Job Title: HR & Industrial Relations Officer Location: Milton Keynes, UK Company: Ampergia Limited Job Summary: Ampergia Limited is seeking a dedicated and experienced HR & Industrial Relations Officer to support our human resources functions and manage employee relations. This role is vital in fostering a positive workplace culture, ensuring compliance with employment laws, and enhancing organizational performance through effective HR strategies. Key Responsibilities 1. Employee Relations: 2. Act as the primary point of contact for employee inquiries regarding HR policies, procedures, and employment rights. 3. Manage grievances, disciplinary actions, and conflict resolution processes in accordance with company policy and UK employment law. 4. Promote effective communication between management and employees to maintain a harmonious working environment. 5. Recruitment and Onboarding: 6. Collaborate with department heads to identify staffing needs and develop job descriptions. 7. Coordinate recruitment processes, including job postings, candidate screening, and interview scheduling. 8. Facilitate the onboarding process for new hires to ensure a smooth transition into the organization. 9. Performance Management: 10. Support the implementation of performance management systems, including regular appraisals and development plans. 11. Provide guidance to managers on performance-related issues and employee development strategies. 12. Policy Development and Compliance: 13. Develop, review, and implement HR policies and procedures in line with legal requirements and best practices. 14. Ensure compliance with all employment legislation and maintain up-to-date knowledge of relevant laws. 15. Training and Development: 16. Identify training needs and assist in the development of employee training programs. 17. Coordinate and deliver training sessions related to HR policies, compliance, and employee development. 18. Reporting and Data Management: 19. Maintain accurate employee records and HR databases, ensuring data integrity and confidentiality. 20. Prepare HR reports and metrics for management review. 21. Industrial Relations: 22. Liaise with trade unions and employee representatives to foster positive industrial relations. 23. Assist in negotiations related to pay, working conditions, and other employment terms. 24. Qualifications 25. Essential: 26. Master’s degree in Human Resources, Business Administration. 27. Excellent communication and interpersonal skills. 28. Proven ability to handle sensitive situations with discretion and professionalism. 29. Desirable: 30. Previous experience in an HR/IR role within a similar industry. 31. Familiarity with HR software and systems. 32. Personal Attributes 33. Strong problem-solving skills with a strategic mindset. 34. High level of integrity and professionalism. 35. Ability to work independently and collaboratively within a team. 36. Commitment to continuous professional development and best practices in HR. 37. Last date to apply for this position is 5th December 2024
JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview
Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Participate in financial standards setting and forecast process Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Direct internal and external audits to ensure compliance Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description: Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP) Awareness of business trends Experience with creating financial statements Experience with general ledger functions and the month-end/year-end close process Excellent accounting software user and administration skills Accuracy and attention to detail Aptitude for numbers and quantitative skills Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues Experience with accounting software is a plus
Job description Position Host / Hostess Description We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for Senior Hosts who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organize themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you! Salary £14–£15 hr Location 237-239 Pavilion Road, Knightsbridge, Kensington and Chelsea, London, England, United Kingdom Type of job Employment type Full-Time Shift schedule Monday - Sunday, 2 days off in between, AM and PM shifts available
Week): 40.00 hrs Education Qualification: Any Degree Experience: 0-1 Years Responsibilities Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship) Receive and process warehouse stock products (pick, unload, label, store) Perform inventory controls and keep quality standards high for audits Keep a clean and safe working environment and optimise space utilisation Complete diary logs into inventory Report any discrepancies Communicate and cooperate with supervisors and coworkers Operate and maintain preventively warehouse vehicles and equipment Follow quality service standards and comply with procedures, rules and regulations Requirements and skills Proven working experience as a Warehouse Worker Proficiency in inventory software, databases and systems Familiarity with modern warehousing practices and methods Good organisational and time management skills Ability to lift heavy objects Current forklift licence High school degree
Hotel Receptionist – 5* Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Organising office files and managing databases. Organising company meetings and classes ordering stationery and IT equipment, dealing with correspondence, complaints and queries. Preparing letters, presentations and reports, supervising and monitoring the work of administrative staff processing new and old students. Managing office budgets, implementing and maintaining standard procedures. Office administrative systems organising induction programmes for new students ensuring that health and safety policies are up to date attending meetings with senior management assisting the organisation HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Informing students about course pricing and booking them in for available dates.
Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: Possess comprehensive knowledge of the company PMS system, Rezlynx. Possess excellent presentation and interpersonal skills. Skilled in checking arrivals lists, credit limit reporting and cash handling. Knowledge of standard PC packages and computerized reservations systems. Proficient in handling general clerical and administrative tasks. Be flexible, will have great attention to detail. possess the ability to work independently. Excellent command in English, both in oral and written. · be extremely knowledgeable in regards to the company services, standards & products. · commercially and financially astute. · provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
🌟 Join Franco’s as a Floor Supervisor! 🌟 📍 Location: Jermyn Street, Green Park Why You’ll Love Franco’s: 💷 Competitive Pay: £16-£17/hr or £38,000-£40,000/year + annual bonus ⏰ Full-time (44 hrs/week) 🚪 Closed Sundays: Plus 10 days at Christmas, 4 days at Easter, and Bank Holidays 🌴Holidays: 28 days + extra for years of service 🎓 Training & Development: Company-funded courses & career progression with Flow Hospitality 🍽️ Perks: Complimentary meal for 2 after probation, 50% off at Franco’s & Wiltons 💼 Benefits: Company sickness pay, pension scheme, uniforms provided & laundered 🍛 On-duty Meals: Delicious and complimentary 🏆 Rewards & Recognition: Employee of the quarter/year, annual staff party Who We Are: Franco’s, a beloved Italian restaurant since 1946, offers a blend of traditional and contemporary cuisine. Located between Green Park and Piccadilly, we share our heritage with our sister venue, Wiltons. What You Bring: 🌟 Experience as a Head Waiter/Supervisor in a busy setting (80-120 covers) 👥 Leadership: Training, coaching, and delegation skills 💡 Sales & Customer Service: Excellent skills and sales improvement awareness 🍇 Wine & Spirits: Strong knowledge of grape varieties, wine styles, spirits, and cocktails 💪 Motivation: Commitment, drive, and a ‘can do’ attitude 📊 Tech Savvy: Familiarity with Sevenrooms reservation system and TISSL POS (a plus) Requirements: 🇬🇧 Right to work in the UK 📄 Applications without a CV won’t be considered ⏱️ If you don’t hear back within 5 working days, consider your application unsuccessful Ready to elevate your career? Apply now and be part of our legacy! 🚀
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Office Coordinator Monday to Friday 8:30 to 16:00 Main Responsibilities: To be responsible for the initial contact from clients with concerns or complaints. To be responsible for the initial contact from carers with queries relating to finance and or HR queries. To be the first point of contact for the Registered Care Manager and the Finance Director. To support the Registered Care Manager To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies. The Office Coordinator will act under supervision of the Registered Manager. Assist the area coordinator with in house scheduling systems To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role: You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers. Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers. You will be required to update the Registered Care Manager on a daily basis. The role will involve delivering in house training sessions on mandatory training subjects. In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team. Oversee auditing of EMAR for all clients. Make sure clients have been informed of any scheduling changes. Requirements: Excellent IT skills (microsoft office, excel) Excellent communication skills, excellent phone manner and highly organised Proactive approach to challenging and rapid changes within the business Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment. An understanding of managing EMAR. An understanding of CQC policies and requirements. Pay: Office Coordinator Full time position, 28 days annual leave £24375
Assist the sales team with day-to-day administrative tasks, including managing sales documentation, preparing proposals and contracts, and ensuring compliance with client requirements. Handle inquiries from clients, suppliers, and contractors related to construction manpower, services, and equipment. Maintain and update customer databases, ensuring accurate and up-to-date records for all client interactions. Order and Contract Management: Process sales orders from clients, ensuring all necessary details, specifications, and contract terms are properly recorded and communicated to the relevant departments. Coordinate with procurement, site managers, and logistics teams to ensure that orders for materials, equipment, or personnel are fulfilled on time and according to project schedules. Client Relationship Management: Act as a point of contact for clients, responding to inquiries, resolving issues, and providing updates on order status or ongoing projects. Build and maintain strong relationships with clients, contractors, and suppliers, ensuring high levels of customer satisfaction. Reporting and Data Analysis: Prepare regular reports for the sales team and management, including sales performance, project progress, and client feedback. Monitor sales trends and identify potential opportunities for growth or improvement. Track sales performance against targets and report on key metrics such as revenue, order volume, and customer retention. Collaboration with Other Teams: Work closely with HR and recruitment teams to ensure sufficient manpower is available for projects and to manage the deployment of personnel as needed. Coordinate with the finance department to manage invoicing, payment processing, and credit control for sales transactions. Collaborate with the project management team to ensure seamless execution of contracts and delivery of services. Process Improvement: Identify areas for improvement in sales processes and suggest more efficient systems for order processing, documentation, or communication. Implement and maintain CRM systems to streamline client interactions and sales processes. Customer Feedback and Quality Assurance: Handle any complaints or disputes from clients professionally and efficiently, ensuring timely resolution and maintaining client satisfaction. Ensure all services provided meet the company’s quality standards and comply with industry regulations.
