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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do * Develop a deep understanding of business strategies, products, services, and risk profile; * Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; * Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; * Provide guidance and advice to business partners on implementing risk policies and programs; * Work collaboratively between the risk, compliance, legal, and other business support functions; * Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; * Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience * Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams * Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities * Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: * Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. * Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. * Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. * Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. * Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. * Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do * Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture * Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation * Develop comprehensive data quality frameworks with clear metrics and success criteria * Understand and drive adherence to regulatory and Enterprise policy requirements * Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately * Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation * Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively * Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle * Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change * Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you’ve got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: * Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. * Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. * Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. * People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: * Experience in Data Stewardship, Governance and lifecycle management * A strong understanding of applicable policies and regulation (e.g. GDPR) * Deep understanding of data applications, and the ability to solve complex data issues through effective solutions * Experience with database management, data modelling and data quality processes * Technical knowledge required: Cloud Data Products, SQL, Python * Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you’ll do * Test the design and effectiveness of the business controls * Support the redesign and improvement of controls * Make recommendations to various senior stakeholders across the UK business * Manage projects to implement broadscale control enhancements * Facilitate workshops identify risks and controls * Produce regular process health reporting for internal stakeholders * Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we’re looking for * Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. * An ability to self-identify improvements to improve efficiency, and then execute them * Previous experience of working in a highly-regulated industry and/or corporate environment * Workshop facilitation * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships * Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We’re looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we’re poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you’ll do * Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). * Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. * Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. * Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. * Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. * Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and ‘business as usual’ activities. * Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. * Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. * Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. * Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. * Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. * Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you’ll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: * Knowledge of the UK (and ideally US) financial services regulatory landscapes * An understanding of UK consumer lending * Technology literacy and understanding of the associated risks e.g. cyber * Experience of pragmatic change management within an enterprise environment * A passion for using data and analysis to drive decision making and results * Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary * A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you’ll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One’s compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you’ll do * Providing legal advice in relation to all aspects of Capital One's compliance with employment law * Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented * Advising on and supporting through all stages of employee relations issues and investigations * Drafting, reviewing and advising on employment contracts, policies and procedures * Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law * Supporting the business to manage any employee disputes, including employment tribunal claims * Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities * Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP’s Board) HR-related risks * Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests * Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms’ cultures, people management and diversity and inclusion agendas * Working alongside external counsel where necessary * Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you’ll bring * Significant experience as a qualified lawyer * A high level of subject matter expertise and an ability to work autonomously * Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly * Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters * Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles * Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk * Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures * Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One’s third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties’ ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party’s security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you’ll do: * Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. * Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. * Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. * Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. * Ensure compliance to program process and procedures. * Maintain a thorough understanding of the program controls, intent, and test procedures. * Support third parties in appropriately managing and remediating risks identified through assessments.. * Travel 10-25%, which may include off-site locations, to perform multi day assessments. * Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include * Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. * Providing consultative services related to third party security while applying risk based judgement to information security issues. * Driving risk remediation through advice and challenge. * Ensuring risk is appropriately managed and escalated. * Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these: * Experience in Information Security * Experience in Supply Chain Management * Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management * Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management * Experience communicating and presenting to senior management * CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do * Develop a deep understanding of business strategies, products, services, and risk profile; * Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; * Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; * Provide guidance and advice to business partners on implementing risk policies and programs; * Drive collaboration between the risk, compliance, legal, and other business support functions; * Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; * Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience * Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams * Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities * Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for * Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. * Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. * Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. * Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. * Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. * Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career Elevate your career by joining MHR, the pioneering SaaS company leading the charge in the UK. We're on the lookout for a visionary Principal Web Engineer to join the PeopleFirst product team. Your Team You’ll be part of our dynamic People First engineering team, where you'll work with the most cutting-edge technologies, collaborate with experts, and contribute to the rapid growth of our PeopleFirst SaaS system. Your Impact As a Principal Web Engineer at MHR, you're not just writing code – you're architecting the future of software solutions. You'll drive excellence in every aspect, from user interface design to maintaining a high-quality code base, collaborating with like-minded Web Developers, shaping innovative solutions, and coaching the team to tackle complex business challenges head-on. Working hybrid with 3 days a week in our Ruddington Head Office, your role will be to govern and contribute to the web codebase, driving technology, process and people change to ensure sustainable web delivery across the department. Key Responsibilities • Collaborate seamlessly with delivery, platform, and architecture teams to align the functional roadmap with uncompromising quality of service., • Lead the way by governing and actively contributing to the evolution of our web codebase through hands-on development., • Transform ground-breaking ideas into reality, producing proof of concepts to de-risk delivery and elucidate intricate concepts., • Elevate coding standards by automating processes, ensuring extensive test coverage for sustainable delivery., • Provide essential guidance during planning, design reviews, and incident management to empower web engineers., • Cultivate consensus among peers on cutting-edge technologies and best practices., • Play a vital role in recruitment campaigns, hiring highly skilled engineers, and shaping the interview process to enhance efficiency., • Develop, coach and mentor juniors on the team, supporting their professional growth and establishing personal development plans. What you’ll bring to the role and MHR • Experience working on and building modern enterprise Angular applications., • Solid understanding of HTML/HTML5, JavaScript/Typescript, CSS/SASS, • Good understanding of the following: Accessibility, Responsive and Adaptive design, working with UX/UI design documents, • Knowledge of the following: Web security, RESTful Web Services, • Experience with modern unit testing frameworks and methodologies., • Strong understanding of RESTful architecture and API design principles., • Deep knowledge of software engineering concepts such as design patterns, SOLID principles, polymorphism, and threading., • Demonstrated ability to write clean, scalable, and maintainable code., • Familiarity with Microsoft Azure services for cloud-based development., • Experience with advising on common UX components within a design system using technologies such as Storybook. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Commercial Analyst About this role This is an exciting opportunity to join a high-performing team who are passionate about driving our co-brand credit card partnerships to market-leading results. As the champion of your partnership from the ground up, you'll not only be hands-on (pulling data using SQL and structuring analysis to support your ideas), but effective at managing and influencing stakeholders of all levels up to C-suite. What you'll do • Work directly with SQL to interrogate vast datasets and analyse trends to spot gaps for improvement and growth, • Own external relationships and become the internal subject matter expert on all things relating to your partner, • Deliver the roadmap and marketing strategy for your partner - from managing product launches to shaping the direction for marketing campaigns, • Collaborate with teams across the business and be proactive to drive growth that mutually benefits your partner and Capital One What we're looking for • Excellent interpersonal skills with a positive and collaborative approach, and confidence navigating challenging conversations with stakeholders, • A resilient mindset, with a desire to work in a fast paced environment, balancing ever-changing priorities, • Strong mathematical and creative problem-solving skills, with the ability to turn complex analysis into clear stories and actions, • Experience using SQL (or similar) to query large databases - we primarily use Snowflake, • Experience working within a regulated environment This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week between Monday and Thursday, with travel between the two locations encouraged. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website ___ for more information What’s in it for you? • 23 days’ annual leave rising to 27 days holiday in time with the opportunity to buy extra leave, • company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always 🧑 💻 Fearless innovation ✅ Achieve together 💙 Everyone is valued

IT Network Team Lead Home based (with travel to various sites x1-2 per month on average). £65,000 - £75,000 + disc. bonus, 25 days holiday, 6% pension Core technologies: Fortinet, Palo Alto, F5, Extreme wireless We are looking for an experience Network technologist who also has proven experience in the leadership and management of network engineers. Reporting to the Head of Infrastructure Operations you will be responsible for the delivery of first-class IT network services across a complex, multi-sited business. You will provide BAU support and specialist technical knowledge to specific projects of work, operating as the IT Network SME. Managing the IT Network team, 3rd party providers and managed service providers, you will ensure system availability, reliability and that services are delivered on time and within SLA's. You will lead the IT Service Delivery elements of major networks projects and change programmes, providing oversight and assurance to high and low-level designs. Core technical experience we're looking for: • Fortinet and wider Forti technologies, • SD-WAN, • Palo-Alto, • F5's or other Load Balancers, • LAN/WAN, • L3 technologies and Routing A great role for someone with the right technical expertise providing a fantastic level of working flexibility. For more information please reach out by applying with your latest CV ASAP.

We have an immediate contract vacancy for a Wind Turbine Technical Support Engineer to work with our prestigious renewable energy client. Main purpose of the position The Wind Turbine Technical Support Engineer will act as a SME covering some of our client’s large offshore wind farms. You will advise on how to optimise the structure of the team processes and provide second line support/remote advice to bringing the wind asset back into operation based on known-known solutions or in a safe mode when it cannot start based on the standard known solutions. Key responsibilities • Support and propagate Technical Support second line business requirements in present and future contracts;, • Safeguard adequate on time answers and ensuring quality to technical queries;, • Responsible for developing standard solutions of known-known issues;, • Responsible for correctly using Technical Support second line internal processes;, • Contribute for process management for Technical Support second line internal processes;, • Contribute for ensuring second line team performance and development;, • Assists manager of Technical Support second line;, • Leads Technical Support second line team to execute Technical Support internal projects. Key deliverables and activities Second line Technical Support: • Receive via a ticketing system and effectively evaluate technical requests (issues (incl. troubleshooting ones) or opportunities) to ensure accurate assessment and best resolution, for each situation, are provided. Distribute those requests to other departments if required., • Process from those individual requests the ones that could be a potential platform issue and investigate together with the affected sites the current status., • Lead and coordinate regular meetings with site to prioritise technical requests in relation to all open items of the whole client fleet to ensure immediate actions are taken., • Subject Matter Expert for offshore wind assets, • Control, improve, and maintain reset alarm guides to be used by our surveillance colleagues., • Lead and coordinate top 10 alarm projects Standardisation: • Capture technical solutions in solution database and quick retrieval/answering when receiving queries via ticketing system or hotline call to allow standardisation by second line support., • Create and maintain corrective standard work packages (general task list) in solution database to allow quick planning and scheduling for trouble-shooter planners., • Ensure working according to a standardised process, including the good use of standardised tools. Contractual input to Technical Support area: • Provide feedback on running projects to product lines and on Employer Requirements for future projects., • Gather/provide feedback for the technical support business needs that are shared with Head of Technical Support. Process management: • Contribute to develop, document, maintain and improve internal processes., • Proactively discuss process interfaces with affected stakeholders. IT tools: • Capture Technical Support requirements for IT products to be developed., • Test and validate from the user perspective of new products. Required education and experience • Bachelor's or master's degree in a relevant field (is desirable not essential);, • At least 10 years of experience from working a similar position in the energy sector or a technical industry. Offshore/onshore wind knowledge from a development, project or O&M role is desired;, • Extensive experience in technical, operation and maintenance are a must and experience from leading change in large international organisations is considered as an advantage;, • Strong communication skills, comfortable at presenting, building relationships, and influencing others, while working effectively across different cultures and geographical locations; and, • Good computer skills and previous experience with SAP and electrical knowledge are beneficial for this position. This role will require some presence in our client’s central London office, but can be mainly covered remotely For more information on this excellent temporary opportunity with our market leading client please contact the recruitment team or apply online & we will get back to you

Description Reports to: Head of Technology Location: Nottingham Office-Based (one day a week working from home once probation is passed) Working hours: Monday to Friday, 37.5 hours a week Salary: £24,570 - £27,500 per annum plus benefit Due to our continued expansion and as part of our Technology estate, we are looking to recruit a Junifer System Administrator to join our team based in Nottingham (Hybrid working). As a member of the Technology team, you will be working with key stakeholders within the business to get the very best from our existing and new functionality of our Junifer Tool. Communication is key, you will need to actively engage with the business and project teams to understand their needs and work collaboratively to deliver optimal solutions. Passionate and motivated people are the power behind our growth, so we’re looking to expand our team and you could be part of our success story. What We Need from Yü Here’s a taste of what you’ll be doing: Entry-level experience in Application Support/ System Admin role. Environment management ensuring the stack is correctly governed and managed to ensure projects and CI/CD initiatives are correctly deployed to time and budget. Be customer centric to ensure the business and project teams have an excellent user experience. Excellent communication skills Manage service transition from the programmes into BAU Experience of undertaking application upgrades and ensuring the business are aware of new features and enabling through the environment stack Ability to reconcile and resolve exception work as highlighted by system users and project stakeholders Creation of system task and process control documentation for system configurations processes About Yü If you have what it takes you could be just what we’re looking for… Essential Requirements: Manage all user profiles and license allocations Provide first line support to the business for open issues and be the first point of contact to third party support teams. Administer the Junifer system ensuring the solution and all environments are operational and supported at all times. Co-ordinate any developments and service tickets where relevant with the thirdparty support and development teams Undertake configuration changes to the system and deploy. Ticket management and prioritisation of activities Attention to detail to ensure the business receive optimised solutions that meet the organisational need. Receive and co-ordinate the implementation of relevant changes delivered through Junifer/ Gentrack Release Notes, ensuring the business are aware of new features being delivered. Mentor junior members of the team to support their skill set development. Co-ordinate testing of new releases, features and functions with the business and other project teams. Experience of undertaking/ managing Data Cleanse and Data Migration activities Experience of understanding licence management and manage license allocations and user profiles in line with our contractual obligations. Work with Technology Business Change Manager to ensure changes are successfully communicated and trained into the business. Strategic Duties: Application Administration and Support Project support Create governance to support change and deployment into the applications. Support other applications as required This job description is not exhaustive, and reporting structure will be subject to change in the future as the company grows. Yü Come First We have a wide range of benefits for our employees including: 24 days annual leave + bank holidays Holiday buy – up to 5 additional days Day off on your birthday Employee Assistance Programme Annual salary review Learning and development opportunities Enhanced paternity, maternity and adoption policies Yü made a difference Awards 3 days additional annual leave if you get married/civil partnership etc. Appointment allowance Long service recognition Refer a friend payment Company sick pay (subject to length of service) New modern facilities Death in service and critical illness cover Plus, many more #YUIndeed This position does not fulfil the UK Visas

