Offres head of change à CheltenhamCréer des alertes d'emploi

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work: You’ll be part of the Cheltenham cluster, covering areas like Cheltenham, Gloucester, Tewkesbury, Stroud, Cirencester (south), Cotswold towns. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: • Proven leadership experience within a sales-focused contact centre or customer operations environment, • A track record of delivering revenue growth and improving conversion rates, • Strong experience leading customer service and complaint handling teams, • Knowledge of omnichannel contact centre operations, • Experience implementing automation, AI, self-service tools, or operational improvements, • Strong analytical, reporting, and stakeholder management skills, • Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? • Opportunity to shape and influence customer strategy at a senior level, • Lead transformational change across sales, service, and technology, • Work closely with executive leadership to drive business performance, • Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.

Finance Systems Analyst - Remote/Office Hybrid Working - Permanent - Financial Service Group - Cheltenham Your new company Hays Accountancy & Finance are partnering with a rapidly growing Financial Services Group based in Cheltenham, Gloucestershire to recruit an experienced & dynamic Finance Systems Analyst. Reporting to the Head of Finance, the role is responsible for the administration, governance and ongoing development of the company’s finance system. Ensuring system integrity, accurate financial data, along with efficient workflows, while acting as a subject-matter expert and key point of contact for finance system users across the business. The position offers remote/office hybrid working once settled in of 2 days on-site, 3 days remote per week, along with a competitive benefit package and the opportunity to really take ownership of the financial systems for the group. Your new role Your key duties will involve administering, maintaining and setting up sales invoices, general ledger accounts, bank detail input, system triggers, statements of work, along with time-sheet coding. You will set up new finance employees as business users within the finance systems, process access change requests, manage timesheet approvers, and perform quarterly access reviews. You will be heavily involved in master data management, setting up new supplier/customer records, along with onboarding new legal entities. You will manage and maintain finance system workflows, supporting the closing of financial periods within the system, and inputting month-end exchange rates for approval. You will develop/improve system reports to support finance requirements, along with providing finance systems training to new users. Ultimately, you will act as the finance systems subject-matter expert, providing ongoing user support across the business, problem-solving along with dealing with any technical queries. What you'll need to succeed To be considered for this permanent Finance Systems Analyst role, you will need experience in a similar position, experience working with finance/ERP systems, including time sheet, invoicing or general ledger platforms. High attention to detail with strong analytical skills, organised with the ability to manage multiple priorities, along with being proactive and solutions-focused. You will have an understanding of financial processes or internal controls, experience in report development/system configuration, and knowledge of user access management. You will need strong communication skills to build relationships internally/externally at all levels, along with the ability to work effectively with Finance, IT and wider business stakeholders. Experience within the Financial Services sector and Sage Intacct would be advantageous but not essential. What you'll get in return This varied Finance Systems Analyst position offers a salary between £40,000 - £48,000 per annum, dependable on experience based in Cheltenham, Gloucestershire. Remote/office hybrid working is offered once settled in of 2 days on-site, 3 days remote per week, flexible working hours, discretionary annual bonus scheme, life assurance, income protection, enhanced pension contributions, an option to buy more holiday days, private health insurance & further group benefits. A great opportunity to really take the lead in the financial systems for a rapidly growing & successful financial services group. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.#4788355

