Job Opportunity: Blockman/Fishmonger at Al Aqsa Fish Market Ltd About Us: Al Aqsa Fish Market Ltd, established in May 2023, is a fast-growing retail business dedicated to offering high-quality, sustainably sourced fish and seafood to local residents in London and surrounding areas. Our commitment to premium products and excellent customer service has made us a trusted choice for fresh seafood in the community. The Role: We are looking for a skilled or trainable Blockman/Fishmonger to join our expanding team. In this role, you will be responsible for filleting and preparing fish to meet the specific needs of our customers, as well as picking and packing orders in a chilled environment. Key Responsibilities: Receive training in hand filleting of both flat and round fish. Develop and improve knife skills. Be a reliable and trustworthy team member. Demonstrate motivation, flexibility, and a strong work ethic. Adhere to company policies and procedures. Consistently maintain high standards of attendance, punctuality, food safety, and health & safety. Promote a culture of high hygiene standards among all team members. Ideal Candidate: Committed, reliable, and a team player. Suitable for individuals with a fishmonger background looking to advance in a more specialized retail environment, though we welcome those without experience as full training will be provided. An excellent opportunity for career growth within a forward-thinking retail business. Join Al Aqsa Fish Market Ltd, and be part of a team that prides itself on delivering the freshest products and top-notch service to the local community.
We're looking for a team leader to join our exciting growing business, in an enjoyable and happy environment. Rate: £12.50 - £13.00 per hour (depending on experience) Sunday- Thursday 11am-8pm Contract: Full Time / Permanent About the role: To oversee the day-to-day operations by ensuring that our products we bake are always of highest standard To supervise, manage and motivate the team of bakers To support management team in working towards improving operations Ensuring high levels of Food and Health & Safety are always maintained Working alongside bakers to shape and bake all products. Baking experience isn't needed, as new gluten free baking skills will be taught. Must be fluent in English. We do annual salary reviews, and bonus reviews. Applicants must have the right to work in the UK without restrictions. Full time position available Sunday- Thursday 11am-8pm. 28 days holiday. Qualifications The ideal candidate will possess kitchen experiance. Proven track record of experience in a supervision role is required.
Job description We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Main Responsibilities: Delivery of After School Provision - To lead, manage and deliver quality childcare provision in a safe, fun and learning environment, to lead the Playworker team to fulfil the aims and vision of Beams of Light. - To manage, lead and motivate a team of playworkers to the deliver safe, creative and stimulating play activities to meet the needs of children aged between 3 and 11 years of age. - To endeavour to meet the individual needs of all the children attending the club and to provide a warm and caring environment. - Supervise children in all aspects of their play, indoors and outdoors, on and off site (including external trips). - Develop positive relationships with children and meet their individual needs. - Provide full care for the children including delivery of children to school, collection from school and the safe delivery to parents and/or named carers. - Act as Key worker and ensure all staff complete EYFS learning journeys competently. - Administer First Aid as appropriate. - Maintain a safe and secure environment by carrying out safety checks and report problems and risks to the centre manager and premises officer. As agreed with the centre manager to ensure day to day maintenance is upheld. - Prepare healthy snacks in accordance with the settings healthy eating policy and meet the required standards of hygiene, health & safety. - Establish good relationships with parents and the local school encouraging two-way communication, feedback and dealing with complaints. - Undertake cleaning and tidying duties and ensure rotas are adhered to. - Ensure equality and diversity is encouraged and observed by all playworkers and children attending the setting. Management and Administration - Lead staff meetings ensuring every member of the team has an equal voice to put forward ideas for activities, trips, themed days, fundraising events, and service improvement. - Undertake administration duties to support the management committee including staff appraisal, disciplinaries, performance reviews, record keeping and petty cash control. - To