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Head of Service – Supported Accommodation Location: Stratford (Head Office) with travel across Central London, Midlands & Kent Salary: £75,000 – £80,000 per annum (salary review at 12 months) Hours: 40 hours per week About the Role We are seeking an experienced and inspira

Build and maintain strong, long-term client relationships Control and influence the service department's P&L, ensuring revenue targets are achieved Identify opportunities to grow revenue through existing contracts & new business opportunities HVAC Head of Service - Salary & Benefits Basic Salary £7

Head of IT Service Delivery – London – Permanent – Competitive Salary. Develop and manage the IT Service Catalogue and ensure communication of service outages, planned maintenance, and key changes to the wider business. We are seeking a Head of IT Service Delivery to join a leading law firm in

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Head of Service Sales, Global Marine & Navy. Deep understanding of Marine market dynamics (new build, retrofit, service cycles).

As Head of Service Strategy, you will be responsible for shaping, overseeing, and continually refining Spring's service strategy. Leading service change, including scaling, refocusing, or retiring services, making hard prioritisation decisions across multiple services. The role will line‑manage on

Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best practices and compliance requirements for customer-facing and enterprise applications are highly desired for this role. Own the design, governance

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space. Competitive pay of £28,000 to £29,000 annually.

A leading charity organization is looking for a Head of Complex Care to oversee service delivery and manage a dedicated team. The role requires proven clinical leadership experience and a strong understanding of health and social care regulations. Offering a salary between £60,000 to £65,000 and a

A beautiful office in London Victoria with free tea, coffee, fruit, bar and cafe. We are the strategic communications agency for the UK armed forces looking for a Head of Content to join its management team. You’ve managed content production teams, have worked in/with UK defence (and / or governme

Get notified about new Head of Service Management jobs in. Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services.

Align planning methodologies with business growth and service delivery goals. Partner with regional leaders, HR, and service delivery teams to align planning efforts. Proven experience in manpower or capacity planning, ideally in a service delivery or field operations environment.

Head of Quality & Service Excellence. Experience in implementing a “Zero-Defect” mindset to guarantee the fulfillment of contractual Service Level Agreements (SLAs). Understanding of Service Delivery Technology and how it integrates with quality automation.

As a Head of Command and Control you will be responsible for the live running of Borders and Trade systems on a day-to-day basis. Proven experience as a Live Service Owner for Critical National Infrastructure (CNI) services. HMRC is one of the largest and most dynamic IT infrastructures in Europe, a

This role is critical to ensuring our workforce is optimally aligned with service demand across all product lines. Proactively forecast headcount requirements across product lines and geographies. Partner with regional leaders in HR and service delivery teams to align planning efforts.

As a member of the GRU, the Head of Service is encouraged to plan, conduct, and publish applied research that improves service delivery, either directly or by supervising MSc or BSc (Year in Industry) projects. The Head of Service is the first point of contact for both external and internal users of

In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional service and account managers. Our client, a national critical environment and technical fa

We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. Lead and inspire a team of managers and service professionals to deliver outstanding results. Experience delivering SaaS (Software as a Service) based solutions.

A leading IT solutions provider in the United Kingdom is seeking a Head of End User Experience to enhance their digital workplace and improve employee technology experiences. If you have over 5 years of relevant experience and a strong customer-first mindset, this role offers the opportunity to driv

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits.

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes. Oversee service

Start your journey with the Head of Service. Collaborating with colleagues and partners to ensure the services commissioned are of high quality, cost-effective, and yield positive outcomes. I accept the privacy policy and acknowledge this role is managed by Sanctuary Personnel on behalf of the emplo

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

Head of Technology Service & Solutions. You will also provide critical oversight of our engineering strategies and the quality of services delivered by our technology partners. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and cus

A charity organization in London is seeking a qualified individual for a senior management role focusing on support services for veterans.

Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. Develop and manage the IT Service Catalogue and ensure communication of service outages, planned maintenance and key changes to the wider business. Proven leadership experience in IT Service Delivery o

A national technical solutions provider is seeking a Head of Service in the UK to lead its Southern operations. The ideal candidate should have experience in critical facilities management and team leadership, as well as knowledge of HVAC systems. This role offers a competitive salary between £70,0

A prominent financial services firm is seeking a Head of Service to lead global service delivery for Unitas products in London. The ideal candidate will have over 8 years of senior investment operations experience, with a degree in Maths, Statistics, or Accounting. This full-time role offers the opp

The ideal candidate has over 7 years of experience in Customer Service, with at least 4 years in a managerial role, and is required to have a Bachelor's degree. A leading recruitment firm in London is seeking an experienced Customer Service leader. This role involves defining the service vision, bui

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. You will work in close collaboration with the Heads of Service for Start

Dovecote Veterinary Referrals is part of the CVS Referrals network, so you will be joining a large network of multiple specialists across our seven UK referral locations. An exciting opportunity has been created at Dovecote Veterinary Referrals for a Senior Soft Tissue Surgeon. The hospital is locat

A public safety organization in the UK seeks a Head of Accountability and Performance, responsible for leading and managing technology services that directly support police forces. The role involves overseeing a £32 million budget, ensuring service efficiency, and driving the DDaT strategy.

A leading law firm in London is seeking a Head of IT Service Delivery. This full-time role offers a competitive salary and is pivotal for enhancing IT service excellence. The successful candidate will lead IT services and support, manage high-performing teams, and drive improvements in service deliv

A global technology firm is seeking an experienced IT Service Engineering leader to define the vision and roadmap for their IT function. The ideal candidate will have a Bachelor's or Master's degree in Computer Science, strong leadership skills, and proven experience in IT service management. This p

A leading global insurance services provider is seeking a Head of Service Operations to lead their multi-site Client Services function in the London Market. Ideal candidates will have senior leadership experience in Insurance Client Service delivery and an engaging, data-driven leadership style.

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

The Head Of Service Delivery Will. The Head Of Service Delivery Will Ideally Have. Lead and inspire a team of managers and service professionals to deliver outstanding results.

A leading travel industry company in the United Kingdom is looking for a strategic leader to develop and manage service transformations. You will work with B2A partners, optimizing processes for efficiency while ensuring high-quality service.

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

The London Borough of Harrow is seeking an experienced and visionary Head of Service (Age Well), in our Adults and Public Health Commissioning Service to provide strategic leadership across health, social care and partnerships. Head of Service (Age Well), Adults and Public Health Commissioning. You

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. This role offers opportunities for professional development and requires a Bachelor's degree and substantial leadership experience.

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role.

Proven background working as a Head of IT Service Delivery within Legal or Professional Services sectors. Are you an experienced Head of IT Service Delivery looking for a rewarding role where you can really make an impact?. Ability to demonstrate experience of championing a culture of technical exce

We are searching for an outgoing, proactive, Head of Customer Service Operations who cares passionately about the experience that our customers receive. Lots of office dogs (Chief, Basil, Jammy, Peggy, Pip, Winnie and many more…). Design and own the commercial goals of customer love, including cro

As Head of Service Engineering & Aftersales, you will lead Design for Serviceability (DFS), in‑field technical support, warranty policy, service cost optimisation, and the infrastructure required to support customers globally. Lead the service engineering function, owning the DFS pillar of DFX and

Consultative Selling Skills, fluent across engagement models – techno-commercial product engagement, Managed Services engagement, Services engagement* Ericsson Networks portfolio knowledge across both Services and Products* Good financial Understanding* University degree in Business or Engineering

Head of Service Desk – Microsoft Partner (Up to £70K DOE). As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Get notified about new Head of Service Management jobs in.

Head of Quality & Service Excellence. SLA & Contractual Quality Assurance: Implement a proactive zero-defect mindset across all processes to guarantee consistent delivery and fulfillment of all contractual Service Level Agreements (SLAs). Fix Broken Quality with Urgency: Drive immediate and sustaine