As a Senior Organisation Designer, you will be reporting to a Lead Organisation Designer and support the Head of Practice to lead a stable and knowledgeable practice. On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams. Youll support running the practice effectively as a line manager and mentor. About You Responsibilities • Support the Lead, Project Director, partner or sponsor to deliver successfully on a client project, • Support delivery colleagues in raising issues quickly, • Confidently communicate the value of organisation design and user-centred design approaches in digital design, • Support business development activities led by others such as bids and client pitches/presentations., • Adapt rapidly to constructive feedback, • Comfortable having difficult conversations with others about project scope, risks and challenges, • Contribute actively to Community of Practice activities through sharing your work, knowledge and approaches and help to define best practices to improve consistency of delivery, • Stay up-to-date with the latest industry trends and technologies, and share this knowledge with others, • Line manage others in your practice and escalate emerging issues to colleagues quickly, • Adapt your approach depending on a clients organisation cultures, design maturity and appetite for change., • Foster a culture of collaboration and continuous improvement on teams and across TPXimpact, • Line manage other designers in your practice and coach client teamsTechnical skills, • Be able to understand and map complex organisation relationships, influences, dependencies, patterns, dynamics, • Have experience independently developing or co-designing governance processes, • Have experience developing target operating models, • Have experience developing change management strategies and plans to support organisational initiatives and projects., • Have experience of co-developing and managing risk registers, • Have experience of monitoring and evaluating the effectiveness of change management initiatives over time, • Have experience of co-designing approaches to help stakeholders understand how services might be improved through change programmes and transformation initiatives, • Create visual and engaging artefacts to communicate experiences, problems, opportunities and ideas, • contribute to project backlogs using working in the open approaches and agile ways of working, • support the design of inclusive and accessible products and services, • Experience of working with technology and change specialists in technical and complex programmes of work that includes alpha, beta live phases of servicesBehaviours and PACT values, • Purpose:Youll be highly values driven, recognising that our clients needs are paramount. Youll be able to approach client engagements with professionalism, creativity and flair, whilst balancing our commercial and operational needs. Youll work to ensure we have clear processes and guardrails in place to deliver well through how we organise and operate within our Design functions., • Accountability: When in a leadership position on a client project, youll be accountable for delivering your part of a project on time and under budget and working well with other leaders. Youll set practice standards that align to our DT Ways and Missions. You will lead by example, promoting a culture where quality, client experience and the pursuit of imaginative solutions to client problems is foremost., • Craft:Youll be able to balance multiple priorities while leading high performing teams and through establishing trusted relationships both inside and outside of TPXimpact. As a design or transformational leader who can lead others by example, you will need to navigate ambiguity and use your confidence here to quickly assimilate the direction and approaches that support positive outcomes for our clients and our business., • Togetherness: Youll be able to collaborate effectively with others across TPXimpact. Youll build strong relationships that demonstrate the importance of excellent delivery and client experience as a collective effort, rather than just focusing on your own area of expertise. Youll thrive working with others, providing clarity around vision, objectives and holding high standards for our work through the capabilities your practice holds.About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world. At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation. Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting. Benefits Include: • 30 days holiday + bank holidays, • 2 volunteer days for causes that you are passionate about, • Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave, • Life assurance, • Employer pension contribution of 5%, • Health cash plan, • Personal learning and development budget, • Employee Assistance Programme, • Access to equity in the business through a Share Incentive Plan, • Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme, • Financial advice, • Health assessments About TPXimpact - Digital Transformation We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities. By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact. We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds. Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process. JBRP1_UKTJ

Head of Contact Centre Sales and Customer Experience Competitive salary/ Cheltenham We're looking for an experienced and forward-thinking leader to head up our Sales Contact Centre and Customer Services teams. You’ll be able to help influence our customer contact strategy, drive meaningful change

Job Type: Internal Communications Manager Contract Type: Temporary Location: Hybrid working (Gateshead, Tyne and Wear) Rate: £21.65 per hour Hours: 37 hours per week (Monday to Friday, 9:00am - 5:00pm) Start Date: 21 June 2026 End Date: 18 December 2026 About the Role An exciting opportunity has arisen for an experienced Interim Internal Communications Manager to join Gateshead Council's Communications team for a six-month assignment. Reporting to the Head of Communications and Engagement, you will lead the development and delivery of a comprehensive internal communications and colleague engagement strategy that supports Gateshead Council's strategic priorities and organisational culture. Key Responsibilities Lead the development and delivery of a Council-wide colleague engagement strategy aligned to organisational priorities and cultural ambitions. Act as the strategic lead for internal communications, advising senior leaders, directors and elected members on best practice approaches. Design and deliver engagement campaigns and initiatives that improve staff understanding, involvement and pride in the organisation. Review, modernise and optimise all internal communication channels, including the intranet, email communications, leadership communications and face-to-face engagement activities, ensuring they are effective and user-focused. Develop a clear internal communications framework, including governance, planning, evaluation and messaging consistency. Lead on major organisational communications, including transformation programmes, change activity and corporate priorities. Use insight and data, including staff surveys and analytics, to shape activity and measure impact while embedding continuous improvement. Ensure all communications are clear, inclusive and accessible. What You Need to be Successful Knowledge Essential Knowledge of internal communications and employee engagement strategy development. Understanding of best practice in organisational communications and change communications. Experience of using effective multi-channel internal communications approaches. Understanding of large, complex organisations. Knowledge of the public sector context would be advantageous. QualificationsEssential Degree or professional qualification in Communications, Public Relations, Marketing or a related discipline, or equivalent experience. ExperienceEssential Significant experience leading and delivering internal communications and engagement strategies at a senior level. Experience advising senior leaders and stakeholders on strategic communications. Experience managing organisational change communications and complex programmes. Experience developing and improving internal communication channels and platforms. Ability to use insight, analytics and benchmarking to measure and demonstrate impact. Strong content creation skills with the ability to translate complex information into clear and engaging messages. Experience leading cross-organisational projects and delivering outcomes through others. Proven ability to build strong relationships and influence stakeholders at senior level. Desirable Experience working within local government or a similarly complex public sector organisaton. Experience managing teams or leading a communications function. Apply now Email: (url removed) Telephone: (phone number removed)

