Trabajos leadership coach en LiverpoolCrear alertas

Supervisor | Liverpool | £28-30,000We have an exciting opportunity for a Supervisor to join a well-known brand celebrated for products that inspires performance, passion, and active lifestyles. This is the perfect role for a motivated retail leader who thrives in a fast-paced, energetic environment and is passionate about delivering exceptional customer experiences.As Supervisor, you'll play a key role in supporting the management team, leading by example on the shop floor, and helping to drive performance while creating an inspiring environment for sports enthusiasts and athletes alike.What You'll Do as a Supervisor:Motivate, and coach team membersDeliver high standards of visual merchandisingPassion for amaxing serviceConfidence and passion to speak to customers to drive salesStock management experienceSupport the Store Manager, Assistant Manager and Stock ManagerHelp create a positive, energetic team culture focused on service excellence and results.About You - Our New Supervisor:You'll be a confident and commercially aware retail team leader with experience supporting or supervising a team in a fast-paced environment. Passionate about sport and fitness, you understand how to create an engaging and memorable customer journey for customers of all levels.What we want in this amazing Supervisor role :Ambition to progressExperience in a retail leadership role (Senior Sales, Key Holder, Supervisor)Excellent visual merchandising skillsAble to support the Senior Retail Management teamMust be hands onPositive, energetic, engaging and drivenWhy Join as a Supervisor?This is a fantastic opportunity to step into a key leadership role within a thriving and growing business synonymous with quality and service excellence. You'll get the following in return:Competitive salaryBonus potentialGenerous staff discountClear progression opportunitiesOngoing development and trainingOur client is expanding rapidly and opening new stores - this is the perfect time to join the journey.Apply now to take the next step in your retail career as a Supervisor with an ambitious and growing brand.BH36476TPBN1_UKTJ

Audit & Accounts Director / Partner - Liverpool £market rate/negotiable - depending on experience and client-base following Audit & Accounts Director / Partner Description: Vaisto Recruitment is working in Partnership with a mid-tier accountancy practice, in their search for an Audit & Accounts Director / Partner to join their established Liverpool office. You will be responsible for playing a lead role in the continued growth of this successful practice, working alongside the Liverpool Partners and wider Partnership team. The ideal candidate will be a Director, or Associate Director, ready to take a step up. Ideally you will have extensive experience in general practice, working with a mixed portfolio of audit and accounting clients. Benefits: ·An opportunity to make this newly created role your own, with unrivalled opportunity for progression ·Flexible and hybrid working ·Generous holiday entitlements and wider benefits package (including company pension, enhanced maternity/paternity leave, financial planning services, health and wellbeing programmes, private medical insurance) ·Salary is commensurate to experience and will depend on the value of portfolio you have experience in managing, alongside your network, potential client following and business development capabilities Audit & Accounting Director / Associate Director Key Responsibilities: ·Lead and oversee audit and accounting engagements, ensuring compliance with regulatory requirements and professional standards. ·Develop and maintain strong client relationships, acting as a trusted advisor and providing strategic advice on financial and business matters. ·Drive business development initiatives, identifying opportunities to expand the client base and enhance service offerings. ·Collaborate with firm leadership to develop and implement strategic plans, goals, and initiatives to drive growth and profitability. ·Lead, mentor and coach team members, fostering a culture of excellence, collaboration, and professional development. ·Stay abreast of industry trends, regulatory changes, and best practices, and leverage this knowledge to enhance service delivery and client satisfaction. Audit & Accounts Director / Partner - Essential Skills and Experience:- Proven experience in managing a client portfolio at Senior Manager or Director level within an accounting practice. - Demonstrable success in business development and client acquisition. - Strong leadership capabilities with the ability to mentor and guide a team. - Exceptional communication and interpersonal skills, ensuring effective client relations. - A professional accounting qualification (ACA, ACCA, or equivalent) Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me (who is not already registered) as a thank you will receive a voucher up to the value of £1000.Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specialises in permanent and contract practice assignments including: - Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior - Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate - Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior - Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior - Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A - Payroll Bureau - Practice Managers

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. We are looking for a dynamic and results-driven Associate Director Sales based in Southern UK to lead our Ophthalmology Key Account Management team. You will be responsible for managing the FOTE product portfolio, delivering commercial targets, developing a high-performing sales team, and executing strategic account plans to accelerate business growth. This is an exciting opportunity to make a measurable impact within a fast-paced, purpose-driven organisation. What you will do • Deliver national sales, market share, and profitability targets for the FOTE product portfolio through effective leadership and team performance., • Develop and implement high-performance salesforce management processes to drive consistent results., • Champion the Santen Selling Model (ENGAGE) and ensure its effective execution across all customer interactions., • Partner cross-functionally with Marketing, Medical Affairs, Market Access, Finance, and the National Sales Manager to align on strategy and objectives., • Lead and develop the Ophthalmology Key Account Management team, setting clear goals and priorities., • Recruit, onboard, and coach team members, fostering continuous development and a culture of excellence., • Conduct regular performance reviews, providing actionable feedback and development support., • Ensure full compliance with ABPI Code of Practice and internal company policies in all sales activities., • Manage budgets, monitor team expenses, and leverage CRM data to optimise performance and execution. What you will bring to the role • Degree-level education or equivalent experience; additional qualifications in business, marketing, or management are desirable., • Proven experience in and a strong understanding of local healthcare systems, prescribing, and reimbursement processes. Opthalmology experience would be an advantage., • Successful track record in line management and field coaching, with the ability to inspire and develop high-performing teams., • Demonstrated success in delivering commercial results through effective leadership and strategic execution., • Excellent business acumen and commercial awareness, with strong negotiation and analytical skills., • Ability to work effectively in a matrix organisation, collaborating with multiple internal and external stakeholders., • Exceptional interpersonal skills and emotional intelligence, adaptable to diverse communication styles., • Strong organisational skills, resilience under pressure, and a proactive “can-do” attitude., • Proficiency in CRM systems and Excel, with excellent verbal, written, and presentation skills. Grow your career at Santen A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law. If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

Description Swoon was founded in 2012 to create distinctive designs that owners will want to keep forever and a lofty goal to spark home obsession everywhere. We design original pieces in-house, and our innovative NPD process quickly discovers the next trend. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially. Our business model cuts out expensive overheads like shops and overstocked warehouses, making our prices affordable. Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started… The Head of Finance oversees the entire finance function, from strategic FP&A and long-term planning to day-to-day management accounting, treasury, and reporting. As the financial conscience of the business, you will act as a key gatekeeper for capital allocation and a trusted senior partner to the co-founders and leadership team. Leading a capable finance team, you will provide robust control and constructive challenge to operational leads. You will set the budgets within which they operate, approve capital expenditures, and validate the commercial logic of key business decisions to ensure strong financial governance as Swoon continues to scale. Financial Planning, Forecasting and Reporting • Strategy & Planning: Own the annual budget, quarterly reforecasts, and three-year strategic plan. Build robust, ground-up models that connect commercial drivers to financial outcomes., • Reporting: Manage the monthly management accounts, board packs, investor reporting and FP&A reporting., • Trading Cadence: Oversee the weekly trading rhythm with marketing and merchandising; challenge plans and ensure every promotional or marketing spend has a clear business case., • Cash Flow: Maintain weekly direct/operational cash flow forecasts and three-way model. Galvanise the internal team to execute the cash roadmap., • BI & Insights: Develop an FP&A reporting suite within Sigma to ensure the business stays on track against targets. Operational Finance, Treasury and Day-to-Day • Financial Integrity: Oversee the monthly close, balance sheet reconciliations, and the integrity of all board-level data., • Treasury: Run payment run, manage banking relationships, debt facilities, covenant reporting, and lender communication., • Compliance: Oversee VAT, payroll, and statutory filings; manage the year-end and external audit processes., • Operations & HR: Oversee business insurance and annual renewals. Bring financial rigor to people-related decisions, including payroll, compensation, and benefits., • Leadership: Lead, coach, and prioritise the finance team, building capabilities to scale alongside the business., • Payment stack: own statutory reporting and relationship with payment providers Strategic Finance and Business Partnering • Commercial Advisor: Serve as a strategic partner to the co-founders, providing analysis and guidance on major commercial decisions, partnerships, new ventures, and CAPEX investments., • Merchandising Controls: Uphold guardrails for inventory management, including budgets, stock investment, intake margin, clearance pricing, and markdown strategies., • Working Capital: Set and enforce rules-based working capital frameworks, including CM3 floors, discontinuation thresholds, and cash recovery targets., • Margin: partner with the B&M and operations teams to drive continuous improvements in the "Margin Stack" from factory to front door., • Funding: Lead funding discussions with existing and prospective lenders., • CAPEX Governance: Evaluate all tech CAPEX projects against projected ROI and rigorously review the tech roadmap budget. Controls, Governance and Risk • Control Environment: Continuously evolve the financial control environment, including payment authorisation, segregation of duties, and procurement controls., • Planning Cycle: Support the co-founders with the quarterly OKR-based planning cycle to ensure cross-functional alignment with profitability and cash targets., • Risk Mitigation: Proactively identify, model, and mitigate financial risks, such as supply chain disruption, pricing pressure, partner concentration, FX volatility, and working capital seasonality. Requirements Essential • Qualifications: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with 7+ years of experience., • Breadth: Proven track record leading or working within the full finance function, encompassing FP&A, management accounting, treasury, and statutory reporting., • Commercial Acumen: Strong instincts developed in a consumer-facing, high-growth environment (e-commerce, retail, hospitality, or DTC)., • Controls & Governance: Demonstrable experience in designing, implementing, and managing robust financial controls., • Business Partnering: Ability to build credibility with non-finance functions and challenge leadership constructively., • Technical Proficiency: Advanced financial modelling and forecasting skills; comfortable building complex models from scratch and comfortable with 3 way financial modelling., • Hands-on Leadership: A strategic thinker who is unafraid to "roll up their sleeves" during month-end; comfortable working directly with the numbers. Strongly preferred • Experience in a multi-channel business (Direct-to-Consumer + Wholesale)., • Familiarity with retail / merchandising finance, including stock investment economics and markdown management., • Proficiency with modern BI tools (e.g., Sigma)., • Experience working with or reporting to a strategic board—specifically understanding the standard required by institutional partners., • Prior experience in the furniture, homeware, or interiors sectors. Benefits Compensation & Benefits • Competitive salary, • Share options programme, • Profit share scheme, • Wellbeing allowance, • Pension scheme, • Private medical cover for you and your family Holidays, working environment and other perks • 27 days holiday rising to 30 with tenure, • 4 months of summer hours finishing at 1 PM on a Friday (we’re currently trialling rolling this out permanently!), • Free furniture on each anniversary of employment, • Friends & family discount of 20%, • Remote working 4x days per week

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer. ● Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