effectively manage the occupancy levels of the after school club, managing the registers, waiting list and offering childcare places. Promoting and marketing Beams of Light effectively to maintain occupancy. - Be aware of all up to date Safeguarding, Equality and Diversity practices and put into practice within the setting. - To act as the SENCO lead when the centre manager is not present. - To act as the Child Protection lead when the centre manager is not present. - To ensure all fire and safety checks are completed daily and ensure practice fire drills are rehearsed on a regular basis. - To ensure that adequate standards of hygiene are maintained throughout the after school club. - Develop professional working relationships with the school, all relevant professionals and authorities including the local authority and Ofsted - Maintain all records relating to the management of the setting ensuring confidentiality and data protection of the children, families, staff and committee. - Undertake training as required by the organisation or registering authority and contribute to professional development. - Ensure all staff complete mandatory training and that staff are encouraged to keep a reflective portfolio. - Be part of the recruitment team and ensure new staff receive a thorough and welcoming induction. - Work within agreed policies and guidelines and work within an equal opportunities framework. Ensure the setting is kept up to date with new legislation and guidance on managing an after school care setting, Ofsted and charity commission legislation. Qualification preference: Safeguarding training/ Child Protection First Aid Training Health and Safety Food Hygiene Salary - £18 an hour, 3 hours a day Location - Magdalen Road, London (Beatrix Potter School) Contract Type - Permanent, Part time, Employed Weekly hours - 15 hours per week Operates - from 2:45pm to 6pm daily - Term Time Only Applications will be considered as they are received. Interviews will be arranged accordingly. We reserve the right to close the adverts early for example, where we received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post. Job Type: Part-time Pay: £18.00 per hour Schedule: Monday to Friday Experience: Childcare: 1 year (preferred) Licence/Certification: DBS (preferred) Safeguarding Certificate (preferred) Food Safety & Hygiene Certificate (preferred) First Aid Certification (preferred) Paediatric First Aid Certification (preferred) NVQ Level 3 in Childcare (required) Work Location: In person Expected start date: 14/10/2024
Haz Restaurant, Finsbury Square About Haz Restaurant: Haz Restaurant is a small, cozy restaurant located in the heart of Finsbury Square. We offer a warm, welcoming environment where guests can enjoy high-quality Mediterranean cuisine. We pride ourselves on delivering exceptional customer service and creating memorable dining experiences. Position Overview: We are seeking an experienced and dynamic General Manager to lead our team at Haz Restaurant. The ideal candidate will have a strong background in restaurant management, excellent customer service skills, and proficiency in managing day-to-day operations. You will be responsible for overseeing all aspects of the restaurant, including staff management, training, customer relations, and ensuring smooth operations. Key Responsibilities: - Leadership & Team Management: - Manage, lead, and motivate the restaurant team to ensure a positive work environment. - Oversee the hiring, training, and scheduling of staff to ensure optimal staffing levels. - Implement and maintain staff development programs to improve performance and service standards. - Conduct regular team meetings and ensure communication of company goals and updates. - Operational Management: - Oversee the day-to-day operations of the restaurant, ensuring smooth service and high levels of customer satisfaction. - Monitor and maintain operational standards, ensuring compliance with health, safety, and food hygiene regulations. - Utilize workforce management systems to track and optimize employee shifts, attendance, and labour costs. - Financial Management: - Monitor and control budgets, costs, and expenses to maximize profitability. - Assist with financial reporting, inventory management, and maintaining accurate records using Excel and other tools. - Implement strategies to increase sales and customer loyalty. - Customer Service & Guest Relations: - Ensure that all guests receive a high-quality dining experience, resolving any issues quickly and professionally. - Handle customer inquiries and complaints with a focus on maintaining strong relationships and repeat business. - Actively engage with customers to promote the restaurant and gather feedback for continuous improvement. Requirements: - Proven experience