We are looking for talented employment lawyers to join this ‘top tier’ team Employment Associate / Senior Associate / Legal Director – National This is a fantastic opportunity to join a leading employment team which is investing heavily into its national offering. The Partners are particularly keen to attract the right ‘top tier’ talent to address their goals in terms of succession planning. They are looking for talented and experienced individuals to help lead and develop the department. Summary • Job title: Associate to Legal Director - 2 positions available, • Location: National, • Salary: to £105,000 (depending on experience), • Reports to: Partner / Head of Department, • Work pattern: Hybrid, • Previous Experience: Broad range of PQE considered. Candidates should be able to demonstrate strong respondent experience ideally from a ‘top tier’ practice Context of the role This recruitment exercise forms part of the firm’s desire to attract the right kind of quality talent to push the team to the next level. The team is already highly-regarded, with an excellent flow of top quality contentious and advisory work. They are looking for the right talent to further enhance their offering. As such, the firm can offer candidates an excellent platform to develop their career, especially those who may feel frustrated by a lack of progression. Perhaps you are at a large firm where the route to Senior Associate or Legal Director is unclear or difficult to attain. If so, this could well be an opportunity worth exploring. Work undertaken by this national employment team This is a highly regarded and well-established employment team advising on the full range of contentious respondent matters and advisory work. Contentious matters include: • unfair dismissals,, • wrongful dismissals,, • employment contract breaches,, • claims brought under the equality, • whistleblowing cases. Non-contentious advisory matters include: • advising on TUPE matters;, • Organisational change including redundancies, • HR policy;, • Corporate support work Next steps Please don’t hesitate to apply or call for a confidential discussion.

• Mon to Fri, • Salary plus car/allowance, private healthcare, • Home based with some travel to major client sites in the UK, • Leading small Engineering team Here at ISS, as one of the UK's leading Facilities Management (FM) providers, we are looking to recruit a Critical Engineering SME to manage the "Critical Environmental Management" (CEM) system underpinning critical engineering within a truly major banking account. The Account consists of Retail, plus a sizeable and high profile corporate estate, encompassing a Canary Wharf Head Office, Mission Critical Campuses, a Data Centre and several smaller buildings dotted across the UK. The criticality of these sites can be extremely high with any power outages at immense cost to the client financially and in reputation. Therefore, a robust and comprehensive CEM is required to provide governance and control over all Critical Engineering maintenance activities. You will be the Product Owner of the CEM, overseeing day to day function, Change Management, and to line manage the Authorising Engineers involved within the system Working as an SME on a massive Account you will be working with a wide range of technical stakeholders and reporting into the Account's Technical Director. We are looking for a qualified engineer, with an appreciation for Engineering Operations, but has progressed into compliance within the Critical Engineering space, while remains keen on career progression. Actions will include: • Provide leadership over the Authorising Engineer team within the Account, leading appointment and development., • Manage the CEM Product including its Administration and operational effectiveness., • Have leadership over Change Management within the CEM., • Work closely with other Account SMEs notably Asset Mgmnt staff. We need from you: • A strong level of engineering qualification, whether Electrical and/or Mechanical., • Strong experience of Critical Engineering., • Leadership of Managers or Senior Engineers, • Ideally, an operational engineering background before having progressed into compliance/auditing

Delivery Manager – Contract - Challenger Bank - Digital Transformation An experienced Delivery Manager is required by a UK Mid-Sized bank to work within their existing Change & Transformation team to optimize delivery of a concurrent and inter-dependant portfolio of projects. Working across multiple workstreams, you will ensure alignment with broader strategic goals, product roadmaps, and business outcomes, resolving impediments and dependencies across multiple projects or business units. The expectation is that the role can be performed on a hybrid basis so you must be able to attend one of the business’s offices twice weekly. Offices are predominantly in the North West, South West, North East and London. The Opportunity: Are you an accomplished Delivery Manager with a proven track record of successfully guiding complex initiatives from conception through to operational handover? We are seeking a dynamic and results-driven individual to join a growing team as a Delivery Manager, playing a crucial role in efforts to enhance the bank’s digital offering and core banking platform. You will be responsible for orchestrating the successful delivery of key strategic initiatives, ensuring they align with the ambitious mission and objectives. This is a fantastic opportunity to make a tangible impact, collaborating with diverse teams and senior stakeholders within a supportive and forward-thinking mid-sized UK bank. What You'll Do: As a Delivery Manager, you will be accountable for the end-to-end success of your assigned initiatives, including: Strategic Planning & Oversight: • Craft and manage the overall delivery plan for your initiatives., • Ensure alignment of initiatives with our overarching Mission and Bank objectives, in collaboration with the Head of Delivery., • Manage initiative scope and resources effectively to support successful delivery and the Early Life Support period. Execution & Issue Resolution: • Proactively identify, manage, and resolve cross-functional issues, internal and external blockers, or impediments at the initiative level., • Manage and report on internal and external dependencies and assumptions. Stakeholder & Vendor Management: • Work collaboratively with the wider organisation to secure necessary sign-offs and ensure seamless handover to Operations., • Manage operational relationships with suppliers as required. Reporting & Financial Management: • Accurately estimate, manage, and report on initiative finances, ensuring adherence to the agreed budget., • Monitor and report on initiative progress and performance, providing timely status reports to the Head of Delivery, Initiative Sponsor, and other key stakeholders., • Ensure all necessary information is available for cross-programme status evaluation. Accountability: • Ultimately accountable for the success of your initiatives and meeting all agreed budgetary and delivery targets. What We're Looking For: • Proven experience as a Delivery Manager within the financial services sector, ideally at a mid-sized UK bank., • Demonstrable experience managing complex initiatives from planning through to operational handover., • Strong financial management skills, including budgeting, forecasting, and reporting., • Exceptional stakeholder management and communication abilities, capable of engaging at all levels., • A proactive problem-solver with a keen eye for identifying and mitigating risks and issues., • Experience working in environments with significant internal and external dependencies., • Familiarity with various project methodologies (e.g., Agile, Waterfall, Hybrid)., • A track record of driving initiatives to successful completion within agreed scope and budget. Do you want to apply your experience and skills helping a team dedicated to innovation and excellence in a positive, friendly and collaborative culture? Then ping your CV over and get involved! #DeliveryManager #ProjectManager #ProgrammeManager #BankingJobs #FinancialServices #ProjectDelivery #Transformation #Fintech

Business Consultant (Retail & FMCG) Location: London, UK (Hybrid) Salary: £40-65k, depending on experience, plus bonuses. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our consultants lead transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. The Role We’re looking for a Business Consultant who blends commercial understanding with structured problem-solving. You’ll work with senior stakeholders at major Retail and FMCG clients to define strategies, design operating models, and identify how AI can unlock new sources of value to deliver measurable change. Whether you’re from industry or consulting, this role suits someone who enjoys tackling big operational challenges, shaping ideas with data, and turning strategy into action. What You’ll Do • Lead workstreams within transformation programmes, managing scope, timelines, deliverables, and outcomes., • Facilitate business workshops to capture requirements, assess current ways of working, and define target-state solutions., • Design operating models, process improvements, and change strategies that drive efficiency and growth., • Develop and prioritise AI and automation use cases that align with client objectives and deliver measurable results., • Translate analysis and data insight into clear, actionable recommendations and implementation plans., • Present findings, strategies, and business cases confidently to executive and leadership teams., • Collaborate with technical delivery teams to ensure solutions are practical, scalable, and adopted., • Contribute to Aria’s internal IP development by shaping AI use cases, proposals, and new service offerings. About You • 3–8 years of experience in Retail or FMCG head-office functions, such as merchandising, demand forecasting, category management, supply chain, or technology-enabled transformation., • Strong analytical and commercial skills with the ability to simplify complexity and focus on outcomes., • Confident in leading workshops, managing stakeholders, and capturing detailed business requirements., • Awareness of how to develop strategic recommendations into real business change., • Interested in how AI and emerging technologies can improve industry performance and decision-making., • Excellent communication skills with credibility at senior stakeholder level., • Proven record of ownership and delivering results end to end. What We Offer • Competitive package: Base salary of £40–65k depending on experience, plus bonuses linked to chargeability, performance, project ownership, and IP development., • Private medical cover: Comprehensive health insurance for you and your family., • Time to recharge: 25 days’ holiday plus loyalty days that increase with service., • Purpose with impact: A paid charity day each year to support a cause you care about, with matched donations from Aria., • Growth and development: Access to leadership programmes, mentoring, and professional learning., • A culture built for performance: Flexible working, clear expectations, and a team that values pace, accountability, and ambition. Join Us At Aria, you’ll work with global brands, define the next generation of AI-driven solutions, and see the results of your ideas come to life. If you’re motivated by challenge, impact, and performance, this is where you’ll thrive.

The Role CST Training is seeking an experienced Head of E-Learning to lead the development and implementation of a cutting-edge digital learning strategy. This is a pivotal, single-threaded leadership role responsible for taking CST Training from a limited e-learning presence to a comprehensive digital offering that rivals our established physical and remote training. The successful candidate will combine strategic vision, commercial acumen, and technical expertise—driving innovation in digital learning platforms, building scalable infrastructure, and leading a team of instructional designers, content creators, and technologists. Key Responsibilities : • Digital Learning Strategy, • Define and execute CST Training’s end-to-end e-learning strategy in alignment with business objectives., • Champion the adoption of emerging learning technologies (AI, adaptive learning, mobile-first solutions)., • Technical Leadership, • Oversee the implementation, configuration, and optimisation of LMS platforms (e.g., Moodle) and ensure robust API integrations with CRM, HR, and compliance systems., • Manage SCORM/xAPI/Tin Can compliance, content hosting, and platform interoperability., • Ensure accessibility standards (WCAG 2.1, Section 508) and data protection (GDPR) are embedded into all solutions., • Collaborate with IT teams to manage system performance, user authentication (e.g., SSO), and platform security., • Product Development & Content, • Lead the full lifecycle of e-learning product development—from planning and instructional design to deployment and post-launch evaluation., • Ensure content is engaging, interactive, and commercially viable (balancing learner experience, cost, and market demand)., • Maintain quality assurance processes across all digital courses., • Leadership & Project Management, • Recruit, mentor, and lead a cross-functional team (instructional designers, content developers, media specialists, platform administrators)., • Deliver projects on time, on scope, and on budget using agile or hybrid project management approaches., • Drive collaboration across curriculum, operations, sales, and marketing to ensure commercial success., • Data & Performance, • Leverage LMS analytics, dashboards, and reporting APIs to track learner engagement, satisfaction, completion rates, and ROI., • Use data-driven insights to refine learning experiences and inform future product decisions., • Innovation & Growth, • Explore opportunities for blended learning, VR/AR, simulation-based training, and other digital-first innovations., • Proven experience in a senior e-learning or digital learning leadership role., • Strong understanding of LMS platforms (e.g., Moodle & bespoke platforms), APIs, and system integrations., • Demonstrable experience with e-learning standards (SCORM, xAPI, AICC) and accessibility compliance., • Hands-on knowledge of authoring tools (Articulate 360, Captivate, Rise, Lectora, etc.)., • Experience in leading multidisciplinary teams and managing large-scale digital projects., • Commercial acumen: building viable products, pricing strategies, and measuring ROI., • Experience in the construction training or vocational education sector., • Familiarity with regulated qualifications and awarding organisation requirements., • Knowledge of cloud hosting, data integrations, and security best practices., • Experience of building both accredited and non-accredited online learning pathways. CST Training is a trusted leader in professional training across the UK, known for simplicity, wisdom, and innovation. This is a unique opportunity to build a digital learning ecosystem from the ground up—shaping not only CST’s future but also setting new standards in the training industry. Job Type: Full-time Benefits: • Additional leave, • Company pension, • Work from home Work Location: Remote