Peripatetic Service Manager South of England Head offices in: York & Burgess Hill Up to £54,075 per annum DOE | 35 Hours per Week Do you thrive on improving services, developing teams, and driving positive change? Are you an experienced Service Manager, Registered Manager, Operations Manager, or Regional Manager who enjoys stepping into services, identifying opportunities for improvement, and helping teams achieve their full potential? Do you have a track record of improving quality, strengthening compliance, developing people, and delivering excellent outcomes within health, social care, rehabilitation, or complex care environments? If so, Brainkind would love to hear from you. The Opportunity Brainkind is seeking an experienced and improvement-focused Peripatetic Service Manager to support services across the South of England. This is a highly visible and influential role, providing operational leadership and hands-on support to services during periods of transition, leadership absence, service development, quality improvement initiatives, and organisational change. Rather than being permanently based within one service, you'll work across a variety of specialist settings, partnering with local leadership teams to improve performance, strengthen culture, enhance quality standards, and ensure the people we support receive the very best care and rehabilitation outcomes. This role is ideal for someone who enjoys variety, problem-solving, relationship-building, and making a measurable difference. Why Join Brainkind? Brainkind is one of the UK's leading charities supporting people with acquired brain injuries and neurological conditions. Through specialist assessment, rehabilitation, and care services, we help individuals rebuild independence, confidence, and quality of life following life-changing injuries and illnesses. As a Peripatetic Service Manager, you'll have the opportunity to influence multiple services, support talented teams, and play a key role in driving continuous improvement across the organisation. Key Responsibilities • Provide operational leadership and management support across services throughout the South of England., • Support services during management vacancies, organisational change, and periods of transition., • Identify opportunities for improvement and implement sustainable solutions that enhance service quality and performance., • Coach, mentor, and develop managers and leadership teams to achieve operational excellence., • Ensure compliance with CQC regulations, safeguarding responsibilities, and organisational governance requirements., • Monitor and improve quality standards, service performance, and regulatory outcomes., • Work collaboratively with clinical and operational leaders to support service development initiatives., • Support workforce planning, recruitment, retention, and team development activities., • Lead on action plans following audits, inspections, incidents, or performance reviews., • Promote a positive, person-centred culture focused on rehabilitation, recovery, and outcomes. About You We're looking for an experienced operational leader who combines strong people skills with a passion for service improvement. You'll be confident stepping into new environments, building credibility quickly, supporting teams through challenges, and driving meaningful change. You will ideally have: • A UK registered Clinician (NMC or HCPC registered), • Previous experience as a Registered Manager, Service Manager, Operations Manager, Regional Manager, or equivalent leadership role., • Experience within health care, social care, rehabilitation, neurological services, complex care, or related sectors., • Strong knowledge of CQC regulations, quality standards, safeguarding, and governance requirements., • Demonstrable experience improving service performance and quality outcomes., • Experience leading and developing high-performing teams., • Excellent communication, coaching, and stakeholder management skills., • A proactive and solutions-focused approach to leadership., • Willingness and ability to travel across the South of England as required. What You'll Gain, • The opportunity to make a genuine impact across multiple specialist services., • A varied and rewarding leadership role where no two days are the same., • The chance to work alongside experienced clinical and operational professionals., • A supportive organisation committed to continuous improvement and innovation., • The opportunity to help transform lives through specialist rehabilitation and care. Location South of England Salary Negotiable: starting from £54,075 per annum DOE Hours 35 hours per week If you're an experienced service leader who enjoys improving services, developing people, and delivering positive change, we'd love to hear from you.

Production Manager – Food Manufacturing Location: Liverpool Role: Onsite and F/T Salary: Competitive About the Company: Our client is a leading food manufacturer and distributor based in Liverpool, supplying major national retailers, large food service organisations, and blue-chip customers. With significant growth over recent years and ambitious plans for the future, this is an exciting opportunity to join a successful business where you can make a real impact and build a long-term career within the food manufacturing industry. We are looking for an experienced Production Manager to take ownership of a key production area, driving operational excellence, continuous improvement, and high standards across Health & Safety, Quality, Cost, and Performance. The Role: As Production Manager, you will be responsible for leading and developing a high-performing production team, ensuring customer demands are met while driving efficiencies, reducing waste, and embedding a culture of continuous improvement. You will have full ownership and accountability for your production area, managing day-to-day operations while identifying opportunities to improve processes, performance, and productivity. Key Responsibilities: • Drive Health & Safety, Quality, Cost reduction, waste reduction, and operational performance across production areas, • Take full ownership and accountability of the production department, • Monitor production output and ensure delivery against business requirements, • Plan workflows, resources, and labour requirements in line with demand, • Review team performance and identify training and development opportunities, • Motivate, coach, and develop teams to improve engagement and efficiency, • Maintain and report on key performance indicators (KPIs) and monthly production performance, • Lead and deliver change initiatives within the department, • Work closely with Materials and Production Planning teams to optimise production flow, • Drive continuous improvement projects and operational excellence initiatives, • Manage budgets and resources in line with business expectations About You: You will be an experienced Production Manager or Operations professional with a strong background within food manufacturing and a proven track record of leading teams within a fast-paced environment. You will have the ability to influence change, improve performance, and develop a positive team culture while maintaining high standards of quality and compliance. Candidate Requirements: • Strong background in food manufacturing with experience across Supply Chain, Warehouse, and Transport operations, • Proven production management experience, • Experience managing teams of 100+ employees, • Strong leadership skills with the ability to manage challenging environments and drive long-term development, • Demonstrable experience delivering operational change and improvement initiatives, • Confident working independently with the ability to influence and create change, • Experience managing return-to-work processes and disciplinary procedures, • Proven ability to create and deliver KPIs and service delivery improvements for customers, • Strong knowledge of BRC standards and food safety compliance requirements, • Excellent written and verbal communication skills, • PC literate with strong knowledge of inventory systems, MRP, and performance measurement tools, • Results-driven with a commercial mindset This is a fantastic opportunity for an ambitious Production Manager looking to join a growing food manufacturing business and play a key role in shaping future success.

Baa Bar Group is a long-established leader in the Northern hospitality industry, with venues that are considered institutions in Liverpool’s bar and clubbing scene. The group operates five bars and restaurants across Liverpool, including Baa Bar, Deluca's and Frederiks, all in central, high-footfall locations. Its sites draw both local regulars and visitors from outside the city, contributing significantly to the regional visitor economy. Baa Bar Group is looking for an exceptional People & Culture professional to build and lead our first dedicated People function. This is a rare opportunity to join a thriving, independent hospitality business that includes Baa Bar, Frederiks and DeLuca's. We're growing, investing in our people and creating the leadership, culture and systems that will support the next stage of our journey. This isn't about fixing a broken culture. It's about building on a strong one. We're looking for someone who can: • Develop a practical People Strategy that supports business growth., • Grow and retain great talent whilst attracting exceptional new people., • Coach and develop managers to become confident leaders., • Create meaningful employee engagement, recognition and career development., • Ensure HR compliance and best practice across the group., • Build a culture where people genuinely enjoy coming to work. You'll probably have experience as a Senior HR Manager, HR Business Partner or People & Culture Lead, with excellent knowledge of UK employment law and a passion for developing people. Hospitality or multi-site experience would be an advantage, but above all, we're looking for someone who is commercial, pragmatic, people-focused and able to make a real impact in a growing business. The Role • Part-time – 2 - 3 days per week, • Liverpool-based across our venues, with flexibility for remote project work, • Employed or self-employed/consultant arrangements considered, • £50,000 PA pro-rata If you're excited by the opportunity to build something meaningful and leave a lasting legacy in a successful, ambitious hospitality business, we'd love to hear from you. To apply For the full Application Pack, including the complete job description, person specification and information about our recruitment process, please email recruitment@baabar.co.uk When you are ready to apply, please send your CV together with a covering letter explaining why you're interested in the role and how your experience meets the essential criteria to the same email address.

Senior Health, Safety, Quality and Compliance Manager Liverpool Permanent £63,615 - £70,684 plus benefits We are delighted to have exclusively partnered with Liverpool Experience Campus, a leading events and venue organisation to recruit a Senior Health, Safety, Quality & Compliance Manager. This is a high-impact role, offering the opportunity to shape and drive HSQC strategy across a diverse, fast-paced environment including live events, venues, and food & beverage operations. Reporting to the COO, you will act as the organisation’s subject matter expert, leading on all aspects of health, safety, quality and compliance. You’ll work closely with senior leadership to ensure safe, compliant and high-quality operations across the business. The Senior Health, Safety, Quality and Compliance Manager will be responsible for: • Leading HSQC strategy, frameworks, and continuous improvement initiatives, • Providing expert advice to the Board and senior stakeholders, • Overseeing audits, risk management, and incident investigation, • Driving best practice across events, venues, and F&B operations (including HACCP), • Acting as the key liaison with external regulators and authorities, • Building a strong, proactive safety culture across the organisation The Senior Health, Safety, Quality and Compliance Manager will have: • A diploma or degree level qualification in Health and Safety, • Experience working in events management, public venues or locations with high public footfall, • Line management experience and the ability to coach, mentor and support others, • Proven ability to influence at all levels Vacancy Reference: PR/029234 Vacancy Owner: Nathan Thompson | nathan.thompson@shirleyparsons.com | (+44) 7725 258687

Senior Service Delivery Manager – Liverpool Renowned law firm is seeking a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO and Head of Liverpool and support the Liverpool office’s operations. This role will support the COO and Business Professional functions • Salary to £100,000, • Hybrid working, • Fantastic employee benefits Senior Service Delivery Manager – Liverpool key Responsibilities: • Support the COO and Head of Liverpool office in the management of the Liverpool office and the forward-looking strategy for the Liverpool office. Research various entities using a variety of internal and third-party resources., • Act as a trusted adviser and thought partner to the COO and other senior stakeholders on matters of operational performance, people, and change in respect of the Liverpool office., • Foster effective working relationships with fee-earners, and business professionals across the Liverpool office, maintaining a visible and accessible leadership presence. Leading on internal networks within the office., • Support functions with service standards, turnaround times and client satisfaction as required., • Change and integration support – acting as a Liverpool anchor for integration implementation and cross border alignment., • Act as the primary point of contact for office-wide operational matters, client visits and internal visits, town halls, working closely with practice group leadership, support function heads, and the COO to address issues proactively and decisively. Senior Service Delivery Manager- Liverpool Skills & Requirements: • Significant progressive leadership experience in operational or business services management within a professional services environment., • Ability to work at pace across a diverse portfolio., • Proven track record of leading and designing projects across a variety of disciplines, operational change programmes, with the ability to translate high-level objectives., • Strong experience of leading and developing teams, with the ability to motivate, coach, and hold people accountable in equal measure., • Solid understanding of AI-enabled tools and workflow automation, with practical experience of embedding technology-driven change into operational teams and processes., • Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders., • Strong analytical and problem-solving capabilities, with a disciplined, data-informed approach to operational decision-making.