as a General Manager or in a similar leadership role within the hospitality/restaurant industry. - Strong proficiency in Microsoft Excel, Word, and other office software. - Excellent written communication skills for internal reporting and external customer communication. - Familiarity with workforce management systems and ability to optimize staff scheduling. - Strong leadership and organizational skills with a focus on team development and training. - Exceptional customer service skills and a passion for hospitality. - Ability to work under pressure in a fast-paced environment. Preferred Qualifications: - Experience in Mediterranean cuisine or a similar dining concept is a plus. - Knowledge of inventory management and cost control. - Basic understanding of restaurant financials and reporting. What We Offer: Annual salary of £40,000.00 + Bonus 28 days paid holiday 45 hours per week contract Opportunity to work in a cozy, friendly environment with a passionate team If you are a proactive and experienced General Manager with a passion for hospitality and a desire to lead a small, dedicated team, we would love to hear from you! To Apply: Please send your CV and cover letter to the chat below, outlining your relevant experience and why you would be a great fit for Haz Restaurant.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Le Bab is the original modern kebab restaurant. Since opening in 2015 in Soho, we have been transforming the kebab with a refined, seasonal approach. We combine classical fine dining techniques with global gastronomic influences to create unique kebabs, using only free-range British meat and the finest seasonal produce. Our menu is complemented by modern mezze, curated wines, craft beers, and signature cocktails. As we continue to grow, we are seeking an experienced HR Manager to join our team and drive our people strategy. Role Overview As the HR Manager at Le Bab, you will lead the HR function while embedding a strong culture of continuous learning and professional growth across the company. You will design, implement, and oversee comprehensive learning and development programs while managing all other HR operations, ensuring they align with the company’s values and objectives. This role will combine strategic HR management with a deep focus on creating development pathways for employees at all levels. Key Responsibilities: Learning & Development: - Lead the creation and implementation of development programs aimed at improving employee skills, leadership capabilities, and career progression within the company. - Work closely with restaurant managers to identify skill gaps and ensure continuous development of the team. - Design and deliver onboarding programs, upskilling workshops, leadership seminars, and service standard training. - Monitor the effectiveness of training programs, making adjustments to enhance outcomes. - Develop training materials, guides, and resources in line with the brand and operational excellence. HR Strategy & Operations: - Develop and execute HR strategies that support business goals and foster a strong culture of learning and development. - Manage recruitment processes, ensuring that talent acquisition aligns with the company’s growth plans. - Oversee employee performance management frameworks and career development planning. - Manage employee relations, from start to end, disciplinary actions, and maintaining a positive workplace culture. - Ensure that HR policies and procedures are in full compliance with UK employment law and company standards. Performance Management & Retention: - Collaborate with leadership to build performance evaluation tools, setting measurable goals and providing continuous feedback. - Support employee engagement through ongoing coaching, mentorship programs, and opportunities for professional growth. - Conduct exit interviews and use feedback to improve employee retention. Operational & Compliance Responsibilities: - Ensure compliance with health and safety regulations and support workplace wellness initiatives. - Promote diversity, equity, and inclusion throughout all HR initiatives. - Handle legal documentation for visa sponsorship and international employees where applicable. Key Skills & Experience: 1. Proven experience as an HR Manager or in a similar HR role, with a strong background in Learning and Development, ideally in the hospitality or restaurant industry. 2. Demonstrable experience in developing and delivering training programs that support business growth. 3. Strong knowledge of UK employment laws and HR best practices. 4. Excellent interpersonal and communication skills, with the ability to engage employees at all levels. 5. A proactive and solution-oriented mindset, with a focus on fostering continuous improvement and development.
