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CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Your new company \n An exciting opportunity has arisen to join a successful and growing manufacturing business in Somerset as Financial Controller. With a strong reputation in its market, continued investment and ambitious growth plans, this is a business that combines the stability of an established organisation with the energy and pace of a company looking firmly towards the future.Reporting directly to the Managing Director and forming part of the senior leadership team, you will play a key role in driving business performance, supporting strategic decision-making and leading the finance function through its next phase of growth. Your new role \n As Financial Controller, you will take full ownership of the finance function while acting as a trusted commercial partner to the wider business.Key responsibilities will include: \n\n • Leading, mentoring and developing the finance team\n, • Producing timely and accurate monthly management accounts\n, • Owning the budgeting, forecasting and business planning process\n, • Delivering meaningful financial analysis and commercial insight\n, • Managing cash flow, working capital and treasury activities\n, • Partnering with operational and production teams to drive performance improvements\n, • Overseeing stock, inventory and cost accounting\n, • Developing robust financial controls, systems and reporting processes\n, • Managing statutory reporting, audits and compliance requirements\n, • Supporting strategic projects, growth initiatives and capital investment decisions\n, • Providing financial leadership across the wider organisation\n\n What you'll need to succeed \n To be successful in this role, you will be a commercially minded finance leader who enjoys operating within a dynamic manufacturing environment.You will ideally possess: \n\n • ACA, ACCA or CIMA qualification\n, • Previous experience as a Financial Controller, Finance Manager or Senior Finance Business Partner\n, • Manufacturing, engineering or production sector experience\n, • Strong understanding of stock, inventory and cost accounting\n, • Excellent stakeholder management and communication skills\n, • A proactive, hands-on approach with strong attention to detail\n, • Experience improving finance processes, controls and reporting\n, • The ability to influence and challenge senior decision-makers\n\n What you'll get in return \n\n • Salary of £65,000 - £75,000 depending on experience\n, • Opportunity to join the senior leadership team\n, • Significant influence over business strategy and decision-making\n, • Growing business with exciting future plans\n, • Collaborative and supportive culture\n, • Career progression opportunities\n, • Competitive benefits package\n, • Flexible working arrangements\n\n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Family Lawyers – Divorce/Financial Remedy & Children’s Teams. Experienced agency and in-house Legal Recruitment Manager with a focus on supporting considered career moves for qualified lawyers and partners. Job Ref: 10923 About the firm We’re supporting the continued growth of a progressive and forward thinking regional law firm which is seeking to expand its Family Law offering. The firm has grown organically with a focus on delivering appropriate and timely advice to clients, and with a strong emphasis on the use of non-adversarial, Resolution based approaches in order to achieve common sense, realistic outcomes. Led by recognised, respected regional and national experts, the firm is on a journey of continuous growth and evolution, and presents a superb platform on which to extend your existing profile. The firm is recruiting into both core teams across their Taunton and Yeovil offices: Divorce & Financial Remedy, and Children’s Law. About the roles In the Divorce Team— you will be working to grow your own varied caseload of private family work, specialising in divorce and dissolution of civil partnerships, financial remedy and cohabitation agreements. You will be advising clients on matters of varying complexity and sensitivity, using Resolution based tools and approaches to inform the advice you provide. Typically, your clients will be professionals and small business owners who are seeking a ‘low or no conflict’ approach where realistic outcomes can be achieved smoothly. The firm fully endorses this approach and supports mediation and arbitration as part of the client offering, which is centred around the principles of high quality family law being resolved with as little conflict as possible. You’ll benefit from being part of a team of experienced Family Lawyers, with good support from junior members of the team to ensure work is being done at the right level. The firm has invested in a strong technology base to support paperless and ‘admin-light’ processes and continues to do so, having implemented a new case management system in 2024. In the Children’s Team— you will predominantly be working with a full caseload of Legal Aid Children’s care work, you will be part of a busy and supportive team, including fee earners, consultants and dedicated paralegals, trainees and business support colleagues. The team tends to focus on accredited Children’s Panel work and is committed to delivering exceptional Legal Aid casework, but also handles a small amount of private law