About the Company Are you passionate about developing people, shaping culture, and creating learning experiences that genuinely impact business performance? An exciting opportunity has arisen for an experienced Learning & Development Manager to join a growing, people-focused organisation at a pivotal stage of its development. This is a leadership role with the opportunity to influence strategy, drive change, and help shape the future capability of a diverse and ambitious workforce. About the Role Reporting directly to the Learning & Development Director, you will lead a dedicated L&D team while partnering with senior stakeholders across the business to deliver a learning agenda that supports both immediate priorities and long-term growth. Responsibilities • Develop and deliver a strategic Learning & Development roadmap aligned to business objectives, • Lead, coach and develop a high-performing L&D team, • Design and implement engaging learning programmes across technical, leadership and professional development areas, • Partner with senior stakeholders to identify capability gaps and future workforce requirements, • Manage external learning providers and training partners, • Drive innovation through digital learning platforms and emerging technologies, • Measure learning effectiveness through data, analytics and ROI reporting, • Oversee learning budgets, supplier spend and Apprenticeship Levy management, • Ensure compliance, governance and mandatory training requirements are effectively managed Qualifications We're looking for an experienced Learning & Development professional who combines strategic thinking with strong delivery capability. You will ideally possess: • CIPD Level 5 or above (Chartered CIPD desirable), • Experience leading Learning & Development functions or teams, • A proven track record of designing and implementing successful learning strategies, • Strong stakeholder management and influencing skills, • Experience working with leadership teams to drive organisational capability, • A data-driven approach to measuring learning outcomes and business impact, • Knowledge of digital learning platforms and modern learning methodologies, • Strong commercial awareness and project management capability Why Apply? This is a rare opportunity to join an organisation that genuinely invests in its people and recognises Learning & Development as a strategic business function. You'll have the opportunity to shape the learning agenda, influence senior stakeholders, develop future leaders, and play a key role in building a culture of continuous improvement and professional growth. If you're looking for a role where you can make a visible impact and help shape the future of a growing business, we'd love to hear from you. Caroline Kingsley M: 07768 381831 E: caroline@kingsleyrecruitment C: Or book a _

This is an exciting new opportunity to join a reputable ship owner. The role can be based in either Liverpool or Hull. The Crewing Manager is responsible for the effective management of all crewing activities for the company's fleet, ensuring that vessels are manned with qualified, competent, and compliant seafarers in accordance with company policies, international maritime regulations, flag state requirements, and client expectations. The role ensures the safe, efficient, and cost-effective deployment of personnel while maintaining high standards of crew welfare, retention, and performance. Responsibilities include: • Guide and coach the Crew Coordinators, • Coordinate and monitor the setting up and maintaining of a short and long term crew planning, to ensure effective and efficient operations and optimal use of available crew, • Ensure planning and changes are clearly communicated to the fleet and involved personnel, • Ensure transport and accommodation are arranged if and when required, • Coordinate recruitment of vessel personnel, • Ensure new personnel receives the required safety induction when embarking for the first time, • Ensure required documents (seaman’s book, medical, training) are up to date and arrange renewal if and when required, • Organise training, courses and education for crew, • Organise captain’s meetings and coordinate succession planning, • Liaise with and support the HR and Operations departments, • Maintain good relationships with the works council and participate in negotiations (e.g. about yearly schedules), • Manage and update the personnel database and ensure data (mutations, illness, timesheets etc.) is processed correctly and in time Experience Required: • Previous experience in crew management within a ship-owning, ship management, or maritime services company., • Strong knowledge of STCW, MLC 2006, ISM Code, and maritime employment regulations., • Experience managing multinational crews across multiple vessel types., • Proficiency in crewing management software and Microsoft Office applications., • Strong leadership and people management skills., • Excellent organizational and planning abilities., • Must have the right to work in the UK to be considered. This is an office based role so you must live in commutable distance to either Liverpool or Hull or be prepared to relocate

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Are you a Senior Software Engineer with experience in C# or java? Are you looking for an opportunity to be a technology disruptor / change maker in your role? Do you want a remote-first role at a company that lets you be in control of your own time? We've been exclusively retained by our client, a well loved household name, known for the award winning delivery in the B2C space, to help them with their search for a Senior Software Engineer. You will be working on their core technology, which links the every day user experience to back end B2B suppliers. This is mission critical software for this business. At the crux of the successful applicant is a Senior Software Engineer who sees a programming language as a tool to address a challenge, rather than being hung up on the tooling itself. You'll have the ability to work with your peers to choose the best tool for the job, so if it's better to run with Go or Rust over what's in place already, with the buy-in of the tech leadership you'll have their full support to implement. Essential skills for the role:- • Minimum 6 years' experience working as a senior software engineer with C#. We'd also be interesting in speaking with java engineers who would be comfortable making the switch to C#., • Minimum 6 years' experience working with cloud technology, ideally AWS, though other cloud techs are also of interest, • Comfortable developing APIs / RESTful, • Full ownership of your code, we're looking for this across the SDLC from TDD, through to CI/CD pipeline implementation and monitoring, • The ability to build systems that scale! This client is anticipating 3x growth, the platform already supports billions of transactions a day. We're also looking for emerging leadership qualities, as evidenced in your ability to coach and mentor those around you. Benefits This is a hybrid role which will require your in-office attendance 2-3 days a month. The client is open to applicants living anywhere in the UK, but not overseas. You'll also get: • 25 days holiday plus your birthday off, • Generous company discounts (we can't tell you what these are in an ad, but they're a crowd-pleasing perk, to say the least), • Flexible working hours (with core team hours of 10am - 4pm), • Enhanced maternity, paternity, shared parental leave and adoption pay, plus other family friendly support, • Employee Assistance Programme and free access to counselling, • Health Plan, • Company Sick Pay scheme, • Regular wellbeing events, • Gym discount, • Share Incentive Plan (SIP), • Death in Service cover, • Onsite subsidised coffee shop and onsite bar, • Cycle to Work scheme, • And more! If you are into developing resilient, high volume trading systems, that integrate seamlessly into RESTful endpoints with an underlying design built to scale we'd love to hear from you. Interested candidates are encouraged to apply. Promising applicants can be assured of a response within 24 hours, to include full details of the role and the excellent benefits package on offer. TheDifferenceEngine is a recruitment agency working exclusively in support of our client.

Location: UK (Remote) Department: Engineering Hours: Full-time Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, Porto. As a Data Engineer in this role, you will be responsible for building core infrastructure software (pipelines, APIs, data modelling) as part of our client's data platform team. Your work will include instrumenting systems for performance, and enhancement throughout. You will work on ensuring these data offerings are to various internal & external stakeholders using secure authentication patterns. Your role will include choosing and implementing the appropriate technologies for scaling data access patterns, batch processing, and data streaming for soft real-time consumption while considering the unique domain knowledge of the client's business. As a senior collaborator on the team, you will coach & mentor other engineers to support the growth of their technical expertise. • Proven experience writing highly maintainable, performant Python and JavaScript code;, • Experience building modern data pipelines using dbt, Kafka, Spark, AWS Kinesis, AWS Lambda, and Apache Airflow (or similar);, • Understanding of Data Modelling patterns;, • Deep knowledge of complex SQL, with emphasis on Common Table Expressions, window functions, and their performance;, • Experience with end-to-end monitoring & alerting experience (CloudWatch, Datadog, etc.)., • Problem-solving skills that balance innovation with pragmatic technology choices to solve business needs;, • Comfortable working in a dynamic production environment and taking care of client expectations effectively;, • Distinct customer focus and quality mindset;, • Experience working closely with engineering leadership and architects to deliver high-quality solutions;, • Experience maintaining a high degree of ownership and transparency in deliverables;, • An exemplar of YLD’s brand and safe-guarder of our reputation;, • Exceptional communication skills, able to communicate complex ideas simply. As well as the chance to work with a forward-thinking, ethical, and fun group of people, you’ll also get: • Company Private Health care (currently provided by BUPA), • Enhanced fully paid maternity and paternity leave for up to 6 months, • Company’s Pension Scheme, • 25 days annual holiday (excluding Public Holidays), • £2000 annual allowance for Training/Conferences, • £300 annual allowance for additional hardware, • Mental Health support: access to Spill app, • Meditation/Sleep support: Headspace or Calm app subscription, • Bonus (depending on Company performance and results), • Company laptop, • Generous referral schemes Our typical Recruitment Process looks like this: • 1st Interview with someone from the Talent team (30/45 mins), • Technical Interview with our Senior Developers (1h30) We live and breathe our values, and know you will too: • Growing every day, • Including everyone, • Relationships built on honesty and ethics, • Inspiring solutions, • Winning together We’re an equal-opportunity employer and value diversity of all kinds. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. Likewise, we also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll join Spotted Zebra at a defining moment, with the opportunity to turn an ambitious product vision into the company that defines AI-native hiring. As Senior Director of Product, you’ll work closely with the CEO to set the direction across Product and Design, shape the priorities of the wider Product, Design and Engineering organisation, and translate rapid advances in AI, deep customer insight and commercial opportunity into a focused strategy that wins. You’ll influence the company’s biggest bets, help take our product into new global markets, and tell a compelling product story to enterprise customers, partners, investors and the board. You’ll also build the organisation and operating model capable of delivering that ambition. You’ll lead and develop a growing, high-performing Product and Design organisation, building on the five crews already in place, each with dedicated Product Management and support from specialist Design SMEs. You’ll embed AI-augmented ways of working that materially increase our speed and quality, and create a close partnership with Engineering so strategy, discovery and delivery move as one. You’ll stay close to customers and hands-on with the work when it matters, while creating the clarity, culture and capability Spotted Zebra needs to scale without losing the pace, ownership or product craft that makes us special. Key responsibilities: 1. Product & Design organisation leadership - Own and lead both the Product and Design function, providing strategic direction, clear priorities, and a high-performance culture across all teams. Directly manage and coach high-performing individual contributors, being a trusted thinking partner and raising the bar for quality and craft. Stay hands-on where it matters — rolling up your sleeves on strategy, discovery, or delivery when the work calls for it. Own organisational design, budget and headcount planning across Product and Design, ensuring the function has the structure, capability and investment needed to deliver the company’s ambitions., 2. Engineering influence & collaboration - While Engineering has its own leadership, act as a senior cross-functional partner who shapes how Product, Design, and Engineering work together. Influence technical roadmap prioritisation, drive alignment on delivery trade-offs, and ensure the Engineering organisation has the strategic context it needs to make great decisions. Step in to provide leadership continuity across the broader build organisation when needed., 3. AI Augmented Delivery (AAD) - Set the standard for AI-Augmented Delivery across Product and Design, building on the five crews already in place, each with dedicated Product Management and support from specialist Design SMEs. You will embed AI throughout strategy, discovery, research, prototyping, design, specification and decision-making, enabling crews to move from customer insight to high-quality implementation with greater speed, accuracy and ambition. This will be a deeply hands-on part of the role: you will model the behaviours and tooling you expect from others, develop the team’s capability, and evolve the operating model so that AI increases individual leverage and organisational capacity without compromising product craft, customer understanding or enterprise-grade quality., 4. Talent attraction through personal brand - Use your own professional profile and reputation to attract exceptional talent to Spotted Zebra. Whether through an active social media presence, published writing, speaking engagements, or thought leadership in the product and AI community, you will help put Spotted Zebra on the map as a destination for ambitious, talented people., 5. Global product strategy - Define and champion the long-term product vision across all markets. Lead the expansion of our product strategy to serve enterprise customers in the United States and other international markets, ensuring that global growth needs - from regulatory requirements to local customer behaviours - are embedded in how we build and position our product. Champion the voice of the customer and user at executive level, and ensure product strategy remains closely aligned with commercial priorities through strong partnerships with Sales, Customer Success and Marketing., 6. Executive leadership & CEO partnership - Serve as a true strategic partner to the CEO, stepping in to represent the company and lead across Product, Design, and Engineering during key moments such as fundraising, board engagement, and major partnership discussions. Bring the product and technology perspective into investor conversations, presenting with confidence on roadmap, vision, and competitive positioning. Represent Spotted Zebra externally with prospective enterprise customers, at industry events, and across the press and analyst community., 7. Cross-functional ownership beyond Product & Design - Take accountability for functions that sit at the boundary of product and go-to-market, including Solutions Architecture. Ensure these teams are well-integrated with Engineering and customer-facing colleagues, are resourced appropriately, and contribute effectively to both pre-sales and post-sales success., 8. Scaling through fundraising & growth stages - Bring proven experience of navigating and shaping businesses through funding rounds. Help the company build the operating foundations, processes, and team structures needed to sustain rapid growth without losing speed or quality, while supporting the CEO in building a compelling narrative for investors. We are looking to double the size of the team over the next 6–12 months, and you will play a central role in making that growth successful. Lead organisational design decisions as the company scales, including when to hire, restructure or introduce greater specialisation, and proactively identify and manage strategic risks to delivery, growth and product quality. Requirements • Product & Design leadership at scale: Demonstrated experience leading a Product and Design organisation across multiple teams and disciplines, with a track record of directly managing and elevating high-performing individual contributors while maintaining a hands-on presence in the work, • Engineering partnership at senior level: Proven ability to work as a true peer and strategic partner to Engineering leadership - influencing technical direction, driving cross-functional alignment, and stepping up to provide broader leadership continuity when needed, without needing to hold direct line management of Engineering teams, • AI-native delivery: Proven experience building or transforming a product function to operate in an AI-native way - embedding AI tooling into discovery, design, and delivery workflows to increase the speed, quality, and ambition of what the team can produce, • AI tooling fluency: Hands-on proficiency with AI tools relevant to product and design work - from prototyping and research synthesis to writing, analysis, and delivery acceleration. Sophisticated understanding of AI and its application in B2B products, including an informed view on how AI will reshape the competitive landscape and what that means for product strategy and build decisions. You don’t just advocate for AI use; you model it, • IC management & coaching: Proven ability to directly manage, coach, and develop team members across Product and Design - up to and including a Head of Design - setting high expectations, giving honest feedback, and creating the conditions for great work without needing a management layer between you and the team, • Hands-on capability: Comfortable and willing to get hands-on when the situation demands it - whether that’s diving into a discovery problem, shaping a strategy document, or stepping in to unblock a critical piece of work, • Scaling through funding rounds: Hands-on experience helping a high-growth startup navigate the transition from early-stage to scaled operations, including building the processes, structures, and culture that sustain growth without sacrificing agility, • Global product experience: Proven ability to develop and execute product strategy across international markets, with particular weight given to experience building for or expanding into the United States enterprise market, • Executive presence & investor readiness: Comfortable operating at board and investor level, with experience contributing to or leading fundraising narratives, due diligence processes, or strategic partnership discussions, • Cross-functional ownership: Experience owning functions beyond core product and design - such as Solutions Architecture, Technical Pre-Sales, or Implementation - and integrating them effectively into the broader product and go-to-market motion, • B2B SaaS at enterprise scale: Deep experience building and scaling enterprise SaaS products, with a strong understanding of the commercial dynamics, implementation complexity, and stakeholder management that enterprise customers require, • Strategic product thinking: Ability to operate across multiple time horizons simultaneously - holding a clear long-term product vision while ensuring near-term execution remains focused, well-resourced, and commercially grounded, • Customer co-creation at executive level: Experience engaging executive stakeholders at enterprise customers to shape product direction, co-develop solutions, and build deep, long-term relationships that drive retention and expansion, • Experience in HR technology, talent assessment, or adjacent people-tech markets, • Track record of building products that serve both enterprise and mid-market customer segments simultaneously, • Experience establishing or scaling a product presence in the United States, including hiring and managing distributed teams across time zones, • Background operating as or alongside a Chief Product Officer or VP of Product in a high-growth environment Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. • Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything., • Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there., • Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy., • Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that., • You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several., • You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance., • You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it., • You'll have developed and coached your product team to be doing their best work., • You'll be someone people look to for how things should be done, living our values and product principles., • Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market., • Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why., • Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team., • Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues., • Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable., • Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership., • Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways., • Experience working in the Salesforce ecosystem, • A background in sales, customer success, or product marketing, • Experience of helping scale a product function by forming a new group, • Some software engineering experience, even if only limited, • Salary is £120k–£155k (depending on experience), • Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget of up to £1,500 per year, • Top-end hardware provided, free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover, • Discounted gym membership and a range of health and wellness benefits

