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Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Romford, please note that this location does not have step free access Salary: £34,400 Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. About the Role We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Key Responsibilities Include: • Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development, • Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions., • Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents., • Ensure Risk Management processes and policies are followed within the service., • Property and housing management, ensuring accommodation standards, timely maintenance and reporting., • Striving to ensure excellence and quality in our service delivery., • Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. What we are looking for: • Ability to provide high quality support and line management to staff, • Ability to motivate and empower a team to achieve KPI's, • Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service, • Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries, • Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency, • IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software, • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards, • EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We're a fast-growing UK e-commerce business generating £15M+ in revenue across the UK & Europe. With multiple brands, high order volumes, and ambitious retail expansion plans, we're looking for a sharp, commercially minded and trustworthy Finance & Accounts Manager to take full ownership of our financial operations. This is a senior, hands-on role sitting at the heart of the business. You'll be the financial backbone — managing everything from day-to-day accounts to shareholder tax planning, dividend optimisation, and benefit structuring. You'll work directly with the director and external accountants, and your work will have a direct impact on the strategic direction of the business. Financial Management & Budget Control • Take full ownership of the company's financial operations, planning and reporting, • Develop and monitor budgets to ensure responsible spending and optimal resource allocation, • Regularly review financial performance against budgets, providing variance analysis and actionable recommendations, • Maintain and monitor cash flow to ensure the business meets all operational and tax obligations, • Prepare financial forecasts and management reports for the director and shareholders, • Identify cost reduction opportunities and advise on profit margins and reinvestment strategy Payments & Record Keeping • Approve and process supplier invoices, purchase orders, and outgoing payments accurately and on time, • Manage accounts payable and receivable, keeping reconciliations current, • Track e-commerce transactions, platform fees, and deductions across Shopify, Amazon, and other platforms, • Maintain clean, accurate ledgers with all entries properly coded and reconciled, • Produce monthly management accounts and assist with end-of-year financial statements Taxation & Compliance • Ensure all VAT, PAYE, and corporation tax submissions are accurate and filed on time in coordination with external accountants, • Maintain full compliance with HMRC regulations and e-commerce tax requirements, • Keep accurate, audit-ready records of all financial transactions, • Liaise with accountants and auditors to support year-end and compliance reviews, • Monitor changes to tax legislation and proactively advise on implications for the business Shareholder & Director Tax Planning • Advise on and implement tax-efficient dividend strategies for shareholders, taking into account personal income, tax band utilisation and timing, • Support directors with personal tax planning including salary and dividend structuring, benefit-in-kind optimisation, and self assessment obligations, • Identify and implement opportunities to maximise available allowances, reliefs and exemptions — including corporation tax deductions, capital allowances, and employment benefit schemes, • Work with external accountants to ensure shareholder and director tax positions are optimised each financial year Growth & Strategic Support • Work closely with operations, procurement, and compliance teams to align financial priorities with business objectives, • Provide financial insights and scenario modelling to support purchasing decisions, inventory planning, and growth initiatives, • Support the business in building scalable financial systems and reporting infrastructure as the company scales into major UK retail What We're Looking For • 3+ years in a finance role with hands-on responsibility for management accounts, tax compliance, and financial planning, • Strong knowledge of UK accounting standards, HMRC regulations, and director/shareholder tax matters, • Experience with dividend planning, benefit-in-kind reporting, and PAYE for directors, • Proficient in Xero and confident working across e-commerce platforms including Shopify and Amazon, • Strong numerical accuracy, analytical thinking, and attention to detail, • High integrity and discretion when handling confidential financial and personal tax information, • E-commerce or retail background strongly preferred, • Based in or able to commute to Rainham. A proactive, ideas-driven mindset — we want someone who doesn't just manage the numbers but actively identifies opportunities to improve tax efficiency, reduce costs, and structure the business more effectively. If you've implemented schemes, reliefs, or strategies that others missed, we want to hear about it

Solutions Architect 2 positions available £675.23 per day (Inside IR35) Remote (occasional trips to Frimley GU23) 12 months CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including development and test teams, reviewers (both internal and external to Shared Services Enterprise IT), business management and customers Typical duties include : Defines the Solution Architecture and Design for the project to meet business requirements, within the project constraints of cost and timescale, and the agreed architectural and technical framework Captures the as-is application, data and technology architectures for the assigned projects ...