We are delighted to be working with a valued client who is looking to appoint an Air Traffic Services Manager. In this role, you will be responsible for the management and oversight of Air Traffic Services (ATS) and associated systems, including ANSP Services. You will ensure these services are planned, provided, and operated safely and efficiently in accordance with CAA regulations, CAP 670, and the Manual of Air Traffic Services (MATS) Part 1. Job Title: Air Traffic Services Manager Location: East England Salary: Competitive Job Type: Full-time (39 hours per week averaged over a twelve-month period) Key Responsibilities • Manage all Air Traffic Control, Air Traffic Engineering, and Airfield Ground Lighting personnel., • Provide leadership and safety oversight for the Air Traffic Services (ATS) provision, ensuring full compliance with UK CAA regulations, CAP 670, and MATS Part 1., • Develop, maintain, and promote the Safety Management System (SMS) within ATS, aligned to the Company/Airport SMS., • Ensure the ATS business plan includes sufficient resources to comply with Company policies and operational requirements., • Appoint a suitably qualified and experienced person (SQEP) as SATCO and monitor performance, ensuring safety remains the top priority., • Support the Operations Director in the daily operational management of the Airport., • Oversee delegated financial matters, including budgets and reports, in accordance with Company policy., • Ensure ATS staff training, competence, and resource levels are maintained to meet operational needs., • Promote safety and regulatory compliance across ATS operations and engineering standards., • Manage change within ATS, ensuring all organisational or procedural updates are safety-assessed., • Set ATS safety objectives, monitor achievement, and maintain compliance with safety policies., • Establish and maintain interface meetings with customers, regulators, and local operators., • Ensure aviation-related incidents are reported and investigated appropriately, with post-incident welfare support provided to affected staff., • Provide oversight of the Unit Competence Scheme (UCS) and Unit Training Plan (UTP)., • Liaise with adjacent airfields and airspace users, ensuring Local Agreements are in place where required., • Maintain controlled documentation in accordance with Company policy, including updates to the MATS Part 2 and ATC content within the UK AIP entry., • Manage major ATS projects, ensuring safe and compliant operational changes., • Monitor Health & Safety and Environmental compliance, including accident investigations and risk assessments., • Attend Group ANSP Safety forums and other relevant Company activities as required., • Carry out additional duties as directed by the Operations Director. Essential Requirements • Current Air Traffic Controller's Licence issued by the UK Civil Aviation Authority., • Dual-rated ATCO (APS & ADI)., • Qualified and current OJTI., • Qualified and current ATC Assessor., • Qualified and current Investigator., • ICAO English Language Proficiency Level 5 or higher., • A minimum of 5 years' experience as a dual-qualified ATCO., • Proven experience managing ATC operations, engineering, or safety oversight. Desirable Requirements • Prior experience in ATC management or safety-critical aviation leadership roles., • Demonstrable experience in regulatory compliance and SMS implementation., • Strong communication and leadership skills with experience managing technical teams., • Knowledge of aerodrome operations, ANSP structures, and CAA auditing processes. If you are interested in applying for this position and you meet the requirements, please send your updated CV to Natalie Dalkin at Line Up Aviation. Line Up Aviation has been recruiting Aviation and Aerospace professionals globally for over 30 years, partnering with some of the industry's leading organisations who demand the highest calibre of applicants. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news, and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"

ROLE PURPOSE: English Path (EP) is expanding our provision of university pathway courses across the EP network of colleges, launching new colleges and delivering programmes at university partner locations. The Head of Partner Development and Pathway Recruitment is accountable for the expansion and execution of the pathway programme student recruitment launch for EP’s new pathway offering. Working closely with the pathway leadership team, you will play a lead role in securing new university partnerships, recruitment agency partnerships, product training, and student-recruitment initiatives. Your goal is to ensure that the pathway offering is effectively positioned across the EP and GEDU partnership and student recruitment network ROLES AND RESPONSIBILITIES: Strategic Planning & Feasibility: • Conduct market analysis and demographic research to identify key recruitment source and destination markets., • Expand EP’s agency, school and sponsor network to support growth., • Identify and liaise with current and future university partners stewarding strong relationships with partners current and future., • Play a role on launch teams for new products and new delivery locations. Project & Budget Management: • Create and maintain comprehensive plans with clear milestones, dependencies, and contingency measures to ensure recruitment targets are met., • Establish clear projects plans and KPIs that can be effectively monitored, escalate issues, and facilitate rapid decision-making., • Ensure compliance with all necessary regulatory approvals and accreditations (e.g, QAA, Ofqual, CMA, GDPR/DSAR protocols). Staffing & Team Development: • Contribute to recruitment, training and induction of staff., • Establish probation and performance-review timelines, conduct regular check-ins, and coordinate professional-development workshops to upskill recruitment staff., • Cultivate a positive, applicant-centric campus culture by setting expectations for service delivery, academic excellence, and peer collaboration. Marketing & Recruitment Collaboration: • Work with the wider Marketing and Recruitment teams to produce programme and college-specific promotional materials: brochures, website content, virtual campus tours, social-media campaigns, and localised advertising., • Support the creation of targeted agent-engagement strategies., • Provide regular recruitment updates, detailing application volumes, offer acceptance rates, deposit collections, and demographic breakdowns. ESSENTIAL SKILLS AND EXPERIENCE: • Experience with university partnership liaison in an international and domestic context., • Experience working effectively with external stakeholders including university staff, recruitment agencies, schools’ representatives, and scholarship bodies., • Minimum 5 years of experience leading large-scale, multi-channel, multi-programme student recruitment initiatives within higher education, international education, or language pathway contexts., • Proven track record of launching new campuses, learning centres, or academic divisions with clear ownership of timelines, budgets, and deliverables., • Experience developing student recruitment plans, owning budgets, and reporting performance to senior leadership., • Ability to translate strategic objectives into detailed operational plans, ensuring alignment across Academic, Operations, Marketing, and Finance functions., • Familiarity with pathway programme frameworks (foundation, pre-sessional) and accreditation processes, • Understanding of student-centered learning environments and quality-assurance best practices for international cohorts., • Experience influencing internal and external stakeholders including Board members, university partners, government agencies, and vendors., • Excellent written and verbal communication skills, with experience preparing board-level reports, project updates, and public presentations., • Ability to communicate portfolio vision, strategy, and performance updates to various internal and external stakeholders., • Demonstrated ability to recruit, onboard, and mentor cross-functional teams, fostering a collaborative, high-performance culture., • Comfortable working in a dynamic, fast-paced environment where priorities may shift rapidly; proactive problem-solver., • Prior involvement in securing university progression agreements or articulation partnerships (desirable)., • Qualification in Marketing, International Education, Business Administration, or a related field (desirable). KEY ROLE ASPECTS: • Culture that reflects EP’s core values of student-centered excellence, innovation, and inclusivity., • Flexibility and adaptability as responsibilities may evolve with campus growth., • Formal performance reviews at 6 and 12 months to assess progress against key milestones., • Direct involvement in campus and programme launch budgets, with ongoing ownership of operational budgets., • Travel opportunities within the UK and internationally, as required., • Opportunity to lead and grow a new team as the business expands. OTHER INFORMATION: The role will also be expected to demonstrate their commitment: • To EP’s values and regulations, including equal opportunities policy., • EP’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of EP’s Environmental Policy., • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitorsto the campus. EP is an equal‐opportunity employer. We value diversity and welcome applications from candidates of all backgrounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are requiredof the employee. Other duties,responsibilities and activities may change or be assigned.

Project & Programme Lead Location: Manchester, Bristol or London Type: Full-time About the Role We’re looking for a strategic and inspiring leader to head up our clients Project and Programme Management function. This role is pivotal in driving successful change across the organisation, leading a team of Project and Programme Managers to deliver complex initiatives across multiple Tribes, Products, and Portfolios. You’ll champion agile ways of working, ensure seamless integration between delivery models (agile and waterfall), and foster a high-performing community of change professionals. Your focus will be on strategic planning, resource optimisation, risk management, and continuous improvement — all aligned to the Change Guild’s priorities and our transition to a product-based operating model. Key Responsibilities • Strategic Leadership: Define and implement the delivery strategy for projects and programmes, aligned with the Change Guild and broader organisational goals., • Team Leadership: Lead, coach, and develop a team of Project and Programme Managers, ensuring effective delivery across multiple business areas., • Resource Management: Optimise allocation of human and financial resources across initiatives, including engagement with approved partners to scale capabilities., • Stakeholder Engagement: Build strong relationships across senior leadership, Tribe Leads, Product Managers, and Portfolio Managers to ensure alignment and transparency., • Capability Development: Oversee training, talent management, and succession planning in collaboration with L&D to build a resilient and skilled change delivery team., • Performance & Reporting: Establish KPIs and provide accurate, timely reporting to senior stakeholders., • Continuous Improvement: Identify and lead improvements in delivery processes, tools, and methodologies., • Agile Advocacy: Drive adoption of agile practices across all change initiatives, integrating with existing waterfall approaches where needed., • Capacity Planning: Maintain accurate forecasts of delivery capacity and capability to meet current and future demand. Skills & Experience • Proven success in delivering large-scale transformation programmes in regulated environments (e.g. financial services, insurance)., • Strategic thinker with experience translating business goals into actionable delivery plans., • Deep expertise in agile methodologies (Scrum, Kanban, Lean) and their application in product-centric organisations., • Strong stakeholder management and influencing skills, with experience engaging senior leaders and navigating complex environments., • Demonstrated ability to manage cross-functional teams and optimise resource utilisation., • Familiarity with project management tools such as Jira and Confluence is highly desirable. Competitive salary with up to 10% bonus, up to 12% matched pension, 28 days annual leave, life assurance, discounted insurance products and other great benefits.

Interim Head of Technical – Chilled Food Manufacturing A well-established, high-growth food business is seeking an experienced Interim Head of Technical to lead its technical and quality function through a period of transition and improvement. Reporting to the Operations Director, this interim assignment will involve stabilising the existing technical team, maintaining customer compliance, and conducting a comprehensive review of current systems and processes. The role will include delivering a short-term stabilisation plan and developing a clear roadmap for how the business can improve in terms of product quality and consistency. We’re looking for a proven technical leader with short shelf-life food experience and a track record of driving quality improvement in fast-moving, high-care environments. You’ll bring both rigour and empathy, able to quickly gain trust, provide clarity, and deliver tangible change. Key priorities include: • Interim leadership of the technical and quality team, • Ensuring compliance with all customer and audit standards, • Completing a detailed health check of technical systems and supplier management, • Identifying root causes of product performance issues and implementing corrective actions, • Developing a roadmap for technical and quality excellence

