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Customer Experience Advisor FTC 6 Months Salary: £26,437 plus Veolia benefits and pension Hours: 40 hours per week Monday to Friday 8:30-17: 00 Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; ● 25 days of annual leave ● Facilities parking and subsidised lunch ● Access to our company pension scheme ● Discounts on everything from groceries to well known retailers ● Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to ● One paid days leave every year to volunteer and support your community ● Ongoing training and development opportunities, allowing you to reach your full potential What you will be doing; ● Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively ● Always putting our customers first and finding personalised solutions to meet their needs ● Building strong relationships with both internal and external customers to ensure we deliver the best service. ● Constantly seeking ways to improve the customer experience and resolve any challenges they may face. ● Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality. ● Supporting the business by promoting Veolia's products and services to our customers. ● Embracing a curious and proactive attitude to continuously develop our knowledge and skills. ● Working collaboratively with other teams to deliver timely resolutions for our customers. ● Bringing your best selves to work every day to achieve targeted growth and provide exceptional service. What we're looking for; ● Proven Ability to put the customer first, whether it's face to face or on the phone ● An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication ● Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach ● Use strong planning and organisational skills to deliver excellent service ● Show great interpersonal skills and pay attention to detail in everything we do ● Be proactive, adaptable, and always willing to go the extra mile for our customers ● Have a passion for personal and professional growth, and a commitment to exceeding expectations ● Be open to a broad range of activities and able to adapt to changing business needs ● Good attention to detail, speed of typing, and a friendly telephone manner are essential ● A basic understanding of business finance and customer profitability is important ● Be proficient in using Google Office Applications and able to learn new systems quickly ● Take initiative and have a genuine interest in going above and beyond for customers ● Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Ready to find the right role for you? Salary: £55k - £70k per annum plus £6,600 car allowance and a competitive annual bonus Location: Flexible - National remit with regular travel to the Veolia Cannock office. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We are looking for a Senior Estates Manager, this is an exciting new role where you will provide strategic and operational leadership across Veolia's extensive and diverse property portfolio, which includes offices, depots, and complex waste, energy and water treatment facilities. This is a high profile, influential role within the Company requiring leadership and commercial judgement, with an ability to operate confidently with senior stakeholders both across the organisation and externally. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and develop the Estate Management team, setting clear objectives and ensuring a consistent, high-quality service delivery. Oversee the management of Veolia's national property portfolio (including freehold and leasehold interests), ensuring assets are managed efficiently, compliantly, and commercially. Manage, review and negotiate commercial property terms, ensuring the best possible, value-driven outcomes. Supporting team members as well as taking control of complex property matters and seeing them through to delivery, including searches, land acquisitions, co-ordinating the promotion of land assets, lease renewals, rent reviews, landlord consents, wayleaves, and land disposals. Inform and help drive Veolia's property strategy across existing and new sites in collaboration with the Head of Estates & Planning. Build strong relationships with landlords, landowners, agents, consultants, and internal stakeholders. Help support other business growth areas by contributing estates expertise to bids, tenders and investment cases. What we're looking for: Chartered Member of RICS. Degree or postgraduate qualification in Property, Estates Management, or a related discipline (desirable). Significant post-qualification experience managing a complex property portfolio and managing various land issues. Waste, minerals and/ or renewable energy property experience of particular interest but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 05-03-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Salary: From £75,000 plus car/allowance, bonus, enhanced pension and private medical cover Location: National role with regular travel to customer sites, Cannock office and other UK Veolia sites. Are you an experienced Risk professional ready to lead exciting projects and drive continuous improvement for an organisation committed to Ecological Transformation? When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: • Access to our enhanced company pension scheme, • 25 days holiday with opportunity to purchase additional holiday, • Discounts on a range of well known retailers and such things as groceries, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household, • One paid days leave every year to volunteer and support your community, • Ongoing training and development opportunities, allowing you to reach your full potential Are you a strategic HSEQ and risk professional ready to drive cultural change and operational excellence? Veolia is seeking an experienced Sector Head to become a key partner to our business leadership teams, championing our Active Risk strategy across Commercial and Municipal sectors. What you'll be doing: As Sector Head - Risk & Assurance, you'll work directly with Managing Directors and their leadership teams to elevate performance across Quality, Health & Safety, Risk & Insurance, and Environment. This isn't a desk job - you'll be visible across sites, attending leadership meetings, customer engagements, and industry events as a strategic partner to the business. You'll lead the transformation from compliance to proactive risk management, taking ownership of improvement projects from conception through implementation to drive innovation. Your practical, pragmatic approach will ensure our Veolia Minimum Requirements (VMR) and systems like EcoOnline deliver real-world effectiveness. You will also: Lead and develop Risk & Assurance teams, balancing proactive improvements with reactive incident management Transform the culture to 'Proactive' and then 'Active Risk' where everyone is thinking and managing all risks An integral part of Senior Leadership Teams to support the drive for growth and shape the priorities for the strategy Lead or participate in serious accident investigations and liaise with regulators Provide strategic support for bids and acquisitions Deliver monthly performance reports with trend analysis and lessons learned Drive the Active Risk strategy through collaboration and innovation This role offers the opportunity to shape risk culture, develop talent, and work at the intersection of strategy and operations. If you're ready to lead by example and drive meaningful change, we want to hear from you. What we're looking for: Essential: Proven experience delivering change and improvement programs at senior level in an operational business Strong accident/incident investigation and risk management expertise, with strategic planning capabilities and practical implementation skills Ability to influence and work collaboratively with leadership teams, and the willingness to travel to sites and build strong team relationships NEBOSH Diploma & Lead Auditor qualification Desirable: Quality Diploma & IEMA Environmental Management Apply now to become Veolia's next Sector Head - Risk & Assurance and help us build a safer, more sustainable future. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your role as Interim Head of Financial Planning (MTFP

