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Work on technology that directly supports Defence and National Security. Inspire People is seeking an experienced Support Engineer to join a rapidly growing engineering team in Farnborough, delivering secure digital solutions across the UK Defence and National Security sector. You will provide 1st and 2nd line support across highly secure environments, helping ensure critical systems remain operational for mission-critical users. Permanent role, with a salary of up to £40,000 plus benefits. The position requires five days per week onsite in Farnborough. Candidates must hold an active SC or DV clearance, also available on a contractual basis. \n This is an excellent opportunity for someone with strong Microsoft technologies experience who enjoys troubleshooting technical issues and wants to work on projects with genuine operational impact. \n About the 1st/2nd Support Engineer \n As a Support Engineer, you'll play a key role in supporting secure IT environments used within Defence and National Security. Working alongside infrastructure engineers, architects and technical specialists, you'll provide responsive technical support, maintain end-user services, and help ensure the reliability and security of mission-critical systems. \n You'll be responsible for resolving technical issues, supporting users both remotely and onsite, maintaining accurate documentation, and escalating complex incidents where appropriate. \n Occasional travel to customer sites may be required. \n Responsibilitiesof the1st/2nd Support Engineer \n\n • Provide 1st and 2nd line technical support across secure environments.\n, • Respond to support tickets, ensuring timely resolution and regular communication with users.\n, • Troubleshoot hardware, software and infrastructure issues, escalating complex problems to 3rd line support when required.\n, • Deliver desk-side and remote end-user support.\n, • Provision end-user devices and onboard new users.\n, • Administer Microsoft 365, Windows, Azure/Entra ID and Active Directory environments.\n, • Monitor system alerts, triage incidents and escalate where necessary.\n, • Communicate planned maintenance and service incidents to the user community.\n, • Maintain accurate ticket updates and contribute to the knowledge base.\n, • Support incident management processes, including major incident escalation.\n, • Assist with maintaining secure, reliable IT services within highly regulated environments.\n, • Travel to remote customer locations on occasion where required.\n\n Essential Criteria \n\n • Windows 10/11 administration\n, • Azure/Entra/AD administration\n, • Microsoft 365 administration\n, • Endpoint Management\n, • Running of PowerShell scripts\n, • End User Device provisioning, onboarding of users\n, • Understanding of security concepts (MFA, Conditional Access)\n, • Atlassian suite of ITSM equivalent tooling\n, • Linux exposure (Ubuntu, CentOS)Must hold, or be eligible to work within, the highest level of UK Security Clearance.\n\n Desirable Criteria \n\n • Windows Server support and administration\n, • MacOS MDM Exposure\n, • Understanding of Group Policy (creation and troubleshooting)\n, • Writing of PowerShell scripts\n\n Benefits \n\n • Salary up to £40k (role also available on a contract basis / daily rate)\n, • 25 days' annual leave plus bank holidays\n, • Private medical cover\n, • Life assurance\n, • 10% employer pension contribution with 5% employee contribution\n, • Company-performance bonus\n, • Professional development and training support\n, • Secure onsite parking, gym, café and restaurant\n\n Additional information \n Due to the secure nature of the position and working environment, you must: \n\n • Be able to commute to Farnborough 5 days / week\n, • Have a sole UK nationality\n, • Hold active SC or DV security clearance\n\n Why join? \n This is an opportunity to work on technology that directly supports Defence and National Security, where the solutions you build have genuine operational importance. \n You will tackle complex engineering challenges, work alongside experienced technical specialists and contribute across the full development lifecycle. With strong investment in training, modern technologies and clear opportunities to progress into technical leadership, this is a role where you can make a meaningful impact while continuing to grow your career. \n Apply now or contact Inspire People in complete confidence.

