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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    hace 14 horas
    £27000 anual
    Jornada completa
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Accounting Assistant
    Accounting Assistant
    hace 17 horas
    £30000–£35000 anual
    Jornada completa
    Ickenham

    ACCOUNTS ASSISTANT - If you have Sage 50 Cloud experience, a strong background in accounting, and the ability to manage multiple tasks efficiently, we would love to hear from you. Our client, a leading specialist in Mechanical and Electrical (M&E) projects, is seeking a skilled Accounts Assistant to join their finance team. Due to continued growth, they are looking to appoint an experienced Accounts Assistant to join their friendly finance team. This role will have a strong focus on Sales Ledger, while also supporting the wider finance function including Purchase Ledger, payroll administration and month-end processes. Accounts Assistant Key Responsibilities: • Accounts Processing: Handle all aspects of day-to-day accounting, including purchase and sales ledger, bank reconciliations, and cash flow management., • Sage 50 Cloud Expertise: Utilise Sage 50 Cloud to manage and record transactions, run reports, and maintain accurate financial records., • Invoicing and Payments: Process sales and purchase invoices, track payments, and ensure accuracy in supplier and customer accounts., • VAT Returns: Prepare and submit VAT returns in compliance with HMRC requirements., • Financial Reporting: Assist in the preparation of monthly, quarterly, and year-end financial statements and reports., • Bank Reconciliation: Reconcile bank accounts regularly and ensure accurate financial reporting., • Payroll Support: Provide support in payroll and related processes as required., • Project Support: Work closely with the project management team to track costs, ensure accurate project invoicing, and maintain up-to-date financial records for ongoing M&E projects., • Ad Hoc Financial Tasks: Assist with various other accounting and administrative duties as needed, including filing, reporting, and responding to accounts-related queries. Accounts Assistant Skills and Qualifications: • Proven experience as an Accounts Assistant, ideally with 2-3 years in a similar role., • Strong experience using Sage 50 Cloud for financial transactions, reporting, and reconciliation., • AAT, ACCA, or equivalent accounting qualification (or working towards)., • Experience with M&E project-based accounting would be a plus., • Excellent multi-tasking skills and ability to manage multiple priorities in a busy environment., • High attention to detail with a methodical approach to work and problem-solving., • Strong proficiency in Microsoft Excel and other Office applications., • Excellent communication skills for liaising with both internal teams and external clients/suppliers., • Ability to maintain confidentiality and work independently., • A proactive and positive attitude towards tasks and challenges. Accounts Assistant Key Personal Attributes: • Organised: Strong organisational skills with the ability to manage competing deadlines., • Proactive: You will take the initiative to improve processes and contribute to the smooth operation of the finance team., • Reliable and Trustworthy: You’ll handle sensitive financial data with care and professionalism., • Team-Oriented: While you can work independently, you’re also a collaborative team player., • Detail-Oriented: You have a sharp eye for detail and an understanding of the importance of accuracy in all aspects of accounting. What We Offer to the successful Accounts Assistant candidate: • A competitive salary based on experience., • A friendly and supportive working environment within a rapidly growing company., • Opportunities for career progression and professional development., • The chance to work on exciting M&E projects and contribute to the company’s continued success., • Access to further training and professional qualification support., • Company pension scheme. If you're a methodical, experienced Accounts Assistant looking to contribute to a thriving, fast-paced M&E business, then please apply today.

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  • Dog Groomer
    Dog Groomer
    hace 9 días
    £15–£20 por hora
    Jornada parcial
    Harefield