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Hi 👋 I’m _, Director of Engineering, Europe. How do you feel about engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an_ of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all our people a total and utter lack of terrible managers, and that means we're willing to take a chance on someone early in their leadership journey who's courageous, principled, and has the drive to build themselves into a great leader who can say “Yah I know everyone is doing that, but we won't because...” Engineering leadership comes in many flavors, not all of which fit our model. I thought I’d outline some things I’m looking for to help you decide if this fits what you’re looking for: You love being technical and can hold in-depth conversations with direct reports from infra to backend to frontend. You enjoy management problems. We want people who get excited about driving people to be their best, giving difficult feedback, and building systems that make this easier You hold your team to a high standard and don’t shy away from getting into the details and giving feedback, even to the best folks on your team. You are an excellent and empathetic communicator. Facilitating change at both an individual and organization level requires understanding how to navigate the beliefs, opinions, and past experiences of engineers and figuring out how to both convince them of a new way of doing things while also leaving yourself open to feedback. You know what exceptional engineers look like. You’ve thought deeply about what makes them tick, how to recruit them, and how to grow folks into them. I want to see depth here, the industry often regurgitates a vanilla description, but the reality is more nuanced. You’re good at thinking about product, business, and maybe even design, but you’re not interested in calling the shots and are more interested in building a team that can make the best decisions without you. You thrive in high-trust, high-autonomy environments. We're a young startup where leaders wear multiple hats, and you'll build your own (high-speed) on-ramp through developing strong feedback loops. Put another way, you shouldn’t apply if: You don’t enjoy coding or don’t find time to stay up-to-date on technology. You’ve gotten into management because it was the only growth path available You want to make all the product decisions instead of empowering your team to make those calls. You're happy with a team of engineers that are predominantly early-career, mid-career, or don't thrive with ownership or autonomy. With enough guardrails, the team can get things done. A staff or principal engineer to you is someone who spends most of their time project managing or doing architecture reviews. You’re not optimistic or convinced that we can build a large engineering team that functions differently than the status quo. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers. Talent teams aspire to build a hiring process that identifies great candidates, moves them quickly through the interview process, and provides an excellent experience for the candidate. To accomplish this, recruiters perform thousands of daily tasks to coordinate and relay information between candidates, interviewers, and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate, identify potential interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 Ashby provides talent teams with intelligent and powerful software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here. We have many customers, great revenue growth, years of runway, and amazing investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet. Our engineering culture is motivated by and ’s (our co-founders) belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!). Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them !). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (Abhik wrote about it ). Even managers can rely on getting consistent time (and support to make, if necessary) to focus and do creative work without the demand of constant meetings. We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾 Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it _). Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby: And a demo of one of these building blocks: We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. All of us in technical leadership did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, as a manager at Ashby, you’ll provide mentorship and feedback to engineers to ensure they are successful when delivering projects. Diverse teams_. As the father of two young girls, I want to see them grow up in a world where all industries are open and welcoming to everyone, regardless of race, gender, or preferences. Helping to build a more diverse team at Ashby is my way of contributing to this change. Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process is six interviews in the following order: Intro Call (30m) - Discuss your application questions, align on the responsibilities of the role, and answer questions about Ashby. Past Experience Deep Dive (1h) - Discuss your past experience as an engineering leader. Technical Screen (1h) - Add a feature back to Ashby. You'll spend most of your time understanding a specific part of our codebase and write less than 15 lines of code. Coffee Chat with VP of Engineering (1h) - Spend time with our VP of Engineering and get to know each other. Meet the Team (2h) - At this point, the engineering leadership team is excited about you and you'll meet our CEO, Engineers, Product Managers, and some other folks on the team. I will be your main point of contact and prepare you for interviews. If we don’t give an offer, we’ll provide feedback! I’m sharing our tech stack with the caveat that we don’t require previous experience: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. Competitive salary and equity. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Quality Lead (South) – Elderly Care Leading Care Home Developer South Region £70,000 - £78,000 Compass Associates have been engaged by one of the UK's leading care home developers and operators to recruit a Quality Lead supporting a portfolio of 30 care homes across the South region. This is an excellent opportunity to join an organisation recognised for designing, developing, and operating high-quality elderly care homes across the UK. With quality at the heart of its operating model, the business has built a strong reputation for delivering modern care environments alongside exceptional standards of resident care, governance, and operational performance. The Quality Lead will play a pivotal role in maintaining these standards, providing independent quality assurance across a regional portfolio while working closely with operational leaders to drive continuous improvement, regulatory compliance, and best practice. The Role As Quality Lead, you will provide independent oversight across a portfolio of care homes, ensuring robust governance, regulatory compliance, and continuous quality improvement. Working closely with Quality Directors, Home Managers, and senior leadership teams, you will undertake quality assurance inspections, review governance processes, identify emerging risks, and support services to consistently achieve the highest standards of care and compliance. This is a highly visible regional position requiring strong auditing experience, sound regulatory knowledge, and the confidence to influence, coach, and challenge operational teams where appropriate. Core Focus • Quality Assurance & Governance - Provide independent quality assurance through comprehensive audits, inspections, and governance reviews across allocated services., • Regulatory Compliance - Assess homes against CQC regulations and internal quality standards, ensuring services remain inspection-ready and compliant., • Quality Improvement - Review and validate service improvement plans while supporting sustainable improvements across the region., • Risk Management - Identify emerging quality and compliance risks, ensuring concerns are appropriately escalated through governance frameworks., • Performance Monitoring- Monitor key quality indicators, analyse trends, and ensure improvement actions are implemented and embedded effectively., • Operational Support & Coaching - Work alongside operational teams to provide guidance, coaching, and specialist advice that supports continuous improvement and regulatory excellence., • Governance & Reporting - Contribute to regional and organisational quality reporting, governance reviews, and wider quality improvement initiatives. What They're Looking For This opportunity would suit an experienced Quality, Governance, or Senior Operational professional with a passion for driving quality and improving resident outcomes within elderly care. You will bring: • Experience within a Quality, Governance, Regional Support, or Senior Operational role in elderly care., • Strong knowledge of CQC regulations, governance frameworks, and quality assurance processes., • Experience undertaking audits, inspections, and regulatory compliance reviews., • The ability to identify quality risks and implement sustainable service improvements., • Excellent communication, influencing, and stakeholder management skills., • A collaborative coaching style with the confidence to challenge and support operational teams., • Flexibility to travel extensively across the South region. Why Join • Join one of the UK's leading care home developers and operators., • Be part of an organisation recognised for building and operating high-quality elderly care services., • Play a key role in shaping quality and governance across a regional portfolio., • Work alongside experienced operational and senior leadership teams., • Enjoy a varied, autonomous role with genuine influence on service quality and resident outcomes., • Excellent long-term career development opportunities within an established and respected organisation. The Package • Competitive basic salary of £70k-£78k, • Comprehensive benefits package, • Ongoing professional development, • Regional role with autonomy and responsibility Process A streamlined interview process with two stages first meeting the Head of Quality Governance and Compliance followed by meeting the Group MD. Next Steps For a confidential discussion, please contact: Zenon Raddon – Compass Associates 📞 02393 877 352 📧 zraddon@compassltd.co.uk

