Head of customer service jobs in Eastleigh - Page 10Create job alerts

Build and maintain strong, long-term client relationships Control and influence the service department's P&L, ensuring revenue targets are achieved Identify opportunities to grow revenue through existing contracts & new business opportunities HVAC Head of Service - Salary & Benefits Basic Sal

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Fella US + Delilah US + Baddie US Rolling 30d Churn % (# of subscriber

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. We offer a strong financial package, genuine investment in leadership

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

We are looking for a dynamic, passionate and experienced Head of Products to lead the transformation of access Scots to government data, replacing. Head of Product – Government Digital Service. Maintain knowledge of the changing digital, data and technology landscape and the opportunities they pro

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. This role offers flexible working arrangements

A government agency in the UK is seeking a Head of Financial Reporting. The role involves leading the Financial Reporting Team to ensure compliance with accounting standards and managing the production of the Annual Report and Accounts.

A leading PropTech firm in London is looking for a Head of Customer Excellence to oversee the entire post-sale function. This is a full-time director position, offering a competitive salary of up to £105,000 and the opportunity to impact customer operations significantly. The ideal candidate will p

As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. Number and quality of strategic engagements, industry event participation, volume of opportuniti

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central london in the tech sector, with a focus on data. Responsible for the ARR growth of the Growth and Core customer segm

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. You work to ensure continuous performance improvement and qu

A mission-driven startup in London is seeking a Head of Customer Success to lead and scale their phone-led customer operation team. The role emphasizes empathy and the importance of process in providing top-quality customer experience. This position offers the opportunity to make a significant impac

The Head of Services Development will be:. The new structure and new ways of working will bring all of these services together under one delivery model launching next year. And also working alongside the Digital Services Product Manager on all of the digital services.

As the Head of Customer Journey Experience Strategic Transformation you will lead and champion the development of the overarching, ambitious, customer experience strategy for BUK’s priority Customer Journeys. This involves leading cross-functional teams to identify and drive opportunities to be mo

The company thrives on innovation and creating delightful customer experiences, offering a fast-paced and empowering environment. A pioneering technology firm based in Greater London is seeking a Customer Success Leader to drive the success of its AI-native CRM. This senior role involves hiring and

You will take ownership of defining strategy, building high-performing teams, and driving profitable service growth across long-term and ad-hoc service offerings. Define and deliver annual business objectives for service offerings, including long‑term service agreements and non‑LTSA services, al

A leading service operations company is seeking a Head of Service Operations to lead their Industrial Door Service function in South Yorkshire, England. Applicants should have significant experience in field service and strong communication and analytical skills.

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

The Head Of Customer Operations Will Ideally Have. Lead and inspire a team of managers and service professionals to deliver outstanding results. You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success.

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Requirements of this Head of Service:. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head

Head of Customer Success at Hyper Growth eCommerce SaaS. Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics. A fast-growing, people-first business with a collaborative, agile culture and a clear mission to shape the future of retail logistics.

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service‑oriented culture and empathy with the need

The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. Embed customer focus in all processes and policies, ensuring operational decisions support excellent experiences and protect customer trust. Moneybox is ente

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

In this role, you will lead the aftersales team, ensuring customer service excellence and developing meaningful relationships with customers. A leading automotive retailer in Greater London is seeking a Head of Aftersales. The position offers a competitive salary of up to £80,000 per annum and a co

Global Head of Customer Success – AI-Driven Fitness Technology. Global Head of Customer Success, you will:. Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES).

A fast-growing SaaS company is seeking a Head of Content & Customer Advocacy to create and oversee a comprehensive content strategy. This role involves defining brand narratives, managing customer advocacy programmes, and showcasing the company's voice in the market. This position offers a competiti

A leading gaming company in the United Kingdom is seeking a Head of Service Management to lead the strategic direction and delivery of IT service management capabilities. This position offers a competitive salary range of £75,000 - £85,000 and various benefits, including a bonus scheme, enhanced p

Head of Quality & Service Excellence. A high degree of professional accountability and a focus on “sustained excellence” and client trust. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agr

Liquid Personnel is seeking a dynamic and experienced leader to join it client’s Adult Social Care leadership team as Deputy Head of Service and Principal Therapy Lead based in Hackney. Job Title : Deputy Head of Service. Free DBS and compliance service.

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. We also oversee Release and Implementation Management, 24/7 Operations using advanced monitoring, and smooth onboarding of new services. Shaping strategy roadmaps, integr

A global media organization is seeking an experienced Head of Customer Retention to lead retention efforts for its B2B subscriber base. The successful candidate will develop and implement strategies to improve customer lifetime value while managing a high-performing team. This leadership role is bas

As Head of Delivery for the Times Customer team, you will lead the delivery function and enable cross-functional software development teams to produce high-quality digital solutions. You will report to the Director of Technology (Customer) and manage a team of direct reports. You will be part of the

Our client is looking for an experienced interim Head of Service or Service Manager to provide leadership to the Learning Disability team at a Midlands based Local Authority. Head of Service Adult Social Care. Supporting a wider remit beyond Learning Disability, offering leadership across the servic

The Head of Service Continuity is accountable for ensuring that the availability and performance of all M&S services are maintained at sufficient levels in case of a disaster. The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an En

A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the ability to foster a culture of empathy and excellence in service. The

We are on the lookout for a Head of IT Service Delivery to spearhead our IT operations and support our mission of delivering exceptional veterinary care across over 600 sites in the UK and Australia. As the Head of IT Service Delivery, you will be instrumental in ensuring that our IT services are ro

An energy company in the North East is seeking a Head of Service Operations to lead their Digital & Innovation team. The role involves providing strategic leadership for service delivery functions, ensuring compliance and exceptional customer experience. Candidates should have a track record in serv

Compensation starts at £75k+, highlighting the impact of every installation in reducing carbon emissions. This role involves defining and building critical processes for customer and partner satisfaction while ensuring scalable solutions.