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Job Description: Come and join one of the worlds leading luxury travel brands. A&K Travel Group is a dynamic collection of travel and cruise companies including Abercrombie & Kent Crystal and the worlds oldest travel agency Cox & Kings. We create unique immersive travel experiences worldwide. Our people make us a great place to work fostering a supportive environment with ongoing training and global career opportunities. We also make a difference: Abercrombie & Kent Philanthropy has supported communities for 40 years and we were recognised by Which for exceptional client care during the pandemic. Job Title: Cruise Support Executive Employment Type: Full-Time Department: Cruise Location: Cheltenham (Primary Base) with support for UK and Spain. Reports To: Head of Cruise Europe Purpose To provide essential administrative support for the European cruise divisions. Role Summary As a Cruise Support Executive you will play a pivotal role in supporting administrative tasks of Abercrombie & Kents European cruise divisions. Based in Cheltenham you will provide dedicated support while communicating with tour guides suppliers and internal teams to deliver world-class luxury travel experiences. Key Responsibilities * Suppliers Database Management: Maintain and update the departments database of suppliers ensuring accurate and current contact details service agreements and performance records for tour guides transportation providers venues and vendors. * Product Record Maintenance: Keep the database of cruise products and excursion details organized accurate and up to date including tour descriptions itineraries and logistical information. * Travel Studio File Management: Efficiently manage and close files in Travel Studio (our reservations system) ensuring all records are complete accurate and properly archived to support operational continuity. * Operational Support: Assist in developing and preparing operational and administrative documentation for all stages of cruise excursions from planning to quayside operations. * Supplier Coordination: Communicate via email and phone with suppliers to coordinate services verify availability and ensure seamless delivery of cruise-related services. * Documentation Accuracy: Create verify and reconfirm tour documentation proposals and quotes with precision adhering to budgets and timelines. * Logistics: Confirm venues availability for land programs using office systems ensuring use of allocations and accurate booking of services within budget allocated. * Financial Support: Assist the Finance Department with invoice queries ensure accurate costing for additional requests or changes and verify financial records in Travel Studio. * Content Maintenance: Update tour information and logistical details in collaboration with head offices to ensure consistency in client deliverables. * Reporting: Prepare and submit required reports proposals or other documents within established deadlines. * Administrative Oversight: Ensure all administrative processes within the cruise department are streamlined and organized supporting the deployed operational team by maintaining a robust administrative framework. * Special Projects: Undertake additional office-based duties or projects as assigned by the manager or team leader to enhance department efficiency. Note: This role description is not exhaustive and employees may be required to perform additional job-related duties as assigned by management. Qualifications and Attributes * Experience: Minimum 2 years in an office-based role in cruise travel tourism or customer service with experience in administrative tasks and database management. * Skills: * Superior Organization: Exceptional ability to maintain meticulous order in supplier databases product records and digital systems ensuring accuracy and accessibility. * Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Outlook Word Excel PowerPoint) and reservation systems like Travel Studio with expertise in managing complex data and learning new software. Knowledge of usage of AI tools is a plus. * Language Proficiency: Fluent in English and Spanish (spoken and written); additional European language is a plus. * Customer Service: Strong communication and organizational skills aligned with Abercrombie & Kents luxury standards. * Attributes: Highly numerate detail-oriented and able to work semi-independently in a fast-paced environment with a positive attitude under pressure. * Knowledge: Strong understanding of European geography particularly UK and Spain. What we offer * Company pension plan from start of employment with employer contributions increasing after 5 and 10 years of service * 25 days annual leave in addition to bank holidays plus the ability to buy an additional 5 days or sell 5 days * Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family) * Discounted Gym Membership we offer a contribution of up to 35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex. * Life Assurance * Hybrid working we value collaboration and ask employees to come to the office for a minimum of 4 days per week * Enhanced Paid Parental Leave 18 weeks full pay regardless of gender * Employee Assistance Program includes access to wellbeing resources and counselling * 1000 Recruitment Referral Bonus * Cycle to work scheme * Season Ticket Loans * Regular Social Events Why Join Us This role offers an exciting opportunity to join Abercrombie & Kent the worlds leading luxury travel company and gain valuable experience in the cruise and travel industry. Based in Cheltenham you will contribute to delivering unforgettable travel experiences across the UK and Spain with opportunities for career growth in a dynamic and prestigious organization. If you have any queries about the position please email ___