IT Support Engineer - Farnham (On-Site) - MSSP - £35,000 DOE \n Do you enjoy variety in your day-to-day and want to join a growing Managed Security Service Provider where you'll get real hands-on exposure across service desk, projects, and field work? \n This Farnham-based MSSP is looking for an IT Support Engineer to join their technical team of 10, supporting around 60 clients and 300 end users across a Microsoft-centric environment. Working with Halo as the PSA, NinjaRMM for remote monitoring, and Acronis for backup, you'll play a key role in keeping client environments running smoothly and securely. \n This is a blended role split across service desk tickets, project work, and on-site field visits, so no two days will look the same. Full UK driving licence and access to your own vehicle are essential, as travel to client sites is a regular part of the job. \n What you'll be doing: \n Get involved in a broad mix of support work, from day-to-day ticket resolution to hands-on project delivery. \n\n • Handling 1st and 2nd line support tickets via Halo, in line with SLAs and best practice.\n, • Administering and troubleshooting Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint and Intune.\n, • Monitoring and managing endpoints through NinjaRMM.\n, • Supporting backup health and issue resolution using Acronis.\n, • Troubleshooting networking issues across routers, firewalls and switches.\n, • Carrying out on-site break-fix visits and supporting field engineering work across the client base.\n, • Contributing to project work, including Microsoft 365 migrations, Azure deployments, and infrastructure upgrades.\n, • Assisting with security tasks such as patching, vulnerability management and endpoint protection.\n\n What you'll need: \n\n • Previous experience in an MSP or MSSP support environment.\n, • Solid technical grounding across Microsoft 365, Entra ID and Azure.\n, • Experience with PSA/RMM platforms (Halo and NinjaRMM ideal, but similar tools considered).\n, • Networking troubleshooting experience, including firewalls and switches.\n, • Strong communication skills and a genuine enjoyment of varied, hands-on work.\n, • Full UK driving licence and access to your own vehicle.\n\n Nice to have: \n\n • Experience with Acronis or similar backup platforms.\n, • Exposure to project or migration work within an MSP setting.\n, • Interest in progressing towards more senior technical or field engineering responsibilities.\n\n What you'll get: \n\n • Competitive salary up to £35,000 (DOE)\n, • 25 days holiday, plus bank holidays\n, • Contributory pension\n, • Private health care (after probation)\n, • Free on-site parking and mileage expenses\n, • Regular company and team social events\n, • Internal training programmes supporting Microsoft and security vendor accreditations\n\n This is a great opportunity to build a well-rounded skillset across service desk, projects, and field engineering, within a business that's investing in its people and its growth. \n Interested? Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat. \n \n Key words: IT Support, Managed Services Provider, MSP, Entra ID, Azure, Office 365, M365, Halo, Ninja, 1st Line 2nd Line, Farnham, Farnborough, 3rd line, aldershot, guildford, basingstoke, \n \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

1st Line Support \n Camberley, Surrey \n Up to £30,000 + Excellent Benefits \n Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent reputation for delivering first-class IT support and solutions. \n They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity for someone with around 12 months' IT support experience, proven troubleshooting skills, and a genuine passion for technology and customer service. \n Please note: Due to the location of the role and client requirements, applicants must include their current location on their CV and be within a 45-minute commute of Camberley to be considered. \n What's on Offer? \n\n • Salary up to £28,000 (depending on experience)\n, • Hybrid working (3 days in the office)\n, • Free onsite parking\n, • Private Medical Healthcare\n, • Ongoing training and career development\n, • Monday-Friday, 37.5 hours per week\n\n The Role \n As a 1st Line Support professional, you will be the first point of contact for customers requiring technical assistance. You will provide support via telephone, email and remote access tools, troubleshooting a wide range of IT issues while delivering excellent customer service. \n Working within agreed Service Level Agreements (SLAs), you will diagnose and resolve technical problems, maintain accurate support records and escalate more complex issues when required. \n This is a fantastic opportunity to develop your technical skills, gain exposure to a wide range of technologies and progress your career within a successful MSP environment. \n Key Responsibilities \n\n • Provide 1st Line support for Windows desktops, laptops, hardware and software\n, • Troubleshoot hardware, software and Microsoft 365 issues\n, • Support Microsoft 365 administration, including user accounts, licences, permissions and applications\n, • Diagnose and resolve desktop, networking and connectivity issues\n, • Escalate technical issues where required\n, • Manage and update support tickets through the Helpdesk system\n, • Create and maintain user and system documentation\n, • Provide remote support and occasional customer site visits when required\n\n What We're Looking For \n\n • Around 1 year's experience in a 1st Line Support, IT Support, Helpdesk or Service Desk role\n, • Hands-on troubleshooting experience with the ability to diagnose and resolve technical issues\n, • Good knowledge of Microsoft Windows Desktop Operating Systems\n, • Experience supporting Microsoft Office and Microsoft 365\n, • Understanding of basic networking principles, including TCP/IP and DNS\n, • Knowledge of Active Directory, user accounts and permissions\n, • Excellent communication and customer service skills\n, • Ability to prioritise workloads and manage multiple support tickets\n, • A logical approach to problem-solving with strong attention to detail\n, • A proactive attitude and willingness to learn\n\n Desirable Skills \n\n • Microsoft Server knowledge\n, • SharePoint experience\n, • Antivirus and backup software knowledge\n, • Printer troubleshooting experience\n, • Previous experience working within an MSP environment\n\n Extra Information: \n\n • Refer a friend and earn up to £500 (see website for details).\n, • Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.\n, • By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).\n\n Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