Company description First Distribution is a 3rd party logistics provider offering warehousing/fulfilment/express overnight parcels and same day courier Job description First Distribution is a fast growing Logistics business, seeking experienced and enthusiastic self employed multi drop courier drivers to deliver parcels to both homes and business in and around London. As a customer facing representative of First Distribution you will be required to delivery exemplary levels of customer service and at all times represent our company's core values and principles. We recognise the importance of our people. Comprehensive training and ongoing support in the role will be provided and we actively encourage feedback to further improve our service offer. Requirements: Provide your own van. LWB, Preferably no more than 5yrs old. Insurance, including carriage of goods for hire and reward. Key responsibilities Ensuring deliveries are completed in a accurate, courteous and timely manner. Drive safely at all times, adhering to speed/parking restrictions and road signage. Work safely within Health and safety environmental guidelines, and ensure daily vehicle checks are carried out prior to commencement of shift, reporting defects where applicable The ideal candidate will have a flexible approach to work, be a valued team player as well as being able to work individually. Maintain a professional appearance, wearing the company uniform provided at all times. Ensure high levels of cleanliness in the company vehicle Experience Previous experience in a Multidrop essential A valid UK Driving Licence Held for a minimum TWO years Max 6 Penalty Points, No Previous Driving Ban Basic understanding of English Mature and professional driving skills Key Skills Must have strong communication skills and the ability to apply these skills in a variety of situations across a diverse customer base Work effectively under pressure and adhere to time critical deadlines Ability to process instructions Excellent organisational and time management skills, with great attention to detail. Proficiency using GPS/PDA devices Tolerance and Patience in difficult situations If you are looking for your next career move and have a proven track record of achievement then simply apply online attaching a current CV with your application. Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Benefits: On-site parking Schedule: Day shift Application question(s): Must provide own lwb van with all the appropriate courier insurance. Experience: driving: 2 years (required) multidrop delivery driver: 1 year (required) Licence/Certification: Driving License (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 31/10/2024 Expected start date: immediate
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We are looking for someone fun, that pays attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Assistant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant's success by creating a positive experience for our guests and maintaining the highest standards of quality and service. ** ** Key Responsibilities**:** · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary.
Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. Skills/Qualification and Experience: · Ability to lead and motivate a team effectively. · Strong attention to detail to ensure high standards of cleanliness are maintained. · Ability to prioritize tasks and manage time effectively. · Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. · Familiarity with the cleaning industry, including best practices, equipment, and product.
Sushi Shop Battersea currently is seeking for a FOH Supervisor for our new location at 142 Northcote Road SW11 6RD Battersea Sushi Shop operates more than 196 branches globally and is present more than 13 countries. As a Team Member , you have to be a strong team player to support the team and deliver the top quality of sushi to our customers. We offer: Full-time contract Hourly pay Great prospects in a growing company Competitive salary Paid Holidays Duties include: Oversee all front and back of the house restaurant operations Ensure customer satisfaction through promoting excellent Maintain quality control for all food served Analyse staff evaluations and feedback to improve the customer’s experience Project future needs for goods, kitchen supplies, and cleaning products; order accordingly Oversee health code compliance and sanitation standards Look for ways to cut waste and decrease operational costs
Job description We are currently looking for an experienced, positive-thinking, and hardworking Pasta Chef to join the Homeslice family for an exciting new venture. The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly, and fun environment. Join a group of passionate and experienced people with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers on tap and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately owned restaurant group at an exciting time in their development. As a Pasta Chef, you will: · Ensure Homeslice brand standards and the quality of the offer are always consistent · Maintain product knowledge throughout changes and future product implementation · Demonstrate initiative and enthusiasm to improve the customer experience · Engage in all Homeslice training and demonstrate a willingness to learn In return, we offer: · Competitive hourly rate · Incentive and bonus programmes · Great career opportunities · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · 50% discount outside of working hours · 5-A-Side football bi-weekly games Job Types: Full-time, Part-time, Permanent Pay: From £12ph Benefits: Casual dress Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Schedule: 10-hour shift 12-hour shift 8-hour shift Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Ability to commute/relocate: London, Greater London: reliably commute or plan to relocate before starting work (required) Work Location: In person
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.
