Head of customer success jobs in Fareham - Page 4Create job alerts

You will grow our engagement offer with customers, widen who we listen to, turn insight and data into action, and champion the customer voice so decisions feel different. Head of Customer Experience - (26345). You will lead how customers experience Home Group, driving our customer influence, commu

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Proven track record of building customer success functions from scratch. Experience with CRM and customer success platforms. Lead our customer success function and ensure our clients achieve maximum value from their GRS Guardian telematics investment.

A climate technology firm in London seeks a Lead Customer Success Manager to develop global strategy and manage strategic enterprise relationships. Ideal candidates should have 6+ years of experience with enterprise customers and familiarity with the carbon markets.

The role involves managing Customer Success teams and driving customer adoption of solutions. A leading technology company in the United Kingdom is seeking a Manager of Customer Success for the UK, Ireland, and France. This position offers a unique opportunity to foster a culture of excellence while

Oversee the Voice of the Customer programme – managing NPS, customer satisfaction targets and customer experience roadmaps. Lead Customer Insight Strategy overseeing segmentation, customer journey planning, insight generation and pre‑flight evaluation of go‑to‑market plans. We will make sure

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment. The role offers flexible working arrangements and numerous benefits in

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A leading technology firm is seeking a Head of Customer Education Content to lead the development and strategy of key educational materials. With a focus on maximizing customer adoption and retention, the ideal candidate will have extensive experience in content strategy and instructional design, al

A leading financial services provider in the United Kingdom is seeking a Marketing Strategy Leader to develop go-to-market strategies for various customer segments. This role involves building trusted relationships, overseeing customer insights, and ensuring alignment across marketing and sales team

History of successful deployments recognised as reference accounts. Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a d

The “Head of Customer Experience” will delight customers with insanely great service through a near‑pathological obsession with CX. Opportunity: Head of Customer Experience. We’re a young startup, still in Day 1, and all our work is ahead of us.

You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen product adoption, and strengthen long-term customer loyalty. We’re looking for the Head of Customer Education Content that is responsi

A leading FinTech firm in the UK is seeking a Head of Client Success to lead strategies that enhance client value from their products and services. Candidates need proven experience in client success or account management, preferably in FinTech, alongside exceptional communication and analytical ski

A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Recognise the importance of customer service and meet the standards required w

A leading recruitment agency is seeking a Head of Customer Experience to oversee the customer journey across multiple brands. The successful candidate will lead a remote customer service operation, define CX strategies, and ensure quality across communications. The position is based in Poole, offeri

Head of Customer Success UK & Europe (m/f/d). Through its integrated platform and service ecosystem, the company enables solar installers and storage professionals to manage design, procurement, financing, and operations in a highly efficient, data-driven way - allowing partners to deliver smarter,

A fast-growing media company based in London is seeking an experienced leader to oversee client success and operations. This newly formed role focuses on scaling the client success team, fostering collaboration, and implementing best practices to enhance efficiency.

A prominent children's charity in the UK is seeking a Head of Service Operations to lead the Customer Enablement function. The ideal candidate will have a strong background in IT service management, budget management, and customer advocacy. This role offers the opportunity to make a significant impa

A leading programmatic advertising firm is seeking an experienced Head of Client Success in the UK to build strong client relationships and drive the adoption of innovative solutions. The role requires 7+ years in client success, proven leadership skills, and an understanding of the programmatic adv

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Fella US + Delilah US + Baddie US Rolling 30d Churn % (# of subscribers in Stripe who end 30d window with no active su

As Head of Client Success, UK, you will be responsible for building strong client relationships, driving adoption of Adsquare’s solutions, and ensuring exceptional service delivery for our clients in the UK market. Ensure the successful onboarding of new clients and drive adoption and ongoing enga

A leading financial technology company in Greater London is seeking a Head of Client Success, Europe. Competitive compensation and opportunities for professional development are offered in a diverse and inclusive environment. This role is crucial for ensuring the satisfaction and retention of instit

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

A leading financial services provider in London seeks a VP of Customer Success to drive customer satisfaction and retention. Ideal candidates have 8 years of experience in B2B SaaS or FinTech, along with exceptional leadership and problem-solving skills. The position offers competitive benefits incl

The Head of Community and Customer Marketing will lead a team of marketers responsible for advocacy, storytelling, communities, and lifecycle engagement. As a member of the Marketing Leadership Team (MLT) reporting directly to the CMO, the Head of Community and Customer Marketing will also play a cr

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. The ideal candidate has extensiv

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Solid customer facing experience from Customer Su

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities inc

Head of Customer Success (UK & Europe). Customer Success Strategy & Leadership. Build and lead a high-performing, remote Customer Success organisation covering multiple European regions.

The Head of Client Success will drive client satisfaction, retention, and growth by establishing a world-class client success function that blends proactive relationship management with operational excellence. Our client, a leading FinTech organisation, is currently recruiting for a Head of Client S

A high-performing secondary school in the United Kingdom is seeking an exceptional Head of Geography. Ideal for an experienced teacher or established subject leader, this position offers the chance to make a significant impact on student learning while supporting your leadership career in a supporti

The Head of Student Success leads the design, delivery and evaluation of strategic initiatives to improve student engagement, retention and success at Birkbeck. Birkbeck, University of London, is seeking a new Head of Student Success to lead its work to improve student engagement, retention and atta

Be customer‑facing (solutions engineering, technical customer success, professional services or similar). Offer mentorship and guidance to 4 people in pre‑sales and customer success within your team. Head of Customer Engineering – Cyber Vendor.

We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity.

Head of Retail & Customer Insights. Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the.

A fast-growing InsurTech start-up in Greater London is seeking a Customer Success Manager to lead their Customer Success function. The successful candidate will combine strategic relationship management with technical expertise, guiding clients to maximize the value of the SaaS platform. This positi

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out the existing customer strategy and wider function.

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

A leading technology company in Greater London seeks a Head of Customer Engineering to lead teams and facilitate cloud transformation for clients. Responsibilities include providing thought leadership, developing talent strategies, and ensuring successful cloud outcomes for customers. The role requi

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and te

A leading telematics firm in the UK is seeking a Customer Success Lead to drive customer retention and value from their investment in advanced telematics technology. The role involves developing customer success strategies, building a high-performing team, and managing customer onboarding and expans

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Deliver commercial growth through ownership of senior level customer relationships, commercial and

Oversee the Voice of the Customer programme – managing NPS, customer satisfaction targets and customer experience roadmaps. Lead Customer Insight Strategy overseeing segmentation, customer journey planning, insight generation and pre-flight evaluation of go-to-market plans. Drive alignment across