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. This is an exciting hybrid IC/Leader opportunity for Internal Kong applicants to build their path towards leadership. As our SDR Team Leader, you will play the crucial role of optimising top-of-funnel activity. Your role will be to coach, mentor, and support SDRs in generating high-quality pipeline within our Kong ICP whilst also delivering success in your own SDR territory. You'll work closely with Sales Leaders, Marketing, Partners Operations and the SDR LT to ensure outbound efforts are aligned with our go-to-market strategy and deliver strong results. Key Responsibilities: Lead driving a culture of accountability, collaboration, and continuous performance optimisation. Drive in-person coaching and collaboration for the team Track and optimise daily/weekly/monthly metrics such as outreach volume, meetings booked, and conversion rates. Conduct regular 1:1s within assigned remit of new hires and areas of underperformance. Play a key role in team meetings, and performance reviews to ensure consistent development and team motivation. Train SDRs on effective outbound techniques, messaging, and core SDR soft skills Provide real-time coaching on calls, emails, and outreach sequences Onboard new team members, equipping them with the tools and knowledge needed to succeed quickly. Analyse data to improve outreach effectiveness and streamline lead qualification. Collaborate with XFOR teams to optimise and execute on campaigns Act as a key voice in aligning outbound efforts with the broader sales strategy. Contribute to forecasting, reporting, and strategic planning efforts. Contribute to SDR activities when not involved in management procedures and consistently execute against IC quota. Build a brand for yourself within the Global SDR LT organisation and beyond. Ideal Candidate Profile: Proven experience as a high-performing SDR Prior leadership experience highly desired Strong understanding of Kong Stage 1 to Stage 4 execution Excellent communication and analytical skills Must be in the London office at least 2 times a week A keen interest in developing and committing to a career in Leadership Eligibility Criteria: An R6 of 100% average across Stage 3 and 4 Senior SDR profile and above Positive endorsement from current manager, RSDs and EMEA Sales VP SDR Core Competencies score of 80% minimum #LI-NM1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit _ or follow us on X @thekonginc.

Supervisor | Liverpool | £28-30,000 We have an exciting opportunity for a Supervisor to join a well-known brand celebrated for products that inspires performance, passion, and active lifestyles. This is the perfect role for a motivated retail leader who thrives in a fast-paced, energetic environment and is passionate about delivering exceptional customer experiences. As Supervisor, you'll play a key role in supporting the management team, leading by example on the shop floor, and helping to drive performance while creating an inspiring environment for sports enthusiasts and athletes alike. What You'll Do as a Supervisor: Motivate, and coach team members Deliver high standards of visual merchandising Passion for amaxing service Confidence and passion to speak to customers to drive sales Stock management experience Support the Store Manager, Assistant Manager and Stock Manager Help create a positive, energetic team culture focused on service excellence and results. About You - Our New Supervisor: You'll be a confident and commercially aware retail team leader with experience supporting or supervising a team in a fast-paced environment. Passionate about sport and fitness, you understand how to create an engaging and memorable customer journey for customers of all levels. What we want in this amazing Supervisor role : Ambition to progress Experience in a retail leadership role (Senior Sal...

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact _. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on-site with these customers which may require travel to locations throughout the UK. When not required on client sites, you’ll have the flexibility to work from our London office or remotely from elsewhere within the UK. As a Lead Machine Learning Engineer to spearhead the technical direction and delivery of complex, innovative AI projects. You will act as a technical expert, applying your skills across various projects from AI strategy to client-side deployments, while ensuring architectural decisions are sound and reliable. This role demands a balance of deep technical expertise and strong leadership, focusing on driving innovation, fostering team growth, and building reusable solutions across the organisation. If you're ready to manage high-risk projects and deliver practical, innovative outcomes, this is your chance to shape our future. Setting the technical direction for complex ML projects, balancing trade-offs, and guiding team priorities. Designing, implementing, and maintaining reliable, scalable ML/software systems and justifying key architectural decisions. Defining project problems, developing roadmaps, and overseeing delivery across multiple workstreams in often ill-defined, high-risk environments. Driving the development of shared resources and libraries across the organisation and guiding other engineers in contributing to them. Leading hiring processes, making informed selection decisions, and mentoring multiple individuals to foster team growth. Proactively developing and executing recommendations for adopting new technologies and changing our ways of working to stay ahead of the competition. Acting as a technical expert and coach for customers, accurately estimating large work-streams and defending rationale to stakeholders. You are a technical expert among your peers, capable of going deep on particular topics and demonstrating breadth of knowledge to solve almost any problem. You possess strong Python skills and practical experience operationalising models using frameworks like Scikit-learn, TensorFlow, or PyTorch. You are an expert in at least one major Cloud Solution Provider (e.g., Azure, GCP, AWS) and have led teams to build full-stack web applications. You have hands-on experience with containerisation tools like Docker and orchestration via Kubernetes. You can successfully manage and coach a team of engineers, setting team-wide development goals to improve client delivery. You find novel, clever solutions for project delivery and take ownership for successful project outcomes. You're an excellent communicator who can proactively help customers achieve their goals and guide both technical teams and non-technical stakeholders. Talent Team Screen (30 minutes) Introduction to the role (45 minutes) Pair Programming Interview (90 minutes) System Design Interview (90 minutes) Commercial & Leadership Interview (60 minutes) We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Job title: Talent and Agile Executive Location: London (Hybrid) About Bolt Insight Bolt Insight is a fast-growing consumer insights start-up building AI-powered research products, including BoltChatAI (AI-moderated qualitative research at scale) and quantitative capabilities via BoltQ – helping teams get high-quality consumer insight faster and across global markets. We’re scaling quickly, which means high hiring volume, pace, and loads of opportunities to learn, influence, and grow. Role summary As a Talent and Agile Executive, you’ll help deliver a high-volume recruitment pipeline across multiple functions while keeping candidate experience high and processes tight. You’ll also bring an Agile coaching element to the TA function – helping us run hiring like a well-oiled product team: visible workflow, smart prioritisation, fast feedback, and continuous improvement. You don’t need to be an “Agile Coach.” You do need to be organised, people-savvy, data-aware, and comfortable facilitating simple team ways-of-working. Role and responsibilities • Support end-to-end hiring across multiple open roles at once (often 10+ requisitions depending on business demand), from intake to offer, • Coordinate and optimise high-throughput scheduling: screening calls, hiring manager interviews, panels, and debriefs – keeping everything moving, • Source proactively (LinkedIn, job boards, referrals, talent pools) and deliver shortlists aligned to role needs, • Drive structured screening: consistent notes, scorecards, and efficient candidate summaries for fast decisions, • Maintain pristine ATS hygiene and on-time stakeholder comms (pipeline updates, next steps, feedback chasing), • Keep candidate experience excellent: clear expectations, fast responses, thoughtful rejections, and smooth offer coordination, • Support employer brand activity (postings, events, messaging) in line with Bolt Insight’s mission and growth, • Maintain, quality-check, and regularly update Talent Acquisition tracking spreadsheets to ensure accurate, timely visibility of recruitment activity, pipeline health, and progress against hiring goals, • Consolidate inputs from relevant stakeholders, monitor key metrics and milestones, and highlight risks, blockers, and priority actions, • Produce clear summaries and present structured updates to the wider HR team, translating data into insights and recommendations to support workforce planning and decision-making The Agile ways-of-working element (ways of working in TA) You’ll help the TA team and hiring managers work in a more “Agile” way: • Run lightweight weekly planning (role priorities, capacity, risks) and short check-ins to unblock the team, • Maintain a clear hiring workflow board to visualise roles, candidate stages, bottlenecks, and WIP limits, • Track and share simple flow metrics: time-to-hire, stage conversion, bottleneck stages, interview-to-offer time, candidate satisfaction signals, • Observe workflow & team dynamics to spot bottlenecks within teams, • Facilitate retrospectives and turn insights into owned actions, • Coach Agile/Lean practices and improve workflow, • Partner with leadership on priorities and outcomes We will support in teaching you what you need to know for the Agile element! What success looks like (first 3–6 months) • You’re confidently running multiple roles in parallel without drops, delays, or messy handoffs, • Interview scheduling and feedback loops are faster, clearer, and calmer, • Hiring managers trust the process because it’s structured, transparent, and prioritised, • The TA team has a visible cadence: plan → execute → retro → improve Skills & Experience Must have: • 0-2 years’ experience in recruitment / talent coordination / HR / agency resourcing / high-contact operations (internships / graduates welcome), • Strong organisation, attention to detail, and comfort juggling many moving parts, • Confident stakeholder communication (you can chase feedback without being a menace), • Data comfort: spreadsheets, ATS reports, pipeline tracking Nice to have: • Experience running team rituals (stand-ups, weekly planning, retros), • High-volume hiring experience (or high-volume scheduling/coordination in any setting), • Interest in tech/product/AI environments Behaviours We Value • Candidate-first, pace-friendly, and unflappable, • Proactive: you spot blockers early and fix or escalate fast, • Improvement mindset: you simplify and standardise without making things bureaucratic, • Collaborative: you build trust across hiring managers, candidates, and teammates, • Growth: we’re always looking for candidates to join the company and grow their skills and knowledge – depending on your experience, this role can grow into a Senior Talent Partner, or Agile Lead as potential career paths! Tools (Typical) • ATS (TeamTailor), • LinkedIn Recruiter, • Microsoft 365 Why join Bolt Insight? • Join a growing startup where hiring directly shapes the product and the company., • Real ownership early: you’ll influence how we hire, not just “admin the process.”, • Work close to teams building AI-powered consumer insight products like BoltChatAI / BoltQ

Role Purpose We're looking for an experienced and inspiring Regional Manager to lead our Scotland region. As a Regional Manager at Matalan, you will be responsible for leading multiple stores across Scotland, implementing the business strategy, and motivating and inspiring your teams to drive profitable sales and industry-leading colleague engagement. Your role will combine strategic planning and cross-functional stakeholder management with hands-on retail operational leadership, ensuring every store delivers an exceptional experience for both customers and colleagues. • Lead, coach, and inspire store management teams across 30 stores to exceed business goals and deliver excellent customer omni-channel experience. Foster a culture of high performance, accountability, and continuous improvement., • Oversee operations across multiple store locations managing full P&L responsibility for your region. Ensuring high-quality execution of Matalans policies, procedures and standards whilst remaining agile to business challenges., • Initiate action plans linked to the overall business strategy to reduce costs and improve operational efficiency. Use data and market best practice to identify and address areas for improvement on your regi...