We are looking for a School Sous Chef to join us in October 2024. • The role of Sous Chef will have a major impact on the children’s lives through ensuring that children get a high-quality food offering throughout the day at school and learn about nutrition which will set them up for life We want candidates who want to make our food vison come to life! Our Food Vision • We want food at both schools to be a central and important part of our whole school educational offer. We would like food linked to the curriculum, and topics we are learning, where possible. We want food staff to be part of the school, and part of the ethos of giving our children the best. As with educational staff, we will expect food based school staff to perform in line with the school values and ethos. • We want children, staff and parents to have a say in the menu offer, and for children to learn about food and nutrition through a healthy school food offer. We want pupils to know about where food comes from, food names, and try new foods in a nurturing environment. We want food to be cooked from scratch, locally sourced, seasonal and as ethical as possible. • We want children in our schools to: • *All have the school meal • * LOVE the menu- which reflects what they want to eat, whilst educating them sensitively about new foods • * Know all the kitchen team by name, be excited to see them, and not scared to ask for more, less or what they want • *Have kitchen staff who listen to what they would like (Food council) and plan fun, nutritious, cooked from scratch menus • *A dining experience which ensures they can talk, share food and know what they are eating (labels, education) • *Have a high quality breakfast and after school offer which compliments the school day offer • *Develop the food cultures of the schools to ensure pupils understand the journey of food from farm to fork, how food reflects cultures, understanding nutrition and health We want you if you can… • Lead on developing, implementing, and continuously improving the food vision for Rotherfield Primary School working closely with Senior Leadership Team, Head Chef and the kitchen team. • Manage the kitchen day to day with the Support of our Head Chef, Tiago, who will lead across both schools. • Ensure Rotherfield children get a cooked from scratch, fantastic meal offer for breakfast, lunch and supper through working with and leading the kitchen team. • Salary: NJC scale 4 points 8 to 11, approximately £22,000- £23,000pa. Actual salary dependent on continuous service and is subject to inflationary increase: 35 hours per week, term time only. As an Islington employee the school pays into the Local Government Pension Scheme at around 22% of your salary- an excellent benefit for staff. Approximate working hours will be 7.30am to 3.00pm. • Please apply Sous Chef in Islington, London - If you need any assistance, please contact us here!
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Supervisor will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £17 per hour
Main Duties and Responsibilities: • To ensure dock leveller & FLT’s are checked daily, recorded on relevant sheets and defects reported. • Work to standard operating procedures in line with company policy. • Deal with inbound vehicles following the correct company procedure. • Ensure safe handling, storage & repacking of all products in line with stock locations, rotation and TPQ policies. • High level of care and accuracy with pick operations. • Load distribution vehicles in a safe, presentable manner and highlight all errors and damages prior to completion. • Maintain high standards of site house-keeping and view all areas including the warehouse as an extension of our showroom. • Maintain high levels of Health and Safety awareness and report any areas of concern to Team Leader immediately. • Deal with trade counter customers in a professional and courteous manner. • Assist with inventory counting when necessary. • Put improvement suggestions forward where appropriate.
We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided
Senior Manufacturing Engineer The Role: Our market leading client are currently looking to hire a Senior Manufacturing Engineer at their office in Weymouth. In this role, you will provide day to day leadership to the Manufacturing Engineering teams. To work closely with other Manufacturing Engineering departments to ensure the smooth integration of any new process, test or product. You will: To oversee production support for the printer, build to ensure that machines ship on time and at the correct quality standard and all support is allocated according to priority To ensure that all production documentation (ProWorks) allocated is produced and maintained as required, to ensure products are built to the correct quality within the build process. Liase with other disciplines or Man Eng departments to assist in the development and deployment of test and verification equipment into the manufacturing process both in the UK, Asia and its supporting vendors. Liaise with engineers throughout the design cycle and have active input to the design review process, Project plans, advise engineers on BOM structure, DFMA techniques and any other areas to ensure smooth transition of product from design to production. Attend Project meetings and communicate the outcomes of these meetings with all parties within the Manufacturing Engineering team To ensure that all design changes are acted on promptly and that they flow smoothly into production where possible About You: BSc relevant discipline Qualified to HND or actively working towards completion of a similar engineering or manufacturing engineering qualification Experience of successfully managing and completing complex projects, which may involve the co-operation of others; good cross discipline communication skills, contributes to effective decision making, identifies and takes ownership of problems. Has a good understanding of modern manufacturing methods to include current machining/fabrication techniques and the use of electro-mechanical assembly processes. Competent in the use of NX or other 3D CAD/CAE tools used in an Electrical/Mechanical environment An understanding of Lean Manufacture and Continuous Improvement and process methodology. (6 Sigma/DMAIC) (Desirable) Experience in the use of 3D printers (Desirable) We Will Offer You: Enhanced Family Leave (equal amounts of pay and leave for both parents) Hybrid Working Mental Health and Wellbeing support Annual Leave starting at 25 days. Corporate Gym Membership Financial Wellbeing Support Company Social Events - from twice a year company gathering, to walking groups, environmental groups, football, volleyball, and sailing.