Job Title: Director, Chemical Manufacturing Location: Remote (UK) — must align with UK / US / Switzerland time zones Reporting To: Senior Director, Chemical Manufacturing Employment Type: Full‑time Role Summary Lead and oversee external chemical manufacturing operations under cGMP for drug‑linker/toxin intermediates and associated raw materials, collaborating with global CMOs and internal teams including Supply Chain, QA, QC, Legal, Project Management and Regulatory Affairs. Key Responsibilities • Serve as technical lead for selected CMO partnerships, ensuring timely delivery, risk‑mitigation and compliance., • Manage manufacturing of critical intermediates and raw materials to support clinical and/or commercial supply., • Assist supply planning, budgeting and contract tracking via ERP systems in collaboration with Legal and Finance., • Support regulatory submissions & health authority responses; lead quality system activities (change control, deviations, CAPAs)., • Review and approve batch records, protocols and reports from CMOs., • Provide oversight (including ‘Person‑in‑Plant’ when required) during PPQ and commercial manufacturing campaigns., • Present insights internally across functions and travel internationally (~20%, mainly Europe/Asia). Requirements • PhD in Chemistry preferred; MS or BSc considered with strong industrial experience., • 10+ years in chemical manufacturing of small molecule APIs, especially in GMP environments; contract manufacturing experience preferred., • Deep knowledge of chemical manufacturing best practices (including PPQ), quality systems (change control, deviations, CAPA) and regulatory submissions., • Strong organic chemistry background; ability to influence in matrix settings; excellent verbal and written English communication., • Comfortable making decisions with incomplete data and working across multiple time‑zones. Why This Role Matters This is an impactful leadership position at the heart of manufacturing operations, enabling supply of critical chemical intermediates for innovative therapies, in a global, remote‑friendly environment. Ready to join a high-impact team driving digital transformation? About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Advice Proposition Manager £60k Homebased Due to growth and acquisitions, my client is currently looking for an Advice Proposition Manager to join their business. The core aim is to support the Head of Advice in the delivery and maintenance of advice process, advice guidance. Role Purpose • Support delivery of design, build and implement Advice journey process and guidance, • Support delivery of the Advice Proposition (Advised client offering and associated product solutions), • Support the creation, delivery, maintenance and improvements of the advice guidance, and advice processes to streamline workflow, enhance overall productivity and increase accuracy and enabling the provision of compliant advice, ensuring this evolves in face of changing client requirements and the regulatory framework we operate within, to support delivery of the “one business” strategic pillar., • Support delivery of a robust advice proposition, including our underlying panel of products and funds and work within governance framework, delivering reporting as required., • Support developing, implementing and resourcing support structure to ensure advisers and colleagues have adequate escalation points by way of centralised mailbox operated by Advice process and Technical SMEs., • Work with Financial Planners, compliance, propositions and the product governance committee to ensure processes meet the needs of the client, responding to feedback from the FCA, complaint root cause analysis and changes to the advice environment, client needs and regulatory factors., • Consider the long-term strategy and business goals to create further enhancements and ensure advice and operational processes align with this., • Support the business’s change agenda and help ensure change is effectively managed with key stakeholders across the business., • Collaborate with other departments to ensure seamless integration of processes into broader company initiatives and to support the use of AI and robotic automation to improve business efficiency. Essential • Strong understanding of UK financial advice processes, including FCA regulatory requirements, suitability rules, and advice documentation standards., • Experience working as an IFA or within an IFA environment—ideally with exposure to advice process or proposition development., • Proven ability to design, document, and refine advice processes or frameworks that drive compliance, efficiency, and good client outcomes., • Analytical mindset with the ability to interpret MI (management information), identify trends, and recommend practical improvements., • Strong stakeholder management skills, with the ability to collaborate across compliance, operations, product, and adviser networks., • Excellent written and verbal communication skills—able to produce clear, precise, and professional documentation and guidance materials., • Strong organisational and project management capabilities, including managing multiple priorities in a fast-moving regulatory environment., • Ideally Level 4 qualified. For more information please contact Graeme Hyland on 07896 933622 or email

We’re looking for a Director of Operations to join a fast-paced, direct-to-consumer business set to double in size over the next five years. Reporting directly to the C-suite, this newly created role will lead and develop a large, multi-site operational team while driving the delivery of key strategic initiatives. As a pivotal member of the leadership team, you’ll play a central role in building the operational foundations for the company’s next stage of growth and ensuring its continued success. This person can be based anywhere but needs to be able travel to the sites across the UK (North, Midlands, South) and to the head office when required. Responsibilities • Build and lead high-performing operational teams across fulfilment centres, fostering a culture of trust, accountability, and continuous improvement., • Shape and execute the operational strategy, inspiring and guiding the team through every stage of growth., • Deliver world-class results across key KPIs — including cost efficiency, customer lead times, and order accuracy — setting ambitious targets and holding the team to exceptional standards., • Champion business continuity and operational resilience, ensuring the team can adapt effectively to change or disruption., • Drive automation and continuous improvement initiatives across fulfilment sites, identifying opportunities to enhance efficiency, optimise systems, and reduce costs., • Oversee relationships with third-party partners, including automation providers, ensuring seamless integration and high performance., • Lead the planning and scaling of resilient fulfilment operations, • Collaborate closely with cross-functional teams in technology, product, finance, and commercial to deliver aligned, scalable operational solutions., • Ensure all operational processes uphold the highest standards of clinical governance and regulatory compliance., • Represent frontline teams and customers, ensuring strategic decisions reflect real-world operational impact. Requirements • A seasoned operations leader with deep expertise in e-commerce logistics, ideally within pick-pack-ship environments., • Technically adept and forward-thinking, with strong knowledge of warehouse automation and technology integration., • Commercially minded, with proven success in budget management and data-driven decision-making., • Experienced in scaling operational teams and distribution networks in e-commerce, retail, or consumer healthcare., • Skilled in end-to-end supply chain management, including import processes and automation., • Collaborative, with experience partnering across technology, product, and other business teams to drive operational excellence in fast-paced environments., • Proven P&L ownership and a track record of delivering commercial success.

Head of Finance Transformation – Hybrid (UK) – Outside IR35 The Opportunity: We’re partnered with a leading professional services organisation embarking on a major Finance Transformation Programme centred around the implementation of Dynamics 365 Finance & Operations (F&O). They’re seeking an experienced Head of Finance Transformation to take ownership of the end-to-end finance transformation agenda - shaping strategy, driving process change, and ensuring the successful delivery and adoption of D365 F&O across the global Finance function. This is a pivotal leadership role bridging Finance, Technology, and Change, with the mandate to define and deliver a best-in-class operating model for the future. Key Responsibilities: • Lead the overarching Finance Transformation strategy, ensuring alignment with business objectives and D365 F&O programme goals., • Oversee the design and implementation of target operating models, processes, and governance structures., • Act as the executive bridge between Finance leadership, technology teams, and programme delivery., • Drive business readiness, stakeholder engagement, and organisational change across the Finance function., • Provide strategic direction to the D365 F&O Finance workstream, ensuring consistency, quality, and control., • Establish transformation roadmaps, KPIs, and benefits tracking to measure programme success., • Partner with the CFO, programme team, and external partners to ensure delivery excellence., • Champion continuous improvement and post-implementation optimisation within Finance operations. Candidate Profile: • Proven track record of leading large-scale Finance Transformation programmes within complex, multi-entity organisations., • Deep understanding of D365 Finance & Operations (F&O) and its impact on Finance processes., • Strong background in Finance process design, operating model transformation, and business change., • Senior stakeholder management and leadership experience across global or matrix environments., • Comfortable operating at both strategic and hands-on delivery levels., • Experience within professional services, consulting, or large corporate settings preferred., • Excellent communication, influencing, and governance skills., • Track record of delivering measurable value through transformation and technology enablement. Contract: Outside IR35 Location: Hybrid (UK) Start: ASAP If you’re a senior transformation leader with a passion for driving Finance excellence through D365 F&O, we’d love to hear from you.

Role Purpose In this role, you will manage and grow relationships with strategically important clients, focusing on renewal negotiations and long-term relationship management. As the main point of contact for designated clients, you will act as the overall relationship owner, ensuring client satisfaction, retention, and expansion opportunities. Key responsibilities include developing and maintaining a client health status, executing account strategies, and leading renewal discussions to drive successful outcomes. You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations. Responsibilities: • Own client relationships and ensure overall satisfaction and retention., • Lead contract renewals and negotiate terms to meet growth and revenue targets., • Establish and maintain strong, productive relationships with key client stakeholders., • Develop and execute strategic account plans to drive long-term value and expansion., • Collaborate with internal teams to deliver solutions and meet client needs., • Ensure SLAs are met and operational efficiencies are maintained., • Mediate client issues and provide timely resolutions., • Communicate account status and opportunities to leadership., • Achieve defined revenue and strategic targets for assigned accounts. Requirements: • Bachelor’s Degree or equivalent experience, • Proven Sales negotiation experience, • Proven Account Management skills required in order to create, maintain and enhance customer relationships, • Proven Relationship Management skills both with clients and internal teams, • 2 or more years of Staffing/ MSP /VMS experience, • 1 year of account/project or program management experience (Min), • Experience with change management Desired Competencies: • Contingent Workforce Management experience, • Technical competence (understand software, hardware, networks, etc), • Motivated, goal oriented, persistent, and a skilled negotiator, • High level of initiative and works well in a team environment, • Excellent written and oral communication skills, • Team player, ability to meet deadlines, punctual, organized, fluent communicator with ability to build relationships., • Proven understanding of business drivers, • Strong problem-solving skills, • Passion for process and organizational change management, • Knowledge of Beeline products This role is fully remote, but onsite client visits may be required. Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. With tailored solutions focused on the complexities of the extended workforce, clients can leverage Beeline products that meet their unique requirements. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network. Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes. Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce. To learn more about Beeline, our solutions, our culture, and available positions visit . Equal Opportunity Employer Minorities/Women/Veterans/Disabled All emails from Beeline will be sent from an email address ending at “beeline.com". Should you have any doubts about the authenticity of an email, or other communication that is represented as coming from Beeline, please send an email to , before taking any action in relation to the correspondence, and certainly before providing any further contact information to that individual whatsoever

As our Head of Consulting, you will help us to redefine what’s possible in pharma. Your mission, should you choose to accept it, will be to supercharge our growth, using your creativity and commercial nous to broaden and deepen our current areas of practice. This role is ideal for a life sciences leader who can’t stand copy-and-paste consulting and wants to leverage their deep expertise to bring genuinely novel approaches into the world. You’ll be inheriting a talented team committed to delivering deep impact with our clients. There is only one Head of Consulting - and as such we can only settle for the brightest and sharpest of minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? Are you excited to lead a global team and contribute your knowledge and experience by working with life sciences clients? If so, we’d love you to apply. Why we exist. There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to bring something genuinely novel to the world. We believe our company, Impatient Health, is one of them. Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We’re here to help them become more ambitious, open-minded and creative - because patients demand it. We help them dream, and then turn those dreams into reality. We are also growing fast. Despite being young (just under 5 years old), we have grown some incredible assets - (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can convert this enviable traction into long standing, profitable engagements with a timespan of several years. this could be for you if... • You’ve earned your stripes within Pharma, having spent at least a decade immersing yourself in the industry. You’re clear on what’s broken, what needs to change and how., • You’ve spent at least 7 years in consulting, getting your teeth into a wide range of engagements and touching a different parts of the pharma value chain, • You have demonstrable experience growing a team and a consulting practice, • You know and are a trusted advisor to some of the best minds in the industry, • You’re an experienced, pace-setting leader who invests deeply in your team’s growth and brings out the best in those around you. in addition to the above, some of the qualities you possess are… • You’re impact driven: you want to leave this world better than you found it and our mission gives you chills, • Your standards are sky-high: you understand what genuine innovation looks and feels like and you have a strong track record managing teams who deliver it, • You’re creative: cookie cutter consulting is not your bag. You care deeply about finding the best possible solution for the problem at hand, • Ambiguity excites you: you love turning clarity into chaos and know how to guide teams to solve knotty problems with a clear process, • You’re an engaging facilitator: able to whip up a workshop in a flash and coach others to do the same, • You’re a charismatic communicator: you’re capable of identifying and articulating messages clearly and could inspire a blank wall, • Your commercial acumen is second to none: you’re able to contribute to the overall company strategy and growth, • You’re resilient and relentless: you turn strategy into action and stay accountable to your vision, • You’re independent: you’re most comfortable with a decentralized high trust environment and never wait to be ‘told what to do’, • You have bags of EQ: you’re able to adapt your management style to get the best out of your team. your responsibilities. • Develop and execute a crystal clear strategic vision for our practice, building on our successful offerings and developing new ones which anticipate our client’s needs, • Expand our imprint by growing relationships with existing clients and securing new opportunities, • Own strategic accounts and spot new commercial opportunities aligned with our revenue strategy, • Ensure all of our projects are delivered to the highest possible standards and that we keep raising the bar, • Collaborate closely with our Head of Sales and CEO on Sales and Marketing - driving new business through thought leadership, developing project design methodologies and signing off on project pricing and proposals, • Manage, mentor and expand our diverse, global team of consultants, fostering a high-performance environment that is deeply collaborative and supportive, • Embody and champion our values in everything we do - internally and externally, • Play an integral role within our leadership team, supporting and challenging your peers in equal measure. life at Impatient. Work/Life Balance: We’re all aiming to strike the right work life balance. You'll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. Craving some sun during winter? You'll be free to work from wherever you're most productive. Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for if you’re working towards something big - our senior leadership team are here to offer support and guidance for your development. Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We'll make sure you get the face time to form connections with the wider team. Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team! Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees. What to expect from our hiring process. We’ll always aim to review your application as soon as possible - but as a small team, sometimes it takes longer that we’d like to get in touch with next steps. Here’s what to expect from our interview process: • A 20-25 minute intro call, • A 50 minute skills interview, • 2-3 informal meetings with the wonderful team you'd be working with to help you build context around Impatient and the role., • A take home task, to be presented at a final session with our founders

