Trabajos head of customer success en Brighton - Page 5Crear alertas

You'll be the Global Head of Customer Success - a true player-coach: owning relationships with key customers while building the CS function, processes, and team from the ground up. Head of Customer Success (Global). Be the global voice of the customer: work closely with Product, Sales, and Marketing

A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Head of Customer Service - 3 month Fixed Term Contract.

Head of Retail & Customer Insights. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers.

A leading recruitment firm seeks a strategic Head of Customer Experience to lead efforts in transforming customer interactions, focusing on outstanding service delivery. This role involves designing and implementing processes that marry technology with operational excellence, ensuring optimal experi

We are seeking a driven, commercially minded Head of Content to lead the production of high-level conferences within the insurance industry. Job Title: Senior Conference Producer / Head of Content - Events. Work closely with sales, marketing, and operations teams to ensure the commercial success and

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Solid customer facing experience from Customer Su

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Understanding of search, e

The Head of Community and Customer Marketing will lead a team of marketers responsible for advocacy, storytelling, communities, and lifecycle engagement. As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a cr

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s core operational delivery teams:. Moneybox is entering a pivotal stage of operational transformation, and this is a unique opportunity to define how we serve customers at scale, building the

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks.

Organisation Management: Work in collaboration with related Head Office departments for regular reporting of commercial performance, evolution of the competitive landscape, market intelligence, plans for capacity amendments, development of new tools and of new product features. Define and submit rev

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev

We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world‑class SaaS

A leading eyewear company in Greater London is seeking a passionate Head of Retail to lead 18 stores and create a customer-centric culture. Benefits include generous employee discounts, complimentary spectacles, and professional training opportunities. This full-time role emphasizes customer experie

A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. The company offers competitive compensation,

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

As Head of Customer Experience, you will own the end-to-end design and delivery of processes that ensure customers and partners get the best possible experience. Head of Customer Experience, London, COR7455. If you’re excited by the challenge of building world-class customer experiences in a fast-

A leading AI platform company in Greater London is seeking a Head of Customer Success for EMEA to lead the team and drive customer engagement and value realization. Ideal candidates will have a proven track record in B2B SaaS customer success, strong operational rigor, and excellent communication sk

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. The difference? No endless layers of sign‑off. Our

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. Travel to key customers

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Deliver commercial growth through ownership of senior level customer relationships, commercial and

The Head of Client Success will drive client satisfaction, retention, and growth by establishing a world-class client success function that blends proactive relationship management with operational excellence. Our client, a leading FinTech organisation, is currently recruiting for a Head of Client S

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

As Head of Retail & Customer Insights, you will be at the. Head of Retail & Customer Insights. Head of Retail & Customer Insights.

We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity.

The Head of Customer Management will balance the needs of individual customers against action required to improve our customer experience across the board, working closely with colleagues across the business to share information regarding our customers’ needs. Our Customer Management team provides

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. Our office hubs are fueled by barista‑crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team event

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Primary KPI = Bolt UK + Fella UK Reorder Rate (Of customers whose check‑ins opened 22d ago, what % of them reordered

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out the existing customer strategy and wider function.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

A dynamic marketing platform in Greater London is seeking a Head of Customer Success to lead its Customer Success function. This position offers competitive benefits, including flexible working hours and generous annual leave.

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities inc

A leading recruitment partner in the UK is seeking a Head of Employer Success to build a high-performing team and drive retention and advocacy across employer partnerships. The role involves leading customer success functions, managing enterprise-level relationships, and collaborating across various

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and te

A recruitment partner is seeking a Head of Customer Success to lead a strategic team in a remote-first environment in the United Kingdom. The role involves overseeing the entire customer journey, from onboarding to post-sales support. Candidates should have at least 5 years of experience in client-f

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Own and implement the Customer Success strategy, building scalable playbooks an

Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. Youll own tech

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. You'll own techn

Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Coordinate SAP resources across Customer Success Managers, Services, Sales, Product and Global Customer Success Centres. Lead the SAP SuccessFactors customer success strategy for the UK&I HCM market u

A leading financial insights provider is seeking a Head of Client Support in London. The role involves leading a team, enhancing customer satisfaction, and driving data-informed decision making. A hybrid work environment is offered, emphasizing leadership development and comprehensive healthcare ben