children’s work. Dependent on your level of experience, you will be offered the right balance of independence and supervision in order to manage your caseload effectively and deliver an exemplary and personalised service to your clients. With considerable expertise across the team, you will be supported to further develop your practice and strengthen any technical aspects or focus on particular specialisms over time. You are likely to be Children’s Panel accredited, so will already be well networked with a profile for delivering high quality casework. You will be given every opportunity to engage with business development activities in order to continue enhancing your personal profile and that of the firm. In terms of your professional development, you will be in a collaborative environment where learning opportunities, both for you, and for less experienced people who work with you, are fully supported. Our collaborative, supportive and entrepreneurial culture enables us to see opportunities to make improvements for the better, and you will be encouraged to be open minded and outward looking in order to support the firm as it continues to grow. In both Teams, your network and referrer contacts are crucial to securing new instructions, and you will be encouraged and supported to further expand and enhance your professional network and profile on an ongoing basis. If you’ve not already gained Resolution membership then you will be encouraged to engage with this. Owing to expansion plans, this firm offers genuine opportunity for leadership level progression for its lawyers, both now and in the future, which presents some exciting career development prospects. About You With several years’ experience post qualification as a Family Lawyer in a quality regional or national firm, you have developed a specialism in Divorce and Financial Remedy or Children’s work. You have an established and active referrer network across the region, and appreciate the value of engaging in networking activities to extend this further. You take personal pride in guiding your clients through complex and sensitive matters with as little conflict as possible, achieving sensible and realistic outcomes. Personally highly motivated, you share our client’s commitment to the Resolution Code. Inevitably, you are resilient and grounded, with experience in handling difficult cases and working with challenging clients in sensitive situations. Our client offers excellent support to its people to ensure you feel safe in your work, and confident in your practice of the quality of client care you offer. Naturally collaborative and team-focussed, you will enjoy spending time with your colleagues in an office, but equally value flexibility and trust to work remotely. You’ll be personally well organised, with good general IT skills and a positive approach to learning new systems as needed. Benefits include: • 25 days + bank holidays + 3 days between Xmas and New Year, • Blended (hybrid) working with access to a professional office environment., • A team-orientated learning culture, where all employees are supported and encouraged to be the best they can possibly be., • A commitment to ensuring all lawyers are members of Resolution and positive about engaging in the wider family law community., • Continual investment in improving resources and technology to facilitate effective work practices for everyone at the firm. For an informal discussion about this opportunity without commitment and in confidence, please contact Charlotte Ferguson, Recruitment Manager at . Job details Yeovil, England, United Kingdom Somerset, England, United Kingdom This description reflects the role at the time of posting; subsequent changes may occur. #J-18808-Ljbffr

We are seeking an experienced and dynamic Radiology Operational Site Manager to provide operational and professional leadership for Radiology services at Musgrove Park Hospital. The post holder will play a key role within the Radiology Senior Leadership Team, ensuring the delivery of safe, effective and high-quality imaging services that support excellent patient care and achievement of performance standards The successful candidate will lead service delivery, workforce management, governance, quality improvement and operational performance across a large multidisciplinary team. They will work collaboratively with clinical and corporate colleagues to continually improve patient pathways, maximise service efficiency and support the strategic development of Radiology services across Somerset. The role includes maintaining a clinical radiography commitment, providing visible leadership and professional expertise within the department.Main duties of the job Provide operational leadership and day-to-day management of Radiology services across the designated hospital site and community locations. Lead and manage a large multidisciplinary workforce, including rota management, recruitment, performance management, staff development and wellbeing. Ensure delivery of high-quality, patient-centred imaging services that meet national waiting time targets, quality standards and service performance objectives. Work as part of the Radiology Senior Leadership Team to develop workforce plans, service strategies and improvement programmes. Oversee departmental governance, accreditation, policy development, audit activity and compliance with relevant regulatory