Head of Non-clinical Our client, a young Biotech company with an exciting pipeline in Neuroscience, now have approval to hire a Head of Non-clinical. This hire will be accountable for developing overall Non-clinical strategy in line with Clinical Development Plan, to support the development of their pipeline up to NDA submissions. The scope of this leadership role will include the design of the company’s nonclinical safety and toxicology studies in partnership with their external consultants; and implementation of planned studies with partner Non-clinical CRO’s and oversight of such, to all company requirements and regulatory requirements. Most importantly, in this Non-clinical / toxicology leadership role, you will be the company’s point of contact and interface with health authorities; acting as the company Non-clinical / toxicology representative and addressing questions in interactions with FDA, EMA, etc., on nonclinical toxicology and safety topics, and solving or resolving such issues. Toxicology expertise and experience with Inhalation routes of administration through INDs, NDAs, MAAs, etc. is highly desirable. This is a full-time permanent role, with flexibility on salary / level depending on candidate with attractive package for the right candidate. This employee will have flexibility for some remote working from their home office in Ireland, the UK, or select European countries with occasional presence for meetings in HQ when required. Requirements include: • PhD, MSc or equivalent BSc degree in the areas Toxicology or Pharmacology, with 10+ years related experience., • Experience in Neuroscience is preferred. Inhalation toxicology experience is required., • Professional toxicological registration, ERT, UKRT or DABT is preferable., • Experience of toxicological risk assessment of impurities, extractables and leachables is beneficial but not essential., • Demonstrates a broad knowledge in field of pharmaceutical toxicology and possesses knowledge of the relevant regulatory guidelines and preparation of submission documentation., • Experience with IND, NDA and MAA submissions is advantageous., • Demonstrates good medical / scientific writing skills., • Biotech experience and the attitude and ability to be effective in a lean company environment is an advantage., • Proven ability to interact with and seek input from external partners/experts., • Experience in working and influencing cross-functionally., • Flexible, able to adjust, embrace and drive change. For further details, please contact Larry on +353 1 – 2302400 / The RFT Group, BioPharmaceutical Division specialise exclusively in the recruitment of scientists, engineers and executives for the biotechnology, pharmaceutical and medical device sectors. ___ Follow us on ___, ___and ___ Follow us on , and

Senior Manager, Employee Relations (12 Month FTC) Annapurna HR have been engaged to find an Employee Relations Senior Manager to join a leading professional services institution going through a large period of transformation and business change. The successful candidate will have previous experience driving strategic change and engagement across Employee Relations, specifically in relation to strategic matters, service delivery, projects and continuous improvement. The Role: * Support the Head of Employee Relations in the execution of the ER strategy, ensuring all initiatives align with business objectives. * Ensures service delivery standards and performance against SLAs and KPIs. * Develop initiatives that elevate the Employee Relations experience. * Lead on the effective and timely resolution of Employee Relations matters, including complex casework and organisational change. * Build credible, trusted relationships with stakeholders across the business to deliver commercial, risk-based people solutions that align with the organisations goals and values. * Ensure Employee Relations processes are market-leading and effectively leverage technology and automation. Requirements: * Strong experience across the full spectrum of Employee Relations. * Broader HR experience covering HR Operations and Service Delivery aspects. * Experience managing standards and performance against SLAs and KPIs. * Experience managing competing deadlines and priorities simultaneously. * Strong stakeholder manager with experience fostering strong and meaningful relationships across a matrixed organisation. This is a fantastic opportunity to be part of a fast-paced, changing organisation and evolving team. This role is an initial 12 Month FTC paying up to £85,000 DOE + benefits. Please get in touch if this role could be of interest!

Self-Employed Estate Agent – We're Growing Nationally! 🟢 Earning Potential: £100,000 - £300,000 🟢 Award-Winning Brand 🟢 Flexible Hours, Total Autonomy 🟢 Zero Licence Fee in Year One 🟢 No Targets, No Micro-Management Tired of outdated estate agency models? At Avocado Property, we’re rewriting the script. We’re seeking experienced estate agents (minimum 3 years) who are ready to escape the limitations of the high street and step into true ownership of their career. Our self-employed partnership model puts you in control – of your time, your income, and your future. Whether it’s attending your child's sports day without using holiday leave, building a brand your kids are proud of, or finally getting paid what you’re worth – this is your chance to change the game. What You’ll Get: 🥑 70/30 Commission Split – Earn more from every transaction 🥑 No Licence Fee for 12 Months – Lowering the cost to launch your business 🥑 Hands-On Social Media and Video Support – Including a custom launch video and six months of free property video editing 🥑 All the Tools You Need – Rightmove, Zoopla, Sprift, TwentyEA, Lifesycle CRM 🥑 Extensive Operational and Compliance Support – We handle the admin, so you can focus on clients 🥑 Expert-Led Training and Coaching – Online, in-person and on-demand 🥑 Community of Entrepreneurs – a strong network of agents nationwide, all collaborating, not competing This Opportunity Is for You If: ✅ You’ve got at least 3 years of estate agency experience ✅ You’re financially prepared for the first 6 to 8 months ✅ You’re confident with social media and digital marketing ✅ You’re resilient, driven, and proactive ✅ You want to work for yourself – but not by yourself Why Avocado? 🏆 2x Winner: Best New Model Estate Agency (UK) 📈 Nearly 25% above national average listing-to-exchange ratio 📍 Rooted in local communities – not corporate KPIs 🌱 A mission-led brand built to be different The truth? The high street isn't coming back. But your passion for estate agency can. Let’s build something better, together. 🟢 Apply now or message Tom Gilbert (Head of Growth) for an informal chat: 📲 Message Tom on WhatsApp: 07768 415504 🌐 ___ 🌐 📹 ___ 📹 Avocado Property – Always People Before Property. #AvocadoProperty #EstateAgent #SelfEmployedEstateAgent #EstateAgency #RealEstate #SelfEmployedCareers #WorkYourWay #AvocadoPropertyPartners #Recruitment

Medical Solutions Partner (MSP) Location: Field Based - National Are you ready to lead the charge in transforming patient care and access to scientific innovations? You will drive system transformation efforts to improve patient pathways and ensure equitable access to AstraZeneca's scientific breakthroughs. Engaging at a national or regional level, you will act as a Coach, Mentor, and Line Manager for tumor area-aligned Medical Science Liaison (MSL) teams. Your role will integrate advanced scientific expertise, medical system insight, and data-led performance management to optimise standards of care and deliver measurable medical impact. Accountabilities Transforming Care Initiatives • In partnership with the Transforming Care Team, provide medical leadership to co-create, and implement Pathway Optimisation initiatives, integrating lasting solutions that improve equity and patient care., • Collaborate with colleagues to anticipate unmet needs and advance initiatives that improve patient pathways and access., • Lead tumour area field medical strategy, anticipating care gaps and treatment barriers at global, regional, and national levels to optimise standards of care and advance patient outcomes through data-led insights and collaborative territory execution., • Lead all aspects of gathering, analyzing, and sharing impact data on medical activities for tumor field, ensuring data-driven decisions and prioritized resource allocation., • Guide teams to engage in high-impact strategic discussions with external experts, demonstrating deep understanding of AZ portfolio, treatment landscapes, and unmet needs., • Act as Coach, Mentor, and Line Manager for tumour area-aligned MSLs, supporting professional growth, development opportunities, and goal alignment., • Ensure collaborative working practices, cross-functional integration (Medical, commercial, market access), and high team engagement to optimize organizational impact., • Ensure full compliance with the PMCPA Code of Practice across field medical activities, with responsibility for monitoring adherence, delivering training, and upholding exemplary standards in promotional and medical practices., • Relevant degree or equivalent, • Knowledge of Oncology Medical system architecture, • Proven capability in PMCPA Code application and compliance training, AQP/Nominated signatory or to be obtained within 9 months of appointment, • Experience in medical affairs or field-based medical roles, with a strong track record of team and project leadership, coaching/mentoring, and external expert engagement at national or regional level, • Experience contributing to initiatives devoted to pathway redesign, service integration, digital transformation, or diagnostic innovation, • Demonstrated strategic planning and agile execution aligned to evolving medical priorities and enterprise-wide objectives, • Proven experience collecting, analyzing, and communicating field medical impact metrics to influence decision-making, • Operational excellence in compliance management, including PMCPA application, • Relevant advanced scientific degree (e.g., PharmD, PhD, MD, MSc) or equivalent, • Additional training/education in health systems science, health policy, population health, or health system change management, • Leadership/coaching certifications; digital health or data analytics coursework, • Experience spearheading projects dedicated to pathway redesign, improving service coordination, and encouraging innovation in the digital and diagnostics areas, • Prior success in influencing and delivering national/global tumour area studies and evidence generation programmes Ready to make a difference? Apply now to become part of our ground-breaking journey! Date Posted 27-Oct-2025 Closing Date 07-Nov-2025 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.

Senior Employee Relations Manager UK wide - Hybrid | National Organisation An exciting opportunity for an experienced Senior Employee Relations Manager to lead on the delivery of a proactive, solutions-focused ER service across a large, matrix and complex organisation. Reporting to the Head of Employee Relations, this role will provide strategic and operational leadership on a range of matters including complex case management, organisational change, and policy development. You’ll act as a trusted advisor to senior stakeholders, ensuring ER activity supports both business priorities and a positive employee experience. Key focus areas: • Experience of managing, driving and coaching teams of ER Specialists, • Previous experience working in a service led team, with SLAs, • Leading and coaching ER specialists to deliver consistent, high-quality advice., • Overseeing complex employee relations cases and change programmes., • Reviewing and enhancing ER policies, processes, and frameworks., • Using data and insights to identify trends and drive continuous improvement., • Supporting the Head of ER with strategic projects and service development initiatives. We’re looking for a credible, pragmatic leader with deep understanding of UK employment law, proven experience managing complex ER activity, and a collaborative, commercially minded approach. If the role sounds like you, APPLY NOW!

Global Category Manager - IT | £70,000 to £85,000 | 20% bonus | 10% matched pension | Healthcare | + many more benefits | Mostly REMOTE with occasional office visits - Offices based in: London, Surrey, Hampshire or Warwickshire A brand new role working for a well-respected Financial Services business, who are adding to the team an IT Category Manager, reporting into the Head of IT Procurement to take ownership of the IT category, supporting on large complex and strategic projects, whilst still looking for the best commercial value. This role requires a candidate with extensive IT Category Management, who regularly manage CTO/CIO level stakeholders and have proven experience of doing this. Due to joining in the midst of a big transformation, with a technology focus you will need to be able to work at pace, multiple projects at once and manage your time whilst things can be slightly manic. Role and responsibilities: • Create IT strategy through to the delivery and performance including year on year annualised savings, • Develop group wide category plans and strategies to ensure alignment for the group, leveraging suppliers to support local offices, • Support the development of global category strategies to a clear and prioritised pipeline of sourcing projects, • Engage, manage and influence senior stakeholders from Director to Board level to ensure buy-in, utilising strong market knowledge, • Build relationships with key stakeholders to ensure a rounded knowledge of a suppliers performance, • Monitor supplier risk and performance through reporting tools and business feedback, • Be a Procurement role model by living company values, consistently delivering to the high standards expected, promoting procurement through relationships, • On top over delivering strategic projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: • Deep technical category experience within Technology, covering a wide range of sub-categories, • Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values, • Confident in engaging and influencing senior level stakeholders, and across various regions, • A highly strategic mindset when approaching procurement, suppliers and business needs, • Will have a track record of IT category management, effecting change and continuous improvement through implementation of innovative category strategies, • Excellent communications skills when dealing with contacts in different cultures and countries, • Able to adapt in a very fast paced, continuously changing environment, • MCIPS qualified, nice to have but not essential