    Job Overview We are seeking a dedicated and passionate Pet Groomer to join our team. In this role, you will be responsible for providing exceptional grooming services to a variety of pets, ensuring their comfort and well-being throughout the grooming process. You will also engage with pet owners to provide excellent customer service and educate them on proper pet care practices. Responsibilities Perform grooming services including bathing, brushing, clipping, and styling pets according to breed standards and owner preferences. Ensure the safety and comfort of all animals during grooming sessions. Maintain cleanliness and organisation of the grooming area, including tools and equipment. Communicate effectively with pet owners regarding their pets' needs, behaviour, and any observed health issues. Provide excellent customer service by addressing client inquiries and concerns in a friendly manner. Handle pets safely and confidently, including those that may be anxious or difficult to manage. Assist in the care of animals in the facility, including feeding, walking, and general animal care as needed. Skills Strong knowledge of animal care practices and grooming techniques. Excellent customer service skills with the ability to build rapport with clients. Physical capability for heavy lifting and handling of various breeds of pets. Familiarity with veterinary practices is a plus, as it enhances understanding of pet health needs. Ability to work in a fast-paced environment while maintaining attention to detail. Patience and compassion towards animals, ensuring a positive experience for both pets and their owners. Join us in providing top-notch grooming services that enhance the well-being of our furry friends! Job Type: Part-time Benefits: Employee discount Free parking On-site parking Work Location: In person

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  • Customer Service Manager
    Customer Service Manager
    hace 14 días
    Jornada parcial
    Sarratt

    Customer Service Coordinator — Part-Time Lumina Drones • Remote, with on-site event days Lumina Drones puts on ticketed drone light shows across the UK. Our customer team is the first voice guests hear — supportive colleagues, varied work and a real buzz on show nights. What you'll do • Be the first point of contact for customer enquiries by email, phone and social media, • Process ticket sales, refunds and exchanges, • Handle complaints calmly and resolve them where you can, • Keep event details and ticket listings accurate across our websites, • Own customer comms in the week of each event — email, text and social, • Cover event days on site, or arrange and brief someone to cover for you, • Keep records and report back after each show What we're looking for • Clear, warm communication in writing and on the phone, • Well organised and happy working independently, • Calm under pressure when event day gets busy, • Available some evenings and weekends around event dates, • Customer service, ticketing or events experience is a bonus, not essential The details • Part-time, [X hours per week], • Optional paid event day cover, in addition to your usual hours, • Reports directly to the co-founder To apply: send a short message telling us about your customer service experience. One heads-up: Job Today usually asks for a salary or rate in a separate field on the posting form, so you may still need to enter something there even though it's out of the description.

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  • Cafe Manager
    Cafe Manager
    hace 19 días
    £30000–£35000 anual
    Jornada completa
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

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  • Head Waiter & Waitresses Required
    Head Waiter & Waitresses Required
    hace 1 mes
    £13–£14 por hora
    Jornada parcial
    Uxbridge

    We are seeking enthusiastic, friendly, and professional Waiters and Waitresses to join the team at Tamara Lounge. You will be responsible for delivering outstanding customer service, ensuring every guest enjoys a memorable dining experience from the moment they arrive until they leave. As a valued member of our front-of-house team, you will represent the Tamara Lounge brand by providing attentive service, maintaining high standards, and working efficiently in a fast-paced environment. Key Responsibilities: • Welcome guests in a warm and professional manner., • Present menus and confidently explain food, drinks, and specials., • Take accurate food and beverage orders using our EPOS system., • Serve food and drinks promptly and professionally., • Check back with guests throughout their meal to ensure satisfaction., • Handle guest requests and resolve minor issues professionally, escalating where necessary., • Upsell food, drinks, desserts, cocktails, and shisha where appropriate., • Prepare and maintain tables before, during, and after service., • Ensure all stations remain clean, organized, and fully stocked., • Process bills and payments accurately., • Work closely with the kitchen, bar, and management team to ensure smooth service., • Maintain excellent product knowledge of the menu, allergens, and promotions., • Follow all food hygiene, health & safety, and licensing procedures., • Assist with opening and closing duties., • Support colleagues and contribute to a positive team environment. What We're Looking For: • Previous restaurant or hospitality experience is preferred but not essential., • Excellent communication and interpersonal skills., • A positive attitude with a genuine passion for customer service., • Ability to remain calm under pressure during busy services., • Well-presented with excellent personal hygiene., • Flexible to work evenings, weekends, and bank holidays., • Reliable, punctual, and hardworking., • Ability to work both independently and as part of a team. Skills Required: • Customer service, • Communication, • Teamwork, • Time management, • Organisation, • Attention to detail, • Problem-solving, • Sales and upselling, • Multitasking What We Offer: • Competitive hourly pay plus tips., • Staff meals during shifts., • Employee discounts., • Career development opportunities., • Ongoing training., • A fun, supportive, and professional working environment. Our Expectations: At Tamara Lounge, every guest should leave feeling that they have received exceptional food, drinks, and service. We expect every member of our team to: • Treat every guest with warmth, respect, and professionalism., • Take pride in their appearance and work., • Be proactive rather than waiting to be asked., • Support teammates during busy periods., • Maintain the highest standards of cleanliness and service., • Represent the Tamara Lounge brand with professionalism at all times.