1ST & 2ND LINE HELPDESK ENGINEERS \n \n Location: Yateley, Hampshire \n Salary: £26,000 – £40,000 per annum, depending on experience \n Job Type: Full-time, Permanent \n Start Date: ASAP \n \n WE Talent are recruiting for both a 1st Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. \n \n These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. \n \n The 1st Line Helpdesk Engineer will act as the first point of contact for customers, providing remote IT support via phone, email and a ticket management system. You will diagnose and resolve a range of technical issues, maintain accurate documentation and escalate more complex queries where required. \n \n The 2nd Line Helpdesk Engineer will take ownership of more complex technical issues and escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. \n \n Key Responsibilities \n \n Provide remote IT support to customers via phone, email and a ticket management system. \n \n Diagnose, troubleshoot and resolve a range of technical issues. \n \n Manage and update support tickets accurately. \n \n Escalate or take ownership of technical issues, depending on experience and level. \n \n Maintain customer IT documentation and contribute to the internal knowledge base. \n \n Deliver a professional, friendly and customer-focused support experience. \n \n Work collaboratively with colleagues to ensure issues are resolved efficiently. \n \n Support and guide junior engineers within the 2nd Line role. \n \n Occasionally visit customer sites to resolve complex or recurring issues within the 2nd Line role. \n \n Skills and Experience \n \n We are interested in hearing from candidates with experience in IT support, helpdesk or service desk environments. \n \n Knowledge of Windows desktop and server operating systems. \n \n Experience with Microsoft 365, Azure, SharePoint, OneDrive, Intune and Active Directory. \n \n An understanding of networking, including IP addressing, DHCP, DNS, switches and firewalls. \n \n Knowledge of antivirus and email security solutions, such as Sophos and Mimecast. \n \n Experience with VMware, Microsoft Hyper-V, Teams Voice, Autotask, Datto RMM or IT Glue would be advantageous for the 2nd Line position. \n \n Strong troubleshooting and problem-solving skills. \n \n Excellent communication and customer service skills. \n \n The ability to explain technical information clearly to non-technical users. \n \n A flexible and adaptable approach, with the ability to remain calm under pressure. \n \n A willingness to learn, develop and progress within IT. \n \n What’s on Offer \n \n Competitive salary of £26,000 – £40,000 per annum, depending on experience and level. \n \n Supportive and collaborative working environment. \n \n Ongoing training and professional development. \n \n Opportunities for career progression. \n \n Immediate start available. \n \n If you have experience within IT helpdesk or technical support and are looking for your next opportunity, we would love to hear from you. \n WE Talent acts as an employment agency for permanent recruitment. \n \n We are committed to creating inclusive recruitment processes and welcome applications from people of all backgrounds. We believe diverse teams bring broader perspectives, stronger ideas and better outcomes, and we encourage applications from anyone who meets the key requirements of the role. \n

Job Description: Customer Success and Support Analyst at everyLIFE Technologies \n \n Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. \n \n Position Type: Permanent \n Location: Hybrid: Farnborough head office and Remote \n Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ \n Working Hours: Full time \n Start date: ASAP \n Reporting to: Head of Customer Experience \n \n We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. \n The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. \n \n About the role \n This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. \n You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. \n You will: \n\n • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role\n, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions\n, • Ensure customers receive an easy, memorable, and valued service across all touchpoints\n, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value\n, • Troubleshoot issues live with customers, often in real-time over the phone\n, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries\n, • Provide emergency support out of hours on a rotational basis (after initial onboarding period)\n, • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems\n, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers\n, • Research and interpret application log files and user behaviour to help diagnose issues\n, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams\n, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products\n\n \n You have: \n\n • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment)\n, • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment\n, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone\n, • Experience handling challenging conversations and confidently de-escalating frustrated customers\n, • The skillset to follow up with customers and deliver timely updates on tickets and cases\n, • Experience of working in a high-performing, busy team\n, • A logical approach, with good judgment to ensure the appropriate customer outcome\n, • Initiative to resolve customer issues and provide an exceptional service\n, • The ability to manage a varied workload\n, • A desire to increase your technical knowledge\n, • Willingness to contribute ideas, innovation and team spirit\n\n \n You may have: \n\n • Experience or interest in the Care industry\n, • An inclination to keep up with developments in technology and social care\n, • Experience using Salesforce, Intercom and Jira\n, • An ambition to continuously grow and develop\n\n \n Why join everyLIFE? \n Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! \n Our mission is to create effective tools and services that release the potential of care teams. \n Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. \n We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! \n Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. \n \n Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. \n \n If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com \n Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

