Senior Claims Adjuster - Financial Lines
20 days ago
City of London
Senior Claims Adjuster - Financial Lines My client is looking for an experienced (Senior) Financial Lines Claims professional with strong experience, handling a broad range of claims including (but not limited to) Professional Indemnity (PI), Financial Institutions (FI), Directors & Officers (D&O), and Cyber. US claims experience and strong ECF2 knowledge are essential, and the ideal candidate will have gained their experience within a Lloyd’s Syndicate or Law Firm environment. Key Responsibilities • Adjust, manage, and settle claims in line with delegated authority levels and in accordance with the Company’s Claims Management Policies, Procedures, Claims Philosophy, and Reserving Protocol., • Proactively manage the Company’s claims exposure, ensuring alignment with the prevailing legal and regulatory framework., • Safeguard the Company’s financial interests by validating claims payments and maintaining appropriate and accurate reserving levels., • Deliver a prompt, efficient, and professional service to customers, ensuring adherence to Treating Customers Fairly principles., • Communicate material losses, emerging trends, and significant claims developments to relevant internal and external stakeholders., • Ensure effective collaboration between Claims and all relevant internal departments., • Maintain compliance with the Company’s claims philosophy, minimum standards, and individual authority limits., • Manage claims efficiently from notification to conclusion, ensuring service level agreements are consistently met across paper and electronic submissions., • Appoint, instruct, and oversee external service providers, developing and implementing appropriate claims resolution strategies., • Liaise effectively with brokers, co-insurers, reinsurers, and insureds on all claims-related matters., • Ensure claims records are accurate, complete, and up to date on internal systems, including the effective management of workflows across electronic claims platforms., • Work closely with Senior Management and Underwriting teams to support the smooth and effective operation of the business., • Support broader claims management activities, including open claims reviews, reserving and reinsurance analysis, reinsurer engagement, and ad hoc projects as required., • Participate in ongoing professional, technical, and career development training, both internally and externally., • Collaborate with internal functions such as Underwriting, Actuarial, Risk, Finance, and Compliance to support effective claims management., • Attend internal meetings and committees as required., • Undertake any other reasonable duties consistent with the skills, experience, and seniority of the role.