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  • Driving Shopkeeper (Self-employed Subcontractor) | London
    Driving Shopkeeper (Self-employed Subcontractor) | London
    hace 1 mes
    £14.5–£16 por hora
    Jornada parcial
    Greenford

    Join Wundermart, a rapidly expanding European retail concept, as we grow our network of self-service shops across London. This field-based role offers independence and ownership in your day-to-day work, with flexible, ad-hoc shifts based on operational needs. You will be instrumental in maintaining the high standards of our smart retail shops located in various high-traffic locations. Responsibilities: • Collect stock from our hub in Greenford (UB6) and deliver to multiple retail locations., • Receive, organise, and accurately restock deliveries, ensuring strong product availability., • Maintain a clean, organised, and professional appearance of all assigned shop sites., • Complete basic reporting via a mobile app, tracking performance and sharing insights., • Collaborate with the wider team to enhance store standards and sales execution. Requirements: • Right to work in the UK., • Self-employed with a UTR number, capable of invoicing for services rendered., • Full UK manual driving licence with a minimum of 2 years driving experience and no more than 6 penalty points., • Willingness to complete a Basic DBS check via the Disclosure and Barring Service., • Own a smartphone and be comfortable using mobile applications for tasks and reporting., • Good level of English and strong communication skills., • Clean, tidy, organised, with a high attention to detail., • Able to safely handle stock, including lifting up to 15kg., • Ideally live within 1 hour of the Greenford hub due to early starts and stock collection. Working Details: • Start date: ASAP., • Work type: Ad-hoc shifts with no guaranteed minimum hours., • Rate: £14.50/hour., • Payment: Weekly, upon receipt of invoice., • As a self-employed subcontractor, you are responsible for maintaining appropriate insurance for your self-employed work and personal liability., • Status & Tax: This is a self-employed subcontractor engagement. You will invoice for hours worked and are responsible for your own Income Tax and National Insurance. If services are provided via an intermediary (e.g., a limited company), off-payroll (IR35) rules may apply, and we will follow the required status determination process.

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  • Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    Experienced MINICAB CONTROLLERS / CO-ORDINATORS Required
    hace 1 mes
    Jornada completa
    Ruislip

    Join Our Leading Minicab and Executive Service Team in London! We are a well-established minicab and executive service based in London, operating an extensive fleet across Greater London and the Surrounding Counties. Our company completes over 2,000 to 3,000 jobs every week, and we’re expanding rapidly. We are currently seeking EXPERIENCED, flexible, reliable, punctual, professional, and customer-oriented Minicab CONTROLLERS / Coordinators & Dispatch professionals to join our team. About Us: We are a highly regarded minicab firm known for our exceptional service and commitment to our customers. As we continue to grow, we need dedicated individuals who can help us maintain our high standards and contribute to our success. Minicab Controller / Coordinator Main Duties: Ensure timely dispatch of journeys. Liaise with the Head Controller daily. Monitor staff performance, improve call stats, and reduce drop call figures. Handle interactions with customers and colleagues in a professional and courteous manner. Requirements: • Over 1 year of experience in a similar role is ESSENTIAL., • Proficiency in using the CORDIC & AUTOCAB dispatching system., • Excellent English communication skills and a good telephone manner., • Reliability and punctuality are a must., • A strong team player with a positive attitude., • Comprehensive knowledge of London is crucial. Why Join Us? We offer the best rates of pay in the industry. Our aim is to consistently deliver customer service excellence in the communities we serve. We have ambitious growth plans and require a team of qualified individuals who share our passion for outstanding service. Location Benefits: We are conveniently located near overground and underground stations as well as main bus routes. Parking is available for staff members. Interested in Joining Our Team? Please email us if you are interested in this position. We do not take recruitment phone calls.

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