Mortgage Adviser - Gloucestershire About Attivo: Attivo are Lifestyle Financial Planners. Were a privately owned company. We prefer it that way. It means were free to do what we feel is best for our clients and our people. Our work is all about our clients. We pride ourselves on being completely transparent open and honest an approach that builds trust with our clients and inspires their financial confidence. Our experienced highly qualified financial specialists and expert support teams are committed to delivering more for all our clients. Our independent status and unique approach to understanding our clients their preferences and their motivation sets us apart. We will build and provide ongoing support for a bespoke financial plan aimed at fulfilling our clients lifestyle needs. Whether youre a private client or a business accessing our corporate services you can rely on a clear consistent service from your Financial Planner and from our experienced teams. About the role: We are looking for a Mortgage Adviser to join our established financial planning team in Cheltenham. This is a great opportunity for a motivated mortgage professional who is looking to build their experience in a supportive high-quality environment. Youll work closely with our Mortgage Planner and Financial Planners helping to deliver clear compliant mortgage and protection advice to new and existing clients of Attivo. Youll be responsible for managing your own caseload with appropriate support ensuring clients receive excellent service throughout their mortgage journey. Youll also help maintain strong relationships with lenders estate agents and other third parties always reflecting Attivos values and commitment to outstanding client care. This is an employed position with a competitive base salary bonus potential and opportunities to develop your technical and advisory skills. Based at our Cheltenham Head Office youll work flexibly across a mix of office home and in-person client meetings around the Gloucestershire area. We support hybrid and flexible working through our policies. About you: You are an ambitious Mortgage Adviser who is ready to grow and develop within a leading financial planning firm. You take pride in delivering personal trusted advice and value the opportunity to learn from experienced colleagues. Youll be organised proactive and comfortable managing a varied caseload under guidance. You enjoy working closely with others and contributing to a positive client-centred team environment. This role offers strong progression opportunities for someone who wants to continue developing their expertise and expand their responsibilities over time. Key responsibilities include: • Providing clear independent mortgage and protection advice tailored to each clients needs., • Working closely with the Mortgage Planner and Financial Planners to deliver a seamless client experience., • Preparing thoroughly for client meetings and producing timely compliant documentation., • Supporting clients through the mortgage application process from enquiry to completion., • Building positive relationships with clients lenders estate agents and internal teams., • Keeping up to date with key market changes lender criteria and regulatory requirements., • Maintaining accurate records and ensuring all advice meets compliance standards. Essential skills and experience: • CeMAP or CII Certificate in Mortgage Advice., • Demonstrable experience in a similar role including both mortgage and protection advice., • Excellent communication skills with the ability to build rapport and explain complex information clearly., • Strong commercial awareness and understanding of the UK mortgage market., • High attention to detail and strong organisational skills., • Proficient in IT systems and confident working in a hybrid environment. Desirable skills and experience: • Certificate in Regulated Equity Release (CeRER) or equivalent., • Experience advising on equity release products., • Protection qualification with current authorisation to advise. Salary and benefits: • Competitive base salary (negotiable depending on experience), • Excellent bonus scheme, • Non-contributory Pension Scheme (8%), • Private Medical Insurance, • Cashplan, • Income Protection, • Critical Illness Cover, • Death in Service, • Parking allowance, • Generous holiday allowance rising with length of service Recruitment Policy Attivo is committed to being an Equal Opportunities employer. If you require reasonable adjustments at any stage of the recruitment process please let us know and we will endeavour to make the process as accessible and as fair as possible. Please be aware that any offer of employment will be subject to satisfactory completion of pre-employment vetting as outlined by the Financial Conduct Authority (FCA) . This may include but not limited to adverse financial history criminal records UK directorship and disqualifications check. Attivo do not use recruitment agencies and we respectfully ask that agencies do not contact us in regard to posts advertised on this site. Please visit our website to view our full privacy policy for prospective employees. Required Experience: Manager Key Skills Loan Origination,Sales Experience,Microsoft Office,Financial Services,Customer Service,Organizational skills,Communication skills,Military Experience,Fair Housing Regulations,Inside Sales,Outside Sales,Word Processing Employment Type : Full-Time Experience: years Vacancy: 1

