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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 1 día
    £17–£17.5 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Operations Supervisor
    Operations Supervisor
    hace 15 días
    £3800–£4800 mensual
    Jornada completa
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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  • Head Tennis Coach
    Head Tennis Coach
    hace 2 meses
    £36–£50 por hora
    Jornada completa
    Molesey

    We are seeking an experienced and inspiring Head Coach to lead our coaching programme and drive the development of athletes and coaching staff. The successful candidate will be responsible for setting the overall coaching vision, fostering a high-performance and inclusive environment, and ensuring the delivery of exceptional training programmes. This is a leadership role with the opportunity to shape athlete development pathways, mentor coaches, and promote a strong culture of teamwork, discipline, and sportsmanship. The Head Coach will play a pivotal role in enhancing performance standards, building confidence across all levels, and promoting healthy, active lifestyles within the organisation and wider community. Responsibilities • Lead the design and implementation of a comprehensive coaching programme aligned with organisational goals, • Oversee and support coaching staff, providing mentorship, guidance, and performance feedback, • Plan and supervise high-quality training sessions tailored to varying skill levels and development pathways, • Monitor athlete and team performance, using insights to drive continuous improvement, • Establish a positive, inclusive team culture that promotes respect, accountability, and sportsmanship, • Coordinate team selection, competitions, and events, ensuring effective organisation and execution, • Ensure all coaching activities comply with safeguarding, health and safety, and organisational policies, • Manage and maintain equipment, facilities, and resources, reporting and addressing any issues, • Maintain accurate records of athlete progress, programme outcomes, and team performance, • Act as a key representative of the organisation, building relationships with stakeholders, parents, and the wider community Qualifications • Proven experience in a senior coaching or leadership role within sport or physical education, • Strong technical knowledge of relevant sports disciplines and advanced coaching methodologies, • Demonstrated ability to lead, mentor, and develop coaching staff, • Excellent communication and interpersonal skills, with the ability to inspire and motivate diverse groups, • Highly organised with strong planning and programme management capabilities, • Relevant coaching certifications or qualifications are desirable, • A strong commitment to athlete welfare, development, and safeguarding standards, • Passion for sport, performance development, and community impact, • Flexibility to work evenings, weekends, and during competitions or events as required This role presents an exciting opportunity for a motivated leader to make a lasting impact on both athlete development and coaching excellence. The ideal candidate will bring professionalism, vision, and a strong commitment to creating a supportive and high-performing environment. Job Types: Full-time, Part-time Work Location: In person

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