Artis Recruitment is delighted to be supporting a highly regarded organisation in the appointment of a Head of People Business Partnering on a Part Time, 12m FTC basis. This is a fantastic opportunity for an experienced HR leader who enjoys operating at both a strategic and operational level, influencing senior stakeholders and leading a team to deliver an exceptional people service. Working as part of the senior People leadership team, you'll play a key role in shaping and delivering people priorities, supporting organisational change and ensuring managers are equipped to lead their teams effectively. This position would suit someone who enjoys variety, thrives in a collaborative environment and is passionate about creating positive employee experiences. The Opportunity You'll provide leadership across business partnering activities while helping to ensure the effective delivery of core people services. Key areas of focus will include: -Supporting the delivery of organisational people priorities and strategic initiatives. -Providing expert guidance on complex employee relations matters. -Building strong relationships with senior leaders and key stakeholders. -Leading and developing a team of HR professionals. -Supporting change, transformation and workforce planning activity. -Driving continuous improvement across people processes and services. -Using people insights and data to inform decision making and improve outcomes. About You We're keen to hear from experienced HR leaders who can demonstrate: -A strong background in senior HR leadership roles. -Experience leading HR Business Partnering or People Partnering teams. -Confidence managing complex employee relations and organisational change activity. -The ability to influence and build credibility with senior stakeholders. -Strong leadership skills and experience developing high-performing teams. -A pragmatic, solutions-focused approach combined with sound commercial judgement. -Up-to-date employment law knowledge and a commitment to inclusive people practices. Why Consider This Role? This is an opportunity to join an organisation with a strong values-driven culture during an important period of development and change. The role offers genuine flexibility through a part-time working arrangement and would suit an experienced HR professional looking for a meaningful leadership role with impact and variety. Package -Part-time, 3 days per week (0.6 FTE) -12-month fixed-term contract -Hybrid working -Competitive salary and benefits package For a confidential discussion and further information, please get in touch with Kirsten at Artis Recruitment. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)

The role will take ownership of the firm's strategic change portfolio and mobilise, lead and deliver significant, complex global transformation programmes that span operating model redesign, process improvement, technology transformation and new ways of working. Bird & Bird are looking for a Head of

Reconciliation of stock accounts. Analysis of operational statistics and performance data. Reconciliation and management of supplier rebates.

With strong stakeholder management and communication skills, you are confident engaging at all levels of the organisation. Strong knowledge of technical infrastructure and application delivery projects. Solid understanding of formal project delivery methodologies (e.

Whether you're joining our operations or head office teams, you'll be part of a fast-growing European hospitality group built on our values of curiosity, drive, collaboration, kindness, and respect. We are looking for an HR Business Partner to join our People Team, based in Paris and supporting our

Commutable to the Head Office in Quedgeley, Gloucestershire. Demonstrable track record of successfully managing commercial contracts and working as a B2B account manager with clients worth a minimum of £250,000 pa. Knowledge of rooftop solar installation or maintenance is desirable.

MeetGeek is one of the leading AI meeting automation platforms, trusted by 4,000+ companies across 100+ countries. Cross-Team Alignment: Act as a connective layer between teams, ensuring handoffs, metrics, and workflows are aligned across the revenue lifecycle. Highly organized, proactive, and comfo

Are you driven to build enablement frameworks that translate into real partner success? If you enjoy working across global teams and influencing the quality and consistency of delivery worldwide, this role puts you at the heart of shaping Sapiens’ channel excellence. In this high‑impact position

Project Manager/CAD Technician (Construction/Wellness) Wirral, England £45,000 - £50,000 + Training + Progression + Pension + Benefits Are you a Project Manager/Coordinator/CAD Technician or similar coming from a background in the Construction/MEP/Leisure/Wellness Industry or a related field, lo

Working on a 4 on 4 off rotation you will be responsible for running of the site security teams which will include scheduling, training and performance management of your teams to the KPI set. We are looking for experienced Security Professionals to be based in Gloucestershire. You will deal with en