requirements, including radiation protection legislation. Manage departmental resources, budgets, equipment replacement programmes and capital investment planning. Analyse service performance data and implement improvements that enhance patient access, experience and operational efficiency. Provide visible clinical and professional leadership, maintaining HCPC registration and undertaking a clinical radiography role as part of the post. Develop strong relationships with clinical services, operational teams and external stakeholders to ensure integrated patient pathways and effective service delivery across Somerset. Foster a positive, inclusive and supportive culture that reflects Trust values and promotes continuous improvement, innovation and staff engagement. At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer, Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. • Flexible working options to help you balance work and life, • NHS pension scheme for long-term financial security, • Generous annual leave allowance to recharge and relax, • A strong focus on career development to help you grow and achieve your potential, • Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. #J-18808-Ljbffr

Born from the expertise of teams who have led EPC and O&M services at Voltalia since 2005, Renvolt delivers high-performance service solutions to accelerate the global energy transition. We specialize in solar and storage, operating as a trusted global provider with a strong international track record. With local teams in 14 countries, more than 400 employees worldwide, and 24/7 support, we partner with clients across all regions to ensure success. Renvolt is supported by a strong investment group that provides long-term stability and reinforces our commitment to sustainable growth. Our portfolio includes 5.6 GW built and under construction, and 1.9 GW already in operation, demonstrating our capability and reliability in delivering large-scale renewable projects. We prioritize long-term partnerships grounded in transparency, quality, reliability, ethics, and integrity. Join us and be part of a company driving sustainable energy forward. At Renvolt, we welcome individuals from all backgrounds, whatever your race, ethnicity, gender, nationality, age, disability, sexual orientation, and experience. In our company, diversity drives innovation and contributes to a workplace where everyone can thrive. Ready to make an impact? Bring your energy—let’s power a sustainable future together! Renvolt is a subsidiary of Voltalia Group. Our Engineering, Procurement & Engineering (EPC) is looking for an experience EPC Project Manager to support our projectv in Fair Oaks. The EPC Project Manager Senior is responsible of all people and activities on a construction site from the study phase to the handover with Operations & Maintenance, for complex and/or strategic projects, ensuring adherence to deadlines. His intervention determines the technical processes to be used as well as the working conditions on the construction site. The Project Manager assumes the full responsibility for the budget and schedule of the works in the investment committee from the EPC side. • Participate in the feasibility assessment of the project in coordination with the sales team., • Define the project's requirements (equipment, personnel) with their n+1., • Conduct site visits and preparing quotations to establish the budget with their n+1., • Identify technical specifications for RFQ and contracts in coordination with the engineering department (applicable standards, expected deliverables, documentation, etc.)., • Coordinate the design of plans based on defined specifications., • Participate in the procurement process in coordination with the procurement department., • Initiate purchase requests while adhering to established procedures and contribute to the assembly and argumentation of investment requests., • Define the timelines for each phase of the projects., • Prepare quotations to establish the budget with management., • Prioritize interventions based on various criteria: customer requests, equipment availability, alternative solutions, etc., • Ensure waste management control on the construction site., • Monitor material supply orders for the project according to the established implementation schedule., • Monitor and ensure work is following technical and contractual specifications, standards, regulations, and QHSE rules (quality, hygiene, safety, and environment)., • Prepare progress reports for project reviews and ensuring adherence to the execution schedule., • Update the project schedule (using MS Project) with the progress status of different project phases., • Monitor the project budget (costs incurred to date and forecasts for completion) using cost control tools assuring to evaluate deviation, propose remedial plans and ensure revenues and EBITDA is according with the budget., • Coordinate the different field project related teams., • Control the schedule of subcontractor interventions, ensuring compliance with safety instructions and proper execution of work., • Adjust resources to meet deadlines and cost targets., • Supervise and ensure the conformity of construction work carried out by the team or external service providers., • Ensure safety on construction sites with support from the HSE department., • Coordinate with other Project Managers the lessons