Location: UK Type: Full-time | On Site | Travel Sector: Life Sciences | Engineering | High-Performance Environments About Us Here at T-SQUARED we don’t just design buildings – we Make Space for Genius. We design, build, validate and maintain highly specialised facilities for scientists and innovators who change the world. We offer an end-to-end solution for the complex, dedicated facilities that high-tech regulated industries need. We make and maintain spaces where our clients do amazing things, from preventing the next global pandemic to cutting-edge research at the speed of light. Their work changes the world, and we make it possible. The Opportunity T-SQUARED are looking to recruit an experienced Head of Validation and Compliance Consultancy Services to support and develop our team in T-SQUARED Validair. T-SQUARED Validair is a leading provider of contamination control testing, qualification, and GMP compliance services, serving clients across pharmaceuticals, life sciences, advanced manufacturing, and healthcare, across the globe. The successful candidate will be delivering qualification and compliance work across the UK, with occasional overseas assignments. You will assist in the preparation of documentation and on-site validation tasks, developing your expertise in a supportive, hands-on environment as we continue to grow and build our consultancy services team. What You’ll Be Doing · Identify and pursue new business opportunities to drive sales growth · Lead business development and manage client relationships · Prepare proposals and presentations tailored to client requirements · Delivery of on-site consultancy services · Drive improvements in CQV processes and systems to enhance efficiency and ensure compliance · Manage and train staff as we build our consultancy services team What We Are Looking For · Strong technical background in validation or compliance · Worked in or supported qualification projects within cleanrooms or other controlled environments · Experience in supporting the development or delivery of validation documentation (e.g., URSs, RTMs, VMPs) · Familiarity with ISO 14644 standards and cleanroom classification concepts · Exposure to authoring or assisting with DQ, IQ, OQ, or PQ protocols—particularly for cleanrooms or contamination control equipment · A basic understanding of GMP principles and awareness of relevant EU GMP guidelines · Familiarity with cleanroom environments, containment systems, and GMP compliance. · Proactive attitude, good organisational skills, and a collaborative mindset · Degree in Engineering, Life Sciences, or a related technical field · Full UK driving licence Why Join T-SQUARED? Make a Real Impact – We have been involved in projects that have had a positive societal impact which have supported medical research, pandemic prevention and public health. Career Progression – Become part of a well-established successful company where your potential to lead is cultivated from the start, and we actively invest in employee development through training, and provide support for professional certifications and charterships. Competitive Package – We offer a competitive salary and benefits package with opportunities to travel and gain a variety of experiences. We also offer a yearly performance-based bonus. Project Ownership – Due to our integrated model, you are involved from design right through to maintenance, which means you have direct client contact and have influence across the full lifecycle of projects which makes your work more meaningful and varied. Trusted Name in The Industry - We have been building specialist facilities for over 20 years and are trusted by some of the world’s leading science and healthcare organisations. Our reputation is built on quality, reliability and long-term partnerships. Benefits · 31 days holidays (inclusive of public holidays) · Annual Bonus scheme linked to Company performance · Company vehicle · Life Insurance · Company Pension · Employee Discounts · Referral Programme · Private healthcare

Job Title: Department Leader – Regulatory Affairs– IVD’s Job Type: Full-Time, permanent position Location: Outskirts of Edinburgh, Scotland, UK – 3x a week on site or REMOTE with ocassional travel once per month Remuneration: Competative remuneration package The role is a full-time, permanent position working 37.5 hours per week. Reporting into the Head of Quality and Regulatory Affairs. This role can offer relocation support to the right candidate that matches the requirements however you MUST hold the FULL right to work in the UK. The business does not offer sponsorship. An exciting opportunity to join an established and growing IVD manufacturer and support a growing Regulatory Affairs Department. As a Regulatory leader you will be responsible for leading the team and ensuring continuous improvements within the Regulatory function. Responsible for the initial registration of new products and for ensuring the continued registration for all products after initial registration or approval, by liaising with regulatory bodies to address compliance issues and to provide this information to the appropriate staff groups. The Department Leader for Regulatory Affairs is also responsible for acting as an active participant in team meetings that relate to changes to developed products that will require further registration and regulatory submissions. The Department Leader is also responsible for managing and supporting the regulatory team, as well as supporting other members of regulatory affairs team across the wider group as required. The Department Leader is also responsible for supporting customer organisations with the appropriate documentation to facilitate registration/maintenance of products. Key Responsibilities: • Serve as a member of the Regulatory and Quality Management Team for oversight and guidance of the entire organisation on RA and Quality strategy and activities, • Ensure that technical documentation and the EU declaration of conformity of the devices for which the business is the legal manufacturer are drawn up and kept up to date, • Manage, prepare and maintain regulatory documentation to enable the Company to comply with ISO13485 standard and to ensure regulatory compliance with the 98/79/EC IVD Directive (IVDD), Regulation (EU) 2017/746 (IVDR), FDA Code of Federal Regulations and Canadian Medical Device Regulations, Part 1 as well as regulations required for rest of world submissions., • Interpret complex legislation and provide expert advice to Management and all staff on all aspects of US FDA, European and worldwide Regulatory Legislation relevant to activities and collaborative undertakings with external organisations, • Assist with the implementation of the Company's Quality Policy to ensure compliance with Good Manufacturing Practice (cGMP), ISO13485 standard, the 98/79/EC IVD Directive, Regulation (EU) 2017/746 (IVDR), FDA Regulations, Health Canada Medical Device Regulation, Part 1 (SOR/98-282), • Contribute to the design and implementation of new quality systems and procedures and identify areas for potential improvement to ensure the concept of continuous quality improvement is realised, • Lead in the management, planning, coordination, preparation and interpretation of relevant information necessary for product licence applications to ensure successful granting, maintenance and development of such licenses by the FDA including but not limited to BLA, 510(k) and PMA submissions for immunohaematology reagents., • Compile and submit initial registration/approval submissions in international markets post initial submission in EU, USA and other large territories, • Compile product information for the preparation of technical files and regulatory dossiers to support product license applications and product licence maintenance for worldwide Regulatory Authorities, • Review analytical data from laboratory processes, clinical field trials and product evaluation data to support product registration and licence applications, • Advise staff on data and information required for successful licence applications and registrations and co-ordinate their efforts to ensure that their contributions to regulatory applications are produced to an appropriate standard for submission, • Lead RA team in the assessments of product changes for impact to existing registration/approvals, • Compile and submitproduct change notifications to regulatory agenciesas required, • Support and guide team members in the preparation of technical files and regulatory dossiers to support product licence applications and product licence maintenance for the worldwide regulatory authorities, • Serve as Company contact for regulatory/registration activities with third party business partners, • Ensure continued registration by completing necessaryregistration renewals as required, • Conduct routine regulatory reporting required as condition of approval (FDA Annual Reports), • Liaise with regulatory agencies and external customers/distributors to provide information to support regulatory processes and to confirm compliance issues, • Support budget preparation and maintenance of budget utilisation, • Lead recruitment and team management, • Perform any other duties as reasonably requestedfrom the Companyfrom time to time., • Conduct all duties in compliance with Good Manufacturing Practice (GMP), Good Documentation Practice (GDP) and appropriate regulatory requirements. Qualifications/Requirements: • A relevant degree or professional qualification and extensive experience in a regulatory affairs environment., • At least 10 years within RA., • Extensive experience of filing US regulatory applications (BLA, 510(k), PMA submissions) and EU CE marking (IVDD/IVDR) applications., • Extensive post-market experiences ensuring ongoing regulatory compliance. For more information, please reach out to me at This role can offer relocation support to the right candidate that matches the requirements however you MUST hold the FULL right to work in the UK. The business does not offer sponsorship.

Head of Human Resources Do you have a track record of leading large-scale HR operations, engaging blue-collar and frontline teams, and influencing senior leaders to drive meaningful change? Are you confident delivering transformation in fast-paced, multi-site environments — balancing commercial imperatives with a strong commitment to culture, engagement, and values-led leadership? Have you shaped people strategies that not only deliver business performance but also strengthen trust and belonging across diverse workforces? MacGregor Black is proud to partner with a major UK employer, a multi-site, operationally complex and people-driven organisation in the search for a Head of HR. This is a critical leadership role within the HR function, responsible for driving a consistent, commercially aligned, and people-centred approach to business partnering. As Head of HR, you’ll lead and develop a team of HR Business Partners supporting large-scale, blue-collar and operational divisions across the UK. You’ll act as a trusted advisor to senior leadership, ensuring HR is positioned as both a strategic enabler and a hands-on operational partner. Your leadership will help shape a culture of accountability, engagement, and performance — from boardroom to shop floor. Key Responsibilities: • Lead and develop the HR team to deliver high-impact, consistent support across all operational sites., • Partner with executive and operational leadership to design and deliver people strategies that drive productivity, engagement, and sustainable growth., • Act as a strategic advisor on organisational design, workforce planning, succession, and capability development., • Champion employee engagement across a large blue-collar workforce, embedding a culture of inclusion, safety, and values-led leadership., • Provide expert guidance on complex ER issues, union engagement, and collective consultation, ensuring compliance and pragmatic risk management., • Lead and support large-scale change initiatives — including restructures, TUPE, and transformation programmes — ensuring people experience and communication remain front and centre., • Leverage HR data and analytics to track impact, identify trends, and inform business decisions., • Coach, mentor and empower HR Business Partners and regional HR teams to build confidence, capability, and consistency across the function., • Drive continuous improvement in HR processes and policies, aligning operational excellence with strategic objectives. What We're Looking For: • Significant experience in a senior HR leadership or business partnering role within a large-scale, multi-site, blue-collar environment (e.g. logistics, manufacturing, distribution, or services)., • Proven ability to partner with operational and executive teams to deliver measurable, commercially focused HR outcomes., • Strong understanding of UK employment law, employee relations, and unionised environments., • Demonstrated success in leading major change programmes (restructures, TUPE, transformation)., • Strategic, analytical and data-driven — able to balance insight with pragmatism., • Inspirational leader with the ability to develop high-performing HR teams and influence at all levels., • Resilient, values-driven and committed to creating workplaces where people thrive and businesses succeed. For more information, contact Alice Redmond today.

Compliance Manager / Deputy Head General Insurance - (candidate need insurance experience to be considered) Hybrid Working Available (offices in Manchester or Surrey ) About the Business Join a growing European insurance brokerage group specialising in general insurance (commericial lines) for a diverse range of clients. The business is recognised for its strong client relationships, independent ownership, and long-term vision. With rapid growth across the UK and Europe, they are committed to high service standards, ethical practices, and supporting the development of their people. The Opportunity This is an exciting opportunity to join a small, collaborative Compliance team within a fast-expanding insurance brokerage. You will work closely with the Head of Compliance and the wider Operations team, acting as a trusted compliance partner to the business. As the company grows, the volume of work and complexity of regulatory activity is increasing — offering genuine scope for development, ownership and long-term career progression across the wider European group for high-performing individuals. Key Responsibilities In this role, you will support the Head of Compliance in all day-to-day compliance activity, ensuring the business continues to meet its regulatory obligations and operates to the highest standards. Core responsibilities include: • Ensuring adherence to FCA regulatory requirements and relevant industry codes of practice, • Supporting the implementation and application of internal policies and procedures, • Providing clear, pragmatic compliance advice to colleagues across the organisation, • Conducting compliance monitoring activity and preparing structured reporting, • Assisting with regulatory training, guidance and awareness activity, • Contributing to business-wide projects, helping to drive efficiency, quality and change, • Offering input and support on broader strategic compliance and operational initiatives You will be a valued partner to the business, helping teams understand regulatory expectations and supporting them to deliver compliant, client-focused outcomes.

