia providing voice-over recording, a full range of audio post-production and the very first Dolby Atmos Home Entertainment Certified Studio globally. About You Candidate Profile - Desired Skills & Experience: Professional experience in bookkeeping within Creative/Media Industries. Good knowledge of Xero & Excel. Mac computer literacy, ability to learn new programmes easily Organised with good office administration skills. Ability to manage a small team including an Invoicing Clerk and Credit Controller. Excellent communications skills – written and verbal