Programmes Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Night Support Coach Location: Havering, Close to Harold Wood Elizabeth Line station. This service has step free access. Salary: £28,800 Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 13.5 hour shifts with 1 hour unpaid break. You may be required to work outside these hours including evenings and bank holidays and other times as per resident and service requirements. About the Role We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management. Key Responsibilities Include: Ensuring the safety and wellbeing of residents and participants at all times Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins Focusing on empowering our residents to take control over their lives and meet their personal goals Keep support plans updated on our online portals as appropriate About You We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for: Understanding of the housing and social needs of people who have recently been released from prison Ability to build meaningful professional relationships and rapport with people from varying backgrounds Ability to create tailored support plans to support rehabilitation and reintegration within the community Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback Ability to use IT systems to record case notes, email relevant people, and use other software required within the role Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group . Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. TPBN1_UKTJ

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide ‘hands on’ care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Matrix, both E-learning and face to face. Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary. To undertake regular risk assessments, staff spot checks, and reviews with customers To attend relevant training as and when required Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required. Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc. Manage and assist the senior support workers with medication and medication returns Audits of Mar charts and Log sheets Assisting Employee’s with their Training, I.E online courses and completion of the care certificate booklet. To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly. To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc. Personal Attributes: Reliable and hard working Flexible and good time management Ability to show warmth and compassion Ability to build and maintain rapports Ability to cope well under pressure Ability to cope with change in a fast paced environment Qualifications: Knowledge of service provision in the care profession Effective in all forms of communication Experience of working with a customer focused business Confident in decision making To have or be working towards a diploma level in Health and Social Care or equivalent Experience of working in a care or residential setting with suitable length of experience and qualification. Completed the Care Certificate Key Competencies: To be able to plan, allocate and evaluate the workload of all staff. To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to maintain and communicate administrative systems. To be able to select and effectively supervise all care staff working in sheltered accommodation. To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs. To be able to establish and maintain effective positive working relationships. To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme. To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety and confident in its communication

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide ‘hands on’ care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Matrix, both E-learning and face to face. Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary. To undertake regular risk assessments, staff spot checks, and reviews with customers To attend relevant training as and when required Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required. Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc. Manage and assist the senior support workers with medication and medication returns Audits of Mar charts and Log sheets Assisting Employee’s with their Training, I.E online courses and completion of the care certificate booklet. To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly. To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc. Personal Attributes: Reliable and hard working Flexible and good time management Ability to show warmth and compassion Ability to build and maintain rapports Ability to cope well under pressure Ability to cope with change in a fast paced environment Qualifications: Knowledge of service provision in the care profession Effective in all forms of communication Experience of working with a customer focused business Confident in decision making To have or be working towards a diploma level in Health and Social Care or equivalent Experience of working in a care or residential setting with suitable length of experience and qualification. Completed the Care Certificate Key Competencies: To be able to plan, allocate and evaluate the workload of all staff. To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to maintain and communicate administrative systems. To be able to select and effectively supervise all care staff working in sheltered accommodation. To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs. To be able to establish and maintain effective positive working relationships. To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme. To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety and confident in its communication