We are looking for an experienced Business Systems Manager to lead the development, delivery and optimisation of core business systems within a forward-thinking organisation.This is a key leadership role, responsible for ensuring systems align with strategic objectives, supporting operational excellence, and enabling data-driven decision-making across the business.You'll act as a trusted partner to senior stakeholders, driving innovation, improving processes, and delivering high-impact technology solutions. As our Business Systems Manager, you will: - • Lead the design, implementation and continuous improvement of business systems and applications, • Ensure systems align with organisational and IT strategy, • Deliver business intelligence and reporting solutions to support decision-making, • Manage system life cycle, including upgrades, maintenance, performance and vendor relationships, • Oversee ICT projects, ensuring delivery to scope, time, budget and quality standards, • Drive innovation by identifying opportunities to enhance systems and processes, • Support regulatory and statutory reporting requirements and compliance frameworks, • Develop robust data protection, security, and business continuity practices, • Lead, coach and develop a small team of technical specialists, • Build strong relationships with stakeholders across all levels of the organisation <...

General Manager | Liverpool |Up to £45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities • Full P&L accountability for the restaurant., • Lead, coach and develop a large management and team member population., • Drive sales performance and operational standards., • Ensure compliance with all health & safety and food safety regulations., • Create a positive culture that delivers both strong team engagement and commercial results., • Maintain exceptional customer service standards. About You • Existing General Manager or experienced Deputy Manager ready to step up., • Background within hospitality, restaurants, quick-service restaurants or branded food retail., • Strong commercial awareness with a good understanding of P&L management., • Passionate about developing people and building high-performing teams., • Excellent op...

?? Production Area Manager – Bromborough ?? Bromborough ¦ ?? 06:30–15:30, 5 of 6 days (Mon–Sat) ¦ ?? Fresh Meat Environment Were looking for a motivated and experienced Production Area Manager to take charge of up to 5 production lines and lead a team of around 60 people in our fast-paced fresh meat operation. This is your opportunity to step into a high-responsibility role where youll be central to delivering excellence in safety, quality, output, and team performance. What Youll Do Lead & Manage : Direct, motivate, and support your Line Leaders to run smooth, safe, and efficient operations across multiple production lines. Performance Delivery : Be accountable for meeting and exceeding operational KPIs across safety, people, quality, cost, and service. Production Oversight : Plan, monitor, and adjust resources to meet customer orders while optimising efficiency and minimising downtime. Continuous Improvement : Identify opportunities to improve processes, reduce waste, and increase productivity, leading C.I. projects from idea to implementation. Training & Development : Coach and develop Line Leaders and Associates, ensuring your team has the skills, knowledge, and motivation to succeed. Compliance & Standards : Maintain strict adherence to food safety, hygiene, and quality requirements, with particular focus on HACCP and audit readiness. Collaboration : Work cross-functionally with Technical, Planning, Engineering, and HR teams to ensure smooth production flow and consistent product quality. What Youll Bring Experience : Minimum 2 years experience in a fresh meat production environment (essential), ideally in a management or supervisory role. Knowledge : Strong understanding of HACCP principles, food safety systems, and compliance requirements. Qualifications : Food Safety Level 3 and HACCP Level 3 (or willingness to obtain); management qualification desirable. Leadership : Proven ability to manage and develop large teams (50 people), building a high-performance culture. Analytical Skills : High level of numeracy with the ability to interpret data, monitor performance, and make informed decisions. Organisation : Excellent planning and time management skills, with the ability to prioritise effectively in a fast-paced environment. Communication : Confident communicator able to engage with staff at all levels, from shop floor to senior leadership. Mindset : Proactive, solutions-focused, and results-driven, with a passion for operational excellence. What We Offer Competitive salary and benefits package. Life insurance and pension scheme for all employees. Wellbeing support including mini health MOTs, and more. Career development opportunities and ongoing training. Staff shop discounts, free onsite parking, and subsidised canteen. The chance to work for an international organisation producing high-quality food to industry-leading standards. ?? Apply today – send your CV as soon as possible and we will get in touch with you Take the lead and help shape the future of food production with us!

Location: Prenton Salary up to £103,000 per year, with a strong benefits package including an 30% Annual Bonus (performance related), Private Healthcare (Family) - plus a month Car Allowance. Full Time / Permanent Due to the level of this position, successful candidates will be required to complete additional background checks, and any offer is subject to passing such checks. Help us create a better future, quicker As Head of Control Support and Quality, you'll be at the heart of the SPM network, orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses. This pivotal leadership position safeguards the reliability, efficiency, and integrity of our energy delivery, driving performance across control support and quality functions. If you're passionate about operational excellence and system stability, this is your moment to energise the future. Step into a high-impact leadership role where you'll help shape the future of energy stability. As Head of Control Support and Quality, you will: • Lead emergency planning and business continuity for the Control Room, ensuring SPM is ready to respond during high-risk network events and national power outages., • Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown., • Collaborate with government bodies, regulators, and industry leaders to represent SPM in national forums., • Oversee quality assurance across the OCC team, ensuring accurate data and system integrity., • Guide Control, Support and Quality teams in planning and performance., • Manage real-time system interfaces to maintain compliance and operational readiness., • Coach and develop a skilled engineering team, fostering a culture of excellence and innovation., • Champion change to boost customer service and productivity across the network., • This is your opportunity to lead from the front, safeguard the grid, and energise the future of millions. We're seeking a dynamic leader with the vision and resilience to guide our Control Support and Quality teams through complex operational challenges. To thrive in this role, you will bring: • Proven leadership experience, with the ability to inspire and drive performance., • Strong background in emergency management and crisis response., • Solid understanding of compliance frameworks and regulatory standards., • Broad operational insight across Distribution, Transmission or and ideally Generation., • A commitment to delivering results without compromising safety, quality or customer service., • In-depth knowledge of health, safety and environmental legislation., • Expertise in network and business data systems, including SCADA network management. If you’re ready to lead with purpose and energise the future, we want to hear from you. As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. • 36 days annual leave, • Holiday Purchase – perfect your work/life balance with extra annual leave, • Share Schemes, • Payroll Giving and Charity Matched Funding, • Technology Vouchers – save more and spread the cost of your technology purchases, • Electric Vehicle Schemes – to help you transition to green/clean driving, • Cycle to Work scheme and Public Transport Season Ticket Loans, • Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments, • Life Assurance (4× salary), • Access to Savesmart financial wellbeing support, • Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6 m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. Inclusion, diversity and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds, identities and experiences. We know that diverse teams make us stronger and more innovative, and we’re committed to creating a workplace where everyone feels they belong and can thrive. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long‑term conditions, mental health conditions or who are neurodivergent or require pregnancy‑related support. If you need support, please reach out to careers@scottishpower.com. #J-18808-Ljbffr

Role Overview This is a senior, site‑based leadership opportunity within a well‑established and forward‑thinking international food manufacturing business, recognised for its technical excellence, strong values and long‑term investment in people and sustainability. Built on a heritage of innovation and responsible manufacturing, the organisation places quality, compliance and environmental stewardship at the heart of its operations. The Quality Manager will play a pivotal role in leading site quality assurance, laboratory operations, feed safety and environmental compliance. Acting as the technical authority on site, the role combines hands‑on scientific oversight with strategic leadership, driving a culture of proactive compliance, continuous improvement and environmental responsibility across manufacturing operations. Key Accountabilities • Lead all site quality assurance, laboratory and environmental compliance activities, • Manage and develop QC laboratory operations, ensuring scientific integrity across microbiological, PCR and analytical testing, • Maintain and continuously improve integrated management systems aligned to ISO9001, ISO14001, ISO45001, UFAS, FEMAS and FAMI‑QS, • Own internal and external audit programmes, ensuring ongoing audit readiness and timely closure of non‑conformances, • Act as the site expert for HACCP, VACCP and TACCP, maintaining robust feed safety, defence and vulnerability frameworks, • Oversee non‑conforming product management, root cause investigations and CAPA implementation, • Manage site‑wide document control systems in line with quality and compliance policies, • Lead environmental management systems, ensuring compliance with permits, legislation and regulatory requirements, • Monitor and report on environmental KPIs, including energy, waste, water and emissions, • Drive environmental and sustainability initiatives focused on waste reduction, efficiency and continuous improvement, • Deliver technical training and capability development across quality, laboratory and environmental disciplines, • Act as the primary technical interface with certification bodies, regulators, suppliers and third‑party partners, • Work closely with manufacturing, R&D and site leadership to support operational and strategic objectives People Profile • Degree qualified in a relevant scientific discipline (e.g. food science, microbiology, chemistry or similar), • Proven experience in a quality leadership role within food, feed or FMCG manufacturing environments, • Strong laboratory background with hands‑on experience in microbiology, PCR methods and aseptic techniques, • Demonstrable experience managing ISO‑based management systems and regulatory audits, • Working knowledge of environmental management systems, ideally ISO14001, • Confident and credible leader with the ability to influence, coach and develop cross‑functional teams, • Highly organised, detail‑focused and comfortable operating in a fast‑paced, regulated environment, • A proactive problem solver with a strong commitment to continuous improvement and sustainability We regret that we can not offer visa sponsorship and can only consider candidates who hold right to work in the UK. To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of James Constable. Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion

After Sales Director - Automotive We are seeking an exceptional After Sales Director to lead and transform the operational performance of one of the region's largest automotive aftersales operations. This is a high-profile leadership role responsible for the strategic direction, operational excellence, and commercial performance of our pre-sales preparation, service, maintenance, repair and bodyshop operations across two major sites. With responsibility for two Workshops with 24 ramps, multiple operational departments, and a team of approximately 75 employees, this position requires a proven leader who can drive performance, develop people, implement best-in-class processes, and deliver outstanding customer and commercial outcomes. Salary - £95k to £120k (Negotiable) + senior level executive package & benefits Ideal Location - Northwest England / Liverpool, Manchester and surrounds -Relocation is an option for the right person The Role & About You • Full accountability for the performance, profitability and strategic direction of all pre-sales preparation and aftersales operations across two sites. Lead, coach and develop a management team and workforce of approximately 75 employees. Create a culture of accountability, engagement and continuous improvement. Design and implement systems, processes and KPIs that drive operational excellence. Oversee vehicle preparation, service, maintenance, repair and bodyshop functions, ensuring seamless operational delivery. Manage budgets, resources and departmental performance to maximise efficiency and profitability. Act as a key member of the senior leadership team, influencing business strategy and operational decision-making. Proven experience leading large-scale automotive operations within a dealership group, fleet operation, workshop network, vehicle preparation business or automotive logistics environment. Strong commercial awareness combined with exceptional leadership and people development skills. What Success Looks Like • Increased workshop utilisation, productivity and labour recovery. Improved customer satisfaction, retention and aftersales revenue performance. Stronger operational controls and measurable efficiency gains across all departments. A highly engaged leadership team capable of driving performance and developing future talent. Consistent delivery of financial targets, profitability and business growth. * Scalable operational structures that support the continued expansion and success of the business. If you are a strategic leader with the drive, experience and ambition to make a significant impact within a large automotive operation, we would welcome your application. To Register your interest We can not accept overseas applications for this role. JOB REF: 4359RC After Sales Director - Automotive

General Manager | Liverpool |Up to £45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities Full P&L accountability for the restaurant. Lead, coach and develop a large management and team member population. Drive sales performance and operational standards. Ensure compliance with all health & safety and food safety regulations. Create a positive culture that delivers both strong team engagement and commercial results. Maintain exceptional customer service standards. About You Existing General Manager or experienced Deputy Manager ready to step up. Background within hospitality, restaurants, quick-service restaurants or branded food retail. Strong commercial awareness with a good understanding of P&L management. Passionate about developing people and building high-performing teams. Excellent operational and organisational skills.The Package Salary up to £45,000 Performance bonus Healthcare cash plan Electric car scheme Excellent progression opportunities within a growing business.BBBH36499