JOB VACANCY Business Development Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 6 Maytree Walk, Coventry, England, CV2 1FG Please note: Location of work may occasionally vary based on business needs; however, home-working opportunities are available. SALARY £52,500 (£26.92 per hour) We have an exciting opportunity for a skilled and experienced Business Development Manager (SOC: 3556). The ideal candidate will be the driving force behind the growth of our business. You will conduct market research to meet the requirements of an organisation’s expansion objectives and bring about effective university enrolment processes. In addition to being the face of our company, you will manage your own portfolio in our enrolment drives from commencement to completion and manage the budgets in various business aspects. Your role will be multifaceted as you will be responsible to various stakeholders, namely; different universities around the globe, KPG Global board of directors, prospective University students and their sponsors/families. Our ideal candidate will be highly experienced in international recruitment and university enrolment, have experience in the student visa application and CAS allocation and international admissions processes, and a creative individual. You will build a dependable team requiring clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture our forecast. We will help and encourage you to confidently grow within your role in the company as our goal is aggressive expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of work and time time-zones of different clientele and stakeholders across the globe. The ideal candidate must be flexible and adaptable. Who we are KPG Global Education, was established to bridge the gap between the growing demand for overseas students by UK Universities, and the need for swift and compliant University admissions. We appreciate the immense contribution to the UK economy and GDP made by international students and the financial reliance of UK University institutions on them. In 2022-2023 alone, the tuition fee income from all international students in the UK was £11.8 billion. However, this is in decline. KPG Global was set up primarily in response to the growing need for prompt, efficient and reliable professional advisory services for foreign students, parents and sponsors wishing to study in the UK and other countries abroad. This, in-turn, will boost the UK economy whilst enabling international students to achieve their goals of obtaining high quality education in the UK and other developed parts of the western world. We are a Coventry University Accredited partner, and a one-stop destination for all things education-related. Despite our recent incorporation in the UK as an organisation providing Education Support services, we facilitate all aspects of university admission at universities across the UK, Europe and the UK, enrolment and post-enrolment processes. Our various services include, securing university admissions, guidance with the CAS, audit and assessments on English language assessments and qualification providers, student visa support and flight support, temporary accommodation arrangements for visiting family members; relocation support and airport pick up, interview preparations, and post-study facilitation of a smooth entry into the UK labour market. We are here to help you unlock your full potential. Our Beliefs KPG Global aims to facilitate an environment that values and promotes our colleagues. We recognise and value the benefits from our workforce diversity, and are committed to creating a diverse and inclusive environment. Our services also include the facilitation of a smooth entry into the UK labour market for our highly skilled UK-based graduates. As our delegated enrolment market is in Africa, our UK-based staff, will have a better understanding of the African market and education system, international University admissions with UCAS, international recruitment process. African Market Perspective Ideally, the candidate will be able to build relationships with African further education aspirants and their parent or sponsors, with the added benefit stemming from being multi-lingual and able to speak to same languages as the African-based sponsors to effectively market our services, influence the target. This role provides an opportunity for growth as the business grows as pioneer candidates will eventually provide training and mentorship to UK-based workers in better understanding the African market, maximising collaboration and strengthening the relationships with the African market whilst effectively generating business. Key Responsibilities Lead Contact: For new KPG services and university enrolment enquiries in the Africa region. Service Expertise: Comprehensive understanding of our services and seasoned experience in international student enrolment, student visa application and CAS processes. Demand Creation: Generating growth in the demand of our professional services. Networking: You will be our organisation’s