Experience of project coordination, project management or operations in an engineering or manufacturing environment. Good knowledge of manufacturing and/ or engineering environments and moving kit between sites. Market leading company in the aviation and engineering sector is looking for a Project M

Supervision of the delivery and distribution of plant and major equipment. Ensuring quality and quantity of materials, equipment and personnel are maintained at the correct levels for installing all services and executing the works in a timely manner. All aspects of Health and Safety supported by ou

HR Business Partner | Supply Chain We are working with a fast-paced, operational business looking to bring in an HR Business Partner to support their supply chain function.This is a brilliant opportunity for someone who enjoys being close to the operation, partnering with leaders

A good understanding of contracts and commercial risk. Opportunities to develop commercially and professionally. If this role is of interest and you would like more information, please call George Clayton on or email me at.

Supplier Finance Manager Gloucester / Hybrid Working £45,000 + Benefits An exciting opportunity has arisen for an experienced Supplier Finance Manager to join a highly successful international technology and managed services business operating across Europe

ABOUT THE ROLE As an HR Business Partner at Barchester, youll deliver a professional, business-focused HR service that meets the needs and KPIs of three regions this will encompass around 30 care homes. If you have a relevant professional qualification, this would be ideal wed certainly like to see

MRP Group is seeking a Head of IT or Chief Technology Officer to drive the IT vision and manage all IT services across business units. The successful candidate will have over 10 years of experience in a multinational environment, including 5 years in a senior IT leadership role.

Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. Detail‑oriented, excellent written and verbal communication skills with the ability to identify areas of improvement an

Whilst there is a London Head of HR and an admin support team in place onsite, unlike their international offices there is no front office aligned HR Business Partner, which the firm now requires for significantly scaling its London based investment teams. The firm offers employees exceptional benef

Capability: 90% of managers achieving the desired performance with clear bench strength for Ams, GMs, Ops and Heads of Operations. And the proof is in the pudding – over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. Next, you’ll b

This role would suit a seasoned legal Project Manager who understands the unique challenges of delivering change within a partnership environment and can balance business priorities with technology delivery. A leading international law firm is seeking an experienced Senior Project Manager to lead a

Reporting to the GM, you will act as the senior HR lead for the UK & Ireland, responsible for both head office and a large operational estate. Proven experience operating at Head of HR level, or equivalent senior HR leadership role within a multi-site environment. We are partnering with a fast-paced

Quintessentially is seeking a Group Head of HR (Interim Maternity Cover) to lead and deliver the people strategy during a crucial transformation phase. The successful candidate will manage all aspects of HR, including strategic leadership, HR transformation initiatives, and compliance.

Head of Software Engineering – Corporate HR. You will be accountable for the engineering strategy, quality, reliability and operability of a landscape built around key enterprise platforms including Oracle PeopleSoft, SD Worx, Oleeo and Totara, with a large number of supporting specialist systems

Key ResponsibilitiesExecutive Partnership & Strategic AdvisoryPartner, and support your team to partner with five ExCo members (CFO, CPO, CRO, Trading Director and Operations Director) to develop and execute people strategies that accelerate business performanceTranslate business strategy into pract

A leading client in HR technology in London seeks a Head of HR Systems to shape the future of their HR landscape. Candidates should have strong expertise in payroll and HRMS, along with in-depth knowledge of IT security and data privacy regulations.

We are seeking a senior engineering leader to support the evolution of core enterprise platforms across HR and Finance, with a focus on the technical architecture, stability and modernisation of both SAP and Oracle estates. Strong understanding of Oracle tooling and integration patterns, including O

Reporting into the Global Head of HR (New York based) and working in a team of HR professionals in multiple global locations, this is the firm’s first London office based ‘head of’ hire, a necessity due to recent rapid growth in the London office + large build out plans for the next couple of

Energy Jobline ZR is seeking a skilled Commercial Manager to lead the commercial function on a major development in London.This role involves overseeing a £45 million project across mechanical, public health, and ventilation systems while ensuring commercial performance across the project lifecycle

Head of FP&A, Finance Director, or VP of Finance at a large corporate with full ownership of the planning and reporting function. We're looking for Heads of FP&A and Finance Directors at large corporates who own the full planning and reporting function and are accountable for the financial narrative

Head of Software Engineering for Corporate HR in London. This pivotal role involves leading engineering teams to manage a complex HR technology estate, integrating various systems such as Oracle PeopleSoft and SD Worx.