Head of customer service jobs in Taunton - Page 8Create job alerts

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery to lead a critical transformation of their IT organization. Head of Service Delivery – ITIL V4, Dynamics, Service

Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Strong track record of managing complex client relationships, driving retention and growing existing accounts. Confident communicator who thrives in cross-functional environments and builds tru

A governmental digital agency in the UK is seeking a passionate Head of Product to lead the transformation of access to government data. The ideal candidate will have strong product management experience and a track record of delivering user-centric digital products. This role is a 2-year fixed-term

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. This role involves transforming service operations to enhance customer satisfaction and operational performance. Candidates must have over 10 years of exp

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Experience in service management and/or customer service reviews. Deliver to a Customer Service strategy (as agreed with Senior Management

Founder | Delivering Talent Solutions in Real Estate, PropTech & ESG | 🎙️Host of "The Future of the Built Environment" podcast. Job function: Customer Service and Management. A confident, well-led Customer Excellence team.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll sp

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base.

An esteemed housing association in Greater London is seeking an experienced Assistant Director of Service Charges to manage the delivery of service charges across a large portfolio. Ideal candidates will possess a strong background in service charges, excellent leadership skills, and a focus on cust

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service delivery. Ideal candidates will have substantial experience in IT Service Delivery, knowledge of ITIL bes

The Head of Service Management is responsible for leading the strategic direction, development, and delivery of IT service management (ITSM) capabilities and tooling across the organisation. Working closely with the Head of Digital Operations own the service/product catalogue and ensure services are

Reporting directly to the Director of Customer Excellence and working closely with NGED’s President’s office and Operational Directors, you’ll be the voice and leader of Customer Experience for the entire NGED business. We’re offering an exceptional opportunity for a dynamic Head of Customer

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Head of Service Delivery (IT MSP). We are looking for an experienced Head of Service Delivery, sit

A leading access solutions provider in South Yorkshire is seeking a Head of Service Sales to drive growth in the Industrial Door Service Sales function. This senior role also involves managing profit growth across contracts and integrating innovative service offerings, with a focus on commercial suc

Support the Head of Governance and Controls on execution of the overall G&C Strategy and annual plans, giving clarity as to the expectations of QA and CR, as well as constructively challenge and supporting other G&C teams. The Customer Relations Team and the QA Teams are at the heart of not only ide

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

A leading pharmaceutical solutions provider in the UK is seeking a Head of Customer Care to lead the strategy and delivery of customer care services. This full-time position offers a salary of up to £75,000 based on experience, along with competitive benefits including gym memberships and 33 days o

The Head of Community and Customer Marketing will lead a team of marketers responsible for advocacy, storytelling, communities, and lifecycle engagement. As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a cr

This position offers the opportunity to lead a legal services department and contribute to patient care. The ideal candidate will have a relevant law degree and at least 3 years of experience in health law or litigation.

A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experiences through effective technology use. This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical

A leading infrastructure project provider in the UK is looking for a Head of Contractual Assurance Delivery for a fixed-term contract of 9 months. The role requires strong experience in regulated environments, a deep understanding of RAB funding, and the ability to develop assurance frameworks.

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. The position offers a competitive salary, a hybrid working model, and an array of benefits including extensive holiday entitlement and health plans. The

This strategic role involves leading a team of Customer Success Managers, driving customer engagement, and ensuring clients realize the full value of the product suite. A leading fintech company in Greater London is hiring a Head of Customer Success. The role offers competitive compensation and an a

We are looking for a Head of IT Service Delivery to lead the delivery and continuous improvement of IT services across the organisation, ensuring business-as-usual support, incident management, and service transition are executed to the highest standards. Assess, plan and drive training and developm

We are looking for a Head of Customer Success to lead the next phase of Customer Success at Leadoo. Leadoo is part of the SALESmanago Group, one of Europe’s fastest-growing Customer Engagement and Marketing Automation companies, with over 2,500 customers across 50 countries and ~€35m ARR. This i

A governmental agency is seeking a Head of User Centered Design to lead the UCD function and inspire a team across various service areas. You'll be responsible for enhancing service delivery capabilities while fostering a culture of innovation and user-centered practices. This role offers the opport

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. At the Crown Prosecution Service, we are responsible for delivering justice through the independent and effective prosecution of crime. As a head of area operations, you work with a chief crown pr

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service. A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations.

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Due to product innovation the b

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. Own gross pro

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

A leading veterinary services group is seeking a Head of IT Service Delivery to lead their IT operations across multiple sites in the UK and Australia. The role involves implementing ITIL-based service management processes, overseeing IT support teams, and ensuring alignment with clinical needs. The

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. The role, what you’ll do as Head of Customer Success:. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strate

Head of Service, Corporate Parenting Lead, Looked After Children Manager, Children’s Services Leader, Social Care Head, Safeguarding Lead, Service Manager, Children’s Social Work Leader. As Head of Service – Corporate Parenting & Looked After Children, you will lead and inspire teams deliverin

A leading trading platform in London is seeking a Head of Customer Success to manage their global success teams. This position offers a competitive salary and a range of benefits, including private healthcare and an active lifestyle allowance. The role requires strong leadership and communication sk

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. Head of Technology Service & Solutions. A service‑or

Head of Existing Customer Analytics - Financial Services. Guaranteed Tenants Ltd is looking for a Head of Existing Customer Analytics to lead a high-impact team delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with its customer b

A leading health insurance provider in the UK seeks a Director of Customer Services Transformation to design and implement operational strategies. You will lead transformation programmes to enhance customer experience while managing a significant budget. The role requires experience in large-scale o

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. You will work in close collaboration with the Heads of Service for Start