representative with various stakeholders in different countries, therefore, you will champion our services. Internal Support: Recruiting, mentoring and training junior business development executives and sales support staff. Consultant: analysing and solving client/customer problems by creating tailored solutions. As our representative, you will build trusted relationships with key stakeholders and clients. Developing promotional activities and conducting marketing research using a range of methodologies whilst creating PR campaigns and advertising strategies. Constantly adapting KPG Global Education’s strategic market positioning through updating our service packages and maintaining business competitive advantage. Working closely with diverse clientele to implement new and tailored solutions whilst updating systems processes. Taking a continuous improvement approach and maximising efficiency by staying abreast with sector changes, maintaining ‘expert’ industry knowledge status. Formulating strategic and draw up long-term business plans and update them to improve on the organisation’s effectiveness in enrolment and sustenance of its relationships with stakeholders (universities, students and their sponsors). You will steer all new matters from inception to handover and completion, generate contracts and business partnerships with different universities. Minimising business costs whilst generating value-for-money business and expansion and report to the board of directors. THE IDEAL CANDIDATE · 4 years’ demonstrable work experience as an international recruiter working in global University enrolment. With a traceable portfolio of successful cases demonstrating skill and acumen. · Strong presentation, interpersonal, customer-facing, and influencing skills · 6 months’ complimentary experience in a Business Analyst or project management role · Our UK-based staff must have a well-versed understanding of the African market and education system to better attract it. · This role provides an opportunity for growth as the business grows because pioneer candidates will eventually provide training and mentorship to UK-based workers. · Extensive Business Development Management experience in various other capacities. · Willingness to travel to various countries across Africa for enrolment campaigns which will be fully funded by KPG Global. · Proactive attitude to work, ability to operate as a team player, build positive rapport at all levels and deliver results under pressure. · Evidenced project delivery and completion in a project manager role · A dynamic individual with a pro-active approach and excellent problem-solving skills. · A hands-on approach and a willingness to work with and alongside the team. · A proven ability to lead and build strong relationships with internal and external teams. · An effective team leader and team player with the ability to work autonomously and work under own initiative. Qualifications: ● Bachelors Degree in Business Management, or equivalent ● Exceptional interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 14 October 2024 Benefits: ● Competent salary £52,900.00 per annum (£27.13 per hour) ● Auto pension enrolment ● Home-working opportunities. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
Job Title: Floor Manager within Commercial Services (Food & Beverage Operations) Salary: £35,000/year Job Type: Full-time Benefits: Monday - Friday, public holidays off, Bank Holidays off, paid overtime Join our dynamic team! We are seeking a highly motivated Floor Manager with a strong hotel background to oversee daily operations, ensuring a seamless guest experience. Key Responsibilities: - Deputise for the Assistant Food Services Manager when needed. - Lead, supervise, and train the team for Club or Event Operations. - Ensure compliance with COSSH regulations and HR procedures, including training and payroll. - Handle financial auditing, banking, POS operations, stock control, and reconciliation. - Assist in fire safety and building evacuation procedures. - Support in achieving sales income and managing operational budgets. - Deliver exceptional customer service, handling reservations, guest inquiries, and complaints. - Maximise staff performance through training, motivation, and feedback. - Ensure health & safety compliance. Key Competencies: - Customer-focused, detail-oriented, and proactive. - Strong leadership, supervisory, and communication skills. - Experience in staff recruitment, training, and rota planning. - Proficiency in Microsoft and industry-recognized PMS systems. - Excellent presentation and customer service skills. Objectives: - Assist in meeting business targets and ensuring operational procedures are followed. - Provide managerial support to the front-of-house team. - Handle customer inquiries, complaints, and administrative duties. - Ensure health and safety procedures are followed Person Specification: - Proven leadership and supervisory experience. - Strong communication skills (written and verbal). - High standards of personal presentation and professionalism.