If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could build a long and rewarding career as a Sous Chef, progressing to a role as a Head Chef if desired. A Sous Chef reports directly to the Head Chef. The role is made up of many varying responsibilities including: Directing the food preparation process and delegating tasks Cooking and preparing high quality dishes Assisting the Head Chef to create menu items, recipes and develop dishes Supervising all kitchen stations Supervising, motivating and working closely with other Chefs of all levels Being responsible for health and safety Being responsible for food hygiene practices Ensuring food quality and excellent standards are maintained for all dishes created Assisting with determining food inventory needs, stocking and ordering Ensuring the kitchen meets all regulations including sanitary and food safety guidelines To land a job as a Sous Chef you will need: Level 1 and 2 Food Safety Awards Level 2 Health and Safety in the Workplace Award Minimum 2 years relevant experience Awareness of manual handling techniques Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety Experience of kitchen equipment Experience of dangerous equipment such as knives Competent level of English spoken and written
Role Overview: As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. Continuously seek out opportunities to improve the kitchen’s efficiency and the quality of our offerings. What We’re Looking For: Minimum 4 years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: Be the creative leader in a kitchen that values innovation and the art of cooking. Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction.
Keep Cleanliness: Always maintain a clean and hygienic work environment. Improve Image: Make the premises look more professional. Increase Productivity: Have a clean space that encourages employees and members to be more productive. Ensure Safety: Follow health and safety regulations. Protect Assets: Make office furniture and equipment last longer. Be Budget-Friendly: Use cost-effective cleaning methods. 1:British 2:fluent English
FOUNDRY Environmental Host Join FOUNDRY Walthamstow as an Environmental Host and become the heartbeat of our community space! The Role: - Maintain Cleanliness: Ensure a consistently clean and hygienic work environment. - Enhance Image: Improve the professional appearance of the premises. - Boost Productivity: Create a clean space that promotes employee and member productivity. - Ensure Safety: Comply with health and safety regulations. - Preserve Assets: Extend the life of office furniture and equipment. - Stay Budget-Friendly: Implement cost-effective cleaning solutions. - Adhere to a regular schedule in areas that are required: Adhere to a consistent cleaning timetable. - Duties & Responsibilities. - Ensure all public areas are sparkling clean, while donning our stylish uniform to champion our ethos of professionalism and quality. - Deliver stellar cleaning services with a keen eye for detail, adhering to our high standards to create an environment that exceeds expectations. - Uphold FOUNDRY Health and Safety protocols with diligence, recognising the importance of each team member’s contribution to collective well-being. - Be the friendly face of FOUNDRY offering a helping hand to visitors, enhancing their experience with your proactive assistance. - Collaborate with the local FOUNDRY team to execute cleaning tasks. Be the innovator who suggests improvements, fueling our culture of continuous enhancement. - Support your squad. Jump in to assist your colleagues, fostering proactive teamwork. - Bring flexibility, agility and enthusiasm to the daily requirements for keeping the location at its highest standards. - A detailed checklist will be provided at time of interview. Experience & Requirements: - Passion and understanding for the FOUNDRY mission - A champion of cleanliness and customer service, ensuring Foundry Space shines and visitors leave with a smile. - Hospitality experience would be ideal - Must have strong verbal communication skills - Exceptional multitasking skills - Demonstrate responsibility, accountability, self-awareness and work ethic - Must be prepared to work flexible hours to meet the needs of the business - Cleaning Experience for commercial space: 1 year minimum (required) - Dedicated to maintaining high cleaning standards - Ready to engage with members and be a supportive team player - A smart and clean appearance that reflects our commitment to quality. - Understand and adhere to policies and procedures, and vigilant in reporting any concerns or needs for improvement - An expert in cleaning industry Note: This role is dynamic, just like you! While this description outlines the core responsibilities, be prepared for evolving tasks and objectives that will grow with you and the needs of FOUNDRY. Ready to join our team and make a difference? Apply now and let’s create a cleaner, brighter future together! Job Types: Part-time, Permanent Pay: £12,000.00 per year Expected hours: No less than 16 per week Benefits: Company pension Cycle to work scheme Schedule: Day shift Monday to Friday Night shift Weekend availability Experience: cleaning: 1 year (required) Work Location: In person