Head of Planning & Scheduling. One of my clients are hiring a. Lead the move from locally-run planning to a.

Reporting to the Head of Credit Risk and Financial Strategy, this senior leadership role will drive the organisation’s financial planning processes, lead budgeting and forecasting cycles, and deliver high-quality analytics and reporting to senior leadership. Head of Financial Planning & Analys

Business owner of the merchandise planning system (IBM TM1) and its continued enhancement to improve the planning process. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The role requires strong m

As Head of Financial Planning and Analysis, this person will be both ‘hands on’ in the execution of the analysis and will lead an existing finance function. Axon Moore are supporting a fast paced, PE backed business in the South Yorkshire region to appoint a Head of Financial Planning and Analys

Head of Financial Planning & Analysis. Reporting to the Head of Credit Risk and Financial Strategy, this senior leadership role will drive the organisation’s financial planning processes, lead budgeting and forecasting cycles, and deliver high-quality analytics and reporting to senior leadersh

This role offers the opportunity to lead financial planning and analysis across multiple sites, providing insight and support to help the business achieve its strategic goals.

Group Head of FP&A | London (Office-Based). Lead budgeting, forecasting, and long-range planning.

Owing to continued growth, a leading equipment manufacturer has a new role for a Head of Planning to lead on Planning activities, enhance the planning strategy and oversee the Sales, Inventory, Operations and Planning processes. Head of Planning, Planning Manager, ERP, MPS, Operations Management, ER

The role involves collaboration with senior management, the enhancement of merchandise planning systems, and oversight of key performance indicators. This position offers competitive benefits and opportunities for professional growth within a dynamic environment. A leading footwear and accessories b

A leading retail company is seeking a Head of Category Planning for a 12-month Fixed Term Contract. Proven experience in strategic leadership, category planning, and cross-functional collaboration is essential.

As the Head of Incident Management and Emergency Planning, you will provide strategic and operational leadership across emergency planning, CCTV functions, and Corporate Health & Safety. Head of Incident Management & Emergency Planning. Joining us means being part of a service committed to excellenc

We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. Head of Finance Planning and Analysis (FP&A). Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 1

As Head of Financial Planning and Analysis, this person will be both 'hands on' in the execution of the analysis and will lead an existing finance function. Axon Moore are supporting a fast paced, PE backed business in the South Yorkshire region to appoint a Head of Financial Planning and Analysis.

This strategic position offers the opportunity to shape the future of the planning function. A consumer goods manufacturing business in Greater London is seeking an experienced Demand and Supply Planning Manager to lead their supply chain planning strategy. Candidates should have over 5 years of exp

As Deputy Head of Strategic Planning (Statutory Reporting & Data Governance), you will be joining the University's Strategic Planning Directorate with the goal to achieve better decision‑making across the institution from the analysis, advice and insight we provide, to the trusted relationships we

Commercially aware, able to promote the practice, network and be one of the figureheads of the organisation. Exciting Opportunity: Seeking a Head of Wealth for a Leading Financial Services Firm based in the City of London. As the Head of Wealth, you will play a pivotal role in shaping the future suc

OakNorth Bank is seeking an exceptional Head of Finance, Planning & Analysis to play a pivotal role in shaping the bank’s financial strategy and driving high-impact decision-making across the business. This role will lead the financial strategy, performance management, and integration of this expa

Head of Supply Chain and Manufacturing Planning. You’ll play a key part in strengthening the professionalism of the function—shaping processes, developing the team, sharing knowledge, and driving continuous improvement. Alongside this, you’ll lead the planning function and its governance, ensu

We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. Head of Finance Planning and Analysis (FP&A). The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want sal

Maintain ownership of the Chart of Accounts and finance policies. EXCITING INTERIM HEAD OF FP&A ROLE! (6 MONTHS). Financial Planning & Performance Management.

