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Are you from a sports background and looking for meaningful work, ever thought of working in a school ? Have you ever thought about using your sports experience to make a real difference in children’s lives? Why not become a Teaching Assistant, supporting children with special educational needs (SEND)? Make a real difference — your success will be measured in smiles. Be the person a child remembers long into adulthood. Classroom Recruiters are looking for Sports Specialists to work across schools in Belper, Matlock, and the surrounding areas as Teaching Assistants supporting children with special educational needs. We’ve had great success recruiting fantastic staff from a wide range of sports backgrounds. Many people who started in sport have gone on to build very successful careers in SEND settings. In fact, some of the most successful SEND schools in the East Midlands are led by Head Teachers and senior leaders who originally started out as sports coaches or PE teachers. What You’ll Do This role is about far more than simply supporting in the classroom — it’s about building meaningful relationships that help children thrive and grow in confidence. You’ll be supporting children who need a positive role model — someone who is consistent, calm, and encouraging. Some days you may be working 1:1 with a pupil who finds school challenging, helping them re-engage with learning. On other days, you may support small groups or assist across the classroom, helping children with everyday lessons ranging from core subjects to vocational activities. Progress doesn’t always happen overnight in SEND settings, so patience and resilience are essential. But when it does happen — when a child you’ve supported starts to believe in themselves — it makes every bit of effort worthwhile. Why People from Sports Backgrounds Excel in These Roles We’ve seen incredible success from people with sporting backgrounds. You already understand how to lead, motivate, encourage, and stay consistent. You bring energy, creativity, and belief— the same qualities that help children succeed when school feels challenging. If you’ve coached, mentored, or supported young people before, you likely already have many of the core skills needed for this role. Add a good sense of humour and a calm head under pressure, and you’ll fit right in. The Details Location: Belper, Matlock and surrounding areas Age Range: Various ages Pay: £100–£110 per day Hours: 08:30 – 16:00 Opportunities available: • Day-to-day roles, • Part-time roles, • Long-term placements, • Permanent opportunities Start Date: ASAP Relevant backgrounds may include: • Sports coaching, • Football players or coaches, • Boxing coaches, • Basketball or Netball coaches, • Gymnastics instructors, • Swimming coaches or tutors If you want a role where every day truly matters — where your skills can genuinely change a child’s life — click Apply today to speak with Classroom Recruiters. We believe every child deserves to come to school and be part of an environment where they can thrive. Do you? Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm

Customer Journey Manager Location: Alfreton, DE55 7RG Salary: Competitive, DOE Contract: Full-Time, Permanent - 37.5 hours per week (Monday-Friday) Benefits: Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme, On site parking, 23 days holiday plus Statutory About the Role We are looking for a proactive and customer-focused Customer Journey Manager to join our Sales & Marketing team. In this role, you will be responsible for overseeing and continuously improving the end-to-end customer experience, ensuring that every interaction reflects our commitment to exceptional service. You will act as the first point of contact for escalated customer complaints, monitor feedback across multiple channels, and work collaboratively across departments to identify opportunities to enhance the customer journey. This is a key position within the business, ensuring that customer insights drive improvements across operations, service delivery and training. Our Mission Our purpose is to change people’s lives by improving their mobility, through understanding customer needs and providing the most appropriate solutions. By delivering real value to our customers, we aim to build a profitable and sustainable business while maintaining the highest standards of service and care. Key Responsibilities Customer Experience & Journey Management • Monitor and develop the external customer journey process, ensuring clear ownership of each stage • Identify opportunities to improve the customer experience across all touchpoints • Work with internal teams to ensure consistent service standards are maintained • Develop improved methods of measuring customer satisfaction across the customer journey Customer Feedback & Escalations • Act as the first point of contact for escalated customer complaints • Record, monitor and report on Customer Related Issues (CRIs) • Carry out customer feedback calls following installations for both Retail and Motability customer • Analyse feedback to identify trends and drive service improvements Reviews & Online Reputation • Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google • Monitor and manage online feedback to support continuous improvement Cross-Department Collaboration • Work closely with the Quality Manager to identify service issues and implement improvements • Collaborate with the Field Product Assessment and Business Development teams • Share customer insights with internal stakeholders to support operational improvements Training & Development • Provide training, coaching and mentoring where required to improve service delivery • Lead disability awareness training across the organisation in partnership with charity partners • Identify training needs across the customer journey touchpoints Reporting & Performance Monitoring • Record and analyse customer service data and performance metrics • Provide monthly and quarterly reports to the Head of Sales & Marketing • Use insights and performance data to drive improvements and support business growth What We’re Looking For We are seeking someone with strong emotional intelligence, a genuine passion for delivering exceptional customer service and ideally previous experience within a similar sector. Essential Skills & Experience • Strong interpersonal skills and the ability to manage sensitive or complex customer situations • Excellent communication skills (written, verbal and presentation) • Ability to analyse feedback and identify service improvement opportunities • Strong organisational skills and ability to manage your own workload • High level of emotional intelligence and empathy • Proficiency with Microsoft Office and IT systems Personal Attributes • Customer-focused with a proactive mindset • Confident communicator with the ability to influence and support colleagues • Collaborative and supportive team player • Strong attention to detail and problem-solving ability Our Values We are proud to work in a culture that reflects the following values: • Innovation Driven – Always open to new ideas and better ways of working • Service – Deliver exceptional service with a proactive, solutions-focused mindset • Ethical & Fair – Do the right thing in the right way • Brave – Challenge thinking and drive meaningful change • Inspired – Motivate others and create new ways of working • Empowered – Encourage responsible decision-making and ownership • Ambitious – Support growth and development for everyone • Advocates – Be a company customers, partners and employees are proud to be part of Why Join Us? This role offers the opportunity to play a central role in shaping the customer experience within a purpose-driven organisation committed to improving people’s lives through mobility solutions. You’ll work closely with multiple departments, helping to ensure our customers receive the highest level of service and support at every stage of their journey. No agencies please