Join our team at Kirklees Council, where we’re always looking for innovative ways to improve our services. We're seeking a Group Safety Advisor to help us meet our statutory duties and ensure a safe environment for our employees and the public. Key Responsibilities: Provide expert health and safety advice to Directors, Heads of Service, managers, and employees. Develop policies, conduct risk assessments, and investigate accidents. Carry out workplace inspections and ensure compliance with health and safety regulations. Identify training needs and deliver health and safety training. What We’re Looking For: NEBOSH National General Certificate or equivalent in Occupational Safety and Health. Technical Member of IOSH with active CPD. Proven experience in health and safety, including inspections, risk assessments, and training. Strong communication and organizational skills. Ability to travel to various Council locations. What We Offer: Hybrid working with up to 1-2 days per week in newly refurbished offices. Career progression opportunities and significant investment in your development. Friendly, supportive team environment. Excellent pension scheme and flexible working policies. Access to healthcare services, staff discounts, and a cycle-to-work scheme. For more of our staff benefits, please visit the following link Kirklees Council - Staff Benefits This job is a Grade 9-11, to start at Grade 11 you must have the following: Education & Training: Chartered Member of IOSH with ongoing CPD. Experience or qualifications in training. Experience: 4+ years as a Health & Safety Advisor in a complex, multi-site organization. Knowledge: Up-to-date expertise in health and safety. Ability to develop and review policies in line with new legislation. Skills: Quick response to requests and timely delivery of outputs. Strong data analysis, report creation, and project support. Effective negotiation and conflict resolution with unions and stakeholders. Leadership in meetings and task delivery. Additional: Ability to work independently and supervise junior staff. Manage workloads, especially during colleague absences. If you're ready to make a difference and advance your career in health and safety, apply now!
About Us: Randy's Wing Bar, established 7 years ago, is a family-run business renowned for our award-winning dishes. We specialise in a variety of flavourful chicken wings, loaded fries, mouthwatering burgers, and more. Our roots in street food are evident in our innovative approach and passion for delivering exceptional culinary experiences. As we continue to grow, we are excited to announce the launch of our new site in Tooting Broadway. We are looking for a dedicated Chef at this new location and contribute to our continued success. Key Responsibilities: - Help with the smooth day-to-day running of our site in Tooting Broadway - Maintain high standards of food quality and consistency, adhering to our award-winning recipes and flavours. - Minimise wastage, and stock loss. - Follow company processes and systems, ensuring compliance at all times. - Collaborate closely with the Head Chef to innovate and improve menu offerings. - Foster a positive and productive work environment. - Ensure adherence to health and safety regulations and maintain cleanliness standards. - Manage inventory, order supplies, and maintain equipment when required Requirements: - Proven experience as a Chef or in a similar role. - Understanding of kitchen operations, and food safety standards. - Passion for street food and creative flavours. - Ability to work as part of a team. - Excellent organisation skills and time management. - Strong communication skills and the ability to work closely with the Head Chef. Why Join Us? - Be part of an award-winning, innovative brand. - Competitive salary and benefits package. - 24 hour well being support line - Work with a passionate team in a supportive, family-run business. - Opportunity to contribute to the growth and expansion of Randy's Wing Bar, including our exciting new site in Tooting Broadway. - Additional income opportunities through tip jar contributions. If you are a talented and driven chef with a flair for creativity and a dedication to excellence, we want to hear from you. Apply now to join the Randy's Wing Bar family and play a key role in our new Tooting Broadway location.
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.