Project Manager Construction Resources Limited Liverpool, England, United Kingdom (Hybrid) Your Next Employer: Construction Resources is proud to partner with a Merseyside-based property, construction and asset management contractor who specialises in the delivery of end‑to‑end solutions across retail, leisure, commercial and mixed‑use developments. Their integrated model of construction, building maintenance and property management provides their customers with a single, agile partner for complex projects, repurposing, fit‑out and long‑term asset performance. With deep regional expertise and a proven track record on major schemes, they drive excellence in customer experience through all aspects of their operations. Your Next role: You will be responsible for planning, coordinating and implementing projects within budget, timeline and scope. You will effectively monitor and present project updates to all relevant stakeholders, including end user client, the project team members and the leadership team. Your Responsibilities Set project timeline across projects typically spanning £500k to £3m value. Full client interaction Monitor and impacting of project deliverables Update relevant stakeholders or team members on the project progress Coach and support project team members with tasks you assign them You: Ideally you will be qualified to degree level and have a demonstrable track record in project delivery in retail/commercial/leisure/commercial property sectors. You will major on quality and value for money and be able to display a depth of key client relationships. If you believe you will thrive in a vibrant, forward thinking, growing, customer-first, team driven built environment company who will invest in you, then lets talk

Position: Group Production Manager (Multi‑Site) Location: Flintshire (covering Ellesmere Port, Deeside & Nantwich) Hours: Monday-Friday (Days) Salary: £NEG DOE + Company Car Lead multi-site production performance and standards, reporting to the Group Operations Director. You'll drive KPI delivery across Safety, Quality, Cost, Delivery & Productivity, lead Team Leaders, and embed a high-performance, CI-led culture. Key responsibilities (brief): Own production performance across sites; deliver against KPIs and customer requirements Lead, coach and develop Team Leaders; manage performance/attendance with HR support Drive Lean/CI (5S, waste reduction, RCA) using data and ERP/MRP insights Ensure H&S and quality/ISO compliance; maintain operational discipline across goods-in to despatch Support capacity planning, expansion and senior-level reportingWhat you'll need: 7+ years' senior manufacturing/operations experience (multi-site or large-scale) Proven KPI improvement track record and strong leadership presence ERP/MRP experience; Lean/Six Sigma desirableApply / enquire: Contact Nicola at HRGO Recruitment - (phone number removed)

Despatch & Warehouse Manager Location: Liverpool Job Type: Full-time | Permanent About the Company Our client are a leading international manufacturing and supply chain business specialising in the production and distribution of fluid-based products for industrial markets worldwide. Operating within a highly regulated environment, we are committed to delivering exceptional service, operational excellence, and continuous improvement across our logistics and warehousing operations. Due to continued growth and transformation, we are looking for an experienced Despatch & Warehouse Manager to lead our Liverpool-based operation. The Role Reporting to the Plant Manager, the Despatch & Warehouse Manager will lead all warehouse, inventory, despatch, and customer logistics operations across the Liverpool site. This is a senior operational leadership role with responsibility for managing a large warehouse and logistics team, ensuring safe and compliant operations, and driving continuous improvement across inbound and outbound supply chain activities. A key focus of the role will be supporting the implementation and optimisation of a new WMS/ERP system, alongside maintaining high standards across export logistics, inventory accuracy, compliance, and customer service. The role manages a team of approximately 35 employees, including supervisory staff. Key Responsibilities • Lead warehouse, inventory, and despatch operations to ensure safe, compliant, and efficient handling of products, • Support and drive WMS & ERP implementation projects, including process development, testing, training, and continuous improvement, • Ensure full inventory traceability and high levels of stock accuracy through effective warehouse controls, • Manage international despatch operations, including export documentation, dangerous goods declarations, and shipment compliance, • Oversee logistics providers and transport partners to ensure service, compliance, and cost targets are achieved, • Drive improvements in OTIF performance, customer satisfaction, and operational KPIs, • Act as a key escalation point for logistics and customer service issues, • Lead customer and regulatory audits, ensuring full audit readiness and compliance documentation, • Ensure compliance with relevant regulations including AVSEC, Dangerous Goods, ADR, IATA, IMDG, and controlled substances requirements, • Lead, coach, and develop warehouse and logistics teams to improve performance, engagement, and capability, • Work cross-functionally with supply chain, customer service, and logistics teams to improve operational visibility and performance, • Promote a strong health & safety culture and continuous improvement mindset throughout the operation Candidate Requirements We are looking for an experienced operational leader with strong warehouse and logistics management experience within a fast-paced industrial or manufacturing environment. Essential Experience & Skills • Proven experience in warehouse and despatch management, • Strong background in export logistics and international shipments, • Experience working within hazardous goods, chemicals, manufacturing, or regulated environments, • Hands-on experience with WMS and ERP implementation or transformation projects, • Strong understanding of Dangerous Goods regulations and compliance requirements, • Experience managing third-party logistics providers and transport operations, • Strong leadership experience managing large operational teams, • Excellent communication, organisational, and problem-solving skills, • Ability to work collaboratively across multiple departments and functions, • Customer-focused approach with strong attention to detail Desirable • Experience within chemical, fluids, manufacturing, or industrial sectors, • Knowledge of AVSEC / Known Consignor requirements, • Continuous improvement or Lean / 6S experience, • Forklift operations awareness or warehouse operational certifications

Role Overview This is a senior, site‑based leadership opportunity within a well‑established and forward‑thinking international food manufacturing business, recognised for its technical excellence, strong values and long‑term investment in people and sustainability. Built on a heritage of innovation and responsible manufacturing, the organisation places quality, compliance and environmental stewardship at the heart of its operations. The Environmental Manager will play a pivotal role in leading site quality assurance, laboratory operations, feed safety and environmental compliance. Acting as the technical authority on site, the role combines hands‑on scientific oversight with strategic leadership, driving a culture of proactive compliance, continuous improvement and environmental responsibility across manufacturing operations. Key Accountabilities • Lead all site quality assurance, laboratory and environmental compliance activities, • Manage and develop QC laboratory operations, ensuring scientific integrity across microbiological, PCR and analytical testing, • Maintain and continuously improve integrated management systems aligned to ISO9001, ISO14001, ISO45001, UFAS, FEMAS and FAMI‑QS, • Own internal and external audit programmes, ensuring ongoing audit readiness and timely closure of non‑conformances, • Act as the site expert for HACCP, VACCP and TACCP, maintaining robust feed safety, defence and vulnerability frameworks, • Oversee non‑conforming product management, root cause investigations and CAPA implementation, • Manage site‑wide document control systems in line with quality and compliance policies, • Lead environmental management systems, ensuring compliance with permits, legislation and regulatory requirements, • Monitor and report on environmental KPIs, including energy, waste, water and emissions, • Drive environmental and sustainability initiatives focused on waste reduction, efficiency and continuous improvement, • Deliver technical training and capability development across quality, laboratory and environmental disciplines, • Act as the primary technical interface with certification bodies, regulators, suppliers and third‑party partners, • Work closely with manufacturing, R&D and site leadership to support operational and strategic objectives People Profile • Degree qualified in a relevant scientific discipline (e.g. food science, microbiology, chemistry or similar), • Proven experience in a quality leadership role within food, feed or FMCG manufacturing environments, • Strong laboratory background with hands‑on experience in microbiology, PCR methods and aseptic techniques, • Demonstrable experience managing ISO‑based management systems and regulatory audits, • Working knowledge of environmental management systems, ideally ISO14001, • Confident and credible leader with the ability to influence, coach and develop cross‑functional teams, • Highly organised, detail‑focused and comfortable operating in a fast‑paced, regulated environment, • A proactive problem solver with a strong commitment to continuous improvement and sustainability We regret that we can not offer visa sponsorship and can only consider candidates who hold right to work in the UK. To apply, please e-mail in strict confidence, with a comprehensive CV, including salary details, quoting the above reference and for the attention of James Constable. Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion

Head of Manufacturing | Wallasey | Up to £80,000 + Performance-Related Bonus Lead Manufacturing Excellence. Drive Performance. Shape the Future. Hydrokem are looking for an ambitious and experienced Head of Manufacturing to lead our manufacturing operations and play a key role in the continued success and growth of our business. Reporting directly to the Managing Director, this is a senior leadership position with full responsibility for operational performance across our busy manufacturing site. You'll have the opportunity to influence business strategy, drive cultural transformation, improve productivity, and lead a high-performing team in a fast-paced environment. This role is ideally suited to a hands-on operational leader with a strong engineering background, a passion for continuous improvement, and a proven track record of delivering measurable results through people, processes, and performance. Please note: Previous applicants need not apply. What You'll Be Doing As Head of Manufacturing, you will be responsible for ensuring the safe, efficient, and profitable operation of the plant while driving a culture of accountability, engagement, and continuous improvement. Key Responsibilities of the Head of Manufacturing Lead, manage, and continuously improve all manufacturing operations across the site. Drive productivity, quality, efficiency, and service levels in line with business objectives and KPIs. Embed Lean Six Sigma principles and foster a culture of continuous improvement throughout the business. Lead, coach, and develop a diverse workforce, including both permanent employees and agency staff. Work closely with Engineering, Technical, Quality, and Finance teams to optimise operational performance. Champion employee engagement initiatives and drive positive cultural change. Manage operational budgets, identify cost-saving opportunities, and ensure effective resource utilisation. Ensure full compliance with health, safety, environmental, and quality standards. Lead performance management processes, including annual reviews, capability management, disciplinary, and grievance matters. Support and deliver major engineering and capital improvement projects. Manage competing operational priorities while maximising plant and equipment utilisation. Build strong working relationships across all levels of the business and naturally engage with employees to support a positive workplace culture. Skills & Experience Required A minimum of 5 years' experience in a senior manufacturing or operations leadership role. A strong engineering background (Mechanical, Electrical, or Chemical Engineering). Proven success in driving continuous improvement and operational efficiency programmes. Extensive people management experience, including coaching, mentoring, and developing high-performing teams. Demonstrable experience implementing positive culture change and employee engagement initiatives. Lean Six Sigma expertise with a strong track record of delivering measurable improvements. Experience managing both permanent and temporary/agency workforces. Strong commercial awareness and experience managing operational budgets. Previous experience as part of a Senior Leadership Team. Excellent communication, organisational, and decision-making skills. The ability to thrive in a fast-paced, evolving manufacturing environment. Experience within the chemical manufacturing sector would be advantageous, although not essential. Why Join Us? This is an exciting opportunity to join a well-established and forward-thinking manufacturing business where you'll have genuine influence and autonomy to make a lasting impact. You'll be joining a supportive leadership team committed to operational excellence, continuous improvement, and investing in its people. Benefits Competitive salary of up to £80,000 Performance-related bonus 25 days annual leave plus 1 gifted company day Option to purchase up to 3 additional days' holiday Christmas factory shutdown Company pension scheme Accident insurance Simply Health and Unum (email address removed) Cycle to Work scheme Professional development and training opportunities Free on-site parking Hydrokem Social Day Ready for Your Next Challenge? This is an outstanding opportunity to join a successful and growing manufacturing business in a key leadership role. If you have the experience, drive, and vision to lead operational performance and deliver lasting change, submit your application today for immediate consideration

