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Role: Customer Service Team Leader Location: Hemel Hempstead - Hybrid working Salary: £33,780 (increasing after sucessfully completing prpbationary period) + Benefits Contract: Full-time, Permanent About the Role We're looking for an enthusiastic and experienced contact centre Customer Service Team Leader to join a clients growing team based in Hemel Hempstead. In this role, you'll be responsible for leading a group of Customer Service Advisors, ensuring they deliver outstanding support to our customers every day. You'll act as a mentor, motivator, and problem-solver, helping the team achieve targets while maintaining a positive and collaborative environment. Key Responsibilities of this Customer Service Team Leader Lead and inspire a team of customer service advisors to deliver exceptional service. Monitor performance, provide coaching, and conduct regular one-to-one reviews. Handle escalated queries, ensuring swift resolution and customer satisfaction. Implement best practices to improve efficiency and service quality. Collaborate with other departments to streamline processes and enhance customer experience. Report on KPIs and contribute ideas for continuous improvement.About You We're looking for a Customer Service Team Leader who is: Experienced in customer service leadership, ideally within a fast-paced environment. Passionate about people development and skilled in coaching and motivating teams. Organised and proactive, with strong problem-solving abilities. Excellent communicator with a customer-first mindset. Adaptable and able to thrive under pressure.What We Offer for this Customer Service Team Leader role Competitive salary and performance-related bonus. Comprehensive training and career development opportunities. Supportive team culture with recognition for achievements. Generous holiday allowance and flexible working options.Please follow the link to apply for this Customer Service Manager role based in Hemel Hempstead. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Senior Mechanical Design Engineer Birmingham An established, privately owned multi-disciplinary consultancy is seeking a Senior Mechanical Design Engineer to join its growing M&E team. This business has built a strong reputation for delivering complex, large-scale infrastructure and development schemes across the UK. With a fully integrated approach, they provide innovative, energy-focused building services solutions across sectors including residential, commercial, education, industrial and regeneration. You'll be joining a collaborative and forward-thinking environment where engineers are given the autonomy to innovate, challenge convention, and play a key role in shaping project outcomes. The Role As a Senior Mechanical Design Engineer, you will be responsible for delivering high-quality mechanical and building services designs across a diverse portfolio of projects. Key responsibilities include: Designing HVAC, mechanical and public health systems including calculations, drawings and specifications Producing designs using AutoCAD (Revit experience advantageous) Undertaking energy modelling using IES software Delivering Part L compliance, overheating analysis, TM54 and BREEAM assessments (desirable) Completing SAP calculations and producing EPCs Supporting projects from concept through to detailed design and technical coordination Conducting site surveys and reporting on existing systems Supporting contract administration and monitoring progress during construction Attending site for witnessing and handover activities Collaborating with clients, contractors and multidisciplinary teams to deliver efficient and robust solutionsAbout You Degree qualified in Mechanical Engineering or Building Services (or similar) Strong experience in mechanical design within the built environment Experience with IES and Revit is advantageous Working towards or already Chartered Full UK driving licenceWhat's on Offer Competitive salary (DOE) 5% bonus (paid quarterly) 5% employer pension contribution Private healthcare Hybrid & flexible working Clear and structured career progression Opportunity to work on high-profile UK developments Supportive, agile and people-focused working environmentWhy Apply? This consultancy offers a genuine alternative to larger corporates-combining exciting, high-profile project work with a people-first culture. With continued growth across multiple sectors and regions, they provide clear progression routes and the chance to make a tangible impact on both projects and the wider business. If you're looking for a role where you'll have real autonomy, strong career development and exposure to major UK schemes, this is well worth exploring. Apply now or reach out to Roberto Sartori on (phone number removed) for a confidential chat. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

We are seeking a commercially minded, relationship-driven Business Development Manager to spearhead IES’s growth within the Data Centre sector, while also identifying and developing opportunities across our wider strategic consulting services. If you require support at any point, please contact th

A leading building consultancy in London seeks a Senior Building Performance Consultant to enhance their sustainability capabilities.

We have a number of new and exciting opportunities at Iesis Structures in our Central London office. Iesis Group is a multi-disciplinary property consultancy and engineering company specializing in delivering bespoke solutions for complex projects. Team-building activities and social events.

A reputable recruitment agency is seeking an experienced Intermediate Level IES Modeller to join a well-established Building Services Consultancy in the Southeast London area. This role focuses on sustainable design and requires proficiency in IES VE software for thermal modelling. The position offe

The ideal candidate will be NDEA Level 5 qualified with strong skills in IES modelling and an understanding of UK Building Regulations. This role offers a competitive salary, exceptional benefits including a pension scheme, and opportunities for growth and professional development within a supportiv

The company offers a competitive salary, benefits package, and opportunities for ongoing professional development.

A specialist Sustainability Consultancy in Brighton is seeking a Graduate Energy Modeller to support senior staff with IES models. The ideal candidate will have a degree in Architectural Engineering or a related field, experience using IES, and knowledge of sustainable building practices.

Candidates should have a relevant degree, strong IES modelling knowledge, and an enthusiasm for sustainability.

A sustainable engineering consultancy in London seeks a talented Sustainability Consultant specializing in IES energy modelling. This role offers an opportunity for significant ownership and client interaction while developing decarbonisation strategies. You will manage IES energy modelling projects

Responsibilities include driving market growth, securing projects, and collaborating with internal experts.

Conducting dynamic thermal modelling using IES VE software. Proven experience using IES VE for building performance modelling. If you are an experienced IES Modeller in the Southeast London area, with a passion for sustainability and a desire to work on impactful projects, we would love to hear from

This position offers a competitive salary starting from £26,000 and opportunities for career progression through mentorship and projects that reduce carbon emissions. The ideal candidate will possess a degree related to building services, familiarity with IES software, and a passion for sustainabil

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Uber is available for delivery in hundreds of cities, large or small, around the world.

Uber is available for delivery in hundreds of cities, large or small, around the world.

Uber is available for delivery in hundreds of cities, large or small, around the world.

Uber is available for delivery in hundreds of cities, large or small, around the world.