Job Description: Come and join one of the worlds leading luxury travel brands. A&K Travel Group is a dynamic collection of travel and cruise companies including Abercrombie & Kent Crystal and the worlds oldest travel agency Cox & Kings. We create unique immersive travel experiences worldwide. Our people make us a great place to work fostering a supportive environment with ongoing training and global career opportunities. We also make a difference: Abercrombie & Kent Philanthropy has supported communities for 40 years and we were recognised by Which for exceptional client care during the pandemic. RESPONSIBILITIES: Operations To accurately book all ground arrangements for multiple departures of our European independent travel products and work with local suppliers tour leaders and sales office to ensure the smooth operation of the tour. RESPONSIBILITIES (DEPENDING ON YOUR DEPARTMENT): * To book hotels ensuring use of allocations where available. * Accurately book all services required for the successful operation of the tour within the budget set * To accurately cost any additional requests or changes * To prepare and check the final documentation for any errors or changes * Prepare detailed documentation for tours * To liaise with agents directly on any changes or operational requirements * To log and share feedback from each tour to ensure that improvements are made promptly * On confirmation set up the file and ensure the in-house reservation systems are accurate before handing over to the operator * Achieving the targeted volume (by sales value) within a given yet * Successfully deliver the guests tour so it runs perfectly and exceeds their high expectations Financial * Taking full responsibility of a tours cost control and margins * Ensuring necessary payments are made and received at the appropriate time * To manage tour costs in order that budgeted margins are achieved * Preparing accurate client payment and agent commission statements * To assist the Finance Department with invoice queries as they arise. * To enter financial data onto reservations system in a timely and accurate manner Quality Control / Customer Service * To have the highest standards of quality at the forefront of mind * To proactively highlight potential Customer Service problems and take steps to make improvements * To investigate and provide information to enable a response to customer service issues. General * General office duties * To conduct special projects as requested by management * Any other reasonable duties as requested by management * Participation in occasional familiarisation or business trips with follow up reports and presentation as required * To take the On-Call duty manager phone on a rota basis EXPERIENCE & QUALIFICATIONS: Desired Skills-Set: * A confident positive attitude * Strong spoken and written communication skills. A second European language is advantageous * Good level of geographical and general knowledge of Europe is advantageous * Up-to-date knowledge of Outlook Word Teams and Excel * Numeracy and good basic mathematical understanding * A real passion for travel * Ability to multi-task and work under pressure * Attention to detail * A willingness to develop relationships with key suppliers * Good and effective time management WHAT WE OFFEER: * Competitive salary plus commission * Company pension plan from start of employment with employer contributions increasing after 5 and 10 years of service * 25 days annual leave in addition to bank holidays plus the ability to buy an additional 5 days or sell 5 days * Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family) * Discounted Gym Membership we offer a contribution of up to 35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex. * Life Assurance (2x base salary paid out as a tax-free sum) * Hybrid working we value collaboration and ask employees to come to the office for a minimum of 4 days per week * Enhanced Paid Parental Leave 18 weeks full pay regardless of gender * Employee Assistance Program includes access to wellbeing resources and counselling * 1000 Recruitment Referral Bonus * Cycle to work scheme * Season Ticket Loans * Regular Social Events If you have any queries about the position please email And above all a desire to ensure guests have the best travel experience. This Role Profile highlights the key responsibilities but is not intended to be exhaustive. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Required Experience: Contract Key Skills Computer Science,Operational Risk Management,Risk Management,Six Sigma,Continuous Improvement,Lean,Process Improvement,Pricing,Customer Support,Alteryx,Kaizen,Project Management Lifecycle Employment Type : Full-Time Experience: years Vacancy: 1

Information Systems Manager. We are seeking a skilled and proactive Information Systems Manager to lead and support our organization’s technology infrastructure and digital strategy. Bachelor’s Degree in Information Technology, Computer Science, or a related field required 5+ years of