Customer Service jobs in RipleyCreate job alerts

Do you have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? .To be considered for the role

If you enjoy working in a fast-paced environment where no two days are the same, and you take pride in delivering outstanding service, we’d love to hear from you. Coordinating daily service activities to support engineers and wider teams. Organising diaries and prioritising tasks to optimise servi

Taking full ownership of customer complaints—seeing each case through from start to successful resolution. Working closely with our legal team on escalated cases, ensuring all complaints are handled compliantly and accurately.

Do you love talking technical about cars? We have a fantastic opportunity for an Italian parts sales advisor to join our team and help advise our customers with their car troubles.Please read the following job description thoroughly to ensure you are the right fit for this role before applying.Based

Are you a seasoned sales professional with deep technical insight into inks, dispersions, and printing technologies? We are seeking a strategic and commercially driven European Account Manager to lead and grow key customer relationships across Europe within the printing and inks sector. European Acc

Customer Service Analyst in Alfreton. Join a vibrant team committed to excellence in customer service. This role is crucial in ensuring seamless customer operations, managing orders accurately, and collaborating with teams to prioritize customer satisfaction.

It’s your job to liaise between the customer, the Bodyshop and any 3rd parties to ensure each and every customer has a first-class service. Customer Service Advisor at FMG RS than just that. As a Customer Service Advisor you are the face of our Bodyshop.

You have experience in customer service or service coordination, ideally within a technical or field service environment. Customer Service Advisor – Workload and Planning. Your responsibilities will include managing email requests efficiently and processing service bookings via Salesforce and SAP.

As a Customer Service Analyst, you'll be at the heart of our customer operations, driving seamless service for a key portfolio of clients. Balancing customer volumes, handling seasonal commitments, and communicating any variations to customer demands will be key parts of your responsibilities. You��

Here at GXO, we’re looking for two detail-oriented and proactive Customer Services Administration Supports to join our National Customer Service Team based in Alfreton. Previous experience in a customer service or admin support role. You’ll play a key role in ensuring our service to NHS customer

You will plays an important role in the day-to-day operations ofour store activities byproviding excellent customer service,stocking shelves, processing payments and helping maintain the store’s appearance. Responding quickly to assistance calls or interventions on self-service checkouts, explaini

You will be the face of our Bodyshop, responsible for booking in customer cars, preparing job files, and ensuring customer satisfaction.

ZIGUP plc is seeking a dedicated Customer Service Advisor for its Ilkeston branch.This role involves booking customer vehicles for repairs, preparing job-related paperwork, and ensuring high customer satisfaction.Candidates must have a Full UK Manual Driving licence and proven customer-facing experi

In this role, you’ll be the first point of contact for NHS customer, helping to ensure they receive the highest standard of service and support. Maintaining customer profiles and proactively managing service changes. Your benefits package includes a blue-light card, flexible dental insurance plans

Customer Service Advisor for the NHS Supply Chain contract based in Alfreton DC. This permanent position requires excellent communication skills and a customer-focused mindset, handling enquiries and issues efficiently.

This will primarily involve hosting our customers in shop, cross‑selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions. As a Customer Service Team Leader at Paddy Power, you will be the welcoming h

GXO Logistics, Inc is looking for two detail-oriented Customer Services Administration Supports in Alfreton.

Alliance Healthcare UK is looking for a Customer Service Advisor based in South Normanton.The role involves handling incoming customer inquiries via phone, email, and fax, ensuring order accuracy, and providing exceptional customer service.Ideal candidates will have strong interpersonal skills, atte

Share it with someone you know.Expiry date: 08:24, Tue, 9th Jun 2026.Mon - Fri, Saturday mornings overtime on a rota basis.Full UK Manual Driving licence essential.We have an exciting opportunity for an experienced Service Advisor to join one of the UK’s leading Accident and Collision Repair speci

Paddy Power in South Normanton is seeking a Customer Service Team Leader who will ensure an outstanding customer experience in our retail shops. The role involves engaging with customers, assisting them in betting services, and maintaining shop presentation standards. While no prior experience in be

Ensure the efficient handling of inbound and outbound calls in a timely manner. Extensive experience within a call centre.

Are you passionate about delivering exceptional customer experiences and turning challenges into positive outcomes? We're looking for a Complaints Handler to join our team and play a key role in resolving customer concerns with empathy, professionalism, and precision.

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco.As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.You will play an important role in the day-to-day operations of our store activities b

We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced customer service team based in Alfreton. Temporary Customer Service Advisor. Supporting the wider customer service team with administrative tasks.

Do you love talking technical about cars? We have a fantastic opportunity for an Italian parts sales advisor to join our team and help advise our customers with their car troubles. Identify opportunities to upsell products and services for successful sales opportunities. Create invoices, proformas a

A logistics and supply chain company in Ripley is looking for two dedicated Customer Service Advisors. This is a full-time, permanent role involving handling customer enquiries, resolving issues, and providing a high standard of service to support the NHS Supply Chain. Ideal candidates will possess

Ideal candidates will possess strong interpersonal skills and a passion for customer service, with a keen attention to detail. MWI Animal Health is seeking a Customer Service Advisor in South Normanton, England. This role involves managing customer inquiries, ensuring accurate order and invoice hand

Maintaining customer profiles and proactively managing service changes. We help our customers manage their goods most efficiently using our technology and services. In this role, you’ll be the first point of contact for NHS customer, helping to ensure they receive the highest standard of service a

Benefits include a blue‑light card, flexible dental insurance plans, company‑sponsored pension scheme, 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme.

Experience in customer service or service coordination, ideally within a technical or field service environment. Promote a positive image of Vaillant Service to internal and external stakeholders. Experience in diary management and service planning.

End to End Supply ChainJob ID:74311Alfreton, DBY, GB (Hybrid)PermanentAbout the Role:As a Customer Service Analyst, you'll be at the heart of our customer operations, driving seamless service for a key portfolio of clients. If you’re someone who excels at solving problems, improving processes, and

Previous experience in customer service or service coordination, ideally within a technical or field service environment. Support Field Engineers, Subcontractors, and Contact Centre Agents by coordinating service activities and ensuring smooth communication across teams. Managing email requests effi

Previous experience in customer service or service coordination, ideally within a technical or field service environment. Managing email requests efficiently and processing service bookings via Salesforce and SAP. Support Field Engineers, Subcontractors, and Contact Centre Agents by coordinating ser

Background in customer service or service coordination, ideally within a technical or engineering‑led environment. Experience with diary management and service planning. Brook Street is partnering with a leading boiler services company in Belper to recruit a.

GXO Logistics, Inc is hiring two Customer Service Advisors for a full-time, permanent position in Alfreton. This role involves handling NHS customer enquiries, resolving issues, and managing urgent orders with empathy. Ideal candidates will possess excellent communication skills, organisational abil

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformatio

Elizabeth Michael Associates is seeking a Temporary Customer Service Advisor in Alfreton, Derbyshire, offering £12.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Are you highly organised, detail-oriented, and passionate about delivering excellent service? We’re looking for a proactive Scheduler to support Field Engineers, Subcontractors, and Contact Centre teams in delivering a seamless customer experience. In this role, you’ll be at the heart of operations, coordinating service activities, managing schedules, and ensuring clear communication across multiple teams. You’ll handle incoming requests, process service bookings using Salesforce and SAP, and play a key role in keeping everything running smoothly. What you’ll be doing: Coordinating daily service activities to support engineers and wider teams Managing email requests efficiently and accurately Scheduling and processing bookings through Salesforce and SAP Collaborating across departments to ensure transparency and effective workload planning Organising diaries and prioritising tasks to optimise service delivery Completing administrative tasks within deadlines while maintaining high standards Identifying and addressing non-compliance to uphold service excellence Promoting a positive and professional image of at all times What we’re looking for: Previous experience in service coordination Strong organisational and multitasking skills Excellent communication and teamwork abilities A proactive approach with great attention to detail Confidence working with systems such as Salesforce and SAP (or willingness to learn) If you enjoy working in a fast-paced environment where no two days are the same, and you take pride in delivering outstanding service, we’d love to hear from you. The ideal candidate will also be organised, able to balance a workload and possess excellent time management skills alongside good communication skills both verbally and written. Salary & Working Hours Salary is £ 30,300 per annum plus bonus Working hours are Monday to Friday rota between 8am and 6pm with 1 in 5 weekends (time back) Amazing benefits package including on site restaurant, free parking, generous pension scheme, away days, 25 days holiday plus banks, Wellbeing programme, extensive training and development opportunities to name a few Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (phone number removed)

Customer Sales Advisor – Automotive Industry Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor. Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time. About us We’re based conveniently between Nottingham and Derby, right by the entrance to Shipley Country Park – 700 acres of stunning countryside that our team enjoys for walking, biking, and a relaxed café lunch break. What we’re looking for We require candidates with: Experience in the automotive industry (parts sales, service desk, or workshop background ideal). A strong understanding of vehicle components, systems, and fault symptoms. Proven ability to communicate technical information clearly to customers. Experience in customer-facing or telephone-based roles preferred. What you’ll be doing Handling inbound and outbound calls with customers and trade partners. Advising customers on suitable parts, services, and solutions. Identifying opportunities to upsell products and services. Managing live chat and online enquiries. Creating invoices, proformas, credit notes, and courier labels. Maintaining accurate customer and order records. Acting as the link between customers and our internal technical teams to resolve issues quickly. What we offer Full on-the-job training, with continuous development throughout your career at ECU Testing Ltd. 32 days holiday per year (including bank holidays). Monthly sales bonus. Free work uniform and PPE. Free takeaway meal every Friday (“Fat Friday”). Access to a fully equipped company gym. Birthday gifts, Christmas party (paid for by the MD), and annual team-building days. Excellent in-house career progression opportunities. If you are an automotive professional and want to bring your technical expertise into a rewarding customer-focused role, we’d love to hear from you. Apply online today

Administrator – 9 Month FTC (Potential to Extend) £26,000 Full Time, Office Based Ripley SF Partners are currently recruiting for an Administrator to join a friendly and supportive Customer Service team on a 9 month fixed term contract, with the potential to extend to 12 months. This role is to cover maternity and we are looking to get someone started as soon as possible to ensure a smooth handover process. You will manage a portfolio of customers, ensuring a seamless service from order through to delivery. This is a varied, fast-paced position where organisation and attention to detail are key. Key responsibilities include: Managing customer accounts and building strong relationships Processing orders from start to finish Setting up products on the system Booking deliveries and coordinating logistics Raising and sending invoices About You: Some previous experience in an office-based, customer service or administrative role (typically 1–2 years) Confident using IT systems and Microsoft Office Highly organised with strong attention to detail A positive, can-do attitude with a willingness to learn and develop Strong communication skills and a proactive approach Enjoys working as part of a team in a collaborative environment This is a great opportunity for someone looking to build on their early career experience within a supportive team that will provide training and development. If you’re available at short notice and looking to develop your career within a supportive business, we’d love to hear from you

Complaint Handler Location: Belper, Derbyshire (On-site) Hours: Full-time, 39.5 hours per week Shift Pattern: Monday to Friday, shifts between 8:00am - 5:30pm Brook Street is working with a leading contact centre in Derbyshire to recruit experienced Complaint Handlers to join their expanding team. Key Responsibilities Take full ownership of customer complaints, ensuring timely resolution and positive outcomes Carry out thorough investigations using root-cause analysis to identify underlying issues Work collaboratively with internal departments to gather all relevant information Manage complaints across multiple channels including phone, email, and social media Prioritise workload effectively while maintaining accountability for each case Provide clear, professional written communication and regular updates to customers and stakeholders Minimum Requirements At least 1 year of experience in complaint handling or resolution GCSE grade 4/C (or equivalent) in English and Maths Strong written and verbal communication skills Excellent attention to detail and organisational skills Ability to manage multiple cases simultaneously while maintaining accuracy and professionalism Brook Street NMR is acting as an Employment Agency in relation to this vacancy

In this role, you will support Field Engineers, Subcontractors, and Contact Centre Agents by coordinating service activities and ensuring smooth communication across teams. Your responsibilities will include managing email requests efficiently and processing service bookings via Salesforce and SAP. You will liaise across departments to maintain accuracy and transparency in scheduling and workload planning. By managing diaries and prioritising tasks, you will help streamline operations and ensure service excellence. Requirements • Experience in customer service or service coordination, ideally within a technical or field service environment, • Geographical knowledge, • Experience with SAP and Salesforce systems, • Organised and able to multitask, • Confident in managing workload independently or collaboratively, • Experience in diary management and service planning is beneficial