Central Recruitment is currently working with a local authority dedicated to preventing people from becoming homeless and supporting individuals in finding long-term, affordable and sustainable housing. Our client is currently recruiting for a Project Worker to work in the Ilford area at a service that provides supported housing accommodation to clients with complex needs and a history of rough sleeping. • 37.5 hours per week, • Monday - Sunday (rota basis), • Shifts: 08:00 - 16:00 and 14:00 - 22:00, • Temporary: approx. 2-3 months, with the possibility of extension, • £17.76 per hour (£15.85 per hour, with £1.91 holiday pay) This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. KEY RESPONSIBILITIES: • Hold a caseload of 8-9 key clients and carry out key working responsibilities, • Complete comprehensive needs and risk assessments, risk management and support plans, • Ensure the building is free of any slips and trips meeting Health and Safety requirements, • Ensure new clients are made to feel comfortable and are given appropriate information, • Carry out weekly/daily flat inspections for the residents at the service, • Interview and assess referrals to ensure the criteria is met, • Support clients to identify opportunities for move-on and make appropriate referrals, • Work with clients to identify activities that they would like to take part in, • Run activities in response to client needs, • Ensure safeguarding and addressing immediate needs are paramount to service delivery, • Complete incident reports and raise to hostel manager WHAT WE’RE LOOKING FOR: • Experience working with complex needs and homelessness in a hostel environment, • Experience holding a high need caseload, • Experience completing needs and risk assessments and support plans, • Strong understanding of complex needs including, mental and physical ill-health, substance misuse, self-harm, anger management, learning impairment, • Understanding of the Strengths and Recovery model and PIE, • Experience identifying risk and understanding of safeguarding procedures, • Experience with housing management including monitoring rent payments, • Ability to work intensively with clients, respond to crisis and deal effectively to challenging situations, • IT skills including the use of Microsoft Office programmes and database recording systems FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Job Title: MASH Referral & Contact Officer Location: Havering - Office-based (minimum of 3 days/week) DBS: Enhanced DBS check required Rate: £18.92 PAYE hour Purpose of the Role: As a key member of the Multi-Agency Safeguarding Hub (MASH), you will be the first point of contact for professionals and the public, providing high-quality responses to safeguarding concerns. Your role will involve: Processing and managing MASH referrals efficiently. Maintaining and updating various IT systems to ensure data accuracy. Triaging and signposting callers to the right services. Supporting the MASH team through effective communication and collaboration. Delivering essential administrative support to facilitate smooth operations. What We're Looking For: Experience: Previous experience in a similar fast-paced environment is desirable. experience in Safeguarding roles minute taking desirable Skills:- Proficiency in Microsoft Office and IT applications. - Excellent communication skills-both written and verbal. - Strong attention to detail and the ability to prioritise tasks effectively. Why Join Us? Be part of a dedicated team that values equality, diversity, and inclusion. Embrace a culture of flexibility and adaptability in an evolving environment. Contribute to the safety and well-being of the community. If you are ready to take on this rewarding challenge and be a vital part of our mission, we would love to hear from you! Apply today to help us make a positive impact! Note: The duties and responsibilities outlined are indicative and may change. You may also be required to undertake additional tasks as directed by your manager. Join us in promoting excellence in safeguarding! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide ‘hands on’ care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Matrix, both E-learning and face to face. Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary. To undertake regular risk assessments, staff spot checks, and reviews with customers To attend relevant training as and when required Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required. Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc. Manage and assist the senior support workers with medication and medication returns Audits of Mar charts and Log sheets Assisting Employee’s with their Training, I.E online courses and completion of the care certificate booklet. To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly. To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc. Personal Attributes: Reliable and hard working Flexible and good time management Ability to show warmth and compassion Ability to build and maintain rapports Ability to cope well under pressure Ability to cope with change in a fast paced environment Qualifications: Knowledge of service provision in the care profession Effective in all forms of communication Experience of working with a customer focused business Confident in decision making To have or be working towards a diploma level in Health and Social Care or equivalent Experience of working in a care or residential setting with suitable length of experience and qualification. Completed the Care Certificate Key Competencies: To be able to plan, allocate and evaluate the workload of all staff. To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to maintain and communicate administrative systems. To be able to select and effectively supervise all care staff working in sheltered accommodation. To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs. To be able to establish and maintain effective positive working relationships. To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme. To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety and confident in its communication

M&E Manager (Repairs & Compliance) Location: Dagenham (Hybrid Working) Salary: £65,000 + benefits The Opportunity We're looking for an experienced Mechanical & Electrical (M&E) Manager to lead the delivery of a critical safety and repairs service within a fast-paced and growing organisation. This role sits at the heart of operational delivery, ensuring that M&E works across fire, electrical, water and gas safety are delivered safely, compliantly, and to a high standard. If you're a strong technical leader with experience managing contractors, compliance, and complex maintenance programmes, this is an excellent opportunity to make a real impact. Key Responsibilities Service Delivery & Compliance Lead the delivery of the M&E safety and repairs service, ensuring full compliance with regulations (NICEIC, Fire, Water, Gas) Oversee planned preventative maintenance (PPM) and reactive repairs to minimise downtime Manage M&E plant replacement projects from specification through to commissioningContract & Contractor Management Manage contractors and consultants, ensuring strong performance management and KPI reporting Lead contract meetings, procurement activity, and framework delivery Review invoices, manage variations, and ensure value for moneyFinancial & Performance Management Manage and forecast workstream budgets, ensuring cost control and efficiency Analyse service performance data and drive continuous improvement Escalate risks and underperformance where necessaryOperational & Stakeholder Leadership Lead and coordinate internal teams, including engineers and technical staff Work closely with Housing, Property Services, Finance and Asset teams Represent the service at resident forums and stakeholder meetings About You We're looking for someone with: Proven experience managing M&E services, projects, or compliance programmes Strong technical knowledge across electrical, mechanical, fire, water, and gas systems Experience within housing, property maintenance, or facilities management Strong contractor and contract management experience Budget management and commercial awareness Excellent stakeholder engagement skillsQualifications / Certifications HNC / NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering IOSH / NEBOSH or equivalent health & safety qualification (desirable) Knowledge of BS7671 (18th Edition) or relevant industry standards (desirable)What's on Offer Salary of £65,000 plus excellent benefits Hybrid working (Dagenham-based with flexibility) Opportunity to lead a critical safety and compliance function A collaborative, supportive and values-driven environmentApply Now If you're ready to take the lead on a vital M&E service, ensuring safety, compliance and performance across a diverse property portfolio, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser