Head of customer service jobs in Leighton Buzzard - Page 3Create job alerts

This is a rare opportunity to join a thriving supported accommodation service for care leavers, already rated Outstanding by Ofsted, with clear ambitions for continued growth and expansion.

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, rep

Head Of ServiceEast England£70,000 - £80,000 Basic + Bonus + Progression + Company Vehicle + Increasing Holiday + Generous Pension + Growing Company + Job Satisfaction + Stability + Market LeaderElevate

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Head of Service Desk – Microsoft Partner (Up to £70K DOE). Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstandin

The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. This role involves developing a sustainable income stream and ov

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. Strategic and regulatory alignment- You will sponsor scorecard and policy changes with Credit Risk, run test‑and‑learn programs at scale, align acquisi

The ideal candidate will have senior-level experience in customer service and a strong understanding of social housing. A prominent housing association is seeking a Head of Contact Centre to lead a high-performing team. This role involves strategic oversight of customer contact and planning operatio

A local government authority in England is seeking a Head of Service for Adult Social Care to lead transformational changes. The ideal candidate will have leadership experience and deep knowledge of safeguarding and quality improvement standards. Responsibilities include overseeing service delivery,

A leading fire detection firm based in Central London is seeking an experienced manager to lead the service delivery team. The role entails managing engineering staff, ensuring compliance with standards, and maintaining strong customer relationships. Candidates should have significant experience in

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. With a turnover in excess of £200 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teac

A local authority in Hampshire seeks a Head of Procurement on a temporary basis. The ideal candidate will have strong leadership skills, deep knowledge of UK procurement legislation, and experience in advising senior leaders.

As Head of Support, you will own the full customer experience function end‑to‑end: from frontline 24/7 operations across B2C and B2B segments, through to our premium VIP stream. Experience leading support across both B2C and B2B customer segments, with an understanding of the distinct needs of e

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the w

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks,

Head of Revenue & Customer Growth. A global SaaS business is hiring a senior commercial leader to take full ownership of revenue growth across its existing customer base. The business is evolving from a single-platform focus into a broader, CRM-agnostic offering, creating significant opportunity to

A social impact real estate company is seeking a Head of Housing to oversee operations, ensuring high-quality housing services and customer satisfaction. This is a permanent, full-time role with a salary ranging from £80,000 to £100,000, plus a bonus of 25%. You will manage relationships with serv

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Deep understanding of customer service metrics, SLAs, and quality frameworks. Act as the senior escalation point for critical service or customer-impacting

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands‑on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

This pivotal role focuses on transforming customer service delivery and requires extensive leadership experience in customer experience or contact centre operations. A leading customer solutions provider in the UK seeks a Customer Success Manager to enhance client management and support functions. O

We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). You will lead the strategic development and operational delivery of the service, working in partnership with NHS colleagues and other stakeholders to improve o

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. This full-time position offers a flexible salary depending on experience and includes a car allowance and pension. The ideal candidate will have strong ana

The Head of Customer Resolution is a senior position responsible for leading Peabody's regional resolution services, ensuring resident concerns, complaints, Member enquiries and executive correspondence are resolved fairly, consistently and in full alignment with statutory and regulatory obligations

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. The position is based in London, UK and offers opportunities for collaboration across various teams to resolve technical challenges. This ro

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Custom

Provide oversight, direction, and coordination across services. Ensure services are aligned, compliant and high performing. Forward planning and service improvement.

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A recruitment agency is seeking a Head of Service for a strategic leadership role in Southeast England. This position involves overseeing various public protection services, ensuring compliance, and fostering relationships with key stakeholders. The selected candidate will manage budgets and service

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

Pinnacle Group are looking for an exceptional Head of Customer Experience to join our Homes business and to lead the development and strategic direction of our customer engagement and experience function. Extensive background in customer experience and customer engagement, with a proven track record

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Work closely with stakeholders and the C‑suite to drive the future direction of the business.

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. This is a remote-first position

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A well-established finance organization is seeking a Head of Service Charge to lead the service charge accounting function. Suitable for qualified finance professionals with a strong leadership background, the position emphasizes a customer-centric approach and collaboration with operational teams f

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Working closely with Sales, Marketing, Service De

Service Care Solutions are recruiting on behalf of a local authority in Hampshire for a Head of Procurement to join the team on a temporary basis. Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work

The ideal candidate will have 1-2 years of experience and a passion for delivering excellent service. A renowned hospitality group in Aylesbury is looking for a Head Housekeeper to manage the housekeeping team.

A remote team of Customer Success Managers - coaching, developing, and holding the bar high. Reporting on CSAT, response times, save rate, churn, and subscriber lifetime value to the Head of CRM. Have managed a remote team of Customer Success Managers or similar.

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Support and deputise for the Head of Service. As Deputy Head of Service, you will play a pivotal role in bridging strategic leadership and operational delivery. Alongside the Head of Service line manage and develop a skilled, education team.

A growing facilities management organisation in the North West is seeking a Head of Service Delivery to enhance supplier performance and drive operational excellence. This high-impact leadership role requires proven experience in senior service delivery, particularly within PFI/PPP frameworks. This

A global leader in consumer goods seeks an experienced professional to join their Sustainability team. The company offers comprehensive benefits, including mental health support and performance incentives, nurturing a diverse and inclusive environment.

A local authority in Southend-on-Sea is looking for an experienced Head of Service for Safeguarding & Family Support. Candidates should have proven leadership experience in safeguarding and a track record of driving service improvement. This position offers a rate of £600 per day and requires on-si

You will lead the transformation of IWPB’s customer acquisition and onboarding strategies and journeys into a market leading scalable platform capability that accelerates customer activation and early engagement (within the first 90 days), improving conversion and time-to-value, driving sustainabl

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. If you’

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The