In your role as a Customer Care Advisor you will take ownership of customer complaints and ensure successful resolutions for both the customer and the business. • You will investigate cases thoroughly using root-cause analysis and collaborate with internal departments to gather all necessary information., • Managing incoming calls, emails, web-based and social media complaints, prioritising responses effectively and maintaining case ownership., • You will provide clear, professional written communication and regular updates to customers and internal stakeholders., • Working closely with the legal department when complaints escalate, ensuring compliance and accurate handling at all times., • You contribute to improving processes by sharing insights and feedback with the Customer Resolution Manager and senior team. Requirements: • Level 3 qualification in Customer Service is preferable, • GCSE grade 4 in English and Maths (or equivalent) is essential, • Previous experience in customer service or complaint resolution, ideally within a fast-paced environment, • Excellent written and verbal communication skills, • Strong attention to detail, • Proficiency in Microsoft applications and web-based tools

Do you have a passion for providing outstanding customer service, building relationships and providing technical advice to customers and engineers? Looking for a business who offer a great working environment, excellent training and long term development for all? To be considered for the role, you’ll require the following essentials: Proven experience of providing excellent customer service Natural problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is essential Can learn and apply technical concepts Good working knowledge of CRMs Within this position, you’ll also be: The main focus will be to deal with a range of engineer enquiries via telephone and email Ensuing a high-quality service is always a key focus, providing 1st time resolution Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £28,500 per annum plus Over time and bonus Shifts between 8am and 6pm and will include 1 in 4 Saturdays 25 days holiday plus banks Excellent Pension Long term opportunity to develop Health benefits Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (phone number removed)

Customer Service Specialist Location: Alfreton, DE55 7RG (close to the train station) Salary: Competitive basic salary plus bonus opportunities (DOE) Contract: Full-time | Permanent Benefits: 23 days holiday plus bank holidays, Auto-enrolment pension scheme, Life insurance cover, Profit Related Pay, Free on-site parking, Employee Assistance Programme, Holiday purchase scheme and Car purchase scheme, Full training provided. Help Change People’s Lives Through Better Mobility! At Mobility in Motion (MiM), we believe everyone deserves the freedom and independence that accessible travel provides. As a family-owned business with a growing UK and international presence, we specialise in innovative vehicle adaptations and mobility solutions that genuinely improve everyday life. Our culture is friendly, supportive and collaborative, with a real focus on helping both our customers and our employees thrive. We are now looking for a compassionate and customer-focused Customer Service Specialist to join our Commercial Team in Alfreton. This is an excellent opportunity for someone who enjoys helping people, building relationships and delivering exceptional customer experiences in a rewarding and purpose-driven environment. The Role As a Customer Service Specialist, you’ll support customers throughout their entire journey — from initial enquiry through to installation — helping them find the right mobility solutions for their individual needs. This is not a cold-calling sales role. Instead, you’ll manage a combination of inbound enquiries and proactive follow-up calls, providing advice, guidance and reassurance every step of the way. You’ll work closely with customers, assessors and internal teams to ensure a smooth and positive customer experience from start to finish. Key Responsibilities • Handling inbound enquiries via phone, email, live chat, website enquiries and marketing campaigns • Advising customers on suitable products and services based on their individual mobility needs • Providing considerate and supportive guidance throughout the decision-making process • Responding to customer enquiries professionally via phone, email and written communication • Offering basic technical assistance relating to products and services • Booking online and field-based customer assessments • Arranging appointments with potential customers • Coordinating and confirming installation appointments • Maintaining accurate customer records and updating the internal database • Resolving customer queries and sales-related issues efficiently and professionally • Building strong relationships with both new and existing customers • Supporting wider commercial team activities where required About You We’re looking for someone who genuinely enjoys helping people and takes pride in delivering outstanding customer service. You’ll be a strong communicator with excellent listening skills, able to build trust and confidently guide customers through what can often be an important and emotional purchasing decision. Ideally, you will have: • Previous experience in customer service, sales support or a customer-facing role • Excellent verbal and written communication skills • A professional and friendly telephone manner • Strong attention to detail and organisational skills • The ability to work calmly and efficiently in a busy environment • A positive, empathetic and patient approach to customer interactions • Good IT and administration skills • A proactive and self-motivated attitude Most importantly, we’re looking for someone who cares about delivering the right outcome for the customer — not simply hitting targets. Why Join MiM At MiM, the work you do has a real impact. Every day, you’ll help customers improve their independence, confidence and quality of life through accessible mobility solutions. You’ll join a supportive and growing business where your contribution is genuinely valued, with full training and ongoing support provided from day one. If you’re looking for a rewarding career where you can make a positive difference every day, we’d love to hear from you. No agencies please

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.