We are hiring! Browne Jacobson are recruiting for a Practice Support Manager to join the firm on a permanent basis. Based out of our Birmingham or Nottingham offices, this role will manage a number of legal support staff including both Practice Assistants and Team Assistants. The role of the successful candidate will be to ensure the legal support team meets the demands of the firm and its clients. If successful, you will be responsible for the successful delivery of a high-quality, client-focused legal support service, through the operational day-to-day management of the practice and team assistants; and will be the main point of contact. You would be working closely with all members of the team focusing on understanding the business and practice needs and work with the Head of Legal Support Services and fee earners to strategically design and deliver appropriately resourced administrative support services and deliver exceptional client service. What does the role actually involve? People management • Manage individual performance of allocated support resources including regular progress meetings and annual appraisals, probation reviews in line with the competency framework, and objective setting., • Ensure the smooth induction of new starters, transfers and maternity returns to the department, ensuring awareness and understanding of HR, department and client specific policies, procedures and information., • Act as a coach to develop the team to the highest standards., • Identify appropriate training to support induction and personal development through feedback, performance management and continued assessment of training needs., • Provide pastoral care and active management of wellbeing for the legal support team., • Manage legal support teams with a focus on service delivery and excellence; resolve issues relating to workflow, resources, working relationships, service delivery and HR matters. Management of support services • Working closely with other Practice Support Managers (PSMs), manage resource allocation to ensure service levels are maintained across the department and ensuring a fair distribution of workload and cover., • Work closely with the Head of LSS to support wider group. Ensure full understanding of the groups aims and objectives., • Develop relationships and proactively engage with the fee earners to understand client specific requirements/SLAs/KPIs, and to ensure the successful management and administration of practice area support., • Responsible for ensuring the prioritisation of work appropriately, balancing fee earning work and Client & Marketing (C&M) needs., • Ensure all Practice Assistants and Team Assistants work proactively and collectively for the benefit of the business across their team and other teams as appropriate., • Manage headcount in line with business needs and ensure business case established where changes are required, drafting documentation as requested., • Manage the recruitment and selection process, ensuring recruitment is within budget, alternative options have been explored and appropriate business cases are provided., • Keep abreast of issues, anticipate changes in demand/regulatory changes and effect timely interventions to address the changes, working with the Head of Dept to introduce these into the service., • Proactively and flexibly work with the other Team Managers to improve the quality and efficiency of legal support services provided to the business, ensuring consistency of approach., • Arrange and chair legal support team meetings., • Produce management information as required; Implement and review team KPIs/SLAs, statistics etc. for ongoing monitoring of quality and efficiency and performance management., • Review processes and service provision, introducing improvements/new services as appropriate; developing and managing the current services being provided as well as considering future changes in line with technology changes and the changing needs of our clients/the business., • Co-ordinate they day to day operational running of the team, such as approval of overtime and other expenses., • Ensuring high standards of service are consistently maintained and developed. Quality of service • Drive the delivery of exceptional client service, quality and consistency across departments through ongoing process improvement; review of systems and processes, capturing, sharing and implementing best practice., • Ensure full compliance by the legal teams of our policies and procedures (e.g. Compliance, ISO, Finance), engaging with central teams where appropriate., • Actively support and be a champion for department/firm initiatives, engaging frequently with central teams and driving positive change., • Lead on department projects, adopting common project methodologies from initiation to completion and ensuring business requirements, objectives and anticipated benefits are understood and achieved., • Any other duties as required, commensurate with the level of the post. What technical skills are required for someone to be successful and enjoy the role? • Experience in managing a team of secretarial or administrative professionals, • Demonstrable experience of working in a management role in a legal or professional service environment., • Advanced Microsoft Office skills, • Data management, • Project management experience, • Strong stakeholder engagement Who would be a good fit for this role? As part of the Legal Support Services team, you’d be expected to have the following skills and experience: • Excellent communication skills with the ability to quickly establish credible relationships at all levels., • Experience of managing multiple stakeholders and leading change., • Ability to balance conflicting priorities, be alert to potential problems and challenge working practices., • Proactive, collaborative and forward-thinking.

Operations Director Environmental Consultancy Flexible Location, UK Our Client This business is a fast-growing award-winning modern environmental consultancy that aims to make a difference. The company’s expert consultancy teams collaborate across disciplines such as ecology, landscape and planning to create cities, towns and general areas for a more sustainable future. The consultancy’s creative professionals are passionate about addressing the climate and biodiversity crises. The Role – Purpose The Operations Director will oversee and develop the operations strategy and the day-to-day operations of the business, ensuring that their internal systems, processes and teams deliver operational excellence and enable the business performance in the short and long term. They will keep up to date with changing standards and legislation across the areas within their responsibility, while also leading the operations team and operating as a member of the Management Board, and reporting in turn to the Company Board on issues or progress. This is a highly visible senior leadership role in the company. The Operations Director will be the ‘Go To’ person for a wide range of issues and will represent operations with the business and through the company’s corporate governance. Core Responsibilities The main areas of responsibility for this role include: • Operational Excellence, Performance and Strategy, • Operational Structuring and Operating Model, • Property, • Health & Safety, • Quality Management and Environmental Management, • Administrative and Bid support, • GDPR Objective & Subjective Fit This role requires a highly organised person who is able to track a wide range of issues simultaneously and build strong relationships and credibility across the organisation. The role will primarily focus on cycles of activity relating to strategy, compliance, audit and risk management. Experience Needed • A current Operations Manager or Head of Operations with a track record of ideally working for either environmental or engineering consultancy businesses, • Suitable candidates may have also worked for other professional services consultancy businesses or possibly even contractor companies, • Experience of having had responsibility for a budget on a major programme or at a functional level., • Experience of leading and managing a team, with responsibility for their deliverables as well as their personal wellbeing and career progression., • Experience with delivery of major projects or implementation of new systems., • Optimisation of systems through positive attitude to change and the proficient use of technology., • Ideally demonstrable awareness and experience of utilising technology as an enabler within a business., • Experience of coordinating or delivering training to support take-up and embed new systems or tools with consistency across the company., • Professional experience in areas such as efficiency, project management and strategic operations would be looked on favourably. The Person • The ability to communicate complex matters clearly and concisely, to assist the business in applying them to the commercial context and to set implementable and measurable strategic objectives., • Strong people management and stakeholder management skills, to lead and motivate operational teams, as well as achieve buy-in across the wider business., • Engaging with colleagues to understand specific needs and experience as they relate to tools and policies such as project management, QMS/EMS in our project work., • Project management demonstrated in relevant contexts such as operating model projects, office refits, implementation of new systems or standards (e.g. ISO standards / accreditation). Ability to manage multiple projects simultaneously., • Budget management with strong numeracy and spreadsheet skills to ensure operational costs are well understood and controlled., • Problem-solving and decision-making. This role is in large part about identifying possible problems and responding to actual problems., • An organised and efficient approach to completing work within tight deadlines and / or on a strict compliance schedule. Please email George Woodward from Novo Executive Search if you are interested.

Head of Business Partnering Do you have the ability to influence senior leadership, build high-performing HR teams, and turn data into decisions that drive measurable business impact? Are you confident shaping and delivering change projects while keeping people engagement and values-led leadership at the heart of everything you do? Have you led a major change or transformation project you’ve led. How did you balance commercial priorities with maintaining employee engagement and trust?” MacGregor Black is partnering with a multi-site, people-driven organisation in the search for a Head of Business Partnering. This is a permanent, hybrid role, open to candidates across the UK. As Head of Business Partnering, you’ll lead a team of experienced HR Business Partners to deliver a proactive, commercially aligned people agenda that supports business growth and organisational effectiveness. Acting as a trusted advisor to senior leaders, you’ll ensure HR is both a strategic enabler and a visible, operationally grounded partner. Key Responsibilities: • Lead and develop the HR Business Partnering function to deliver consistent, high-impact support across all divisions., • Partner with senior leadership to shape people strategies that drive performance, engagement and long-term capability., • Act as a strategic advisor on organisational design, workforce planning and succession management., • Champion employee engagement and cultural alignment, embedding a values-led approach across the organisation., • Oversee and support complex ER matters, ensuring compliance, fairness and effective risk management., • Lead and support major change programmes, including TUPE, restructures, and transformation projects., • Use HR data and analytics to measure impact, identify trends, and inform strategic decisions., • Coach, mentor and develop regional HR teams to build capability, consistency and confidence across all sites., • Contribute to the continuous improvement of HR practices, ensuring alignment with both Group objectives and operational realities. What We’re Looking For: • Extensive experience in a senior HR Business Partnering or equivalent leadership role., • Proven success partnering with senior operational leaders to deliver impactful, commercially focused HR solutions., • Strong understanding of UK employment law and experience managing complex ER and unionised environments., • Experienced in leading change programmes, including restructures, TUPE and organisational transformation., • Strategic thinker with the ability to balance long-term vision with hands-on operational delivery., • Credible and influential communicator, skilled in stakeholder management and relationship building., • Demonstrated ability to develop and lead HR teams, fostering collaboration, accountability and excellence., • Analytical and data-literate, using insight to drive decision-making and performance improvement., • Resilient, pragmatic and values-driven, with a genuine commitment to people and purpose. For more information, please contact Alice Redmond today.

Job Title: Global Procurement Regional Implementation Lead Location: London, Sheffield, Birmingham, Southampton & Edinburgh Contract Type: Fixed-Term Contract (FTC) Start Date: January 2026 Industry: Financial Services – Asset Management / Insurance Company: Global Banking Institution Some careers shine brighter than others. If you’re looking for a career that will help you stand out and fulfil your potential, this opportunity offers support, rewards, and exciting new directions. Your Career Opportunity Dynamic and proactive, Global Procurement delivers tangible commercial value. A varied remit spans all aspects of the procurement lifecycle worldwide—from leading relationships with suppliers to ensuring alignment across spending plans. Highly engaged with the business, Procurement specialists develop deep strategic understanding. This leads to stronger approaches to measuring success and ultimately ensures the organization operates ever more effectively. Global Procurement is part of Digital Business Services, providing essential operational and technical support to global teams and helping improve customer service and efficiency. Operations, Services, and Technology combine global expertise and technology to help stay ahead of the competition. The Global Procurement Change and Innovation team helps shape and implement strategic change for internal and external third parties, delivering outcomes that support strategic priorities and add value. The team brings execution skills, a design-led approach, and delivers at pace to achieve desired business outcomes on large, complex, cross-functional projects including local regulatory initiatives. Within a value stream approach, the Regional Implementation Lead will be accountable for the regional implementation and management of key strategic change programmes across Global Procurement Services including Source to Contract, Procure to Pay, Third Party Management including Supplier Management, and other key areas. What You’ll Do • Work closely with the Global Procurement Head of Change and Innovation, Procurement Service Process and Product Owners to manage and achieve delivery against identified initiatives and outcomes, • Manage all key region/market stakeholders enabling delivery outcomes to be met, • Be the key regional SME for all region/market regulatory requirements, • Manage and report on progress to stakeholders, oversee the tracking of risks/issues/dependencies, • Promote adherence to project/programme governance model and use defined standards and tools for processes such as risk logs, change control, and resource requests, • Work closely with each project team and delivery stakeholders to ensure smooth change delivery, • Build, maintain, and strengthen mutually beneficial, sustainable relationships with internal and external stakeholders, • Engage stakeholders through effective communication, conveying complex and technical information in a meaningful and compelling way, • Leverage stakeholder relationships to ensure synergies between people and groups are recognised and harnessed, • Proactively apply change management approaches and techniques, • Establish relationships with key project, region, and market stakeholders, • Adopt Global Procurement Change Governance and standard Change Frameworks, • Act as a role model to create and maintain a collaborative team environment that supports and encourages professionalism and team development What You Need to Succeed • Strong working knowledge of procurement processes and services, • Experience in one or more Procurement specialties: sourcing, procure to pay, third party management, supplier management, procurement operations, • Ability to grow a network of stakeholder relationships to facilitate effective delivery, • Flexibility and resilience in responding to multiple requirements and competing priorities, • Ability to grasp complex and incomplete information to make timely decisions, • Experience with change implementation techniques and approaches, • Strong communication skills across a range of stakeholders, • Experience in Programme / Project Management, • Strong written and verbal communication skills, • Strong analytical and problem-solving skills, • Ability to work within a team and/or independently, • Self-starter with ownership mindset, • Awareness of Change Frameworks, Agile methodologies, and best practice techniques, • Understanding of organizational purpose, values, culture, and transformation fundamentals, • General financial services industry knowledge with specific functional expertise, • Proficiency in at least one of the following platforms: Coupa, Oracle Fusion, or ServiceNow.

Head of AI is seeking exceptional leaders to join our network of fractional Heads of AI. Our mission is to help mid-market companies (£20m–£500m turnover) evolve into AI-enabled organisations – embedding AI strategically across their operations, products, and decision-making. We are looking for individuals who combine deep technical fluency with board-level leadership, capable of guiding organisations as they adopt and scale the new era of generative and agentic AI. We recognise that few professionals have completed a full AI transformation. Therefore, we seek leaders with proven experience in digital, data, or business transformation who are now applying that expertise to AI-led change. You understand how to translate ambition into action — guiding organisations through the cultural, operational, and governance shifts needed to unlock AI’s potential. What We Are Looking For: AI-Driven Business Transformation Leaders: Proven experience leading complex transformation programmes where technology, data, and innovation reshaped business performance. Able to apply that experience to the generative AI era — guiding organisations through the shifts required to become AI-enabled businesses. Can connect earlier digital or automation expertise with today’s agentic and generative AI capabilities. Deep Technical Fluency: Fluent in modern AI ecosystems including generative AI, agentic systems, AI copilots, and orchestration frameworks (e.g. LangChain, AutoGen, CrewAI). Understands how to combine traditional ML and analytics with emerging AI architectures to deliver measurable commercial value. Evolved beyond a purely data science or analytics focus — can bridge data foundations with GenAI strategy, agentic systems, and organisational enablement. Can lead technical reviews and guide delivery teams even if not coding daily. C-Suite and Board-Level Communicators: Able to simplify complex AI topics for executives and align AI investments to business strategy. Confident advising CEOs, CTOs, and Boards on strategic implications, risk, and ROI. Change Leaders: Strong stakeholder engagement and ability to drive adoption. Skilled in mentoring internal teams, developing AI literacy, and ensuring responsible AI practice. Understands human-in-the-loop design and the organisational shifts required for AI success. Entrepreneurial Mindset: Thrives in ambiguity and fast-paced environments. Curious about new AI tooling and pragmatic about implementation. Focused on delivering measurable client outcomes through experimentation and iteration. What we are not Looking For: • Legacy executives (e.g. ex-CTO/CDO/CIO) without hands-on AI or GenAI understanding., • Academic or research-focused professionals without applied business outcomes., • Technologists who lack leadership or transformation delivery experience., • Consultants who only advise but have not led execution or implementation teams., • Corporate-only leaders reliant on large structures to operate effectively. Desired Profile Summary The ideal candidate will serve as a Fractional Head of AI / AI-Driven Transformation Leader, focused on helping mid-market organisations (£20m–£500m turnover) design and execute end-to-end AI strategies, roadmaps, execution plans, and governance frameworks. They will bring 10–20+ years of experience across AI, data, digital, or product innovation, demonstrating a proven ability to translate technology into measurable business outcomes. They are experienced AI, digital, or data transformation leaders — such as former Heads of Data Science, CAIOs, or AI Strategy Leads — who have evolved beyond model development into organisational change and value delivery. Candidates with a data science foundation are welcome, provided they exhibit fluency in modern AI technologies (LLMs, copilots, orchestration frameworks) and possess strategic influence at the executive level. They embody an entrepreneurial, adaptable, outcome-oriented, and collaborative mindset, thriving in fractional engagements typically spanning 1–5 days per week across multiple clients. We welcome applications from professionals who have led significant transformation initiatives and are ready to bring that expertise into the AI era. If you are passionate about helping businesses harness AI responsibly and at scale, we’d love to hear from you.