learned from the projects and give support to other projects if necessary., • Develop the skills of team members (raising awareness/training - individual interviews - training needs)., • Manage the activity of team members based on their skills, workload, and deadlines., • Disseminate information and animating the team (information meetings/briefings)., • Conduct interviews, evaluate direct subordinates, and implement appropriate recognition or disciplinary measures., • Define the individual and collective goals of one's team in alignment with the objectives set by the company., • Distribute workload within one's area of responsibility while ensuring fairness., • Master's degree from an engineering school., • Master’s degree in project management or PMP is a plus., • 10 years of experience in execution or construction project management in the UK market., • Experience with electrical safety rules and electrical procedures (G99, etc.)., • In depth knowledge in solar, wind, hydro, and/or storage energy fields., • In-depth knowledge of industrial project construction or the energy sector., • Deep understanding of principles of construction contracts., • General knowledge of construction law and labor law., • In-depth knowledge of hygiene and safety regulations., • Proficient in professional English (reading, writing, speaking)., • Proficiency in office tools (Excel, Word, PowerPoint, Outlook, MS Project, etc.), • Driver's license (B)., • Thoroughness and autonomy, • Strong interpersonal skills, • Leadership, • Analytical and problem-solving skills, • Ability to respond quickly in various professional situations, • Resilience to stress, • Enjoyment of work on construction sites, • Ability to manage multiple tasks simultaneously, set priorities, and develop action plans 2026-2854 United Kingdom RVT - EPC Operations - Region 3 Permanent Contract Nov-26 #J-18808-Ljbffr

£70,000 Hybrid (Taunton 3 days/week) Our client is looking for an IT Programme Manager to lead the delivery of major IT and business change programmes for a well-established not-for-profit organisation making a genuine difference in the sector it serves. Every project you deliver here translates directly into a better experience for the people the organisation supports. Reporting to the Head of IT and leading a small project management team, you'll be the driving force behind the design, delivery and rollout of IT solutions across the business. You’ll be working hand-in-hand with internal teams, business stakeholders and third-party providers to make sure change actually lands. • Owning delivery of the IT programme and portfolio that underpins the organisation's strategic direction, • Leading process mapping and requirements gathering with business experts, translating complex needs into clear, actionable project and programme deliverables, • Managing the resolution of design and technical issues through close collaboration with project teams and end users, • Ensuring new systems and processes integrate smoothly with existing ways of working, minimising disruption to frontline services, • Building a highly engaging, service-focused culture across the IT team and the wider business, • Managing, coaching and developing your direct reports, including performance, absence and PDRs, • Setting the standard for project governance, best practice and continuous improvement, • Proven experience delivering IT software project implementations, system configuration projects, business change and system rollouts, • Strong grounding in standard project methodologies - PRINCE2, Waterfall, DevOps and Agile, • A confident, credible leader who can manage a matrix team, influence at all levels and hold their ground on what matters while staying flexible on the rest, • Experience managing project scope, change control and stakeholder expectations, including with resistance to change, • A track record of working with detailed specifications - data requirements, process flows, user interface changes and user stories, • Excellent written, verbal and interpersonal skills, with the analytical rigour to match, • PRINCE2 Practitioner, APM or PMP desirable but not essential, • £70,000 salary, permanent role, • 25 days' holiday plus bank holidays, rising with length of service, • 5% matched pension contribution, • Private healthcare and life cover, • Access to early wage access via a wage streaming benefit, • Discounts across thousands of retailers through a dedicated rewards platform, • A genuine investment in your development, including access to an online learning platform, • Employee Assistance Programme This is a role for someone who wants their programme management skills to count for something beyond the balance sheet - helping a not-for-profit organisation deliver on its ambition to be the provider people choose #J-18808-Ljbffr

Salary: Grade 11, ranging £33,673 - £37,563 per annum. Hours: Full-Time, 37 hours per week. Contract: Permanent Location: County Hall, Taunton Closing date: 7th October 2026 You’ll be responsible for coordinating, developing and delivering travel planning activities for new and existing communities across Somerset. You’ll be ensuring that every initiative meets the requirements of Somerset’s Local Travel Plan, a policy driven by local feedback on how we can improve public transport, reduce carbon emissions and improve the accessibility and experience of travelling for all of our local communities. This will include overseeing the delivery of travel planning activities, leading on the implementation of behaviour change initiatives to reduce reliance on private car use and promote the use of sustainable transport measures, and delivering a change in travel patterns. You will also ensure that the requirements of the Travel Plan are met in relation to sustainable transport. By collaborating with stakeholders, local authorities, and developers, your innovative ideas and proactive approach will directly impact the daily journeys and fostering a culture of sustainable transport. Your ability to lead, organise, and inspire will be crucial in achieving agreed targets and supporting the growth of vibrant, connected communities. With your expertise and enthusiasm, you’ll help Somerset embrace sustainable mobility, making everyday journeys easier and better for everyone. • Develop, manage and undertake travel planning and travel demand activities in new communities., • Acting for the Highway Authority, develop, plan and undertake a range of travel demand management and behaviour change activities designed to reduce car travel., • Recommend appropriate programmes of intervention to achieve travel plan targets for specific communities and suggest appropriate resourcing solutions., • Manage an activity budget, including forecasting income levels and expenditure, ensuring spend remains in budget., • Organise and attend community events. Promote and carry out annual travel surveys., • Undertake site visits to monitor implementation of agreed travel plan measures., • Sound working knowledge of travel planning, travel demand management, and behaviour change principles., • Understanding of the role of the Highway Authority in relation to planning conditions, Section 106 agreements, and other legal or contractual obligations linked to new development., • Proven experience of developing, coordinating, and implementing travel plans or travel demand management initiatives for new or existing communities., • Experience of working with a wide range of stakeholders, including developers, consultants, local authorities, and community groups., • Degree-level qualification or equivalent professional experience in transport planning, travel planning, sustainable transport, planning, geography, or a related discipline., • Strong analytical and problem-solving skills, with the ability to recommend appropriate interventions and resourcing solutions., • Excellent written and verbal communication skills, with the ability to influence, negotiate, and present information clearly to a range of audiences., • Ability to work collaboratively while also operating with a high degree of professional autonomy. The Transport Development Management Team plays a vital role in shaping Somerset's future by helping to deliver sustainable growth and investment across the county. Working at the heart of the planning process, the team provides professional highways and transport advice on a diverse range of developments, from new homes and schools to major employment sites and nationally significant infrastructure projects. We work collaboratively with local planning authorities, developers, communities, councillors and other stakeholders to ensure that new development is safe, accessible and supports wider economic, environmental and social objectives. Our work has a direct and lasting impact on the places where people live, work and travel, making it an exciting and rewarding team to be part of. At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life. • Generous annual leave plus bank holidays, with the option to purchase additional leave., • Local Government Pension Scheme (LGPS), one of the UK's most generous and secure pension schemes., • Flexible and hybrid working arrangements to support work-life balance, where service needs allow., • Health and wellbeing support, including access to confidential employee assistance services., • Paid volunteering opportunities, helping you make a difference both inside and outside of work. jobs-and-careers/working-at-somerset-council/ • This is a permanent, full-time role working 37 hours a week. The role involves frequent travel across rural areas of Somerset, and lone working on occasion., • The postholder will be required to attend meetings and events which are often outside normal working hours., • 30 days of annual leave (additional to bank holidays)., • Hybrid working options - able to provide flexibility with office and home working as well as condensed working options as well., • Interviews TBC - likely to be mid October. Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship. For an informal chat about the role, you can contact Jon Fellingham, Service Manager Highways Development Management, at . We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset. You can find a copy of the job description here: Senior Travel Plan Implementation Officer - Job Description - AU1082 - 768AB.pdf #J-18808-Ljbffr

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Role Description Female Support Worker – Make Every Day Matter Location: Wellington, Somerset Salary: £13.Hours: Part & Full time hours available Driving Licence: Manual full UK licence essential for most roles Visa Sponsorship Not Available Applicants must already be authorised to work in the Un

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