Head of customer service jobs in Taunton - Page 3Crear alertas

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target operating service levels for our customers and our landlords. This role is for an exceptional Head of Service to join our dynamic Tech Europe

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. This is a senior leadership role with full ownership of the Customer Success f

We are currently looking for a Global Head of Customer Success. In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Exceptional people leader with a track record of developing high-performing teams.

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role. This strategic yet hands-on role blends

Key responsibilities include aligning customer initiatives with business goals, implementing effective processes across CRM, and championing customer feedback to enhance product offerings. A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfac

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a tea

Lead the visitor experience, empowering staff to deliver exceptional standards of customer service to all visitors, including front-of-house, backstage, and staff areas. Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, a

This role is responsible for the planning, execution and control of these critical functions, ensuring a high-quality, compliant and customer‑centric service. Strong customer‑centric mindset, with a track record of improving customer journeys and operational performance. At BNP Paribas Personal

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

A leader in the DevOps sector is seeking to fill a pivotal leadership role overseeing Customer Success teams across the EMEA region. The successful candidate will drive the adoption of advanced DevOps practices and manage both team leaders and individual contributors. This role requires a proven bac

A public sector IT organization in the United Kingdom seeks a Head of Technical Operations to lead its technical support and operational services. Candidates must have proven experience in IT services, excellent stakeholder management skills, and knowledge of ITIL and ISO standards. This remote role

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. As Head of Customer Experience & Operations, you’ll lead the s

A fast-growing fintech company is seeking a Head of Customer Success to lead a team in enhancing customer engagement and ensuring the value from the product suite. The ideal candidate should have strong leadership experience in the tech sector and a proven track record in customer success management

A leading construction company in the UK is seeking a Head of Customer Relations to join their Facilities Management team. This role involves leading customer growth and engagement strategies, building high-value relationships within the public and private sectors, and positioning the company as a t

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. Our offices – Seequent operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by

We are recruiting for an experienced and strategic Head of Service to join a Devon based Local Authority to lead on their Culture and Leisure portfolio. Deliver continuous service improvement, innovation and models of delivery that maximise impact, value for money and customer experience. Head of Se

GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. Role is 4d PW in th

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstandin

Head of Quality & Service Excellence. Fix Broken Quality with Urgency: Drive immediate and sustained resolution of chronic or systemic quality defects, fostering a sense of urgency to implement robust, long-term fixes. Understanding of Service Delivery Technology and how it integrates with quality a

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. The successful candidate will leverage their leadership skills and data-driven approach to enhance customer experiences and contribute to the company's growth objectives. This role in

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Based in the heart of London, it is a special place defined by community a

We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services – from working collaboratively with Capita’s businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Drive customer retention and expansion by identifying upsell/cross-sell potential and increasing adoption.

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Any other service-aligned functions as agreed with the Director of Services. Support sales with se

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

Guaranteed Tenants Ltd is looking for a Head of Existing Customer Analytics to lead a high-impact team delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with its customer base. Head of Existing Customer Analytics - Financial Servi

Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. Head of Customer Success (EMEA). Cultivate Gro

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. You will lead a team for high-profile clients, ensuring customer satisfaction, managing KPIs, and driving continuous improvement within the service delivery. This rol

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. Prior experience of using accounting software, preferably Oracle. Experience of establishing the most efficient ways of working and standardising processes.

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

A leading technology firm in the UK is seeking a Head of Customer Success to enhance customer engagement and reduce churn. This role involves leadership and coaching of Account Managers, focusing on building a value-led customer management approach. Successful candidates will have a track record in

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

A government agency is seeking a Head of Engineering and Operations to lead the engineering disciplines within a large-scale Agile environment. The successful candidate will manage senior engineering leaders while fostering a culture of continuous learning.

A leading software company in the UK seeks a Head of Professional Services to drive customer success. This pivotal role involves leading a dynamic team, forming strategies that enhance service delivery, and managing software implementations. The ideal candidate will have proven leadership experience

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As the principal prosecuting authority across England and Wa