hackajob is partnering directly with DXC Technology to hire for this role. Job Description: DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operational Readiness Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate are required to hold DV clearance The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated services. Develop and maintain operational readiness frameworks, processes, and governance. Ensure all operational acceptance criteria are met before service go-live. Coordinate service transition activities across project and operational teams. Act as the operational readiness authority for project deployments. Service Acceptance & Governance Define and maintain Operational Acceptance Testing (OAT) requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery and support teams. Verify service desk and resolver groups have the information required to support the service. Support Model & Resource Readiness Validate support structures, escalation paths, and service ownership. Ensure monitoring, alerting, backup, recovery, and support tooling are operational. Work with technical teams to confirm operational support capability and capacity. Assess resource and training requirements for support teams. Stakeholder Management Partner with project managers, service owners, architects, engineers, and support teams. Provide readiness status reporting to senior leadership and governance boards. Communicate risks, mitigation plans, and deployment readiness recommendations. Continuous Improvement Identify opportunities to improve service transition and operational readiness processes. Support ITIL best practices and organizational service management initiatives. Analyse post-implementation reviews and lessons learned to improve future readiness activities. Required Skills & Experience Strong understanding of ITIL principles and frameworks. Previous experience in IT Service Management (ITSM) and Service Transition processes. Experience managing operational readiness or service transition activities. Excellent stakeholder management and communication skills. Experience working with infrastructure, cloud, application, and support teams. Strong risk management and problem-solving capabilities. Ability to coordinate multiple projects and priorities simultaneously. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . TPBN1_UKTJ

1st Line Support Camberley, Surrey Up to £30,000 + Excellent Benefits Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent reputation for delivering first-class IT support and solutions. They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity for someone with around 12 months' IT support experience, proven troubleshooting skills, and a genuine passion for technology and customer service. Please note: Due to the location of the role and client requirements, applicants must include their current location on their CV and be within a 45-minute commute of Camberley to be considered. What's on Offer? Salary up to £28,000 (depending on experience) Hybrid working (3 days in the office) Free onsite parking Private Medical Healthcare Ongoing training and career development Monday-Friday, 37.5 hours per weekThe Role As a 1st Line Support professional, you will be the first point of contact for customers requiring technical assistance. You will provide support via telephone, email and remote access tools, troubleshooting a wide range of IT issues while delivering excellent customer service. Working within agreed Service Level Agreements (SLAs), you will diagnose and resolve technical problems, maintain accurate support records and escalate more complex issues when required. This is a fantastic opportunity to develop your technical skills, gain exposure to a wide range of technologies and progress your career within a successful MSP environment. Key Responsibilities Provide 1st Line support for Windows desktops, laptops, hardware and software Troubleshoot hardware, software and Microsoft 365 issues Support Microsoft 365 administration, including user accounts, licences, permissions and applications Diagnose and resolve desktop, networking and connectivity issues Escalate technical issues where required Manage and update support tickets through the Helpdesk system Create and maintain user and system documentation Provide remote support and occasional customer site visits when requiredWhat We're Looking For Around 1 year's experience in a 1st Line Support, IT Support, Helpdesk or Service Desk role Hands-on troubleshooting experience with the ability to diagnose and resolve technical issues Good knowledge of Microsoft Windows Desktop Operating Systems Experience supporting Microsoft Office and Microsoft 365 Understanding of basic networking principles, including TCP/IP and DNS Knowledge of Active Directory, user accounts and permissions Excellent communication and customer service skills Ability to prioritise workloads and manage multiple support tickets A logical approach to problem-solving with strong attention to detail A proactive attitude and willingness to learnDesirable Skills Microsoft Server knowledge SharePoint experience Antivirus and backup software knowledge Printer troubleshooting experience Previous experience working within an MSP environmentExtra Information: Refer a friend and earn up to £500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

Service Desk Coordinator Job Overview: We are seeking a highly organised and proactive Service Desk Coordinator to join our friendly and supportive team. This is a key role within the business, supporting and managing our fast paced service desk operations and ensuring a smooth, efficient service for both clients and engineers. Service Desk Coordinator Key Responsibilities: Acting as the first point of contact for clients Scheduling maintenance visit requests Coordinating the dispatch of service engineers Supporting the daily diary and ensuring it is managed effectively and logistically Ensuring timely, professional and clear communication with customers Scheduling quoted works Scheduling revisits and fault call-outs Closing jobs accurately and in a timely manner Providing ongoing support to engineers Ensuring equipment and materials are ordered and allocated to jobs Service Desk Coordinator Work Schedule: The Service Desk Coordinator role is a full-time, office-based position in Camberley. Monday – Friday (excluding Bank Holidays) 08:30 – 17:00 Service Desk Coordinator Benefits: 20 leave days per annum increasing with service (Excluding Bank Holidays) Additional day off for your Birthday Free gym membership Company events Free parking Workplace Pension Scheme

Own and optimise our Microsoft 365, Azure, Entra ID, Intune, Exchange Online and SharePoint Online instances Design, implement, and support modern endpoint management solutions including Windows Autopilot v2, Microsoft Autopatch, Intune, Endpoint Privilege Management (EPM), Cloud PKI, Enterprise A

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

We are working with the leading record labels, streaming services, digital service providers, distributors, and iconic global artists who are keen to partner with us to build a global solution for physical media. This is a mid-level position suited to someone with solid technical experience who want

Wavenet Ltd in the United Kingdom is seeking a Technical Lead for their IT Service Desk, responsible for guiding the team in delivering exceptional technical support. The role emphasizes teamwork in an office environment, with benefits including health coverage, 25 days of annual leave, and access t

This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis. Previous experience working within an IT Service Desk, IT Support, Helpdesk, Technical Support or similar IT-focused support environment.

Solus - an Aviva company is seeking a 1st Line IT Engineer to join our Service Desk, serving 2,500+ users across 40+ sites. You will work with Microsoft 365, Azure, Intune and HaloITSM, handling hardware, software, and networking issues with a focus on reliable service delivery. Training and growth

Aviva plc is seeking an IT Customer Service Analyst to join the IT Service Desk on a 6-month temporary basis. You will gain exposure to a broad range of technologies in a large enterprise environment, with responsibilities including incident logging, troubleshooting, remote support, and collaboratio

A service desk mindset and ability to multitask are essential. The role requires ITIL familiarity, strong customer service, and solid knowledge of Windows 7/10, AD, and MS Office. The position offers salary between £18,000 and £22,000 per annum, plus pension, bonus and gym membership, with potenti

Frimley Health NHS Foundation Trust in Ascot is hiring a Band 4 IT Service Desk Analyst for a permanent, full-time role (37. You will be the first point of contact for IT support, delivering professional, courteous assistance to clinical and administrative colleagues across multiple sites. Based on-

NHS is seeking an enthusiastic ICT Operations Junior Service Desk Analyst to join the Service Desk team. The role involves handling high volumes of incoming calls, recording details in the IT service management system, and providing basic technical support while collaborating with ICT teams to resol

Are you passionate about technology and delivering outstanding customer service? We are looking for a proactive and customer-focused IT Service Desk Analyst to join our IM&T team and play a vital role in supporting the delivery of high-quality healthcare services. Experience of Call Centre/Helpdesk/

With a focus on teamwork and continuous improvement, you'll be part of an inclusive culture that values diversity and provides a competitive salary, unlimited holiday allowance, and ongoing professional development opportunities. Waterstons Limited is seeking a Service Desk Engineer in North East En

The position offers 21k salary with 25 days holiday, pension, and opportunities for training; the role is based in Derby with accessible travel from surrounding areas. Ascent People Ltd is seeking a 1st Line IT Support / Service Desk Analyst in the West Midlands region. The role focuses on deliverin

Interaction Recruitment is seeking a Romanian-Speaking Service Desk Adviser to provide first-line IT support to clients. Full training is provided, plus potential for progression within the growing IT team. The position offers a competitive pay rate of £14.

Fujitsu Digital Age Assurance is seeking a Service Desk Analyst based on-site in Bracknell to provide first-line IT support for a secure environment. The role requires experience in 1st line service desk, solid customer service, and familiarity with Windows 10/11, M365, and AD password resets. ITSM

Edwards & Pearce is seeking an IT Service Desk Engineer to join their dynamic IT team in Lincoln. The successful candidate will provide first-contact resolution for IT issues while ensuring desktop and network operations run smoothly. With 2-3 years of experience in IT support, your role will involv

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites. You’ll work closely with 1st, 2nd and IT Field Engineers, contribute to onboarding/offboarding, and help improve processes with documentation and knowledge sharing,. The r

Solus Accident Repair Centres in the United Kingdom is seeking a 1st Line IT Engineer to join our Service Desk, the first point of contact for over 2,500 users across 40+ sites. Join a collaborative team using Microsoft 365, Azure, Intune and HaloITSM, with varied work across hardware, software and

Opus Perm is seeking an IT Service Desk Analyst in Ipswich with a hybrid work model. You will be the first line of IT support, handling incidents and service requests via phone, email, and ticketing systems, aiming for quick resolutions and continuous service improvements. The role requires about 1

The ideal candidate has prior experience in a First Line Service Desk, strong Microsoft 365 administration skills, experience with IT ticketing systems, and a customer-focused approach with a commitment to. Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Anal

This is an on-site position focused on assisting users efficiently, with a commitment to equal opportunities. A leading IT support company in the United Kingdom is seeking a Service Desk Analyst to resolve complex support cases and provide Level 1 and Level 2 support. The ideal candidate has experie

Spectrum IT Recruitment is assisting a large national UK client to hire a Contract Service Desk Lead for an initial 3-6 month on-site assignment in Portsmouth, Hampshire. The role requires working 4 days per week onsite with occasional travel to London head office, and engagement via Umbrella compan

Join a collaborative team focusing on Microsoft 365, Azure and HaloITSM, with opportunities to expand your skills as the Service Desk grows. Solus Accident Repair Centres is seeking a 1st Line IT Engineer to join our Service Desk. You will be the first point of contact for 2,500+ users across 40+ si

An exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. As an IT Service Desk Engineer, you will be the first point of contact for IT related issues and technical support within the business. Excellent verbal and written communi

Alcidion is seeking a proactive Service Desk Analyst to join our UK Service Desk team. You will provide technical and functional support across our Alcidion product suite, triaging incidents and ensuring resolution within SLAs in a healthcare environment. You will collaborate with cross-functional t

Coordinate the service desk, prioritizing and resolving customer inquiries efficiently. This role supports the Service Delivery Manager, manages ticket workflows, ensures SLA adherence, and handles first-line escalations.

The position offers a base salary range of $172,000–$202,500 plus benefits including generous PTO and a 401(k) match.

This is an excellent opportunity for someone with a strong IT or technical background who enjoys working with data, databases, and process improvement. Familiarity with reporting or workflow to. A growing specialist consultancy within the housing and property sector is looking for a Junior / Interme

We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. Clear opportunities to progress your career with Wilderness Way. With only 10

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

This position is ideal for someone with a strong interest in IT, excellent problem-solving skills and a desire to work in an educational setting that values reliability, professionalism and high-quality service. Experience in IT support, Helpdesk or technical services role (school experience desirab

Juggle the daily flow of support requests against your commitments on longer-running IT projects. At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holi

Key Responsibilities for the IT Systems Engineer: Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products Building, Configuring and Troubleshooting VMware Assist with the administration of no

Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via BUPA ~ Life assurance ~ Pension scheme (we contribute 5%) ~ Enhanced family leave (e. We run a modern, cloud-first setup, so the job stretches well beyond the helpdesk

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv

At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. Competitive salary ~ 25 days holiday ~ Sea-front office with bi-weekly massages and free snacks ~ Private medical insurance via B

We are working with the leading record labels, streaming services, digital service providers, distributors, and iconic global artists who are keen to partner with us to build a global solution for physical media. This is a mid-level position suited to someone with solid technical experience who want

Act as the escalation point (3rd line) and go-to expert for the wider IT Service team. At least 4 years working in IT support or helpdesk roles, including time as an escalation point, and confident supporting both macOS and Windows in a business setting. We run a modern, cloud-first setup, so the jo

Technical Support Engineer - Boilers & Renewables in Stoneyford, Lisburn (BT28), BT28 | Mitchell Maguire Search Search These jobs were popular with other job seekers Technical Support Engineer - Boilers & Renewables Mitchell Maguire Belfast (BT1), BT1 From £40,000 to £45,000 per annum Comprehensiv