Head of Financial Planning & Analysis (FP&A). MacGregor Black are partnering with a fast-paced FMCG organisation on the search for a Head of Financial Planning & Analysis (FP&A). This is a high-profile and hands‑on leadership role, offering the opportunity to shape financial insight and performanc

A leading construction firm in Greater London is seeking a Head of Planning to oversee and enhance the planning function across all project stages. The ideal candidate will have extensive experience in construction planning, strong leadership skills, and proficiency with planning software such as Pr

As a key member of this team, you will work alongside a close knit group of experienced Finance professionals, based predominantly in the UK, supporting a company of over 200 employees. This is an exciting opportunity for a highly skilled Head of Financial Planning & Analysis (FP&A) to join the Fina

Support the Chief Executive Officer, Chief Actuary, Chief Financial Officer and Chief Risk Officer in financial decision-making. This is a fantastic opportunity to join them in an exciting period of exponential growth and be part of a trusted business, where your work will make a real difference and

Reporting to the Director of Group FP&A you will play a key role in the continuous improvement of Group planning and Board reporting and work closely with the executive management team and business leads to provide insight-led analysis. The role requires experience of implementing and embedding grou

We are looking for an influential, strategic planning leader with a strong professional background and proven experience in shaping and delivering statutory development plans and managing transport policy at a senior level. This is a rare opportunity to guide the strategic direction of a nationally

Group Head of Reputational Risk and Strategic Planning**The role is responsible for leading M&G plc’s management of reputational risk across the Group and coordinating strategic planning across the Corporate Affairs, Sustainability and Brand function (CASB). The Group Head of Reputational Risk and

S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre‑employment training” or for equipment/delivery of equipment. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partne

The Head of Commercial Operations, Planning and Performance will provide strategic leadership across the function on all commercial operational matters, driving cross-team and key stakeholder collaboration, ensuring effective management of resources, training budgets, workforce capability, sourcing

A leading recruitment agency is seeking a Head of Planning to drive strategic alignment and commercial growth within a globally recognized organization. Candidates should have proven experience in strategic planning and strong stakeholder management skills. The position offers a competitive salary,

It will involve close liaison with the Head of Regulation (Distribution) on ED2 issues, and the Head of Regulatory Finance, coordination of regulatory engagement, and general alignment and governance. As Head of Strategy and Planning for ED3, you’ll play a pivotal role in shaping and driving forwa

As our Head of Financial Planning & Analysis, you'll bring clarity, coordination and thoughtful insight that helps teams across the UK & Ireland make informed decisions. With the strength of our brands behind you, a culture of high‑performance that motivates you and the freedom to drive your caree

With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. Along with one company offsite every year, we have brand new offices a

As Head of Planning and Programmes, you will lead three core areas:. We’re proud of our people, our culture and the benefits we offer. The OfS regulates the higher education sector on behalf of all students.

As Head of Financial Planning and Analysis, this person will be both 'hands on' in the execution of the analysis and will lead an existing finance function. Axon Moore are supporting a fast paced, PE backed business in the South Yorkshire region to appoint a Head of Financial Planning and Analysis.

As Head of Product for Planning, you'll be responsible for setting direction and leading the delivery of digital products that support planning across British Airways, from long term strategy through to operational readiness. Manage delivery risks, dependencies and trade offs across complex planning

Lead the implementation and optimisation of a central planning system. Own the full planning lifecycle from order handover through to completion of work. Commercial awareness and understanding of operational drivers of revenue and cash flow.

A leading London law firm is seeking an experienced Planning Lawyer for a strategic Head of Planning role. This position offers the chance to shape the firm's planning practice while advising on complex real estate development and investment projects. This role provides significant opportunities for

A leading property marketplace in the UK is seeking a Director of Product & Technology Operations. Key responsibilities include overseeing annual planning cycles and operational efficiency improvements. Ideal candidates should have substantial senior tech/product strategy experience with a modern un

Head of Financial Planning and Analysis page is loaded## Head of Financial Planning and Analysislocations: Birchwood, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ-24829At Haier Europe - Candy | Hoover | Haier, you’ll play an important part in sha

As the Head of Incident Management and Emergency Planning, you will provide strategic and operational leadership across emergency planning, CCTV functions, and Corporate Health & Safety. Head of Incident Management & Emergency Planning. Stretching from the dynamic neighbourhood of Streatham in the S

Build and embed a comprehensive planning framework, including long‑term strategic planning, continuous reforecasting, recruitment planning, and investment business cases. Eton Bridge Partners have been retained on a confidential search to appoint a Head of FP&A for a private equity-backed, multi-e

Head of Procurement & Supply Planning. We’re supporting a market‑leading fresh produce business to appoint a Head of Procurement & Supply Planning into a senior SLT position. Lead the demand and supply planning cycle.