Business Development Manager UK - (remote working) Reference Number #TBH38 About Us IES is a global leader in climate tech, pioneering cutting-edge technology solutions and consultancy services to help decarbonise the built environment. With our market-leading design and analysis software and innovative digital twin technology, we empower AEC and building operation professionals to design and operate sustainable buildings and communities. The Role As a Sales Executive at IES, you will play a critical role in driving our mission forward by engaging with key stakeholders in Architecture, Engineering, and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you’ll lead sales efforts and customer success for accounts across the UK to promote solutions that enable significant reductions in energy consumption and carbon emissions for the built environment. To be successful as a Sales Professional at IES, it is essential to possess robust technical expertise, be persuasive, and exhibit strong business acumen. Additionally, you should be skilled in negotiating effective business agreements and demonstrate outstanding communication, leadership, and problem-solving abilities. Responsibilities - • Develop and manage a pipeline of existing customer and prospects accounts to achieve revenue targets., • Collaborate with marketing and technical teams to effectively communicate IES’s value proposition to new and existing customers - architects, engineers, developers, and other industry professionals., • Understand client business needs and provide tailored software solutions that deliver measurable ROI and business value., • Conduct product demonstrations and presentations to prospective clients., • Keep current customers apprised of new product features and how they impact their work., • Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures. Manage complex sales cycles using standard methodologies., • Work closely with EMEA sales region, sales engineering, software product teams, technical support, customer success and revenue operations to enhance internal sales processes and performance., • Stay informed about current industry trends, regulations, and competitive offerings., • Provide thought leadership to customers and receive customer feedback to inform software development roadmaps., • Represent IES at conferences, workshops, and networking events to build brand awareness and expand the sales pipeline., • Maintain and update Salesforce with detailed notes, forecasting attributes and follow-up activities from customer engagements What We’re Looking For This is an opportunity to join a dynamic, mission-driven organisation that is making a tangible impact on climate change. We’re looking for passionate, entrepreneurial individuals with the following: Essential- • Proven ability to identify, qualify, and convert leads into actionable sales pipelines., • Self-motivated and results-driven, with the ability to work independently and collaboratively, willing to “roll up the sleeves” to drive engagements forward., • Strong sales process management, forecasting, and analytical skills., • Proven ability to communicate effectively, negotiate commercial terms, and build strong relationships with sophisticated commercial and technical buyers., • Strong business acumen, detail-oriented and persuasive., • Ability to provide market and customer feedback to internal teams for continuous improvement., • Experience with Salesforce (or equivalent CRM) for detailed opportunity, account and engagement tracking. Desirable - • 5+ years of experience in software account management within technical software solutions, preferably within the AEC industry., • Bachelor’s degree required. Preference for Architectural Engineering, Mechanical Engineering, Electrical Engineering, Civil Engineering, or Architecture., • 3+ years of building performance software experience and / or HVAC experience strongly preferred., • Preferred familiarity with IESVE software in the building design process. Why Join IES? • Be part of a company committed to fighting climate change through innovative technology., • Work in a supportive environment alongside a passionate and diverse team., • Work remotely from home, • Competitive benefits How to Apply Send a cover letter detailing your relevant skills and an up-to-date resume to . Please include the job title and reference number in your application. Early applications are encouraged as this vacancy may close early once sufficient applications are received. Diversity & Inclusion At IES, we are committed to creating an inclusive workplace. We encourage applications from individuals of all backgrounds and are happy to accommodate reasonable adjustments during the recruitment process. For assistance, contact the HR team at . Our Mission For over 30 years, IES has been at the forefront of climate tech, driven by our mission to conserve Earth’s natural resources for future generations by reducing carbon emissions in the built environment. Join us as we expand our innovative solutions to drive sustainability at every scale—from individual buildings to entire cities.

Are you bored with your job? You’re hitting your sales targets and selling sponsorships galore. But there’s something about your role that just isn’t doing it for you anymore. You’re seeking a new challenge, in a company that rewards talent - and isn’t just repackaging the same old events and forcing you to repeat the same old script. If all of this resonates - then we might have just the role you’re looking for. Impatient Health is a young, fast-growing company with an audacious mission. We exist to challenge the status quo within life sciences. Tell me more… Let's be honest - the pharma industry is generally very traditional and doesn’t have a great reputation. Yet the work it does is life-or-death important, and health is a very emotive industry. It could be so much better - and we want to help it get there. Impatient Health is a catalyst for change within pharma. We connect those who believe that pharma has great untapped potential and are desperate to do things differently - and help them through events, research and strategy consulting. Our in person events and webinars are for pharma’s rebels - people who want to light a fire under our industry, not just collect lanyards. Despite being young as a company (we’ll soon be celebrating our 5th birthday!), we have some incredible assets – (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a well-known CEO who is a disruptor & thought-leader. This gives us a unique platform from which to challenge others and inspire them to do better for patients. Your responsibilities. • Lead Generation: identify potential sponsors and find the best way to start a relationship, • Proposal Development: independently craft winning proposals, • Negotiation & Closing: engage and negotiate with client leaders to strike the best possible deal, • Account Management: form powerful, lasting, relationships with our event partners ensuring a long-term repeat business, • Sales Strategy: work with our Community team and draw on existing knowledge within the business to craft a strategy to support your efforts, • Be a team player: get stuck in and contribute to Company strategy, channel your inner entrepreneur and contribute to the growth of our business. About you. • You have a proven track record selling sponsorship for live events (ideally, though not necessarily within the pharma industry), • You have also dipped your toe into the world of webinars, • You don’t settle, you hustle - you have a bunch of tricks up your sleeve to get the right people on the phone, • You are capable of turning rapport into long-lasting, mutually beneficial relationships, • You’re creative in your approach, constantly testing new ways to engage with prospective clients., • You’re keen to dive in head first and keep learning about the industry, to ensure that you can speak the same language as your prospects. life at Impatient. ⚖️ Work/Life Balance: We’re all aiming to strike the right work life balance. You'll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. Craving some sun during winter? You'll be free to work from wherever you're most productive. 📚 Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for if you’re working towards something big - our senior leadership team are here to offer support and guidance for your development. 💙 Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We'll make sure you get the face time to form connections with the wider team. 🚀 Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team! 🧘 Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees. What to expect from our hiring process. We’ll always aim to review your application as soon as possible - but as a small team, sometimes it takes longer that we’d like to get in touch with next steps. Here’s what to expect from our interview process: • A 15-20 minute intro call, • A short take home task, • A 30 minute roleplay call, • A final 1 hour panel interview focusing on both your skills and cultural alignment A note on compensation • The base salary range for this role is £30-40k, • We have a generous incentive structure in place, meaning the OTE for this role is £45-60k.

General Overview This is a role for someone who is passionate about solving domestic property subsidence issues to the highest technical standard. The role covers all aspects of Engineering for our residential subsidence repair business. It is a hands-on role in all aspects, including site visits and being personally responsible for deliverables including supporting our Global businesses. Key tasks include: Accurately diagnosing subsidence properties both structurally and geotechnically and creating technically correct treatment plans, Feasibility of schemes, design, design checking, quality assurance of all residential designs, quote quality checking and advising the operations department on engineering matters. About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor specialising in sustainable solutions, working in various market sectors. We are looking for excellent new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. We work directly or indirectly for all the major infrastructure owners and built very strong relationships in this market. We have achieved significant growth over the past few years and have very ambitious and exciting growth plans for the next 15 years. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more sustainable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. The company vision is on continuous improvement Culture: We foster a growth mindset culture where every team member has an opportunity to harness their skills and experience and to develop their professional skills to advance in the company if they perform well over time. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values Purpose: We enhance people’s quality of lives by reducing stress and expedite decarbonisation of the planet. Vision: To be the world leading provider of sustainable geotechnical asset management solutions. Our Culture If you are hungry for growth, enjoy targets and are open-minded about new ways of thinking and doing things, you will find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. We strive to keep our clients' world running with our proven technology which saves time, money and the impact on the world. Qualifications • Educated to degree standard in Civil & Structural Engineering, M Eng / MSc (Eng) preferable, • A track record of designing geotechnical solutions, preferably in domestic subsidence space, • IT skills across multiple platforms - Google Suite/MS Office/Salesforce/Plaxis, • Experience in retaining wall analysis and design., • Member of ICE / IStructE Experience • c10 years experience in engineering, • Variety of project sizes and complexities (all causations of subsidence), • Ideally coming from a contracting and / or consulting business and / or loss adjusting and / or building control with experience in building / foundation engineering and repair. This role requires someone who is used to dealing with multiple tasks at a time with strong ICT skills, preferably Salesforce. Experience of dealing directly with both customers and internal stakeholders. They will have a good knowledge of building techniques and design. Personal attributes • Passion for subsidence in domestic properties and technical excellence., • Strong team player and excellent communicator., • Operates with high integrity, is resilient and takes ownership of their objectives. This person should be knowledgeable, highly organized, dynamic and flexible in their approach and should be of a strong character and have the ability to challenge performance and be challenged., • Hands-on individual who is used to working in a fast paced changing environment. Someone who can work under pressure, solve problems and is a good team player., • Ability to work with speed to issue design and QA approvals, • Ability and willingness to carry out virtual inspections of residential dwellings to diagnose the problem Responsibilities • Visiting properties online (80%), • Visiting properties in person (20%), • Diagnosing properties, • Creating designs, • Technical support of Area Managers, • Training of Area Managers, • Proactive customer work to educate the market, • Developing feasibility schemes, • Designing a suitable repair for buildings that have suffered from subsidence, • Checking of internal design in accordance with in house design guidelines, • Checking the quality of quotations in lines with in house quoting guidelines, • Signing off Certificates of Structural Adequacy., • Overseas support during holiday periods, • Working with operations to learn how designs perform on site, • Supervising retreatment works on site, • Customer facing meetings (CPDs, account reviews), • Supporting Head of Social Housing and Head of New insurance business in business development

Location: South UK Are you ready to take the lead in quality and compliance at a fast-moving manufacturing site? We’re looking for a driven Quality & Compliance Manager to head up our quality assurance team, ensuring our products and processes meet the highest standards while driving continuous improvement. What You’ll Do: • Own compliance with safety, quality, GMP, HACCP, and regulatory standards., • Lead and inspire a high-performing quality assurance team and quality control., • Collaborate across teams to embed quality and operational excellence at every level., • Manages and coordinates the activities in the analytical lab to control the product quality, • Drive continuous improvement initiatives, solving problems with data-led decisions., • Monitor, report, and improve KPIs, making a real impact on site performance., • Manage budgets, optimise costs, and support key projects. Who You Are: • A confident leader with experience managing teams in a manufacturing or operational environment., • With experience managing a team of direct and indirect reports, • Skilled at stakeholder management and driving change., • Highly organised, results-focused, and systematic in your approach., • Experienced in process improvement, root cause analysis, and compliance management., • A hands-on problem solver who can balance team leadership with operational delivery., • FMCG industry experience is desirable. This is your chance to lead quality at a site that values excellence, continuous improvement, and real impact. If you’re ready to take ownership and make a difference, we want to hear from you!