Despatch Manager – Food Manufacturing Growing SME manufacturers offer something you rarely find in larger organisations: genuine autonomy, the freedom to shape how things are done, and a friendly, collaborative culture where decisions are made quickly. This Despatch Manager role sits right at the centre of that environment, combining day‑to‑day operational leadership with a standout project — helping to establish a brand‑new stock facility that will transform how the business manages inventory and flow. This is a Despatch & Stock Control Manager position, ideal for someone who thrives on being close to the operation while also influencing how it evolves. You’ll lead a small team, set daily standards, and ensure the despatch function runs with pace, accuracy and full traceability. What You’ll Be Doing You’ll take ownership of despatch operations, ensuring every order leaves right first time — correct product, quantity, batch and date code. You’ll allocate resources, manage transport movements, and personally support picking, checking, staging and loading. A valid FLT licence is essential, as you’ll be hands‑on with vehicle loading and unloading. You’ll also oversee goods‑in control, ensuring raw materials are receipted accurately and recorded correctly in the Hellenic factory floor system. Maintaining stock accuracy is a core part of the role: cycle counts, stocktakes, variance investigation and enforcing FIFO/FEFO discipline. As a leader, you’ll coach a small team, set expectations for pace and accuracy, and ensure safe working practices across the warehouse, loading bays and traffic areas. You’ll champion safety and compliance, maintain audit‑ready standards and ensure all despatch documentation is completed correctly. A Unique Opportunity: Build a New Stock Facility Alongside daily operations, you’ll play a key part in setting up a new stock facility — a major development for the business. You’ll help shape layout, stock flows, system controls and operational processes from day one. It’s a rare chance to influence infrastructure and ways of working in a growing organisation and a great CV builder for you. What Makes This Role Attractive A genuinely autonomous environment where you can make decisions. A friendly, down‑to‑earth culture with no corporate layers. The chance to shape a new facility and leave a lasting operational legacy. A growing, profitable business that is investing in its future. What You’ll Bring Hands‑on despatch/warehouse experience in food manufacturing or FMCG warehousing/distribution, strong stock control discipline, confidence using warehouse systems, experience leading a small team, solid H&S awareness, and a valid FLT licence. Experience with BRC audits, chilled/frozen environments or the Hellenic system is beneficial. Thank you for reading - apply today

We are looking for an experienced Business Systems Manager to lead the development, delivery and optimisation of core business systems within a forward-thinking organisation.This is a key leadership role, responsible for ensuring systems align with strategic objectives, supporting operational excellence, and enabling data-driven decision-making across the business.You'll act as a trusted partner to senior stakeholders, driving innovation, improving processes, and delivering high-impact technology solutions. As our Business Systems Manager, you will: - Lead the design, implementation and continuous improvement of business systems and applications Ensure systems align with organisational and IT strategy Deliver business intelligence and reporting solutions to support decision-making Manage system life cycle, including upgrades, maintenance, performance and vendor relationships Oversee ICT projects, ensuring delivery to scope, time, budget and quality standards Drive innovation by identifying opportunities to enhance systems and processes Support regulatory and statutory reporting requirements and compliance frameworks Develop robust data protection, security, and business continuity practices Lead, coach and develop a small team of technical specialists Build strong relationships with stakeholders across all levels of the organisation You will be a proactive and strategic IT leader with strong technical and stakeholder management capability. If you possess a combination of the following skills, then LET'S TALK! Proven experience managing or leading business systems / applications teams Strong knowledge of Microsoft business applications, Windows Server, SQL Server and BI tools Experience delivering complex IT projects and change initiatives Ability to translate technical concepts into clear business outcomes Strong stakeholder engagement skills, including working with senior leaders Knowledge of GDPR and data protection practices Excellent organisational, prioritisation and communication skillsThe following would be advantageous but not essential: - Experience within a complex or regulated environment Certifications such as PRINCE2, VMware (VCP), MCSE, CCNA Knowledge of high availability systems, disaster recovery and enterprise architecture In return, you will be rewarded with a competitive salary (circa £60k), a generous pension scheme -16.5% employer contribution, hybrid work (typically 60% on-site) and the opportunity to shape and influence systems strategy in a collaborative and forward-looking environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A fantastic opportunity has arisen for an experienced Operations Manager to join my clients growing team in their Liverpool offices. The Role As Operations Manager, you will play a key leadership role in ensuring our operations run efficiently, compliantly and to the highest standards. Working closely with senior leadership, you will oversee day-to-day operations, improve processes, develop high-performing teams and help shape the future direction of the business. Key Responsibilities • Lead and manage day-to-day operational activities across multiple teams. • Develop and implement operational strategies that support business growth and performance. • Monitor workloads, resources and staffing to maximise efficiency and service delivery. • Drive continuous improvement by reviewing processes, identifying opportunities and implementing best practice. • Ensure compliance with regulatory requirements, internal policies and quality standards. • Analyse operational performance data and produce meaningful management information and recommendations. • Coach, mentor and develop team leaders and staff to build a high-performing culture. • Work collaboratively with senior management to deliver strategic business objectives. • Manage relationships with external suppliers, partners and key stakeholders where required. About You • An experienced Operations Manager or Senior Team Manager within a legal or professional services environment. • A confident leader with experience managing multiple teams. • Commercially aware with excellent organisational and problem-solving skills. • Highly analytical and able to use data to drive operational improvements. What We Offer • Competitive salary. • Performance-related bonus opportunities. • Opportunities for career progression within a rapidly growing business. • Ongoing professional development and training. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

Assistant Shipping Manager Location: Wirral Contract Type: Permanent Benefits: Competitive salary, performance related bonus, pension and healthcare, early finish on Fridays An exciting opportunity has arisen for an experienced logistics professional to join a successful and expanding organisation with a strong international presence. We're looking for a confident Assistant Shipping Manager who can take ownership of day-to-day shipping activities, ensure compliance across global shipments, and provide effective leadership to a busy packing and dispatch team. The Role You will play a key role in supporting the movement of goods across domestic and international markets, ensuring products are shipped efficiently, accurately, and in line with all regulatory requirements. This position combines operational logistics management with team supervision, making it ideal for someone who enjoys both hands-on problem-solving and people management. The role: Oversee the coordination of inbound and outbound shipments across multiple transport modes. Manage customs and export documentation to ensure smooth international movement of goods. Monitor shipping schedules and proactively resolve delivery or compliance issues. Lead, coach, and develop a packing team to achieve operational targets and maintain high standards. Work closely with freight providers, suppliers, and internal departments to ensure seamless communication throughout the supply chain. Drive continuous improvement initiatives to enhance efficiency and reduce costs. Maintain accurate shipment records and reporting through business systems and logistics software.The candidate: At least 3 years' experience within shipping, logistics, or international distribution. A minimum of 2 years' experience supervising or managing operational teams. Strong working knowledge of customs procedures, import/export regulations, Incoterms, Brexit-related shipping requirements, and UK HMRC compliance. Experience using warehouse management or ERP systems Proven ability to lead teams, manage workloads, and perform effectively in a fast-moving environment. Strong organisational skills with excellent attention to detail and a practical approach to problem-solving.For further information, please contact Sophie on (phone number removed) or email (url removed)

Job Role: IPS Team Leader Location: Cheshire & Wirral (CH42) Salary: £38,682 per annum Contract: Permanent Hours: Full-time (37.5 hours per week) Role Overview We are recruiting a confident and outcomes-focused IPS Team Leader to manage a small team of Employment Specialists delivering high‑quality Individual Placement and Support (IPS) services across Cheshire & Wirral. As an NHS IPS Team Leader, you will provide leadership, clinical integration guidance, and day-to-day supervision to ensure the service meets strict fidelity standards and delivers strong job placement outcomes. Alongside your leadership responsibilities, you will role-model IPS best practice and manage a small caseload when required, supporting clients with mental health needs to secure and retain sustainable paid employment aligned with their preferences. This role plays a pivotal part in integrating employment support within secondary Mental Health teams, Primary Care Networks (PCNs), and voluntary/community services, ensuring a holistic, recovery‑focused approach. Key Responsibilities Team Leadership & Performance Management Staff Guidance: Manage, mentor, and motivate a team of Employment Specialists through field observations, co-running employer pitches, and structured supervisions. Target Management: Set and monitor individual and team KPIs, job outcome targets, and retention goals in line with contractual requirements. Professional Development: Identify training needs, coordinate development opportunities, and support the design and delivery of in‑house training and peer learning. Culture & Inclusion: Create a culture of continuous improvement, shared best practice, and facilitate client involvement in the co‑production of service improvements. Quality, Compliance & Supervision Caseload Reviews: Provide solution‑focused monthly supervisions for the team, including thorough caseload and risk reviews. Community Focus: Ensure Employment Specialists spend sufficient operational time in the community, meeting employers and clients face‑to‑face. Job Development: Guide and coach the team to deliver effective, proactive job development and employer engagement strategies. Quality Assurance: Oversee quality assurance protocols, audit data records, and manage client satisfaction feedback loops to continually improve the service. Partnerships & Stakeholder Engagement Clinical Integration: Build and maintain strategic relationships with clinical and medical leaders across Mental Health, PCN, and VCFSE teams. Pathway Optimization: Support the team to embed seamless referral pathways, positioning employment as a key component of recovery. Zero Exclusion: Promote the service to clinical teams to ensure zero exclusion and encourage appropriate self‑referrals. Market Navigation: Coordinate external employer engagement activities to access the hidden labour market and support job‑seeking groups. Client & Caseload Support Caseload Delivery: Directly manage a small caseload of clients with mental health support needs who are motivated to start or return to work when required. Fidelity Adherence: Deliver, embed, and champion the IPS approach across the team, ensuring absolute adherence to IPS fidelity principles. Essential Criteria Experience Profiles: 3+ years' experience supporting people with mental health needs or similar vulnerable groups. 2+ years' experience working directly within employment services. Proven track record of meeting and exceeding targets in an outcomes-driven environment. Experience supervising, mentoring, or managing staff. Qualifications: Level 2 English and Maths (minimum). Degree‑level education or equivalent occupational experience. Formal IPS training (required). Overseas equivalent qualifications are welcomed. Knowledge & Skills: Strong understanding of disability, special needs, and employment‑related legislation. In-depth knowledge of supported employment principles and the IPS fidelity scale. Understanding of local labour market trends and a broad range of occupations. Confident IT literacy, including proficiency in MS Word, PowerPoint, and Excel. Core Abilities: Strong networking, relationship‑building, and change-facilitation capabilities. We warmly welcome applicants with lived experience. Desirable Criteria Sector Qualification: Level 3 Diploma in Employability Services or QCF Level 3 in Advice & Guidance. Benefits & Package Annual Leave: 25 days annual leave plus 8 bank holidays. Health & Wellbeing: Comprehensive company health plan (provided post‑probation) and 5-10 paid sick days per year. Retirement Protection: Generous corporate pension scheme. Professional Growth: Extensive CPD (Continuous Professional Development) and internal training opportunities. To apply or request further information regarding this position, please contact: · Contact: Tiffany Bennett · Phone: (phone number removed) · Email: (url removed)