Head of customer experience jobs in CowesCreate job alerts

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. They are a hugely customer focused business and are introducing cutting edge technology and building a dynam...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. If you share our passion for outstanding customer experiences and have the drive to turn ...

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Reporting to the Chief Operating Officer and guiding both our Safeguarding Lead and Engag...

The role could lead to potentially Head of Department depending on experience. As a result of this success, a high number of pupils each year opt for the subject at A-Level. At Chadwell Heath Academy, we provide an excellent education for all of our pupils.

My client is looking for an experienced Head of Business Architecture to join their Transformation and Change Delivery Operations team to play a crucial role in shaping the alignment of business capabilities and operating models with regional and global objectives. Experience delivering high prof...

You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms. Head of Customer Service Key Responsibilities:. I'm working with the UK's leading lifestyle and retail brand to recrui...

Over 1000 customer across EMEA, USA & APAC. Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career!. Experience and track record in SaaS Sales, personally delivering a new business sales quota.

Head of Client Relationships and Partnerships - Independent Valuation Firm - Experienced / AD / Director Level - Hybrid Working, 1-2 Days in Office per Week. My client is an independent, city-based real estate firm with over 100 years of establishment. Previous or current experience in a similar ...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. As the Head of Customer Success, your role will be to manage t...

Head of Customer Experience Skills:. Head of Customer Experience Key Responsibilities:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. The Head of Ecommerce will manage their dig...

Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. Head of Customer Communications. Managing crisis communications for customers, including notifications about ma...

Leverage insight and professional networks to keep abreast of key customer requirements, market conditions, and Supply Chain trends, including technological advancements in the distribution and retail sectors to aid development of innovative transport solutions across the network. Lead the team o...

Experience with CRM systems (e. Over 1000 customer across EMEA, USA & APAC. Lead a team off 3, mentor, motivate and drive performance as you build your sales leadership career!.

Head of Customer Communications. Managing customer interactions across official and unofficial channels, including the Optum Help Centre and social media, and creating user-friendly content for platforms like Facebook. Experience developing and implementing brand identity and tone of voice.

Head of Customer Experience Key Responsibilities:. Head of Customer Experience Skills:. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms.

Job Opportunity: Head of Retail and Visitor Experience. Head of Retail and Visitor Experience. Key responsibilities include motivating staff to provide excellent customer service and monitoring the financial performance of these locations.

The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service operations across various channels, including Live shows, online retail, contact centres, brand management, marketing, social media, and public relations. Now, with the help of Hollywood se...

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Work with marketing, product, and customer success t...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. The role requires an individual who can manage the fast pace of a scaling business, has the autonom...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. Deliver the...

Head of Social (Leeds office of a global network). We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. Head of Digital Capability and Onboarding.

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Acting as a trusted advisor to key customers and inter...

As Head of Customer Service, you will be responsible at a strategic and operational level for:. Customer experience is key to their success as an ecommerce and B2B brand, making this role critical. The role requires an individual who can manage the fast pace of a scaling business, has the autonom...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

Head of Guest Experience (Head of Reservations). Manage and support the Customer Service team based in our clients head office. We are looking for an experienced leader with a background in B2B (90%) and DTC (10%) customer service who has extensive leadership and industry experience.

Head of Service Experience Transformation. Experience of RCSA frameworks and pro-active risk management and leading creation of plans to manage operational risk. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Step into a pivotal role as the Head of Customer Growth, where your expertise will drive revenue growth by expanding existing customer relationships. Global Reach: Be part of a global team enhancing customer and colleague experiences worldwide. Leading a newly formed Customer Growth Team, you wil...

What you’ll do: Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven s

To bring that vision to life, we now need a Head of Customer Experience who can lead the way in making every interaction, whether face-to-face, on the phone or online, feel personal, seamless and empowering. Your oversight of the Care Dorset CRM will give you the data to set clear metrics, track ...

Head of Reception! 🌟 Are a confident and friendly individual with a passion for delivering exceptional customer service? We are looking for a Head of Reception to join our clients team in the beautiful Kent countryside! Position: Head of Reception Contract Type: Permanent Annual Salary: £compe

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a world-class online experience for their customers around the world. Job Description: Head of Ecommerce Experience, West Yorkshire. They are a highly customer-focused business...

This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact. Deep knowledge of supply chain systems and digitisatio...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. North West London based office, and availability for in-person meetings in London for the rest of the week. We are proud to have one of the highest rated pages on Trustpilot and our service has ...

Teamwork Partnership is currently recruiting for an experienced Head of Customer Care with a very commercial and customer centric focus, to join a progressive, successful and highly people oriented, growing organisation. You will proactively drive the business forward by delivering / exceeding yo...

Job Opportunity: Head of Retail and Visitor Experience. Head of Retail and Visitor Experience. Key responsibilities include motivating staff to provide excellent customer service and monitoring the financial performance of these locations.

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

As Head of Customer Service you will be responsible at a strategic and operational level for:-. Customer experience is key to their success as an ecommerce and b2b brand so this piece is critical. The role requires an individual that can manage the fast pace of a scaling business, the autonomy to...

Reporting to the President of Europe, the Head of Customer Marketing & Development owns the end-to-end customer brand experience: marketing, public relations, consumer insights, category management, trade-show activation and retailer collaboration. We’re looking for a Global Head of Customer Mark...

Teamwork Partnership is currently recruiting for an experienced Head of Customer Care with a very commercial and customer centric focus, to join a progressive, successful and highly people oriented, growing organisation. You will proactively drive the business forward by delivering / exceeding yo...

Reporting to the President of Europe, the Head of Customer Marketing & Development owns the end-to-end customer brand experience: marketing, public relations, consumer insights, category management, trade-show activation, and retailer collaboration. We are seeking a Global Head of Customer Market...

I'm working with the UK's leading lifestyle and retail brand to recruit an exceptional Head of Customer Service. You'll be heading up a vibrant team of conversation specialists, shaping how the brand connects with its customers across phone, email, chat, social media, and digital platforms. Head ...

We are delighted to be partnering with a fast-growing retail business in their search for a Head of Ecommerce to deliver a word class online experience for their customer around the world. You are passionate about customer experience and know how to turn browsers into loyal customers. The Head of...

Own the onboarding of new customers to Trust Keith, ensuring a smooth customer experience and fast time to value. This pivotal role will be a part of the Management Team, reporting to our Founder and CEO, and be instrumental in driving our next phase of growth, offering unparalleled opportunities...

Head of Service Experience Transformation. Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Experience of RCSA frameworks and pro-active risk management and leading creation of plans to manage operational risk.